ADDITIONAL INFORMATION
23
Troubleshooting
Symptom
Cause
Solutions
Error Message
Sensor malfunction or system
jammed
Check the error message section
(panel display) for correct actions
Robot cannot power
on
The battery may not be installed
probably or robot is not switched
ON
Check if battery is in good
condition and installed probably
Make sure ON-OFF switch on the
bottom of robot is turned ON
Remote control
malfunction
The battery insulation tag is not
taken off, OR
The battery is not installed
probably or running low
Take out insulation tag
Change battery
The robot cannot be
recharged
AC power is not plugged in to
Home base, or
The robot is not correctly docked
at the Home Base, or
The battery is over-heated
Check Home Base AC power
When robot docked on Home
Base, make sure the charge pad
is in proper position
Wait for 60 mins until battery
cooled down
Rolling brush or side
brush do not work
Brushes get stuck by debris or
hair
Clean brushes completely
The Robot does not
start cleaning after it
is fully recharged
The “Auto Start” function is not set
The battery is over-heated
On Home Base, check the
schedule setting and press “Auto”
button
Do not use the battery for at least
60 mins until it is completely
cooled down
The Robot keeps
moving backward or
turning around
Cliff sensors are blocked or
covered by dust
Wipe all sensors with dry, clean
cloth
Specification
Battery
Rechargeable Li-ion 3,350 mAh
Recharging Time
< 3 hours
Power Consumption
24W
Dimensions
13” diameter x 1.3” height (robot),
13” diameter x 1.8” height (purifier module)
Weight
11 lbs
