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Technical Support C-5

Limited Warranty

Creative Labs (Ireland) Limited (“Creative”) warrants to you, the original buyer and holder of 
this warranty, as it stands in the accompanying warranty card, that the hardware product will be 
free of defects in materials and workmanship for a period of two (2) years after the date of 
purchase, or such other period as may be expressly specified by Creative or required by 
applicable law (“Warranty Period”).

Creative's entire liability and your remedy will be, at Creative’s sole discretion, the repair or 
replacement (with the same or similar model) of any hardware or accompanying item(s) not 
meeting the “Limited Warranty” explained above that is returned to Creative's authorised 
distributor or dealer during the Warranty Period with a copy of your receipt.

What this warranty does 

not cover

To the maximum extent permitted by applicable law, Creative disclaims all other warranties and 
conditions, expressed or implied, including the conditions of quality, merchantability or fitness 
for a particular purpose with respect to the use of this product. Creative also disclaims any 
obligation to support products for all operating environments - for example, by ensuring 
interoperability with future versions of software or hardware. In no event shall Creative or its 
licensors be liable for any indirect, incidental, special or consequential loss or for any lost 
profits, savings or data arising from or relating to the use of this product, even if Creative or its 
licensors have been advised of the possibility of such loss. 

Specifically, this warranty does not cover failures of the product which result from accident, 
abuse, misuse, alterations (by persons other than Creative or its authorized repair agents), 
moisture, corrosive environments, shipping, high voltage surges, or abnormal working 
conditions. This warranty does not cover normal wear and tear. You are specifically advised to 
take a backup copy of any software provided with the Creative product for security purposes.

This warranty gives you specific 
legal rights. You may have other 
rights which vary from country to 
country. Certain limitations in this 
warranty are not permitted by the 
jurisdiction of some countries, so 
some limitations here may not 
apply to you. 

Summary of Contents for DI5732

Page 1: ...a license agreement and may be used or copied only in accordance with the terms of the license agreement It is against the law to copy the software on any other medium except as specifically allowed i...

Page 2: ...ossibility that the Software will be used on more than one computer at a time 3 Stand Alone Basis You may use the Software only on a stand alone basis such that the Software and the functions it provi...

Page 3: ...ou will use CDDB Data the CDDB Client and CDDB Servers for your own personal non commercial use only You agree not to assign copy transfer or transmit the CDDB Client or any CDDB Data to any third par...

Page 4: ...the Software Should the Software prove defective you and not Creative or its distributors or dealers assume the entire cost of all necessary servicing repair or correction This warranty gives you spe...

Page 5: ...reative as advocating or authorising the infringement of local and or international laws applicable to your jurisdiction SPECIAL PROVISIONS APPLICABLE TO THE EUROPEAN UNION IF YOU ACQUIRED THE SOFTWAR...

Page 6: ...eiver is connected Consult the dealer or an experienced radio TV technician CAUTION To comply with the limits for the Class B digital device pursuant to Part 15 of the FCC Rules this device must be in...

Page 7: ...mputer 2 2 Step 2 Insert the modem card 2 3 Step 3 Connect to power supply 2 3 Step 4 Connect to telephone line and telephone set 2 4 Notes on connecting the telephone line and telephone set 2 5 3 Ins...

Page 8: ...3 PCM Upstream 5 3 Modem on Hold 5 3 Using Modem on Hold 5 4 A Technical Specifications B Troubleshooting Problems Installing Software B 2 Resolving Hardware Conflicts B 3 Resolving Conflicts in Wind...

Page 9: ...If You Have a Problem C 3 Returning a product for repair C 4 Operating Hours C 4 Limited Warranty C 5 Creative European Contact Centre...

Page 10: ...Introduction...

Page 11: ...and PDF User Manual Recording Model and Serial Numbers Your modem card has a model number and a serial number After removing the modem card from its packaging write down its model and serial numbers...

Page 12: ...t this document Note This highlights additional or important information about a feature Caution This highlights proper usage of your product Use this information to avoid risky situations Warning Thi...

Page 13: ...1 About Your Modem...

Page 14: ...in Figure 1 1 Place the modem card in front of you as you go through this chapter This will help you identify the various components found on your modem card Figure 1 1 The jacks on your modem card Te...

Page 15: ...2 Installing Hardware...

Page 16: ...cord from the wall outlet 3 Remove your computer casing 4 Remove the metal bracket from an unused PCI slot as shown in Figure 2 1 Put the screw aside for use later Turn off the main power supply and...

Page 17: ...o the wall outlet and then turn on the computer To install drivers and applications refer to Installing and Testing the Modem Drivers on page 3 2 Do not force the modem card into the slot Make sure th...

Page 18: ...the wall outlet 2 Connect the telephone cable from a telephone set to the Phone jack of the modem 3 Connect one end of the telephone cable provided to the wall outlet and the other end to the Telephon...

