Crestron QM-FTCC-TPS4 Operations & Installation Manual Download Page 41

Crestron 

QM-FTCC-TPS4

 

FlipTop Touchpanel Computer Center

 

Firmware Upgrade 

 

To take advantage of all the QM-FTCC-TPS4 features, it is important that the 
unit contains the latest firmware available. Please check the Crestron website for 
the latest version of firmware. Not every product has a firmware upgrade, but as 
Crestron improves functions, adds new features, and extends the capabilities of 
its products, firmware upgrades are posted. 

Typically, upgrade files are downloaded as .zip files. With Toolbox, it is not 
necessary to extract the files before uploading; Toolbox will automatically 
extract the file(s) for you.  

NOTE:

 A firmware upgrade file for the QM module of the QM-FTCC-TPS4 has the 

extension .upg. The following is a typical firmware upgrade file name for the QM-
module. 

  qm-ftcc-tps_qm-ftcc_3.12.01.upg 

 

Similarly, a firmware upgrade file for the TPS4 touchpanel of the QM-FTCC-TPS4 
has the extension .upg. The following is a typical firmware upgrade file name for the 
C2N-FT-TPS4. 

  tps-4_qm-ftcc-tps_tps-4_c2n-ft-tps-4_2.007.0161.csf 

The following steps detail the procedure for updating the firmware in the QM 
module. Use the same procedure to update the firmware in the TPS4, using the 
appropriate firmware file. 

1.  Make sure that “Communication Settings,” which begins on page 32, has 

been performed. 

2.  Open Crestron Toolbox.  

3.  Open the Network Device Tree (the firmware upgrade function is also 

available in the SMW Program Tree window). 

4.  Click on the ‘

+’

 next to the device name to display the Net ID, then right-

click on the Net ID and select 

Functions | Firmware

. (Refer to the 

following illustration.) 

Network Device Tree Window – Right-Click Sub Menu 

 

5.  The “Firmware” window displays the model and current firmware version 

as shown in the following graphic. 

Operations & Installation Guide – DOC. 6393 

FlipTop Touchpanel Computer Center: QM-FTCC-TPS4  

  37

 

Summary of Contents for QM-FTCC-TPS4

Page 1: ...Crestron QM FTCC TPS4 FlipTop Touchpanel Computer Center Operations Installation Guide...

Page 2: ...by the Technical Documentation department at Crestron Electronics Inc 15 Volvo Drive Rockleigh NJ 07647 1 888 CRESTRON All brand names product names and trademarks are the property of their respectiv...

Page 3: ...Requirementsfor thePC 25 Programming with SystemBuilder 25 Programming with SIMPL Windows 26 Example Program 28 Programming with VT Pro e 28 Adjusting the QM FTCC TPS4 Microphone Inputs 29 Uploading a...

Page 4: ......

Page 5: ...atrix display 320x240 screen resolution 96MIPs ColdFire processor running Crestron Isys generation firmware 16 bit non palette graphics 64 000 color Crestron Isys engine 8 MB of flash approx 7MB for u...

Page 6: ...rtent screen presses the QM FTCC TPS4 disengages the touchpanel whenever the lid is not fully opened The QM FTCC TPS4 mounts flush to any tabletop concealing all cables and connectors providing a clea...

Page 7: ...ystem port is capable of managing computer video and audio signals simultaneously through one CresCAT QM cable simplifying installations Routing CresCAT QM cable is less expensive and much simpler tha...

Page 8: ...ermine the allowable maximum length of installed cable the installer must first perform a calculation based on the skew rating of the cable The use of low resolution signals may allow increased cable...

Page 9: ...n 9 1 cm 320 x 240 pixels maximum 64 000 16 bits LED 300 cd m 300 1 typical 80 typical horizontal 80 50 typical vertical Resistive membrane Touchpanel Processor CPU Processing Speed 32 bit Freescale C...

Page 10: ...ain access to certain areas of the site including the FTP site Physical Description Refer to the physical views shown below and on subsequent pages QM FTCC TPS4 Open View QM FTCC TPS4 Physical Dimensi...

Page 11: ...l Dimensions Front View QMI FTCC TPS 4 Physical Dimensions Front View 6 28 in 15 96 cm 7 17 in 18 22 cm 7 51 in 19 08 cm 8 41 in 21 35 cm QM FTCC TPS4 Bottom View QMI FTCC TPS4 Bottom View Operations...

