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Crestron TST-902-DSW, Product Manual

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Crestron TST-902-DSW Product Manual Download Page 105

100 • TST-902

Product Manual — Doc. 7750C

Diagnostics

Tap Diagnostics on the TST-902 Setup screen to display the Diagnostics screen.

Use the Diagnostics screen to access various diagnostic test screens for the touch screen. The
Diagnostics screen also provides the touch screen CPU temperature and available memory.

Each test screen is described in the sections that follow.

Summary of Contents for TST-902-DSW

Page 1: ...TST 902 8 7 in Wireless Touch Screen Product Manual Crestron Electronics Inc ...

Page 2: ...r Crestron products are listed online at www crestron com legal patents Certain Crestron products contain open source software For specific information please visit www crestron com opensource Crestron the Crestron logo Cresnet Crestron Toolbox DigitalMedia Instant Waking Rava and Smart Graphics are either trademarks or registered trademarks of Crestron Electronics Inc in the United States and or ...

Page 3: ...roduct Specifications 22 Dimension Drawings 23 TST 902 DSW Specifications 24 Product Specifications 24 Dimension Drawings 26 TST 902 DSW BB Specifications 28 Product Specifications 28 Dimension Drawings 28 TST 902 DSW BBI Specifications 29 Product Specifications 29 Dimension Drawings 29 TST 902 DSW PMK Specifications 30 Product Specifications 30 Dimension Drawings 30 TST 902 DSW WMKM Specification...

Page 4: ...ouch Screen 50 TST 902 DSW BB Installation 53 In the Box 53 Install the Back Box 53 TST 902 DSW BBI Installation 58 In the Box 58 Install the Back Box 58 TST 902 DSW PMK Installation 60 In the Box 60 Install the Mounting Kit 60 TST 902 DSW WMKM Installation 66 In the Box 66 Prepare for Installation 66 Install the Mounting Kit 67 TST 902 DSW WMKT Installation 76 In the Box 76 Prepare for Installati...

Page 5: ...94 Wi Fi Setup 96 Diagnostics 100 About 111 Perform a Factory Restore 112 Operation 113 Resources 114 Crestron Support and Training 114 Programmer and Developer Resources 114 Product Certificates 114 Related Documentation 114 Product Manual Doc 7750C Contents v ...

Page 6: ...de range of technologies Its thin tablet style design is easy to hold and moves effortlessly between portable and stationary use Its large capacity rechargeable battery affords several hours of operation between charges Dual mode wireless performance with roaming capability assures dependable connectivity throughout a commercial facility or home This section provides the following information l Fe...

Page 7: ... and its accessories l TST 902 Features on page 3 l TST 902 BTP Features on page 7 l TST 902 DS Features on page 8 l TST 902 DSW Features on page 9 l TST 902 DSW BB Features on page 10 l TST 902 DSW BBI Features on page 11 l TST 902 DSW PMK Features on page 12 l TST 902 DSW WMKM Features on page 13 l TST 902 DSW WMKT Features on page 14 ...

Page 8: ...acility or home Featuring a high contrast 8 7 in capacitive touch screen with Smart Graphics technology the TST 902 allows completely customizable control over media presentation and teleconferencing systems lighting and shades HVAC home theater and a host of other technologies Additional advanced features include voice commands for controlling touch screen functions full motion streaming video fr...

Page 9: ...poken commands can be issued to the TST 902 to quickly turn devices on or off select and play a specific media source change the channel choose a lighting scene lower the window shades lock the doors arm the security system or enter a password Simply say a command and Crestron does the rest 2 3 Streaming Video Native support for H 264 and MJPEG formats allows the TST 902 to display live streaming ...

Page 10: ...g capability allows for even greater coverage using up to eight ER gateways l Wi Fi Communications Optional Advanced wireless capabilities such as streaming video voice recognition web browsing and dynamic graphics are supported only by using both ER and Wi Fi communications together dual mode Crestron enhanced Wi Fi wireless performance supports up to 50 ft 15 m of omnidirectional coverage indoor...

Page 11: ...ce recognition streaming video web browsing and dynamic graphics capabilities require dual mode wireless ER and Wi Fi communications 4 Item s sold separately 5 Wireless range subject to site specific conditions 6 True roaming is supported for ER wireless communication only affording uninterrupted wireless performance for primary touch screen functions Wi Fi handoff capability enables automatic han...

Page 12: ...en The user replaceable battery pack allows for up to nine hours of continuous operation and several days of typical use between charges Intelligent power management and Lithium Ion battery technology work together to provide a lightweight compact battery with long battery life NOTE Lithium Ion batteries must be stored at 50 charge and cycled every three months ...

Page 13: ...to be used as a stationary tabletop touch screen The table dock holds the TST 902 firmly at a fixed upright angle while docked and allows it to be taken off at any time for portable use Its sleek appearance makes it a perfect fit for any home or office One table dock is included with the TST 902 Additional table docks can be purchased separately to accommodate multiple docking locations ...

