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203-297, Issue 2

STANDARD RECOMMENDED PROCEDURE 203-297 | ISSUE 2 | MAy 2015 | PAGE 1 OF 4

NI-3012 Network Interface 

Device — Customer 

Instructions

Important Instructions

When using your telephone equipment, basic precautions 

should always be followed to reduce the risk of fire, 

electric shock, and personal injury, including the following:
•  Read and understand all instructions before 

proceeding.

•  Follow all warnings and procedures on this instruction 

sheet or on the product.

•  NEVER install telephone wiring during a lightning 

storm.

•  NEVER install telephone jacks in a wet location 

unless the jack is specifically designed for use in wet 

locations.

•  NEVER touch uninsulated telephone wires or 

terminals unless the telephone line has been 

disconnected at the network interface.

•  Use caution when installing or modifying telephone 

lines.

Save These Instructions
1. 

General

The Network Interface Device (NID) (Figure 1) provides a clear interface point for connections to the 

telephone system.

The local telephone company installs the NID on your premises and will maintain service to this point. you, 

the customer, are responsible for installing your telephone equipment and connecting the telephone wires 

to the NID. If you do not wish to install your own equipment, you may contract with the local telephone or 

independent company to install the equipment for you.

2. 

Terminal Access

WARNING: 

DO NOT open inner cover. It is the responsibility of the telephone company to make the 

necessary connections under this cover. There is a potential 

high voltage danger

 inside. 

CAUTION: 

To avoid electrical shock hazard when servicing your telephone wiring, open cover of module 

by sliding the orange latch towards the hinge and lifting up as shown in Figure 2, to disconnect electrical 

connection to wiring.

Unscrew the customer access screw using a slotted screwdriver. Swing open the outer cover all the way to 

the left (Figure 1).

Customer Cover

Customer 

Access 

Screw

Customer 

Lock

Customer 

Grommet

Mounting Ear

Mounting Ear

Customer 

Grommet

Telco

Grommet

KPA-2325

Figure 1 

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