Copystar ECOSYS P6030cdn, Operation Manual

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4-6 Troubleshooting
Error Messages
The following table lists errors and maintenance messages that you can
be dealt with by yourself. If
Call service
appears, turn off the printer,
disconnect the power cord, and contact your service technician.
If
Call service
or
Error.Power off.
is displayed, turn off the printer
then turn it back on to see if the printer has recovered. If the printer has
not recovered, turn off the printer, disconnect the power cord, and contact
your service representative or authorized service center.
Some errors cause the alarm to sound. To stop the alarm, press [Cancel] .
Message Corrective Action
Account error ##
Press GO
This message is displayed when the Job Accounting function is enabled and an
attempt to specify job accounting settings or to register or delete an account fails. To
return the printer to the print-ready status, press
[GO] .
Add paper MPTray
The paper has run out in the paper source displayed. Supply paper according to the
paper source displayed (paper cassettes, MP tray, or optional paper feeders).This
message is displayed alternately with messages indicating the printer status, such as,
Ready
,
Please wait
, and
Processing
.
Call service
F###:
F###
represents a controller error (#=
0
,
1
,
2
, ...). Call for service. The printer does not
operate when this message is displayed.
Call service
####:0123456
####
represents a mechanical error (#=
0
,
1
,
2
, ...). Call for service. The printer does
not operate when this message is displayed. The total number of pages printed is also
indicated, e.g.
0123456
.
Canceling data
Displayed when data is being canceled.
Cassette # not loaded
The corresponding paper cassette is not installed. Install the cassette. The cassette
number can be 1 (topmost) to 4 (bottom).
Change envelope
switch position
Displayed when the paper type does not match the envelope switch setting.
Check
cassette #
This message is displayed when a paper lift error has occurred in the paper source's
cassette. Pull out the cassette for the paper source displayed (either the paper
cassettes or optional paper feeders) and check if the paper is loaded correctly.
The message
Call service
is displayed when this error occurs repeatedly.
Check waste toner box
This message warns following two cases. Install the new waste toner box.
The waste toner box is not installed.
The waste toner box is full.
Close
front cover
The front cover of the printer is open. Close the front cover.
Close
left cover
The left cover of the printer is open. Close the left cover.
Close top cover
The top cover of the printer is open. Close the printer top cover.