Page 14: ...or wireless use A hardware key is included to release the touch screen in the event of a power outage The TST 902 DSW is designed for flush mount installation in a flat vertical wall structure 1 Installation of the wall dock requires additional hardware not included l The TST 902 DSW BB and TST 902 DSW BBI back boxes are available for both framed and masonry construction l The TST 902 DSW PMK TST ...

Page 15: ...02 DSW wall dock Designed for preconstruction applications the TST 902 DSW BB can be fastened to the left or right hand stud of a framed wall prior to drywall installation Conduit knockouts are provided on the top and bottom of the back box A blank cover plate is also included to temporarily cover the back box opening during construction ...

Page 16: ...The TST 902 DSW BBI provides a recess wall mounted metal back box for the TST 902 DSW wall dock The TST 902 DSW BBI is designed specifically for installation in masonry and concrete applications Conduit knockouts are provided on the top and bottom of the back box ...

Page 17: ...ovides a preconstruction mounting solution for the TST 902 DSW wall dock The TST 902 DSW PMK can be fastened to the left or right hand stud of a framed wall prior to drywall installation A blank cover plate is also included to temporarily cover the back box opening during construction ...

Page 18: ...02 DSW WMKM provides a simple solution for installing the TST 902 DSW wall dock in an existing framed wall or similar flat surface Designed for postconstruction applications the TST 902 DSW WMKM includes a mud ring to compensate for any imperfections in the drywall cutout ...

Page 19: ...T 902 DSW WMKT provides a simple solution for installing the TST 902 DSW wall dock in an existing framed wall or similar flat surface Designed for postconstruction applications the TST 902 DSW WMKM includes a trim ring to provide a smooth edge around the drywall cutout ...

Page 20: ...2 Specifications on page 16 l TST 902 BTP Specifications on page 21 l TST 902 DS Specifications on page 22 l TST 902 DSW Specifications on page 24 l TST 902 DSW BB Specifications on page 28 l TST 902 DSW BBI Specifications on page 29 l TST 902 DSW PMK Specifications on page 30 l TST 902 DSW WMKM Specifications on page 31 l TST 902 DSW WMKT Specifications on page 33 ...

Page 21: ...Reset 1 Pinhole recessed button on rear panel for hardware reset and setup initiation Graphics Engine Crestron Smart Graphics technology multilanguage web browser2 3 multilanguage on screen keyboard screensaver setup and diagnostics via on screen UI Languages Smart Graphics Technology Arabic Chinese Simplified Chinese Traditional Czech Danish Dutch English UK English US Finnish French German Greek...

Page 22: ...tnamese Memory RAM 1 GB LPDDR2 Flash 4 GB Maximum Project Size 512 MB Primary Wireless Communications Extended Range RF 7 RF Transceiver 2 way RF 2 4 GHz ISM Channels 11 26 2400 to 2483 5 MHz IEEE 802 15 4 compliant Transmitting Power 75 mW Ch 11 100 mW Ch 12 23 15 mW Ch 24 3 5 mW Ch 25 1 mW Ch 26 at high setting 1 mW Ch 11 25 0 5 mW Ch 26 at low setting Range Typical 100 200 ft 30 60 m maximum in...

Page 23: ...able Battery Li Ion 7 4V 910 mAh Model TST 902 BTP User replaceable Usage per Charge 3000 hours typical under normal use 10 active duty cycle with standby power down turned on 9 hours continuous when using default settings Charging Time Up to 6 hours typical Power Pack Included Input 0 6A maximum 100 240VAC 50 60 Hz Output 0 75A 24VDC DC power connection can be made via charging dock or onboard DC...

Page 24: ...Height 6 44 in 164 mm Width 10 37 in 264 mm Depth 0 74 in 19 mm Weight 28 5 oz 808 g Compliance IC CE FCC Part 15 Class B digital device To search for product certificates refer to support crestron com app certificates Dimension Drawings ...

Page 25: ...reless performance for primary touch screen functions Wi Fi handoff capability enables automatic handoff between up to four predesignated Wi Fi wireless access points WAPs The last successful Wi Fi connection is maintained indefinitely until that connection is lost at which point communication is handed off to the nearest available WAP A very brief interruption to wireless Ethernet communication m...

Page 26: ...on Lithium Ion Output Voltage 7 4V Capacity 9100 mAh Usage per Charge 3000 hours typical under normal use 10 active duty cycle with standby power down turned on 9 hours continuous when using default settings Charging Time Up to 6 hours typical Compliance CE To search for product certificates refer to support crestron com app certificates ...

