Crestron DTT-15V2 Operation Manual Download Page 23

DualTouch™ Technology Touchpanel  

Crestron 

DTT-15V2

 

 

 

 Return and Warranty Policies 

Merchandise Returns / Repair Service 

1.  No merchandise may be returned for credit, exchange, or service without prior authorization 

from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory 
and request an RMA (Return Merchandise Authorization) number. Enclose aa note specifying 
the nature of the problem, name and phone number of contact person, RMA number, and 
return address. 

2.  Products may be returned for credit, exchange, or service with a CRESTRON Return 

Merchandise Authorization (RMA) number. Authorized returns must be shipped freight 
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. 07647, or its authorized subsidiaries, 
with RMA number clearly marked on the outside of all cartons. Shipments arriving freight 
collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right 
in its sole and absolute discretion to charge a 15% restocking fee, plus shipping costs, on any 
products returned with an RMA. 

3.  Return freight charges following repair of items under warranty shall be paid by CRESTRON, 

shipping by standard ground carrier. In the event repairs are found to be non-warranty, return 
freight costs shall be paid by the purchaser. 

CRESTRON Limited Warranty 

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in 
materials and workmanship under normal use for a period of three (3) years from the date of purchase 
from CRESTRON, with the following exceptions: disk drives and any other moving or rotating 
mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year; 
touchscreen display and overlay components are covered for 90 days; batteries and incandescent 
lamps are not covered.  
This warranty extends to products purchased directly from CRESTRON or an authorized 
CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the 
dealer's warranty, if any. 
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any 
application other than that for which it was intended, or if it has been subjected to misuse, accidental 
damage, modification, or improper installation procedures. Furthermore, this warranty does not cover 
any product that has had the serial number altered, defaced, or removed.  
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall 
CRESTRON be liable for incidental or consequential damages of any kind (property or economic 
damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any 
claim made by a third party or made by the purchaser for a third party.  
CRESTRON shall, at its option, repair or replace any product found defective, without charge for 
parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered 
only by the unexpired portion of the warranty.  
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or 
implied, nor authorizes any other party to offer any warranty, including any implied warranties of 
merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by 
law are limited to the terms of this limited warranty. This warranty statement supercedes all previous 
warranties. 

Trademark Information

 

All brand names, product names, and trademarks are the sole property of their respective owners. Windows is a registered 
trademark of Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft Corporation. 

 

Operations Guide – DOC. 6342                  

         

DualTouch™ Technology Touchpanel: DTT-15V2 

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Summary of Contents for DTT-15V2

Page 1: ...Crestron DTT 15V2 DualTouch Technology Touchpanel Operations Guide...

Page 2: ...by the Technical Documentation department at Crestron Electronics Inc 15 Volvo Drive Rockleigh NJ 07647 1 888 CRESTRON All brand names product names and trademarks are the property of their respectiv...

Page 3: ...ption 4 Industry Compliance 9 Setup 9 Hardware Hookup 9 Display Settings 11 The Kensington Security Slot 15 Using the Pen 15 Cleaning 16 Alternative Mounting 16 Problem Solving 17 Troubleshooting 17 F...

Page 4: ......

Page 5: ...automatic and instantaneous disabling the analog membrane whenever the pen is sensed allowing users to rest the palm of their hand naturally on the screen while drawing The DTT 15V2 includes a tablet...

Page 6: ...15V2 DualTouch Technology Touchpanel DTT 15V2 DualTouch Technology Touchpanel and UPX 2 Universal Presentation Processor Typical Application y DualTouch Technology Touchpanel DTT 15V2 Operations Guid...

Page 7: ...eight 0 2 in 5 mm Report Rate 93 points second Reading Technology Electro Magnetic Resonance Display Display Type Amorphous Silicon Thin Film Transistor a Si TFT Active Matrix Color LCD Screen Size 15...

Page 8: ...tandards Because production techniques cannot guarantee an absolutely perfect TFT display some panels may exhibit a small number of pixels that display an incorrect color This does not qualify the dev...

Page 9: ...alTouch Technology Touchpanel Crestron DTT 15V2 DTT 15V2 Physical View Front DTT 15V2 Physical View Side Maximum and Minimum Height Operations Guide DOC 6342 DualTouch Technology Touchpanel DTT 15V2 y...

Page 10: ...Shown The DTT 15V2 is shipped with the following accessories One Pen with five tip replacements One USB Cable Approximately 6 feet long One VGA to VGA Cable Approximately 6 feet long One Power Supply...

Page 11: ...e DTT 15V2 USB 2 0 One Universal Serial Bus USB type B female connector is provided for data transfer and may be connected to any of the four USB ports on the UPX 2 USB Type B Connector Pinout PIN DES...

Page 12: ...d for video input RGB IN Connector Pinout PIN DESCRIPTION 1 Red video input 2 Green video input 3 Blue video input 4 GND 5 GND 6 GND 7 GND 8 GND 9 Not Connected 10 GND 11 Not Connected 12 DDC Clock 13...

Page 13: ...s blue when the DTT 15V2 senses the annotation pen touchdown Power Switch Power LED Status LED Industry Compliance As of the date of manufacture the DTT 15V2 has been tested and found to comply with s...

Page 14: ...nger extensions Crestron has tested and approved IOGEAR USB Extender model GUCE50 which allows up to 150 feet over CAT5 NOTE Using high quality cable the VGA cable may be extended up to a maximum of a...

Page 15: ...The Menu button provides access to the following 11 adjustment menus Use the Selection buttons to select a menu or advance forward or backward through the 11 menus Press the Enter button to open and...

Page 16: ...the buttons to manually reduce horizontal distortion lines The Reset option is used for automatic adjustment Press Enter to save Default is 132 4 Pitch Use the buttons to manually reduce vertical dist...

Page 17: ...r to save Default is 50 6 Vertical Center Use the buttons to manually move the image down or up The Reset option is used for automatic adjustment Press Enter to save Default is 50 7 Menu Position Use...

Page 18: ...ht Use the buttons to decrease or increase the backlight brightness Press Enter to save Default is 80 10 Color Provides a color temperature selection of 9300K 6500K 5000K DIRECT no adjustment to the i...

Page 19: ...soon as it enters proximity about 0 2 inches 5 mm above the surface This allows you to position the screen cursor before touching the pen tip to the surface When the pen tip contacts the surface of th...

Page 20: ...unting interface standards for the complete range of flat displays with viewing areas ranging in size from 102 mm 4 to 2286 mm 90 diagonal FDMI supports a broad range of mounting options including des...

Page 21: ...moir pattern The pitch and or phase is misadjusted Adjust pitch and or phase Refer to page 12 The system may be in power management mode Touch the pen tip to the screen move the mouse connected to the...

Page 22: ...estron website to ask questions about Crestron products First time users will need to establish a user account to fully benefit from all available features Future Updates As Crestron improves function...

Page 23: ...cent lamps are not covered This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer Purchasers should inquire of the dealer regarding the nature and extent o...

Page 24: ...Crestron Electronics Inc Operations Guide DOC 6342 15 Volvo Drive Rockleigh NJ 07647 02 05 Tel 888 CRESTRON Fax 201 767 7576 Specifications subject to www crestron com change without notice...

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