Crestron
ST-COM
RS-232/422/485 COM Module
assignment is taken care of by the compiler. If the tx$ is defined, it can be driven by
other string creation symbols (i.e., an Analog to Serial). If rx$ is defined, it can be
routed to other string processing symbols (i.e. Serial Gather). Another typical usage
would be if a macro were to drive the port, then the tx$ and rx$ would come from/go
to the macro definition. Refer to help topics from the
Help
pull-down menu in
SIMPL Windows. Search for Analog to Serial or Serial Gather for details.
Problem Solving
Troubleshooting
The table below provides corrective action for possible trouble situations. If further
assistance is required, please contact a Crestron customer service representative.
ST-COM Troubleshooting
TROUBLE
POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
PWR LED
does not
illuminate.
ST-COM is not
receiving power.
Confirm that power pack is securely plugged into
outlet and that the connector is properly attached to
the ST-COM. Since the ST-CP does not supply
power, an external power pack must be used.
Verify that proper cables are securely attached to
ST-COM NET connectors (for Cresnet system
NET LED
does not
Improper NET
ID.
Verify that ST-COM NET ID matches NET ID
software program. Refer to "Identity Code".
illuminate. Loose network
connection.
Verify that cables attached to ST-COM NET
connectors are proper and secure.
Further Inquiries
If after reviewing this Operations Guide for the ST-COM, you can not locate specific
information or have questions, please take advantage of Crestron's award winning
customer service team in your area. Dial one of the following numbers.
•
In the US and Canada, call Crestron’s corporate headquarters at
1-888-CRESTRON [1-888-273-7876] or 1-201-767-3400.
•
In Europe, call Crestron International at +32-15-50-99-50.
•
In Asia, call Crestron Asia at +852-2341-2016.
•
In Latin America, call Crestron Latin America at +52550-5093-2160.
•
In Australia, call Crestron Pacific at +613-9480-2999.
For local support from exclusive Crestron factory-trained personnel in New Zealand
call Amber Technologies at +649-410-8382.
Operations Guide - DOC. 5695A
RS-232/422/485 COM Module: ST-COM
•
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