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11

TROUBLE SHOOTING

CAUTION !

 Always disconnect the pump from the electrical power source before handling.

If the system fails to operate properly, carefully read instructions and perform maintenance recommendations.
If operating problems persist, the following chart may be of assistance in identifying and correcting them:

MATCH “CAUSE” NUMBER WITH CORRELATING “CORRECTION” NUMBER

.

NOTE:

 Not all problems and corrections will apply to each pump model.

PROBLEM

CAUSE

CORRECTION

Pump will not run

1.

 Poor electrical connection, blown fuse, 

tripped breaker or other interruption of power, 
improper power supply.

2.

 Motor or switch inoperative (to isolate 

cause, go to manual operation of pump).

2a.

 Float movement restricted.

2b.

 Switch will not activate pump or is defective.

2c.

 Defective motor

3.

 Insuf

fi

 cient liquid level.

1. Check all electrical connections for 
security. Have electrician measure current 
in motor leads, if current is within ±20% 
of locked rotor Amps, impeller is probably 
locked. If current is 0, overload may be 
tripped. Remove power, allow pump to cool, 
then recheck current.
2a. Reposition pump or clean basin as 
required to provide adequate clearance for 

fl

 oat.

2b. Disconnect level control. Set ohmmeter 
for a low range, such as 100 ohms full scale 
and connect to level control leads. Actuate 
level control manually and check to see that 
ohmmeter shows zero ohms for closed switch 
and full scale for open switch. (Float Switch).
2c. Check winding insulation (Megger Test) 
and winding resistance. If check is outside 
of range, dry and recheck. If still defective, 
replace per service instructions.
3. Make sure liquid level is at least equal to 
suggested turn-on point.
4. Recheck all sizing calculations to 
determine proper pump size.
5. Check discharge line for restrictions, 
including ice if line passes through or into 
cold areas.
6. Remove and examine check valve for 
proper installation and freedom of operation.
7. Open valve.
8. Check impeller for freedom of operation, 
security and condition. Clean impeller and 
inlet of any obstruction.
9. Loosen union slightly to allow trapped air 
to escape.Verify that turn-off level of switch 
is set so that the suction is always 

fl

 ooded. 

Clean vent hole.
10. Check rotation. If power supply is three 
phase, reverse any two of three power supply 
leads to ensure proper impeller rotation..
11. Repair 

fi

 xtures as required to eliminate 

leakage.
12. Check pump temperature limits & 

fl

 uid 

temperature.
13. Replace portion of discharge pipe with 

fl

 exible connector.

14. Turn to automatic position.
15. Check for leaks around basin inlet and 
outlets.

Pump will not turn off

2a. Float movement restricted.
2b. Switch will not activate pump or is defective.
4. Excessive in

fl

 ow or pump not properly sized 

for application.
9. Pump may be airlocked
14. H-O-A switch on panel is in “HAND” position

Pump hums but does not run

1. Incorrect voltage
8. Impeller jammed or loose on shaft, worn or 
damaged, impeller cavity or inlet plugged.

Pump delivers insuf

fi

 cient capacity

1. Incorrect voltage.
4. Excessive in

fl

 ow or pump not properly sized 

for application.
5. Discharge restricted.
6. Check valve stuck closed or installed backwards.
7. Shut-off valve closed.
8. Impeller jammed or loose on shaft, worn or 
damaged, impeller cavity or inlet plugged.
9. Pump may be airlocked.
10. Pump running backwards

Pump cycles too frequently or runs 
periodically when 

fi

 xtures are not in use

6. Check valve stuck closed or installed 
backwards.
11. Fixtures are leaking.
15. Ground water entering basin.

Pump shuts off and turns on indepen-
dent of switch, (trips thermal overload 
protector). 

CAUTION!

  Pump may start 

unexpectedly. Disconnect power supply.

