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Limited Warranty
Core Innovations (the “Company”) warrants this new product purchased and
contained in this package (the “Product”) against defects in material or workmanship
for 90 Days (Parts & Labor) and 1 Year (Limited). In order for the Company to honor
this limited warranty, you must present a valid proof of purchase (i.e. a receipt)
of this Product. IMPORTANT NOTE: The customer is encouraged to carefully
inspect the Product upon receipt after purchase – especially prior to any assembly,
disassembly, mounting, installation or utilizing a third-party product of any kind,
such as a decorative or protective cover or case.
This warranty is void if the Company deems, in its discretion, that the Product
may have been damaged when the packaging was opened, through modification,
improper transport, improper storage, improper use, improper assembly or
disassembly, exposure to adverse elements, mounting or other installation, end
user negligence, water damage or tampering of the barcode of the Product. This
warranty does not apply: (a) to cosmetic damage, including but not limited to screen
damage, a cracked display, scratches, dents and broken ports; (b) to damage
caused by accident, abuse, misuse, fire, water vapor exposure, excessive exposure
Warranty Information
For customer support regarding your device, please submit a request by
emailing [email protected]. You will be provided a
ticket number regarding your inquiry, which you can refer to when contacting
us further.
You may also reach a Core Innovations customer service representative
by calling 1-833-909-CORE (1-833-909-2673). We are available Monday
- Friday, 9am - 5pm PST, except major holidays. Core Innovations strongly
urges customers to email their inquiry prior to calling, as this will enable us to
better assist you.
Please make sure to note the model number and a description of your
inquiry.
Thank you for purchasing a Core Innovations product.
