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Part 2 - Appendix

19

Error Code Types

Upgrade Error Codes

No.

Type

No.

Type

0

Unknown Error

301

Remote Network Error

1

Incorrect File Version

302

No Remote Upgrade Permission

2

Incorrect OS Version

303

Remote Upgrade File Save Failure

3

Incorrect Software Version

304

Remote Upgrade Cancelled by User

4

Incorrect Kernel Version

400

USB Storage Device Mount Failure

100

Storage Device Mount Failure

401

USB Storage Device File Read Failure

101

File Not Found

402

USB Storage Device File Copy Failure

102

File Decompression Failure

403

USB Device Not Connected

103

LILO Execution Failure

404

USB Storage Device in Use

104

Reboot Failure

405

Unsupported File System

105

Improper File

500

Clip Copy in Progress: Upgrade Not Available

300

Remote Connection Failure

Clip Copy Error Codes

No.

Type

No.

Type

0

Unknown Error

12

Disk Error

1

Device Error

13

Clip Player Execution File Not Found

2

Device Connection Failure

14

Clip Player Execution File Access Failure

3

CD Media Not Found

15

Clip Player Execution File Save Failure

4

Incorrect Media

16

Image Generation Failure

5

File Name Taken

17

Burn Failure

6

Insufficient Space

18

Burn Time Overrun

7

Temporary File Generation Failure

19

Device Connection Failure

8

Disk Access Failure

20

Device in Use

9

Disk Format Failure

21

Unsupported File System

10

Database Changed

22

Data Validation Failure

11

Save Failure

23

No Saved Data within Range

Summary of Contents for CR4020XDI

Page 1: ...Network Video Recorder Installation Manual CR4020XDI ...

Page 2: ...tance from their retailer regarding product installation and use If you need to disassemble the product for functionality expansion or repair purposes you must contact your retailer and seek professional assistance Both retailers and users should be aware that this product has been certified as being electromagnetically compatible for commercial use If you have sold or purchased this product unint...

Page 3: ... spilled or objects have fallen into the equipment C If the equipment has been exposed to rain or water D If the equipment does not operate normally by following the operating instructions adjust only those controls that are covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to resto...

Page 4: ...NCE AT THEIR OWN EXPENSE WARNING CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER S AUTHORITY TO OPERATE THE EQUIPMENT THIS CLASS OF DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE CAUSING EQUIPMENT REGULATIONS WEEE Waste Electrical Electronic Equipment Correct Disposal of This Product Applicable in the European Union...

Page 5: ...nformation contained herein is subject to change without notice Revisions or new editions to this publication may be issued to incorporate such changes The software included in this product contains some Open Sources You may obtain the complete corresponding source code depending on whether or not the source is publicly available under a license policy Go to System Setup About page for more inform...

Page 6: ... 1 Introduction 7 Product Features 7 Accessories 8 Overview 9 Front Panel 9 Rear Panel 12 Rear Panel Connections 12 Remote Control 15 Part 2 Appendix 18 System Log Types 18 Error Code Types 19 Troubleshooting 21 Specifications 22 ...

Page 7: ...erface GUI and multilingual Multiple recording modes Schedule Event Pre Event and Panic Various image analysis function People Counting HeatMap and Queue Management PoE enabled Camera Connection 1 x USB 2 0 1 x USB 3 0 ports for connecting peripherals upgrading software and saving recording data 2 internal SATA2 HDD bays and 1 eSATA port Network camera audio recording and 1 channel audio playback ...

Page 8: ...he product check the contents inside to ensure that all the following accessories are included Network Video Recorder Power Cable DC Adapter 12V 48V Quick Guide SATA2 cables Optical USB Mouse IR Remote Control Assembly Screws for Adding Hard Disk Drives ...

Page 9: ...e control sensor is located on the right side of the arrow buttons Ensure that the sensor remains unobstructed at all times If obstructeDJFAK Dd the sensor might not be able to receive remote control signals Placing a Wi Fi Bluetooth or any other wireless communication device near the NVR may interfere with remote control signal transmission Access various windows and menus using a USB mouse as yo...

Page 10: ... search is in progress Alarm LED Lights up in red when an alarm event occurs 4 Panic Recording Button Pressing the PANIC button displays the icon and commences recording irrespective of the current schedule Press the button again to deactivate Panic Recording mode 5 Alarm Button Pressing the ALARM button while the alarm has been activated resets all NVR outputs including the built in buzzer Pressi...

Page 11: ... is displayed on the screen Press again during playback to pause the video and is displayed on the screen From paused state Button To the previous screen Button To the next screen Button Scans backward through the video at a fast rate Press to cycle through and the speed Button Scans forward through the video at a fast rate Press to cycle through and the speed For more information on the Control A...

Page 12: ...paper clip to access the factory reset button 1 Turn off the NVR 2 Insert a straightened paper clip into the factory reset switch hole and press the switch Turn on the NVR while holding the switch 3 Press and hold until you hear 2 beeps from the NVR s internal buzzer 4 All NVR settings will be returned to their factory values once you remove the paper clip Audio Connection Connect the speaker with...

