10
TROUBLE SHOOTING
DO NOT attempt to repair the motor or nebulizer yourself.
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Humidifier Light is staying red and not
turning green
Humidifier is working then stops:
Ensure that water level sensor is
assembled properly.
Clean water float
Call service center and request
replacement water float
If humidifier does not work at all:
Ensure it is properly plugged into a
power outlet.
Check that the switch is in the ON
position.
If Power On indicator light does not
come on, bring to authorized service
station.
If there is a strange odor:
Clean the tank as stated on Page 8.
The power light is green but there is no
mist being emitted:
Check that there is water in the tank.
Check for possible lime deposits on the
water level sensor or the nebulizer (see
page 8 and 9).
Make sure that nothing blocks the
vapor output channel.
Check that the air vent on bottom of
humidifier is not blocked.
Empty the humidifier and rinse the
water basin with cool tap water and
allow to dry for 15 to 30 min.
White dust appears and settles outside the
humidifier:
Area tap water may have too many
minerals, change to filtered or distilled
water.
SERVICE CENTER
If you have any question in regards to the operation of this appliance or are in need of a
spare part please contact our service center at:
Chemotec
Tel: 514-729-6321 or 1-800-729-6321
(Business hours Mon-Fri 9:00am - 4:30pm)
ENVIRONMENTAL PROTECTION
If the appliance should no longer work at all, please make sure that it is disposed in an
environmentally friendly way, by handing it into a public collection point. Please do not
put it with your household waste.
If the humidifier continues to not operate please call our service center (see toll
free number below).
Crane CANADA Inc.
[email protected]
1-855-20-CRANE
Business hours Mon-Fri 9:00-16:00 eastern time