Page 27: ...r connector Includes 6 ft 1 83 m attached cable with 1 7 x 4 0 mm DC power barrel connector and universal blade kit to accommodate most AC outlet types Power Consumption 7 W Environmental Temperature 32 to 112 F 0 to 45 C 50 to 104 F 10 to 40 C while charging Humidity 10 to 90 RH noncondensing Construction Metal black Dimensions Height 5 14 in 131 mm 6 82 in 174 mm with touch screen docked Width 6...

Page 28: ...Product Manual Doc 7750C TST 902 23 Dimension Drawings ...

Page 29: ...e 11 W 0 46A 24VDC with touch screen docked NOTE May be powered by Cresnet network power or a dedicated Cresnet power supply Does not support Cresnet data communication only power Environmental Temperature 41 to 112 F 5 to 45 C 50 to 104 F 10 to 40 C while charging Humidity 10 to 90 RH noncondensing Heat Dissipation 38 BTU hr with touch screen docked Enclosure Chassis Metal flush mountable in a ve...

Page 30: ...Product Manual Doc 7750C TST 902 25 IC CE FCC Part 15 Class B digital device To search for product certificates refer to support crestron com app certificates ...

Page 31: ...26 TST 902 Product Manual Doc 7750C Dimension Drawings ...

Page 32: ...7 Note 1 The TST 902 DSW docking mechanism works as intended when mounted in a standard vertical orientation such as within a wall The maximum allowable tilt is 16 back The mechanism will not eject properly at an angle greater than this ...

Page 33: ...are provided below Product Specifications Construction Metal box front mounting plate with integral stud mounting flange metal cover plate Dimensions Height 9 01 in 229 mm Width 13 65 in 347 mm Depth 3 32 in 85 mm To search for product certificates refer to support crestron com app certificates Dimension Drawings ...

Page 34: ...pecifications for the TST 902 DSW BBI are provided below Product Specifications Construction Metal box Dimensions Height 197 mm 7 74 in Width 281 mm 11 05 in Depth 91 mm 3 56 in To search for product certificates refer to support crestron com app certificates Dimension Drawings ...

Page 35: ...fications for the TST 902 DSW PMK are provided below Product Specifications Construction Metal mounting plate and cover plate Dimensions Height 8 82 in 224 mm Width 13 59 in 346 mm To search for product certificates refer to support crestron com app certificates Dimension Drawings ...

Page 36: ...ications Construction Metal mounting plate and mud ring Dimensions Height 8 82 in 224 mm Width 12 46 in 316 mm NOTE Dimensions shown are overall Refer toTST 902 DSW WMKM Installation on page 66 for actual cutout dimensions clearances and complete mounting instructions To search for product certificates refer to support crestron com app certificates ...

Page 37: ...32 TST 902 Product Manual Doc 7750C Dimension Drawings ...

Page 38: ...cations Construction Metal mounting plate and trim ring Dimensions Height 8 82 in 224 mm Width 12 00 in 305 mm NOTE Dimensions shown are overall Refer to TST 902 DSW WMKT Installation on page 76 for actual cutout dimensions clearances and complete mounting instructions To search for product certificates refer to support crestron com app certificates ...

Page 39: ...34 TST 902 Product Manual Doc 7750C Dimension Drawings ...

Page 40: ...T 902 Installation on page 36 l TST 902 BTP Installation on page 40 l TST 902 DS Installation on page 44 l TST 902 DSW Installation on page 46 l TST 902 DSW BB Installation on page 53 l TST 902 DSW BBI Installation on page 58 l TST 902 DSW PMK Installation on page 60 l TST 902 DSW WMKM Installation on page 66 l TST 902 DSW WMKT Installation on page 76 ...

Page 41: ...to avoid damage to the TST 902 or its battery pack l The TST 902 is sensitive to electrostatic discharge ESD To avoid damage to the device install the battery pack while wearing a grounding strap or while working within a grounded workstation l To prevent damage to the multipin connector and wiring handle the battery pack with care during installation l The battery pack is enclosed in a black plas...

Page 42: ...tom cover downward about 3 4 in 19 mm to expose the cover markings 4 Lift the bottom cover upward to remove it from the touch screen 5 Orient the battery pack so that its Lift to Remove tag is visible and the multipin connector is positioned to its left ...

Page 43: ...to place Once the battery pack has been installed it can be charged by placing the TST 902 in the included table dock TST 902 DS or the optional wall dock TST 902 DSW not included For more information refer to Place the TST 902 on page 39 NOTES l Allow the TST 902 to charge overnight completely before removing it from its dock l If the TST 902 is in use while charging the battery may take up to si...

Page 44: ... or it can it can be placed within the included table dock or optional wall dock for use as a stationary touch screen l To place the TST 902 within the included table dock refer to TST 902 DS Installation on page 44 l To place the TST 902 within the optional wall dock refer to TST 902 DSW Installation on page 46 ...

