CounterPath eyeBeam 1.5
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AA Off and AC On
“You answer calls manually and eyeBeam adds each to the conference automatically”
1. Click
AC
on.
2. Manually answer the first call. There is no need to put the call on hold.
3. When the next call comes in, on another line, answer the call. As soon as you answer the call, a conference
will be set up between the three parties.
• The conference is established even if you had another line on hold.
• All lines are included in the conference call, including all those that are on hold.
4. While the conference is in progress and if another call comes in, as soon as you answer the call, it will
automatically be added to the conference. If the conference was on hold, it will be automatically be re-
established with all lines, both those on hold and those that are active.
Conference Server Mode: AA on and AC On
“eyeBeam acts as a fully-automated conference server”
1. Click
AC
on and
AA
on.
2. When the first call comes in, eyeBeam will automatically answer. You can speak to this person.
3. As new calls come in, eyeBeam will automatically answer them and add them to the conference call.
4. If you put the conference on hold and a new call comes in, it will automatically be added.
While the Call Is in Progress
Changing the Mode
While the conference call is in progress, you can change to any of the other modes by enabling the desired
combination of
AA
and
AC
. eyeBeam will start handling the conference in the appropriate way.
Video in Conference Mode
If your version of eyeBeam includes video, click
Start
on the Video drawer to send video to the other parties.
You will see the other parties in the top video panel (each in a separate tile) if they have enabled video at their
end.
Adjusting Volume and Muting
Use the microphone slider (on the left) to adjust the volume of your voice for your listeners
Use the speaker adjustment (on the right) to adjust volume of the sound you are hearing.
Mute
Click
on the dial pad to prevent the other parties from hearing you. The
icon appears on the Call display.
When you mute, you may also want to stop video feed, if any.
Speakerphone
Click
on the dial pad to put the callers on the speaker phone. You must have a sound device such as a sound
card or USB device.
Call Record
Click
REC
at any time during the call. Click again to stop recording. Recordings are saved as AVI files.
If you have not yet set up for recording, do so before recording: Click
near the top of the phone and select
Options
. Display the Application pane. In the Media area, enter the folder where you want the recording file to
be saved.
