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TROUBLESHOOTING: “BEFORE YOU CALL SECTION”
Before calling your dealer or Crimestopper, read the following for tips that may remedy the problem.
SYSTEM IS UNSUCCESSFUL AT REMOTE START DURING EXTREME COLD CONDITIONS:
Please be aware that during sub-freezing conditions your remote starter may take more that one attempt to
start, or it may not successfully start the vehicle after 3 attempts. During these conditions the vehicle may not
properly start even using the key, therefore trying to start by the remote would also be unsuccessful.
SYSTEM LED FLICKERS WHEN PRESSING REMOTE CONTROL BUTTONS:
This is normal operation. There may be a slight flicker visible from the LED when pressing the remote as the
system is authorizing the code from the remote control. There is nothing wrong with your system.
UNIT CHIRPS 3X, FLASHES LIGHTS ONCE, BUT WILL NOT ATTEMPT A REMOTE START:
1. The system may sense a fault if the vehicle hood is up or open (Blue wire grounded). [Assuming you are
using a grounding hoop pin or switch that is connected to the Blue wire of the system. This is a safety
feature of the unit. Make sure hood is closed or that the Blue hood pin wire is not shorted to Ground.
2. The system may sense a fault at the Brake (White wire is active) check installation for faults and verify the
+12V Brake input is not active unless the brake is pressed.
UNIT FLASHES THE LIGHTS ONCE AND WILL NOT ATTEMPT A REMOTE START:
The system is in Valet mode. Check the systems LED light and if it is on solid Red LED (with doors closed)
then the system is in VALET mode. To exit VALET, turn the Ignition on, press and hold valet/programming
button for about 5 seconds until LED goes out. Unit is now out of valet mode and should perform a remote
start.
SYSTEM DOES NOT RESPOND TO THE REMOTE CONTROL:
1. Check for proper power/ground wiring connections of the alarm.
2. Check Antenna Module connection. The antenna included with this system must be plugged in to
send/receive signals. Antenna Module gets voltage from the control module. See antenna diagram section
in Installation Manual.
3. The Remote may need a new battery or need to be reprogrammed to operate the system. See
“Transmitter programming” for more information.
4. Remote Transmitter may be out of synchronization with Receiver. Press the lock button 2-5 times slowly
when near the vehicle until the vehicle begins to respond and recognize the remote. This is rare, but may
happen after replacing the battery in the remote control.