Page 45: ...amage to the TST 902 BTP or the touch screen l The TST 902 touch screen is sensitive to electrostatic discharge ESD To avoid damage to the device install the TST 902 BTP while wearing a grounding strap or while working within a grounded workstation l To prevent damage to the multipin connector and wiring handle the TST 902 BTP with care during installation l The TST 902 BTP is enclosed in a black ...

Page 46: ...in 19 mm to expose the cover markings 4 Lift the bottom cover upward to remove it from the touch screen 5 Pull the Lift to Remove tag on the battery gently to unseat it from the touch screen 6 Disconnect the battery pack wire harness from the multipin connector on the touch screen ...

Page 47: ...the touch screen is facing upward and then connect it to the TST 902 BTP wire harness as shown in the following image 3 Place the TST 902 BTP gently into the touch screen battery compartment 4 Reattach the touch screen bottom cover by placing it on the rear of the touch screen below the cover markings and then sliding it back into place Charge the TST 902 BTP Once the TST 902 BTP has been installe...

Page 48: ...egradation The self discharge rate is a function of temperature and internal resistance Storage at high temperature reduces charge retention Best results occur if the TST 902 BTP is stored at a temperature between 32 F and 95 F 0 C and 35 C NOTE Lithium ion batteries must be stored at 50 charge and cycled every three months Recycle the TST 902 BTP The TST 902 BTP contains a lithium ion battery Whe...

Page 49: ...thin an installation In the Box Qty Description 1 TST 902 DS Table Dock for TST 902 Additional Items 1 Power Cord 6 ft 7 in 2 0 m 2001134 1 Power Supply 24VDC 0 75A 100 240VAC 2048337 Install the TST 902 DS Place the TST 902 DS on a flat level surface The only required connection is from the fixed 6 ft 1 83 m power cord on the TST 902 DS to the included power pack NOTES l Use Crestron power suppli...

Page 50: ...o the TST 902 DS place the TST 902 touch screen on the TST 902 DS by aligning its three charging contacts with the bottom of the charging dock The touch screen should be seated firmly on the charging dock once attached and the touch screen battery will begin to charge ...

Page 51: ...Wall Dock for TST 902 Additional Items 1 Connector 2 Pin 2003574 4 Screw 6 32 x 1 1 2 in Flat Head Phillips 2031703 4 Plug 0 35 x 0 50 in Black 2042641 4 Screw 6 32 x 3 4 in Pan Head Phillips Black 2007246 1 Key Release Lock 4522222 Install the Mounting Hardware One of the available TST 902 DSW mounting accessories not included must be installed prior to installing the TST 902 DSW Refer to the fol...

Page 52: ...tallation on page 76 Install the TST 902 DSW The following procedure assumes that the a TST 902 DSW mounting accessory has been installed completely as described in Install the Mounting Hardware on page 46 For preconstruction mounting hardware it is also assumed that drywall is in place and a cutout for the TST 902 DSW has been made To install the TST 902 DSW wall dock 1 Route the wiring for the T...

Page 53: ...llustration below step 7 NOTE If the bezel must be removed for any reason disconnect this cable carefully prior to removal 5 Attach the bezel to the TST 902 DSW using the four 6 32 x 3 4 in screws but do not tighten the screws Refer to the illustration below step 7 6 While viewing the assembly from the front ensure that the gaps to the left and right of the cradle are about equal Then tighten the ...

Page 54: ...Product Manual Doc 7750C TST 902 49 7 Attach the four plastic plugs to cover the screws Each plug should be pushed fully into its opening so that the plug is recessed from the bezel front surface ...

Page 55: ...lled 1 Push the release button on the right of the bezel to open the cradle 2 Insert the bottom of the touch screen into the cradle and then push the top of the touch screen into place so that it attaches to the TST 902 DSW magnetically 3 Push the cradle with the touch screen back into place to close it Undock the Touch Screen To undock the TST 902 touch screen from the TST 902 DSW 1 Access the to...

Page 56: ...ll Dock The cradle will open automatically so that the touch screen can be removed In the event of a power failure the touch screen can be unlocked and removed from the TST 902 DSW manually 1 Insert the provided release lock key into the gap between the top of the touch screen and the TST 902 DSW Ensure that the machined text on the key is facing upward 2 Rotate the key downward as shown in the fo...

Page 57: ...52 TST 902 Product Manual Doc 7750C 3 Remove the key to open the cradle so that the touch screen can be removed ...

Page 58: ...nt back box NOTES l Ensure the chosen mounting location allows for an air gap of at least 12 in 305 mm in the wall cavity above and below the TST 902 DSW for heat dissipation l Depending on the installation forced venting may be required l The knockout holes are intended for Class 2 wiring and are 1 1 8 in 29 mm in diameter l The 8 8B x 1 4 in self tapping screw is intended for grounding purposes ...

