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                                                                                                  CRESTRON                                                                                                  

Operations Guide - DOC. 8114

CNTS-N  

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  7

Problem Solving

Troubleshooting

The table below provides corrective action for possible trouble situations. If further
assistance is required, please contact a CRESTRON technical support representative.

CNTS-N Troubleshooting

TROUBLE

POSSIBLE 

CAUSE(S)

CORRECTIVE ACTION

Touchpanel 
displays 
incorrect 
temperature 
format.  

Design attributes 
assigned with VTW are 
incorrect.

Use VTW to open project and verify that 
Design attributes (DECIMAL POSITION and 
DIGITS) are properly assigned.

Touchpanel 
readings are 
incorrect.

Values entered into 
MXB symbols are 
incorrect.

Use CRESNET II Workshop and verify that 
SPAN and OFFSET values are correctly 
entered. 

Touchpanel 
does not 
display any 
temperature 
readings.  

CNTS-N is not wired 
properly.

Verify CNTS-N wiring (RED-24, WHT-Y, GRN-
Z, and BLK-G).

Further Inquiries

If after reviewing this Operations Guide for the CNTS-N, you can not locate specific
information, please take advantage of CRESTRON's award winning technical support
team in your area. Dial one of the following numbers.

 

In the US, call (888) CRESTRON [(888) 273-7876] - the call is toll free or
(201) 894-0660.

 

In Europe, call +32.15.730.974.

 

In Asia, call +852.2341.2016.

Syntax

The following syntax codes for the CNTS-N are provided for compatibility purposes
only.

NET.ID <E0 to EF>: CTP-3000

AI1 = <Signal Name>

\analog signal to bargraph

Summary of Contents for CNTS-N

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Page 3: ...ations Guide DOC 8114 Contents i Contents CNTS N 1 Description 1 Leading Specifications 2 Setup 2 Identity Code 2 Preparation for Use 3 Programming 3 Problem Solving 7 Troubleshooting 7 Further Inquiries 7 Syntax 7 ...

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Page 5: ... II network The sensor measures ambient room temperature and depending on programming delivers a reading to a touchpanel for display in one of four formats The CNTS N is designed for wall mounting using a standard single gang electrical box The exposed faceplate and bezel has no discernible features to draw attention to it Therefore it can be discreetly located in a room CNTS N Physical Views ...

Page 6: ...h 1 125 in 2 858 cm Weight 0 540 lb 0 245 kg Setup Identity Code Each device on the CRESNET II network requires the setting of an identity code NET ID Typically these codes are recognized by a two digit hexadecimal number from 03 to FE However the CNTS N is limited to 16 possible hexadecimal numbers E0 to EF The NET ID of each unit must match an ID CODE specified in the NET ID statement of the CRE...

Page 7: ...NTS N Simply disconnect the 3 pin connector 1 Pass the four network wires of the CNTS N through the bezel opening and set the unit into the bezel 2 Use four connector nuts and connect the four network wires of the CNTS N to the network wire in the single gang electrical box Refer to the silk screening on the back of the CNTS N for a definition of wire color RED 24 WHT Y GRN Z and BLK G 3 Use two s...

Page 8: ...W S DIV OFFSET 0 SPAN 256 MXB CELSIUS 10 CELSIUS NET ID FE AN4 AN3 FAHRENHEIT 10 FAHRENHEIT AN2 CTP 3000 AN1 Workshop The CRESNET II Workshop is designed to simplify the various operations needed to program and run a CRESNET II control system Define the CNTS N as a CTP 3000 with NET ID equal to EF If the NET ID has been altered as described in Identity Code on page 2 use this new NET ID in the Wor...

Page 9: ...e SIMPL I Menu in the CRESNET II Workshop These screens are shown to clarify the means of assigning signal names to the SIMPL program in the block diagram CNTS N Workshop Screens 1 of 3 CNTS N Workshop Screens 2 of 3 CNTS N Workshop Screens 3 of 3 ...

Page 10: ... part and Celsius with fractional part To obtain these values from the RAW signal four different MXB symbols are used refer back to the SIMPL I block diagram Each MXB output is routed to an analog output of a touchpanel definition CTP 3000 in the example VisionTools for Windows VTW is used to properly display the outputs via the Digital Gauge object VisionTools for Windows NOTE When displaying res...

Page 11: ...MXB symbols are incorrect Use CRESNET II Workshop and verify that SPAN and OFFSET values are correctly entered Touchpanel does not display any temperature readings CNTS N is not wired properly Verify CNTS N wiring RED 24 WHT Y GRN Z and BLK G Further Inquiries If after reviewing this Operations Guide for the CNTS N you can not locate specific information please take advantage of CRESTRON s award w...

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