TROUBLE SHOOTING
CAUTION!
Always disconnect the pump from the
electrical power source before handling. If the system
fails to operate properly, carefully read instructions and
perform maintenance recommendations.
If operating problems persist, the following chart may
be of assistance in identifying and correcting them:
MATCH “CAUSE” NUMBER WITH
CORRELATING “CORRECTION” NUMBER
.
NOTE:
Not all problems and corrections will apply to
each pump model.
PROBLEM
CAUSE
CORRECTION
Pump will not
run
1. Poor electrical
connection, blown fuse,
tripped breaker or other
interruption of power,
improper power supply.
2. Switch will not activate
pump or is defective.
3. Insufficient liquid level.
1. Check
all electrical
connections for
security. Check
for blown fuses,
tripped circuit
breakers or tripped
GFCI outlets.
2. Reposition
pump or clean
pump/basin
as required to
provide adequate
clearance for float.
3. Make sure liquid
level is at least
equal to suggested
turn-on point.
4. Recheck all
sizing calculations
to determine proper
pump size.
5. Check discharge
line for restrictions,
including ice if line
passes through or
into cold areas.
6. Remove and
examine check
valve for proper
installation and
freedom of
operation.
7. Open valve.
8. Check impeller
for freedom of
operation, security
and condition.
Clean impeller
and inlet of any
obstruction.
9. Repair fixtures
as required to
eliminate leakage.
10. Check pump
temperature limits
& fluid temperature.
11. Replace portion
of discharge
pipe with flexible
connector.
12. Check for leaks
around basin inlet
and outlets.
Pump will not
turn off
2. Switch will not activate
pump or is defective.
4. Excessive inflow or
pump not properly sized
for application.
Pump hums but
does not run
1. Incorrect voltage
8. Impeller jammed or
loose on shaft, worn or
damaged, inlet plugged.
Pump delivers
insufficient
capacity
1. Incorrect voltage.
4. Excessive inflow or
pump not properly sized
for application.
5. Discharge restricted.
6. Check valve stuck
closed or installed
backwards.
7. Shut-off valve closed.
8. Impeller jammed or
loose on shaft, worn or
damaged, inlet plugged.
Pump cycles
too frequently or
runs periodically
when fixtures
are not in use
6. Check valve stuck
closed or installed
backwards.
9. Fixtures are leaking.
12. Ground water entering
basin.
Pump shuts off
and turns on
independent of
switch, (trips
thermal overload
protector).
CAUTION!
Pump may start
unexpectedly.
Disconnect
power supply.
1. Incorrect voltage.
4. Excessive inflow or
pump not properly sized
for application.
8. Impeller jammed,
loose on shaft, worn or
damaged, inlet plugged.
10. Excessive water
temperature.
Pump operates
noisily or
vibrates
excessively
5. Discharge restricted.
8. Impeller broken.
11. Piping attachments to
building structure too rigid
or too loose.
Limited 24 Month Warranty
Crane Pumps & Systems warrants that products of our manufacture
will be free of defects in material and workmanship under normal
use and service for twenty-four (24) months after manufacture date,
when installed and maintained in accordance with our instructions.
This warranty gives you specific legal rights, and there may also be
other rights which vary from state to state. In the event the product
is covered by the Federal Consumer Product Warranties Law (1) the
duration of any implied warranties associated with the product by virtue
of said law is limited to the same duration as stated herein, (2) this
warranty is a LIMITED WARRANTY, and (3) no claims of any nature
whatsoever shall be made against us, until the ultimate consumer, his
successor, or assigns, notifies us in writing of the defect, and delivers
the product and/or defective part(s) freight prepaid to our factory or
nearest authorized service station. Some states do not allow limitations
on how long an implied warranty lasts, so the above limitation may
not apply.
THE SOLE AND EXCLUSIVE REMEDY FOR BREACH OF
ANY AND ALL WARRANTIES WITH RESPECT TO ANY PRODUCT
SHALL BE TO REPLACE OR REPAIR AT OUR ELECTION, F.O.B.
POINT OF MANUFACTURE OR AUTHORIZED REPAIR STATION,
SUCH PRODUCTS AND/OR PARTS AS PROVEN DEFECTIVE.
THERE SHALL BE NO FURTHER LIABILITY, WHETHER BASED
ON WARRANTY, NEGLIGENCE OR OTHERWISE.
Unless expressly
stated otherwise, guarantees in the nature of performance specifications
furnished in addition to the foregoing material and workmanship
warranties on a product manufactured by us, if any, are subject
to laboratory tests corrected for field performance. Any additional
guarantees, in the nature of performance specifications must be in writing
and such writing must be signed by our authorized representative. Due
to inaccuracies in field testing if a conflict arises between the results of
field testing conducted by or for user, and laboratory tests corrected for
field performance, the latter shall control.
RECOMMENDATIONS FOR
SPECIAL APPLICATIONS OR THOSE RESULTING FROM SYSTEMS
ANALYSES AND EVALUATIONS WE CONDUCT WILL BE BASED ON
OUR BEST AVAILABLE EXPERIENCE AND PUBLISHED INDUSTRY
INFORMATION. SUCH RECOMMENDATIONS DO NOT CONSTITUTE
A WARRANTY OF SATISFACTORY PERFORMANCE AND NO SUCH
WARRANTY IS GIVEN.
This warranty shall not apply when damage is caused by (a) improper
installation, (b) improper voltage (c) lightning (d) excessive sand or
other abrasive material (e) scale or corrosion build-up due to excessive
chemical content. Any modification of the original equipment will also
void the warranty. We will not be responsible for loss, damage or labor
cost due to interruption of service caused by defective parts. Neither
will we accept charges incurred by others without our prior written
approval.
This warranty is void if our inspection reveals the product was used in
a manner inconsistent with normal industry practice and/or our specific
recommendations. The purchaser is responsible for communication
of all necessary information regarding the application and use of the
product.
UNDER NO CIRCUMSTANCES WILL WE BE RESPONSIBLE
FOR ANY OTHER DIRECT OR CONSEQUENTIAL DAMAGES,
INCLUDING BUT NOT LIMITED TO TRAVEL EXPENSES, RENTED
EQUIPMENT, OUTSIDE CONTRACTOR FEES, UNAUTHORIZED
REPAIR SHOP EXPENSES, LOST PROFITS, LOST INCOME, LABOR
CHARGES, DELAYS IN PRODUCTION, IDLE PRODUCTION, WHICH
DAMAGES ARE CAUSED BY ANY DEFECTS IN MATERIAL AND/
OR WORKMANSHIP AND/OR DAMAGE OR DELAYS IN SHIPMENT.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ANY OTHER EXPRESS
OR IMPLIED WARRANTY, INCLUDING ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
.
No rights extended under this warranty shall be assigned to any other
person, whether by operation of law or otherwise, without our prior
written approval.