Page 59: ...he back box to the left side of a stud the back box must be rotated so that the extended edge of the attached mounting plate is on the right 3 Verify that the back box is level prior to proceeding with the rest of the installation 4 Attach the TST 902 DSW BB to the left or right side of the stud with four standard drywall screws or nails not included 5 Install the 8 8B x 1 4 in self tapping screw ...

Page 60: ... the back box 7 Once drywall is installed over the back box use a standard drywall saw to cut the drywall along the inside edge of the front of the back box The labels on the front of the back box indicate the perimeter of the drywall cutout Refer to TST 902 DSW BB Specifications on page 28 for cutout dimensions ...

Page 61: ...st also be exposed to accommodate the TST 902 DSW locking latch 8 Optional If required by local building codes use the 6 32 x 1 1 2 in screws to install the included cover plate over the back box The cover plate should remain attached until the TST 902 DSW is installed 9 Remove the cover plate and 6 32 x 1 1 2 in screws if used and then install the TST 902 DSW wall dock into the TST 902 DSW BB as ...

Page 62: ...Product Manual Doc 7750C TST 902 57 ...

Page 63: ...forced venting may be required l The knockout holes are intended for Class 2 wiring and are 1 1 8 in 29 mm in diameter 1 Remove the appropriate knockout s on the TST 902 DSW BBI for routing wiring to the TST 902 DSW wall dock 2 Route any wiring for the TST 902 DSW through the appropriate knockout s on the back box 3 Use the dimensions listed within TST 902 DSW BBI Specifications on page 29 to crea...

Page 64: ...Product Manual Doc 7750C TST 902 59 TST 902 DSW on page 47 using the included 6 32 x 1 1 2 in screws ...

Page 65: ...ng Kit To install the TST 902 DSW PMK preconstruction mounting kit NOTES l Ensure the chosen mounting location allows for an air gap of at least 12 in 305 mm in the wall cavity above and below the TST 902 DSW for heat dissipation l The wire jumper is intended to hang wires during installation to keep them away from any cutting tools and should be secured in the mounting bracket as described in the...

Page 66: ...ttached mounting plate is on the right side 2 Verify that the mounting bracket is level prior to proceeding with the rest of the installation 3 Attach the mounting bracket to the left or right side of the stud with two standard drywall screws or nails not included 4 Secure the wire jumper to the bottom of the mounting bracket as shown in the following illustration ...

Page 67: ...62 TST 902 Product Manual Doc 7750C 5 Route any wiring for the TST 902 DSW through the opening in the mounting bracket and secure them into the wire jumper ...

Page 68: ...ut dimensions NOTE The four tapped holes on the front of the mounting bracket must be exposed in order to accept the TST 902 DSW mounting screws These holes are located along the top and bottom of the drywall opening The notch at the top center of the mounting bracket must also be exposed to accommodate the TST 902 DSW locking latch 7 Optional If required by local building codes use the 6 32 x 1 1...

Page 69: ...al Doc 7750C 8 Remove the cover plate and 6 32 x 1 1 2 in screws if used and then install the TST 902 DSW wall dock into the mounting bracket as described in Install the TST 902 DSW on page 47 with the 6 32 x 1 1 2 in screws ...

Page 70: ...Product Manual Doc 7750C TST 902 65 ...

Page 71: ...Metal 12 00 x 8 80 in 2045235 2 Adjustment Plate Metal 2028255 4 Fastener U Type 2004121 1 Template Cutout 4523568 1 Mud Ring Metal 12 56 x 8 61 in 2045233 4 Screw 6 32 x 1 1 2 in Flat Head Phillips 2031703 Prepare for Installation The following materials not included are required to install the TST 902 DSW WMKM postconstruction mounting kit l Drywall saw or equivalent l Level l Drywall screws 4 l...

Page 72: ...mounting into drywall that is 5 8 in 15 mm thick though it can also be mounted into drywall that is between 1 2 in 13 mm to 1 in 25 mm thick Attempting to mount into thinner or thicker drywall can cause installation issues l Since the TST 902 DSW contains moving parts Crestron recommends mounting it to a wall stud for more support While Crestron offers this postconstruction wall mount kit a precon...

Page 73: ... 2 Slide a push on fastener over each pin on the adjustment plate to loosely secure it to the mounting plate NOTE Do not push the fasteners all the way down onto the pins The fasteners should be secured just enough to keep the adjustment plate and mounting plate together as a combined assembly 3 Repeat steps 1 2 to attach the second adjustment plate to the bottom of the mounting plate ...

Page 74: ...small hole in the drywall near the center of the chosen location to verify that it is suitable for mounting 5 Using a drywall saw or equivalent a level and the provided cutout template create a cutout in the drywall for the mounting hardware Refer to the illustration in Prepare for Installation on page 66 for cutout dimensions ...

Page 75: ...duct Manual Doc 7750C NOTE Ensure that the cutout is as level and smooth as possible before proceeding The mounting plate allows only for minor adjustments once installed 6 Insert the mud ring into the drywall cutout ...