Page 19: ...n it be used on toll or coin operated lines Contact your local telephone company for help if you are not sure about the suitability of your telephone line This modem is intended for use on an analog t...

Page 20: ...3 Installing and Testing the Modem Drivers...

Page 21: ...M drive s auto insert notification feature For more details see Problems Installing Software on page B 2 i Windows 98SE users may be prompted to locate the ACRCST9 CAT file Click the Browse button and...

Page 22: ...appears 3 Click the Diagnostics tab 4 Click the COM port that has been assigned to your modem 5 Click the More Info button to display the response status of your modem If your modem is not responding...

Page 23: ...a conflict between the modem and another peripheral device To resolve the conflict you must change the settings on your modem see Resolving Conflicts in Windows 2000 XP on page B 4 In Windows Me 1 Cli...

Page 24: ...The Creative Modem Blaster V 92 DI5732 Properties dialog box similar to Figure 3 4 appears 5 Click the Diagnostics tab and then click the Query Modem button to display the response status of your mod...

Page 25: ...4 Uninstalling the Modem...

Page 26: ...nstructions tell you how to uninstall the modem In Windows 98SE 1 Click Start Settings Control Panel 2 Double click the Add Remove Programs icon The Add Remove Programs Properties dialog box similar t...

Page 27: ...then click the Change Remove button 5 Click the Close button 6 Turn off your computer and remove the modem card In Windows Me 1 Click Start Settings Control Panel 2 Double click the Add Remove Program...

Page 28: ...k the Add or Remove Programs icon The Add or Remove Programs dialog box similar to Figure 4 4 appears 3 Click the Change or Remove Programs button 4 Click Creative Modem Blaster V 92 DI5732 and then c...

Page 29: ...5 Modem Features...

Page 30: ...modem to serve as a fax on demand system by using the software provided Internet Access Your modem allows you to access computer bulletin boards and to browse the Internet at speeds of up to 56 Kbps...

Page 31: ...eed from 33 6 Kbps to a maximum of 48 Kbps Modem on Hold This feature allows you to answer an incoming call even when you are surfing the Internet Check with your local Internet Service Provider to as...

Page 32: ...g you call click the Disconnect Call button 3 A dialog box similar to Figure 5 3 appears The modem will reconnect to the Internet During the software installation when selecting the drivers and applic...

Page 33: ...A Technical Specifications...

Page 34: ...ces Table A 1 Plug and Play Resource Information DEPENDENT FUNCTIONS RESOURCE INFORMATION Choice 1 COM 3 I O Port 3E8 to 3EF IRQ 3 4 5 7 9 10 or 11 Choice 2 COM 4 I O Port 2E8 to 2EF IRQ 3 4 5 7 9 10...

Page 35: ...re implemented in the hardware Therefore no special drivers or libraries are needed to take advantage of higher speeds and data reliability Automatic dial and answer capabilities Fax Features Supports...

Page 36: ...B Troubleshooting...

Page 37: ...tion program through the My Computer shortcut menu 1 Double click the My Computer icon on your Windows desktop 2 In the My Computer window right click the CD ROM drive icon 3 On the shortcut menu clic...

Page 38: ...ct your modem and click the Properties button The Properties dialog box of the modem appears 6 Click the Resources tab 7 Click the Use Automatic Settings check box to select it If this check box is al...

Page 39: ...to the Properties dialog box of the conflicting peripheral device and select the same check box there 10 Restart your system to allow Windows 2000 XP to reassign resources to your modem and or the co...

Page 40: ...r communications software to detect that the remote user has hung up is not long enough The modem or communications software cannot detect a different dial or busy tone For example if you are connecti...

Page 41: ...upport and our self service knowledgebase The European support area on our website at www europe creative com contains the following options Knowledgebase Creative s Self service knowledgebase empower...

Page 42: ...d solution document to escalate your query via eMail If you do not have access to our website then you can mail us directly at support europe creative com Telephone You have the option to contact our...

Page 43: ...OS manufacturer version and chipset manufacturer Type and version of your operating system e g Windows 95 98 or Windows NT Windows 2000 or Windows Me If after using the Creative support services you b...

Page 44: ...kaging in which you return the hardware item After receiving the hardware Creative will process the return Creative may replace or repair the product with new or re conditioned parts and the faulty pa...

Page 45: ...cular purpose with respect to the use of this product Creative also disclaims any obligation to support products for all operating environments for example by ensuring interoperability with future ver...

Page 46: ...353 1 4380060 Belgium Tel 353 1 4333291 Denmark Tel 353 1 4333230 Finland Tel 353 1 4333270 Norway Tel 353 1 4333240 Sweden Tel 353 1 4380030 Holland Tel 353 1 4333272 Switzerland Tel 353 1 4380070 Po...

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