Crane EE-8619B, Instruction Manual

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8
TROUBLE SHOOTING
DO NOT attempt to repair the motor or heating element yourself. If the
vaporizer continues to not operate please contact Crane Customer Care: 888-
599-0992 or
customer-service@crane-usa.com .
Problem Solution
If vaporizer does not
operate or steams too
slowly:
Ensure unit is properly plugged into a power outlet.
You may need to add salt. Unplug the vaporizer from
electrical outlet and allow to cool. Remove steam unit
allowing hot water to first empty out. Add 1-2 pinches
of salt and mix thoroughly. Replace the steam unit and
plug in vaporizer. It should steam within 5 minutes.
Add salt only by the PINCH, since too much salt can
cause excessive boiling or blowing of fuses.
If vaporizer has been operating normally and is now
failing to steam, it needs to be cleaning. See “Weekly
Maintenance.”
If vaporizer operates too
fast, fuse blows – too much
salt may have been added
to the water:
Disconnect vaporizer from electrical outlet and allow to
cool. Pour out water and rinse container. Rinse steam
unit as described in “Weekly Maintenance.” Refill with
fresh water but
DO NOT ADD SALT .
If vaporizer now does not operate or steams too
slowly, see directions above.
If vaporizer operates too
fast, fuse blows – you may
live in an area where
minerals in the water
caused the vaporizer to
steam too rapidly:
Disconnect vaporizer from electrical outlet and allow to
cool. Pour out water and rinse container. Rinse steam
unit as described in “Weekly Maintenance.” Refill with
fresh water but
DO NOT ADD SALT .
If unit still steams too rapidly, use ½ distilled water
and ½ tap water.
In “hard water” areas it is advisable to clean the unit
every few days in accordance with the “Weekly
Maintenance.”
If vaporizer is making
crackling/buzzing/humming
sounds or water tank is
unusually hot:
You may have added too much salt.
You may live in a “hard water” area.
The water level may be low. Disconnect vaporizer from
electrical outlet, allow to cool, remove steam unit
allowing hot water to run out. Fill container with tap
water to water fill line.
You may need to clean your vaporizer. Refer to the
“Weekly Maintenance.”