Page 76: ...late and the drywall 8 Once the mounting plate and adjustment plate assembly is in the correct position bend the top two flanges of the mud ring upward approximately 90 degrees and the bottom two flanges downward approximately 90 degrees to secure them to the rear of the drywall Refer to the following illustration NOTE The mounting plate and adjustment plate assembly has a slight amount of play Th...

Page 77: ... four standard drywall screws to loosely secure the mud ring to the mounting plate and adjustment plate assembly The screws must pass through the clearance holes in the mounting plate to be secured in the extruded holes of the adjustment plate ...

Page 78: ...l thickness by more than 1 2 in 13 mm 10 Verify that the mounting hardware is level and then hand tighten the drywall screws using a 2 Phillips screwdriver so that they dimple slightly into the holes in the mud ring CAUTION Do not overtighten the screws as this may damage the mounting hardware ...

Page 79: ...74 TST 902 Product Manual Doc 7750C 11 Route any wiring for the TST 902 DSW through the opening in the mounting hardware 12 Apply joint compound as needed to finish the cutout ...

Page 80: ...ws These holes are located along the top and bottom of the drywall opening The notch at the top center of the mud ring must also be exposed to accommodate the TST 902 DSW locking latch 13 After the joint compound has dried install the TST 902 DSW wall dock into the mud ring as described in Install the TST 902 DSW on page 47 with the 6 32 x 1 1 2 in screws ...

Page 81: ...ostconstruction Wall Mount Kit for TST 902 DSW Additional Items 1 Mounting Plate Metal 12 00 x 8 80 in 2045235 1 Template Cutout 4523568 1 Trim Ring Metal 11 30 x 7 40 in 2045234 4 Screw 6 32 x 1 1 2 in Flat Head Phillips 2031703 Prepare for Installation The following materials not included are required to install the TST 902 DSW WMKT postconstruction mounting kit l Drywall saw or equivalent l Lev...

Page 82: ...mounting into drywall that is 5 8 in 15 mm thick though it can also be mounted into drywall that is between 1 2 in 13 mm to 1 in 25 mm thick Attempting to mount into thinner or thicker drywall can cause installation issues l Since the TST 902 DSW contains moving parts Crestron recommends mounting it to a wall stud for more support While Crestron offers this postconstruction wall mount kit a precon...

Page 83: ... mounting 2 Using a drywall saw or equivalent a level and the provided cutout template create a cutout in the drywall for the mounting hardware Refer to the illustration in Prepare for Installation on page 76 for cutout dimensions NOTE Ensure that the cutout is as level and smooth as possible before proceeding The mounting plate allows only for minor adjustments once installed 3 Insert the trim ri...

Page 84: ... the mounting plate against the interior surface of the drywall 5 Once the mounting plate is in the correct position bend the top two flanges of the mud ring upward approximately 90 degrees and the bottom two flanges downward approximately 90 degrees to secure them to the rear of the drywall Refer to the following illustration ...

Page 85: ...s it allows for minor adjustments to be made to the TST 902 DSW during installation 6 Route any wiring for the TST 902 DSW through the opening in the mounting hardware 7 Install the TST 902 DSW wall dock into the trim ring as described in Install the TST 902 DSW on page 47 with the 6 32 x 1 1 2 in screws ...

Page 86: ...Product Manual Doc 7750C TST 902 81 ...

Page 87: ...guration ensure the device is running the latest firmware To update the firmware refer to Upgrade Firmware on page 89 This section provides the following information l Initial Setup on page 83 l Local Configuration on page 90 l Perform a Factory Restore on page 112 ...

Page 88: ... the reset button on the rear of the TST 902 four times within a five second period Set Up an Extended Range RF Connection The TST 902 must be acquired to a Crestron Extended Range ER gateway such as the CEN GWEXER not included before it can be used with a Crestron control system For more information on creating an optimal wireless environment for the TST 902 including where to position the ER gat...

Page 89: ...bed in Access the Setup Screens on page 83 The TST 902 Setup screen is displayed 3 Tap RF Setup The RF Setup screen is displayed 4 Tap Acquire to place the TST 902 into Acquire mode An Acquire in progress message is displayed on the RF Setup screen and the TST 902 will be acquired by the ER gateway within two minutes 5 Once an Acquire OK message is displayed on the RF Setup screen exit Acquire mod...

Page 90: ... are supported only by using both ER and Wi Fi communications together dual mode NOTE If a Wi Fi connection is not configured the USB port on the TST 902 must be used to load user projects perform certain configuration tasks and update firmware The USB port is located under the battery cover and to the left of the battery To connect the TST 902 to a Wi Fi network 1 Access the TST 902 setup screens...

