40
PROBLEM POSSIBLE CAUSE
SOLUTION
Burner
flame is
too high
or too low
Cooktop gas supply
is not correct.
Ensure the cooktop is set for the correct
gas type. It is factory set for natural
gas. If connecting to LP gas, the burners
should be converted to LP gas with the
orifice kit supplied and the pressure
regulator converted to the LP gas
setting by a qualified technician.
The gas pressure is
not correct.
Make sure the pressure regulator is
installed correctly and the gas line
pressure is correct. See Installation
Instructions.
Burner
makes
popping
noises
The burner is wet.
Allow the burner to dry before using.
The burner cap or
gas spreader is not
positioned correctly.
Place burner caps so that the alignment
pins are properly aligned with the slots.
Excessive
heat
around
cookware
on
cooktop
The cookware is not
the proper size for
the burner.
Use cookware with a bottom surface
approximately the same size as the
cooking area and burner. Cookware
should not extend more than 1" (2.5 cm)
outside the cooking area. Adjust the
flame so that it does not come up
around the cookware.
Cooking
results
are not
what
expected
Using incorrect
cookware.
See the "Cookware" section.
The control knob is
not set to the
proper heat level.
See the "Adjust Flame Height" section.