Page 12: ...n 14 40 cm 3 43 in 8 71 cm 4 66 in 11 84 cm 5 67 in 14 40 cm 0 09 in 0 23 cm 0 09 in 0 23 cm QM FTCC TPS4 Physical Dimensions Side View QMI FTCC TPS4 Physical Dimensions Side View 5 51 in 14 0 cm 6 05...

Page 13: ...MIC 1 MIC 2 These two 5 pin 3 5 mm detachable terminal blocks provide two microphone and line level audio inputs Balanced microphone input level 60 to 20 dBV nominal Balanced line input level 28 to 1...

Page 14: ...NOTE CresCAT QM siamese cable includes four wires for making Cresnet connections COMPUTER 5 15 10 1 6 11 COMPUTER This female DB15HD connector is used for connecting a computer s RGB video output to t...

Page 15: ...icates link status yellow LED indicates Ethernet activity This connector provides an Ethernet 10baseT 100baseTX full duplex TCP IP UDP IP CIP DHCP IEEE 802 3U compliant network connection for the TPS4...

Page 16: ...he Cresnet power usage of each network unit to be connected must be taken into consideration Use Crestron Certified Wire only If Cresnet units are to be daisy chained on the run the Cresnet power usag...

Page 17: ...mation QM Network Topology QM FTCC TPS4 QM QM QM QM QM Origination Points Endpoints QM Midpoints QM FTCC TPS4 QM RMCRX BA QM RMCRX BA QM MD7x2 QM MD7x2 QM FTCC TPS4 Crestron Toolbox The Crestron Toolb...

Page 18: ...Toolbox provides several methods to easily set or change device Net IDs for any device on the network The following method permits you to change the Net ID of any device in the network through the Ne...

Page 19: ...6 An alert message appears to notify you that the change was successful 7 Repeat this procedure for each network device requiring a Net ID change Installation Physical installation of the QM FTCC TPS...

Page 20: ...ped with a cable management plate and associated parts to provide a pullout cable solution for the computer input and LAN passthrough cables The parts include a three hole plate grommets and two 6 foo...

Page 21: ...e bushing for the VGA cable 2 Thread the cables through the appropriate slot on the plate 3 Snap the bushings into the plate slots 4 Feed all the excess cable through the opening 5 Attach the plate us...

Page 22: ...is designed to mount in a horizontal surface such as a desk top lectern or podium The following diagram illustrates the required opening size to accommodate the QM FTCC TPS4 A cutout template 4007478...

Page 23: ...e will be used to secure the front and rear mounting brackets 2 Position the QM FTCC TPS4 in the mounting hole Refer to the following illustration Mounting Bracket Screw Locations 3 Install the four 1...

Page 24: ...sted in the specifications table Consideration must be given if installed in a closed or multi unit rack assembly inside a closed desk or in a closed podium since the operating ambient temperature of...

Page 25: ...MPUTER RGB VIDEO OUTPUT TO THE PRESENTATION SYSTEM AUDIO INPUT CONNECTS TO COMPUTER SOUND CARD OUTPUT Ground Wire Connections Proper grounding is required Connect the ground from the QM transmitter QM...

Page 26: ...ION MENU as shown to the left The CALIBRATION MENU offers the choice to initiate calibration with the Perform Calibration button or return to the previous screen with the Return button Choose an optio...

Page 27: ...an audible tone beep when the touchpanel buttons are pressed The area to the right of the volume UP DOWN buttons shows the relative volume from 0 to 100 both as a numeric value and for a quick visual...

Page 28: ...ron s True Blue Support log in at http support crestron com First time users will need to establish a user account You can create a program that allows you to include the QM FTCC TPS4 in a Crestron co...

Page 29: ...rsion 17 4 0 or later VisionTools Pro e version 3 4 2 5 or later Used for graphical touchscreen design Optional Crestron Engraver version 2 6 0 0 required if touchpanel bezel is to be engraved Program...

Page 30: ...m test and monitor a Crestron control system SIMPL Windows offers drag and drop functionality in a familiar Windows environment This section explains how to create a SIMPL Windows program that include...

Page 31: ...QuickMedia module QM FTCC into System Views individually Drag the QM FTCC TPS 4 Cresnet from the Touchpanels Touchpanels Cresnet folder of the Device Library and drop it in System Views Then drag the...