Page 91: ...750C 2 Tap Wi Fi Setup The Wi Fi Setup screen is displayed 3 If a static IP address will be assigned to the TST 902 select Set Static IP Address Settings to display the Wi Fi Setup Static IPs screen If using DHCP skip ahead to step 7 ...

Page 92: ...ess for the default gateway router l Preferred DNS Enter a static address for the preferred DNS Domain Name Server l Alternate Preferred DNS Enter a static address for the secondary DNS 5 Tap the back button to return to the Wi Fi Setup screen 6 Tap Apply Changes and then tap Reboot to restart the touch screen with the new static IP address settings 7 Return to the Wi Fi Setup screen and then tap ...

Page 93: ...for entering the password for the WAP After entering the password tap Save 10 Tap Step 3 Make this my Access Point to confirm the selection The touch screen attempts to connect to the WAP using the provided credentials If the connection is successful details for the Wi Fi connection are shown in the Wi Fi Setup screen If the connection fails a failure message is displayed Tap Connect to a differen...

Page 94: ... can be loaded to the TST 902 via Crestron Toolbox software if the touch screen has been connected to a Wi Fi network NOTE Visit www crestron com Support Resource Library to download the latest firmware PUF For more information on performing a firmware update using Crestron Toolbox software refer to the Crestron Toolbox help file ...

Page 95: ...remaining battery life for the TST 902 and provides the following configuration selections l Buttons for Extended Range ER RF setup audio setup display setup standby timeouts Wi Fi network setup and diagnostics l A button to toggle system messages on or off l An About button that provides information about the TST 902 l A Save Exit button that is used to save any changes made to settings exit the ...

Page 96: ...e provided for configuring RF settings l Tap Acquire to acquire the touch screen to a Crestron ER wireless gateway that has been placed in Acquire mode Refer to Set Up an Extended Range RF Connection on page 83 for more information l Tap the up and down arrow buttons under RF ID to set the RF ID for the gateway connection l Tap the up and down arrow buttons under RF Channel to set the RF channel u...

Page 97: ...a volume and beep volume settings for the touch screen NOTE The Media Volume controls adjust the H 264 streaming media level in relation to the Volume controls l Master Volume o Tap the up and down arrow buttons to raise or lower the main touch screen volume incrementally from 0 to 100 o Tap Mute On or Mute Off to mute or unmute the main volume o Tap Test to play a test recording at the current vo...

Page 98: ... the back button to return to the TST 902 Setup screen Display Setup Tap Display Setup on the TST 902 Setup screen to display the Display Setup screen Use the Display Setup screen to control settings for the touch screen display Tap the up or down arrow buttons under LCD Screen Brightness to raise or lower the LCD display brightness level incrementally from 0 to 100 Tap the back button to return t...

Page 99: ... to set the touch screen standby timeout duration from 0 to 120 seconds when it is undocked Select 0 to turn off standby timeout l Tap the up and down arrow buttons under Power Down to set the power down duration from 0 to 240 seconds when it is undocked Select 0 to turn off the power down behavior l Tap the up and down arrow buttons under Standby on the right of the screen to set the touch screen...

Page 100: ...saver on or off during standby timeout l Tap On or Off next to 24 Hour to turn 24 hour time format on or off for the digital clock l Tap the up and down arrow buttons under Screen Saver Brightness to set the screensaver brightness from 0 to 100 Tap the back button to return to the Standby Timeout screen Tap the back button again to return to the TST 902 Setup screen ...

Page 101: ...to turn the Wi Fi adapter on or off If Adapter is set to Disabled Wi Fi will not function and the TST 902 will only function over Extended Range ER RF l Tap On or Off under DHCP Enabled to turn DHCP Dynamic Host Configuration Protocol on or off NOTE DHCP is enabled on the touch screen by default l If DHCP is turned off tap Set Static IP Address Settings to enter static IP addresses manually l Tap ...

Page 102: ...ternate preferred DNS tap the text field underneath the setting name The on screen numeric keypad opens for the chosen setting After new settings have been saved tap the back button to return to the Wi Fi Setup screen Tap Apply Changes to apply the new settings and stay in setup mode Tap Reboot to exit setup mode and restart the touch screen ...

Page 103: ... displayed under Step 1 Select a WAP upon successful discovery For instructions on connecting the TST 902 to a Wi Fi network refer to Set Up a Wi Fi Network Connection on page 85 NOTE If four WAPs have already been assigned the TST 902 will indicate that the WAP list is full when attempting to add a new WAP Tap Delete an access point to display the Manage Wi Fi Access Points screen where an existi...

Page 104: ... manage settings for up to four saved WAPs Tap one of the listed WAPs to display controls to manage the WAP Tap Delete this Access Point to delete the selected WAP If a WAP is deleted it must be added back to the list using the procedures described in Set Up a Wi Fi Network Connection on page 85 Tap the back button to return to the Wi Fi Setup screen Tap the back button again to return to the TST ...

