Crestron
Adagio™ ATC-AMFM2
Dual AM/FM Tuner Card
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
ATC-AMFM2 Troubleshooting
TROUBLE
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
Tuner muted.
Mismatched slot.
Place card in proper slot.
Antenna not connected
or not connected
properly.
Connect antenna according
to instructions.
Mute
turned on.
Press the
Mute
button.
Station detuned or weak.
Tune station; adjust antenna.
Cannot access
tuner card.
Dusty contacts.
Clean contacts with swab or
clean rag. Apply Ethylic
Alcohol as needed.
Tuner produces
noise.
Improperly connected
antenna.
Connect antenna according
to instructions.
Scan does not
operate.
Station signal strength
too weak.
Check antenna placement for
good signal strength.
Reference Documents
The latest version of all documents mentioned within the guide can be obtained from
the Crestron website (
http://www.crestron.com/manuals
). This link will provide a list
of product manuals arranged in alphabetical order by model number.
List of Related Reference Documents
DOCUMENT TITLE
AES Entertainment System
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876].
For assistance in your local time zone, refer to the Crestron website
(
) for a listing of Crestron worldwide offices.
You can also log onto the online help section of the Crestron website to ask
questions about Crestron products. First-time users will need to establish a user
account
to fully benefit from all available features.
Operations & Installation Guide – DOC. 6461
Dual AM/FM Tuner Card: ATC-AMFM2
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