Section 5 : Tips, Tricks and FAQ
Perform the following trouble-shooting steps before sending it for servicing.
To download the user guide or find out more information about our product,
please refer to support.creative.com
5.1
Speaker FAQ
What are the indicators that indicate my ZiiSound D5x is Powered ON.
For the master speaker, the Volume LED indicator are lit when the ZiiSound D5x is powered ON.
This is the best indication your speaker is Powered ON.
For the other linked speakers, press and hold the Power ON/Standby button for 4 seconds to
initiate speaker identification mode. This will indicate what channel mode the speaker is in.
Is there any power saving features from the ZiiSound D5x?
Yes, the RIGHT Master speaker will enter standby automatically after more than 10 minutes of zero
activity from both, the
Bluetooth* and AUX-IN** sources. It will also instruct other speakers and
subwoofer linked to the RIGHT master speaker to enter standby to save power.
* Power saving mode only applicable when no
Bluetooth connection is detected for 10 minutes.
** Power saving mode only applicable when there is no audio on the AUX-IN input.
5.2
Bluetooth FAQ
There’s no
Bluetooth link between my device and the ZiiSound D5x. What should I do?
- Delete the ZiiSound D5x name entry from your
Bluetooth device paired memory list and perform
the steps in Section 1.5 (Enjoy audio from other
Bluetooth devices) to re-pair your device with
ZiiSound D5x
- Position them within 1 meter or closer to each other if you experience pairing difficulties
- Ensure that both your
Bluetooth device and ZiiSound D5x are not connected to any other devices
Bluetooth link is established and paired between the devices but there’s no music. What should I do?
With some built-in
Bluetooth Stereo enabled computers, 3rd party USB Bluetooth dongles or other
devices, you may be required to manually specify/ setup the audio output as ZiiSound D5x, e.g.,
(under sound and audio devices section on your computer’s operating system) Please consult your
manufacturer’s documentation for further information
5.3
LinK Tips and Tricks
How to identify which speaker is the LEFT, CENTER, RIGHT speaker.
• Press and hold the Power ON/Standby button located at the rear of the speaker for 4 seconds.
The Link LED indicator will blink its respective LED Channel it was configured for.
My LEFT and CENTER Channel D5x does not respond to my actions on either buttons or
Bluetooth
connections when they are in LINK mode
.
• This is normal. The D5x in slave mode does not respond to any button (except the Power
ON/Standby to indicate the identity of the speaker via LED indication) as they are receiving
cues from the RIGHT Master speaker. This includes
Bluetooth connection, AUX-IN input and
the Volume Touchpad.
Can I add more speakers or remove speakers from a 2.1 Setup?
Yes you can. However you would need to Factory Reset all the speakers and Subwoofer and reconfigure
them again. Please refer to section
4.3. Reset to factory setting
and
section 2.1 or 2.2
. to reconfigure
your system again. For operations on the ZiiSound DSx wireless subwoofer, please refer to its user
manual for more information.
I cannot re-connect my speakers together. All that is shown is all the LEDs blinking in unison and
going off after 1 minute. What should I do?
This is an error indicator to indicate that one of the links are not present in the defined previous setup.
There are 2 ways to troubleshoot.
a) Power ON all your speakers and press the LINK TouchPad / Button again to attempt to link
the speakers together. Ensure that the Subwoofer have their mains Powered ON.
b) Return to Factory default settings for all the speakers and wireless Subwoofer involved and
re-link them again.
(Slave/Master*)
Center Speaker
(Master)
Right Speaker
(Slave)
Left Speaker
Not Configured
Link LED Status
Indicator
A
B
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