Page 13: ...ile the NVR is powered on To connect an eSATA device first turn off the NVR and unplug the power cable Connect the eSATA device and then power the eSATA device first and then NVR back on To disconnect an eSATA device first turn off the NVR and unplug the power cable Turn off the eSATA device and then disconnect the eSATA connection cable Network Connection AUDIO IN AUDIO OUT VGA OUT HDMI eSATA NET...

Page 14: ...ng deactivating buzzers lights and other external devices Connect the device to NO and COM connectors Electrical specifications are 2A sync at 125VAC and 1A sync at 30VDC For For more information on alarm out setup refer to the Alarm Out on page 14 Connector Arrangement ALARM IN 1 through 4 Alarm In 1 through 4 GND Ground ALARM OUT COM Relay Common ALARM OUT NO Normally Open Relay Alarm Out connec...

Page 15: ...OUT Button 6 PTZ Control Buttons 7 REGISTER MODE Button 8 THUMBNAIL Button 9 CALENDAR Button 0 KEYLOCK Button SETUP Button FREEZE Button LOG Button Enter Button Arrow Buttons ALARM Button SEQUENCE Button ZOOM Button PTZ Button VIEW Button a SAVE Button b MENU Button c Playback Buttons d BOOKMARK Button e CLIP COPY Button f MUTE Button ...

Page 16: ...era Registration mode 8 THUMBNAIL Button Used in Playback mode to access Thumbnail Search mode Thumbnail Search mode displays thumbnails of video recordings and allows you to search recordings based on date and time parameters Will be supported 9 CALENDAR Button Displays a video recording playback screen that includes a calendar 0 KEYLOCK Button Locks out all remote control keys To unlock press th...

Page 17: ...ivates One Touch mode and displays the clip copy window while in Time lapse Search mode If the Search menu is displayed on the top of the screen One Touch mode is not activated c Playback Buttons Scans backward through the video at a fast rate Press to cycle through and the speed Plays the video in normal speed and displays ron the screen Pressing the qbutton during playback pauses the video and d...

Page 18: ... Begin Disk Bad Clip Copy End Login Clip Copy Cancel Logout Clip Copy Failure Setup Begin Clip Copy User Setup End Clip Copy Begin Remote Setup Change Clip Copy Finished Remote Setup Failure Clip Copy Duration of Video Setup Import Clip Copy Camera Setup Import Failure Callback Failed Setup Export Factory Reset Setup Export Failure Camera Upgrade Begin Setup Export Canceled Camera Upgrade End Sche...

Page 19: ...Storage Device in Use 104 Reboot Failure 405 Unsupported File System 105 Improper File 500 Clip Copy in Progress Upgrade Not Available 300 Remote Connection Failure Clip Copy Error Codes No Type No Type 0 Unknown Error 12 Disk Error 1 Device Error 13 Clip Player Execution File Not Found 2 Device Connection Failure 14 Clip Player Execution File Access Failure 3 CD Media Not Found 15 Clip Player Exe...

Page 20: ...ut 26 Port in Use 7 Network Device Terminated 27 SSL Connection Failure 8 Unable to Connect No Available Port 28 Network Timeout 9 Server Not in Operation Unable to Connect 29 Network Device Host Timeout 11 Network Unavailable 30 RTP via TCP Not Supported by Network Device Host 12 Different Network Zone Unable to Access 31 Socket Error 13 Connection Timeout 100 Unknown CODEC 14 Forced Disconnectio...

Page 21: ...ecordings to free up space Set the NVR to Recycle mode For more information refer to the General on page 22 icon is shown but video is not being recorded If the Pre Event is enabled the and icon appear when recording is not inprogress or the and icons appear when an event occurs and recording is in progress For more information refer to the Schedule on page 22 The NVR keeps on rebooting during a s...

Page 22: ...D 60ips 4K UHD Compression H 264 H 265 Recording Mode Time Lapse Event Pre Event Panic PLAYBACK Performance 4ch Full HD synchronous playback 4ch 4K playback Search Mode Time lapse Event log Thumbnail Motion Text in STORAGE HDD SATA x2 eSATA x1 Up to 8TB capacity for each disk Total Capacity 48TB 8TB x 2 1x4 Data Export Device USB HDD USB Stick NETWORK Video in Connection Fast Ethernet IP Camera x4...

Page 23: ...l Block USB USB 2 0 x 1 USB 3 0 x 1 GENERAL Operating System Embedded Linux Unit Dimensions W x H x D 300mm x 62mm x 231 mm 11 8 x 2 4 x 9 1 Unit Weight 2 2Kg with 1HDD Working Temperature 0 C 40 C 32 F 104 F Operating Humidity 0 90 Power NVR Adaptor Input 100 240V 50 60Hz 1 6A Output 12V 5A PSE Adaptor Input 100 240V 50 60Hz 1 2A Output 48V 1A Power Consumption NVR 12V 1 76A Max 21 12W PSE 48V 0 ...

Page 24: ...COSTARVIDEOSYSTEMS 101Wrangler Suite 201 Coppell Texas 75019 Phone 469 635 6800 Fax 469 635 6822 Toll free 888 694 7827 ...

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