Page 32: ...e third symbol for the QM FTCC TPS TPS4 Cresnet can be viewed by double clicking on the icons or dragging them into Detail View A description for each signal in the symbols is provided in the SIMPL Wi...

Page 33: ...ecently released features The latest software is available from the Crestron website Definitions The QM FTCC TPS4 allows for adjustments to be made to microphone input signals The following are defini...

Page 34: ...d to set the optimal gain for a microphone input Use the Realtime Mode in SystemBuilder to control phantom power gain and gate settings and to monitor the gate normal and clip level indicators For inf...

Page 35: ...mation on using SystemBuilder software refer to the extensive help information provided with the software The following procedure sets the optimal gate level for the microphone inputs 1 Follow the Set...

Page 36: ...ommends the use of PCMCIA cards rather than USB to serial adapters If a USB to serial adapter must be used Crestron has tested the following devices with good results Belkin large model F5U103 I O Gea...

Page 37: ...th DB9 female connectors on both ends COM B COM A RELAYOUTPUT 1 2 G RGBHV VIDEO S VIDEO AUDIO INPUT I R SPCH L R G G G 1 2 3 4 G S G QM QM LINK LAN NET NET PWR ACT SW R HW R IR INPUT COM A COM B SPEAK...

Page 38: ...port on the PC Baud rate Auto Detect Parity None Number of data bits 8 Number of stop bits 1 Hardware handshaking RTS CTS enabled Software handshaking XON XOFF not enabled 2 After setting the correct...

Page 39: ...Start SIMPL Windows 2 Select File Open to view the Open window navigate to the SIMPL Window file smw and click Open 3 Select Project Transfer Program Upload via Crestron Toolbox 1 Verify that the proc...

Page 40: ...When the SIMPL Program window reappears click Send 6 To verify that the program has been transferred successfully select Functions SIMPL Program Details about the current program loaded in the control...

Page 41: ...a firmware upgrade file for the TPS4 touchpanel of the QM FTCC TPS4 has the extension upg The following is a typical firmware upgrade file name for the C2N FT TPS4 tps 4_qm ftcc tps_tps 4_c2n ft tps 4...

Page 42: ...e desired zip file and click Open to select the file and return to the Firmware window Note that Toolbox displays the actual firmware file name not the name of the zip file Click Send to transfer the...

Page 43: ...s indicating the new firmware version Click Close after the firmware has been transferred NOTE If problems arise when transferring any Cresnet file touchpanel project firmware lower the port speed bau...

Page 44: ...up for each video input Incorrect cable connections Verify 15 pin output cable connection Verify QM input cable connections Video from RGB source is garbled or no output Signal skew due to cable leng...

Page 45: ...If you cannot locate specific information or have questions after reviewing this guide please take advantage of Crestron s award winning customer service team by calling the Crestron corporate headqu...

Page 46: ...l Serbia and Montenegro Slovenia Spain Suriname Sweden Syria Tunisia Turkey Ukraine Vietnam 6003289 PWR IT B POWER RECEPTACLE ITALIAN 250V 16A BLK Chile Ethiopia Italy Libya 6003290 PWR UK B POWER REC...

Page 47: ...in a network requires a specific amount of compensation Manual Compensation In a manual compensation system the compensation parameters along with microphone equalization settings are stored in the r...

Page 48: ...creates different path lengths for the video and audio This difference in path length creates different peak and boost levels for audio and video In the initial QM receivers the video and audio circui...

Page 49: ...re not included because the audio and video cable lengths are always equal KEY 9 Good operation 1 Operation depends on video rates and if the audio and video cable lengths are closely matched 2 In the...

Page 50: ...dio and video cable lengths match Device with self peaking Manual Compensation without Audio Breakaway QM RECEIVERS QM RMCRX QM RMCRX BA QM RXA QM MD7x2 QM MD5x1 QM AE QM RX TPMC QM MD8x8 9 9 9 9 9 9...

Page 51: ...s are not covered This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer Purchasers should inquire of the dealer regarding the nature and extent of the dea...

Page 52: ...ron Electronics Inc Operations Installation Guide DOC 6393 15 Volvo Drive Rockleigh NJ 07647 2013361 Tel 888 CRESTRON 11 05 Fax 201 767 7576 Specifications subject to www crestron com change without n...

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