Page 105: ...tup screen to display the Diagnostics screen Use the Diagnostics screen to access various diagnostic test screens for the touch screen The Diagnostics screen also provides the touch screen CPU temperature and available memory Each test screen is described in the sections that follow ...

Page 106: ... display the Diagnostics Keypad Test screen Use the Diagnostics Keypad Test screen to test the functionality of the reset button on the rear of the touch screen When the reset button is pressed its respective indicator lights on the screen Tap the back button to return to the Diagnostics screen ...

Page 107: ...he touch test screen Use the touch test screen to test the touch functionality of the display When a location button is tapped its respective indicator lights on the screen Tap the back button to return to the Diagnostics screen Mic Test Tap Mic Test on the Diagnostics screen to begin a microphone test ...

Page 108: ...resses subnet mask address default router address primary and secondary DNS addresses host name and domain name A Link indicator is provided to indicate the status of the Wi Fi network connection Green indicates that the Wi Fi network connection is active The Diagnostics Wi Fi screen also provides controls to test the connection to the default router Tap On to begin the test and Off to end the tes...

Page 109: ...reen Use the Diagnostics RF LQI Test screen to view and test the RF connection to an Extended Range gateway Statistics for the RF connection are displayed as well as controls to toggle the RF LQI link quality indicator test and to update the connection statistics Tap Telec Tests to open the Diagnostics RF Telec Tests screen ...

Page 110: ...o the Diagnostics RF LQI Test screen Tap the back button again to return to the Diagnostics screen Test Patterns Tap Test Patterns on the Diagnostics screen to display the Diagnostics Test Patterns screen Use the Diagnostics Test Patterns screen to display any of the available test patterns Tap one of the buttons on the screen to display its respective test pattern Tap the back button to return to...

Page 111: ...ng without requiring any special wiring This screen may be used to call another touch screen that has a Rava SIP intercom to test and configure projects and to adjust various Rava settings l To place a call to another touch screen with a Rava SIP intercom enter the extension of the touch screen using the numeric keypad and then tap Call NOTE If the intercom functions but the Rava project does not ...

Page 112: ...vides controls to switch between Peer to Peer Mode and SIP Server Mode Tapping the text fields on the screen opens the on screen keyboard or on screen numeric keypad for entering the appropriate information Tap Apply to save any changes or tap Cancel to cancel the changes Tap the back button to return to the Diagnostics screen ...

Page 113: ... video source URL The chosen H 264 streaming video source is shown on the top right of the screen l Tap the up and down arrow buttons next to Media Volume to raise or lower the media volume incrementally from 0 to 100 l Tap On or Off under Media Mute to mute or unmute the media volume l Select one of the buttons to the right of Video Buffer Length to set the length of the streaming video buffer in...

Page 114: ...ndicates the power source and battery charge behavior as follows l If the TST 902 is receiving external power through a table or wall dock an External Power indicator is shown If the TST 902 is receiving power from its battery a Battery Power indicator is shown l If the TST 902 battery is currently charging a Battery Charging indicator is shown If the TST 902 is not currently charging a Battery No...

Page 115: ...r is shown Otherwise a Wall Dock Not Detected indicator is shown l If the TST 902 is placed within the TST 902 DSW wall dock tap Press to Release From Wall Dock to release the TST 902 from the wall dock NOTE In the event of a power outage the TST 902 can be removed from the wall dock manually as described in Undock the Touch Screen on page 50 l Tap On or Off under Docking Alert Message to turn a d...

Page 116: ...About on the TST 902 Setup screen to display the About screen Use the About screen to view information about the touch screen including the firmware version and the operating system versions Tap the back button to return to the TST 902 Setup screen ...

Page 117: ...utton on the rear of the TST 902 The TST 902 will begin to reset 2 Release the Reset button after the reset process begins 3 Once the Crestron swirl logo is shown on the touch screen display the reset process has completed Press and hold the Reset button again 4 Repeat steps 1 3 to perform the reset process 10 more times for a total of 11 times After the 11th time the TST 902 enters recovery mode ...

Page 118: ...ST 902 113 Operation The touch screen is controlled by using its touch screen display The touch screen supports gesturing and swiping controls to perform various functions Supported touch controls vary by the loaded user program ...

Page 119: ...al Programmer and Developer Resources l help crestron com Provides help files for Crestron programming tools such as SIMPL SIMPL and Crestron Toolbox software l developer crestron com Provides developer documentation for Crestron APIs SDKs and other development tools Product Certificates To search for product certificates refer to support crestron com app certificates Related Documentation l Crest...

Page 120: ...Crestron Electronics Inc 15 Volvo Drive Rockleigh NJ 07647 Tel 888 CRESTRON Fax 201 767 7656 www crestron com Product Manual Doc 7750C 09 14 22 Specifications subject to change without notice ...

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