1. Incorrect voltage.
4. Excessive in

fl

 ow or pump not properly sized 

for application.
8. Impeller jammed, loose on shaft, worn or 
damaged, impeller cavity or inlet plugged.
12. Excessive water temperature. 
(internal protection only)

Pump operates noisily or vibrates 
excessively

2c. Worn bearings, motor shaft bent.
8. Debris in impeller cavity or broken impeller
10. Pump running backwards
13. Piping attachments to buiding structure too 
rigid or too loose.

Summary of Contents for Barnes SF411 Series

Page 1: ...tant product improvement program product changes may occur As such Crane Pumps Systems reserves the right to change product without prior written notification 420 Third Street 83 West Drive Bramton Piqua Ohio 45356 Ontario Canada L6T 2J6 Phone 937 778 8947 Phone 905 457 6223 Fax 937 773 7157 Fax 905 457 2650 www cranepumps com Form No 108120 Rev J Series SF411 4HP 1750 RPM 60 Hz Manual Index ...

Page 2: ...otection Wire Size 6 Electrical Data 7 D START UP OPERATION Check Voltage Phase Rotation Start Up Report Insulation Pump Down test 7 E PREVENTATIVE MAINTENANCE 7 F SERVICE AND REPAIR Lubrication Checking Oil Testing Oil 7 Replacing Oil Pressure test Impeller Volute Motor Bearing Cable Service Fig 4 5 6 7 8 8 9 Shaft Seal Service Fig 7 9 10 G REPLACEMENT PARTS 10 TROUBLE SHOOTING 11 CROSS SECTION F...

Page 3: ...ings DO NOT insert fingers in pump with power connected Always wear eye protection when working on pumps Make sure lifting handles are securely fastened each time before lifting DO NOT operate pump without safety devices in place Always replace safety devices that have been removed during service or repair Secure the pump in its operating position so it can not tip over fall or slide DO NOT exceed...

Page 4: ...r sealing and strain relief UPPER BEARING Design Single Row Ball Oil Lubricated Load Radial LOWER BEARING Design Single Row Ball Oil Lubricated Load Radial Thrust MOTOR Design NEMA L Torque Curve Oil Filled Squirrel Cage Induction Insulation Class B SINGLE PHASE Permanent Split Capacitor PSC Includes Thermal Overload Protection in motor OPTIONAL EQUIPMENT Seal Material Additional Cord PUMP SPECIFI...

Page 5: ...l shipping container and before initial start up rotate impeller by hand to assure seal and impeller rotate freely B 4 Service Centers For the location of the nearest Barnes Service Center check your Barnes representative or Crane Pumps Systems Inc Service Department in Piqua Ohio telephone 937 778 8947 or Crane Pumps Systems Canada Inc Bramton Ontario 905 457 6223 SECTION C INSTALLATION C 1 Locat...

Page 6: ...rectly into GFI outlet C 4 Electrical Connections C 4 1 Power Cable The cord assembly mounted to the pump must not be modified in any way except for shortening to a specific application Any splice between the pump and the control panel must be made in accordance with the electric codes It is recommended that a junction box if used be mounted outside the sump or be of at least NEMA 4 EEMAC 4 constr...

Page 7: ...MAINTENANCE As the motor is oil filled no lubrication or other maintenance is required and generally Barnes pumps will give very reliable service and can be expected to operate for years on normal sewage pumping without failure However as with any mechanical piece of equipment a preventive maintenance program is recommended and suggested to include the following checks 1 Inspect motor chamber for ...

Page 8: ... F 2 Impeller and Volute Service F 2 1 Disassembly and Inspection To clean out body 20 or to replace impeller 17 disconnect power remove hex bolts 21 and vertically lift motor and seal assembly from body 20 Clean out body if necessary Clean and examine impeller 17 for pitting or wear and replace if required Inspect gasket 19 and replace if cut or damaged The impeller 17 is threaded onto the shaft ...

