Coway Juicepresso CJP-02, User Manual

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12
Troubleshooting
Users might improperly operate the product due to their unfamiliarity with how to use the product. Check the following items to resolve
such issues. If issues cannot be resolved using these procedures, please contact the service centre.
Problem Check Possible Solutions
The product is
not working.
• Is the power cord connected?
Check whether the power cord is plugged
into a 220 to 240 V - AC, 50/60 Hz wall outlet.
• Is the Juicepresso assembled
correctly?
Assemble the product as described
in this user’s manual (refer to p. 7~8).
• Has the power gone off?
Assemble the product as described in this
user's manual (refer to p. 7~8).
• Have you operated the Juice -
presso for over 20 minutes?
Turn off the product. Wait for a while and
reactivate the product. If you want to use
the product continuously, pause the
operation for 1 hour.
The juice is too
thick or thin.
• Did you assemble the rubber pad
correctly?
Assemble the rubber pad as described in
this user’s manual (refer to p. 9 ‘Assemble
the rubber pad after cleaning’).
• Did you use fresh ingredients?
Overripe fruits or vegetables may clog in
the motor. If you want to use the overripe
ingredients, use them after soaking in
mineral water for 10 minutes or more.
• Did you put too many
ingredients or anything else
into the machine?
Do not put too many ingredients or
any liquids into the machine.
We recommend you to clean the machine
after 1 kg of juicing.
Disassemble the Drum and wash it.
Problem Check Possible Solutions
The Drum
cover is too
hard to open.
• How did you open the Drum
cover?
Press the REV button and
open the Drum toward “OPEN”.
*
Check directions when opening the drum.
The product
stops while in
operation.
• Did you force food into the juicer? Do not insert too much ingredients.
• Did you put the ingredients with
hard seeds?
Press the REV button for 2 to 3 seconds
and then press the ON button again.
*
After following the step above, if the
Squeezing Screw does not rotate, stop
using the product. Turn off the product,
disassemble and clean it. Then
reassemble and use your Juicepresso
again.
The motor is
running with
loud noise and
shaking.
• Did you check that all parts are
assembled properly and in correct
position?
If the product is assembled properly, it is
normal to make noise in juicing from
overripe fruit and vegetables. Turn the
product off and clean the receptacle.
The receptacle
is vibrating in
use.
• This is normal to make juice. If the product overheats, contact the local service
centre.