Crestron Horizon HZ-AUX Quick Start Manual Download Page 7

Page: 7 / 8

Troubleshooting

For general troubleshooting, please refer to the following table:

Trouble

Probable
Cause(s)

Corrective Action

Master device does
not function when
buttons pressed on
master or local button
on HZ-AUX.

Problem
with device
installation.

Refer to Troubleshooting section in
device installation guide

Existing 3-
or 4-way
switch still
connected.

Replace 3- or 4-way switches with an
HZ-KPEX or an HZ-AUX. Replace the
3-way switch connected to the load
with an HZ-DIMEX, HZ-DIMUEX, or
HZ-SWEX.

Master device works
but local button on
the HZ-AUX does not
work.

Wiring
issue.

Check connections on all slave units
and on master dimmer.

Existing 3-
or 4-way
switch still
connected.

Replace 3- or 4-way switches with an
HZ-KPEX or an HZ-AUX.

Replace the 3-way switch connected
to the load with an HZ-DIMEX, HZ-
DIMUEX, or HZ-SWEX.

Visit the Product Page

Scan the QR code to visit the product page.

HZ-AUX

Quick Start

Horizon™ In-Wall, Multiway Remote

Summary of Contents for Horizon HZ-AUX

Page 1: ...FLUORESCENT LIGHTING FIXTURE OR A TRANSFORMER SUPPLIED APPLIANCE ATTENTION GRADATEURS COMMANDANT UN BALLAST AFIN DE R DUIRE LE RISQUE DE SURCHAUFFE ET LA POSSIBILIT D ENDOMMAGEMENT D AUTRES MAT RIELS...

Page 2: ...be turned off at multiple breakers 2 Wire the device as shown in Wiring Diagrams where typical wiring configurations for the HZ AUX are shown Select the appropriate configuration and connect the nece...

Page 3: ...HZ AUX Single Gang Installation HZ AUX Multigang Installation 3 HZ AUX Quick Start Horizon In Wall Multiway Remote...

Page 4: ...Wiring Diagrams Two Points of Dimming or Switching Control 3 Way 4 HZ AUX Quick Start Horizon In Wall Multiway Remote...

Page 5: ...Three or More Points of Dimming or Switching Control 4 Way NOTE Please refer to the following diagram when making connections to the device 5 HZ AUX Quick Start Horizon In Wall Multiway Remote...

Page 6: ...UX does not provide an LED backlight or feedback Button Functions The HZ AUX recalls the functions defined on the connected load controller The HZ AUX does not directly control a load The figures belo...

Page 7: ...h an HZ KPEX or an HZ AUX Replace the 3 way switch connected to the load with an HZ DIMEX HZ DIMUEX or HZ SWEX Master device works but local button on the HZ AUX does not work Wiring issue Check conne...

Page 8: ...oduct warranty can be found at www crestron com warranty The specific patents that cover Crestron products are listed at www crestron com legal patents Certain Crestron products contain open source so...