Page 9: ...nly on the inner race until it seats against shoulder of shaft see fig 8 IMPORTANT All parts must be clean before reassembly F 3 3 Reassembly Make sure shaft seal 3 is clean and in proper position as per section F 4 2 before reassembling rotor and bearing Slide lower bearing and rotor shaft squarely into the seal plate 2 until bearing seats on the bottom Insert snap ring 6 into seal plate with fla...

Page 10: ...as per section F 3 3 F 4 3 Replacing Exclusion Seal The exclusion seal 16 helps to keep debris away from the shaft seal where it could cause damage The exclusion seal should be replaced whenever the shaft seal is replaced To replace the exclusion seal pull the old seal off the shaft and slide the new seal on with the thin lip toward the motor Be sure not to damage the lip of the seal Finger pressu...

Page 11: ...eller for freedom of operation security and condition Clean impeller and inlet of any obstruction 9 Loosen union slightly to allow trapped air to escape Verify that turn off level of switch is set so that the suction is always flooded Clean vent hole 10 Check rotation If power supply is three phase reverse any two of three power supply leads to ensure proper impeller rotation 11 Repair fixtures as...

Page 12: ...12 FIGURE 10 ...

Page 13: ...13 FIGURE 11 ...

Page 14: ...t Buna N 4 1 017414 Bearing 6 1 017415 Retaining Ring 7 1 035864 Capacitor SF411 370V 35MFD 070965 Capacitor SF511 370V 25MFD 8 1 039858 Capacitor Bracket 9 1 099260 Power Cable Assembly 15ft STD 099260XA 20ft 099260XC 30ft 099260XF 50ft 9a 1 051448 Gland Nut 1 16 Stainless 9b 2 051449 Friction Ring 12 1 016660 Self Tapping Screw 8 32 x 3 8 lg Stainless 13 1 019289 O Ring 14 1 093065 Motor Housing...

Page 15: ...15 Testing is performed with water specific gravity of 1 0 68 F 20 C other fluids may vary performance Notes ...

Page 16: ...R THOSE RESULTING FROM SYSTEMS ANALYSES AND EVALUATIONS WE CONDUCT WILL BE BASED ON OUR BEST AVAILABLE EXPERIENCE AND PUBLISHED INDUSTRY INFORMATION SUCH RECOMMENDATIONS DO NOT CONSTITUTE A WARRANTY OF SATISFACTORY PERFORMANCE AND NO SUCH WARRANTY IS GIVEN This warranty shall not apply when damage is caused by a improper installation b improper voltage c lightning d excessive sand or other abrasiv...

Page 17: ...Does impeller turn freely by hand Yes No Condition of equipment Good Fair Poor Condition of cable jacket Good Fair Poor Resistance of cable jacket Good Fair Poor Resistance of cable and pump motor measured at pump control Red Black Ohms Red White Ohms White Black Ohms Resistance of Ground Circuit between Control Panel and outside of pump Ohms MEG Ohms check of insulation Red to Ground White to Gro...

Page 18: ...tion Pump Off L1 L2 L2 L3 L3 L1 Voltage supply at panel line connection Pump On L1 L2 L2 L3 L3 L1 Amperage Load connection Pump On L1 L2 L3 FINAL CHECK Is pump seated on discharge properly Check for leaks Does check valve s operate properly Flow Does station appear to operate at proper rate Pump down time Noise level High Medium Low Comments Equipment difficulties during start up MANUALS Has opera...

Page 19: ...E CITY STATE ZIP MODEL NO SERIAL NO PART NO BRAND IMPORTANT WARRANTY REGISTRATION Your product is covered by the enclosed Warranty Complete the Warranty Registration Form and return to Crane Pumps Systems Inc Warranty Service Group If you have a claim under the provision of the warranty contact your local Crane Pumps Systems Inc Distributor ...

Page 20: ...CRANE PUMPS SYSTEMS INC WARRANTY SERVICE GROUP 420 THIRD STREET PIQUA OHIO 45356 U S A FOLD HERE AND TAPE DO NOT STAPLE PLACE STAMP HERE ...

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