CRANE CUSTOMER CARE
CALL US:
EMAIL US:
EMAIL US:
WEBSITE:
0933-8147333 / 0917-1788802 (Mon-Fri 8:30
–
6:51pm)
www.crane-philippines.com
TROUBLESHOOTING
DO NOT attempt to repair the air purifier yourself.
If the air purifier continues to not operate, please contact Crane Customer Care.
Problem
Solution
▪
Make sure the filter is inserted and back cover is
attached securely to the back of the unit.
▪
Make sure the air purifier fan speed is on Low,
Medium or High. In the AUTO fan function, the fan
If the air purifier does
will only run when the air quality is poor.
not operate:
▪
Make sure the power cord is plugged into a working
power outlet.
▪
If the above solutions do not work, please contact
Crane Customer Care.
▪
Make sure that the intake and outlet grills are not
blocked and are free of debris.
If the air flow is reduced
▪
Make sure the filter has been cleaned, it may need to
be replaced.
▪
If the above solutions do not work, please contact
Crane Customer Care
NOTE: Spare Parts can be purchased online at
www.crane-philippines.com
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