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LIMITED WARRANTY STATEMENT

MULTI-

ZONE INVERTER AIR CONDITIONING SYSTEM WITH HEAT PUMP

FOR WARRANTY SERVICE OR REPAIR: 

Contact your installing contractor.  You may find the installer’s name on the equipment or in your Owner’s packet. 

Complete product registration below and send back by e-mail at 

[email protected] 

PRODUCT REGISTRATION: 

Model No.: ______________________________________________________________________________________________   

Serial No.: _______________________________________________________   Date of Installation: ______________________  

Owner Name: ____________________________________________________________________________________________  

Address of Installation:_____________________________________________________________________________________ 

Installing Contractor:  ______________________________________________________________________________________  

Address: ________________________________________________________________________________________ 
Phone No. / E-mail: _______________________________________________________________________________ 

C&H distributor (hereinafter “Company”) warrants this product against failure due to defect in materials or workmanship
under normal use and maintenance as follows. All warranty periods begin on the date of original installation. If the date cannot
be verified, the warranty period begins one hundred twenty (120) days from date of manufacture. Damage resulting from
failure to use, install or maintain the product in a manner consistent with our/manufacturer’s recommendations shall render the
warranty void. Cooper&Hunter, at its option, may request a report from a qualified technician prior to honoring a warranty
claim. If a part fails due to defect during the applicable warranty period Company will provide a new or remanufactured part, at
Company’s option, to replace the failed defective part at no charge for the part. This limited warranty is subject to all
provisions, conditions, limitations and exclusions listed below.

A warranty period of Seven (7) years on compressor to the original registered end-user.

A warranty period of Five (5) years on all parts to the original registered end user.

A warranty period of One (1) year on the remote control provided with the original unit.

Limited warranty applies only to systems that are properly installed by a state certified or licensed HVAC contractor,
under applicable local and state law in accordance with all applicable building codes and permits; C&H installation 
and operation instructions and good trade practices.

Warranty applies only to products remaining in their original installation location.

Defective parts must be returned to the distributor through a registered servicing dealer for credit.

www.cooperandhunter.us

This warranty should be registered on our web-site www.cooperandhunter.us

The warranty is only valid when installed by a Licensed HVAC Technician

Place Of Purchase:  ________________________________________________________________________________________ 
Date of Purchase:  _______________________________________________________________________________ 

All manuals and user guides at all-guides.com

all-guides.com

Summary of Contents for SOPHIA CH-09MSPHWM-230VI

Page 1: ...is used as a part of multi zone air conditioning system also refer to the user s manual of multi zone air conditioner outdoor unit Read this manual carefully before installing or operating your new a...

Page 2: ...service agent or similarly qualified persons to avoid a hazard Do not spray water on the indoor unit This may cause electric shock or malfunction This may cause a fire Children should not play with t...

Page 3: ...ing water on the remote control may ruin it Please contact your dealer when you need to repair your air conditioner do not repair it by yourself This may cause electric shock or damage Do not step on...

Page 4: ...ve wire neutral wire and grounding wire of the power socket any work related to electricity and safety Be sure to cut off the power supply before performing Include an air switch with suitable capacit...

Page 5: ...fety regulations The air conditioner is a first class electrical appliance It must be properly grounded by a professional with a specialized grounding device To avoid electric shock ensure that it is...

Page 6: ...t is out of reach of children and far away from animals or plants If this is impossible please add a fence for safety purposes For the air conditioner model with a plug the plug should be reachable af...

Page 7: ...atures are turned off when unit is defrosting when anti cold air feature is turned on when unit is self cleaning when freeze protection is turned on Display Code Meanings Functional filter on front of...

Page 8: ...tems To further optimize the performance of your unit do the following Keep doors and windows closed Limit energy usage by using the TIMER ON and TIMER OFF functions Do not block air inlets or outlets...

Page 9: ...continue to operate at very low power to dry up condensed water and prevent mildew growth Unit Specifications and Features Wi Fi Control some units Wi Fi control allows you to control your air conditi...

Page 10: ...ease refer to the Remote Control Manual NOTE ON LOUVER ANGLES When using COOL or DRY mode do not set the louver at too vertical an angle for long periods of time This can cause water to condense on th...

Page 11: ...additional 2 F 1 C after another hour When in HEAT mode the unit will decrease the temperature by 2 F 1 C after 1 hour and will decrease an additional 2 F 1 C after another hour It will hold the new t...

Page 12: ...Locate the MANUAL CONTROL button on the right hand side of the unit 3 Press the MANUAL CONTROL button one time to activate FORCED AUTO mode 4 Press the MANUAL CONTROL button again to activate FORCED...

Page 13: ...once every two weeks 1 Lift the front panel of the indoor unit 2 Grip the tab on the end of the filter push it up slightly then pull it a little toward yourself 3 Pull down to extract the filter 4 If...

Page 14: ...sh nF This is a reminder to replace your filter After 15 seconds the unit will revert to its previous display To reset the reminder press the LED button on your remote control 4 times or press the MAN...

Page 15: ...ading The unit cannot be restarted within three minutes of being turned off The unit may change its setting to prevent frost from forming on the unit Once the temperature increases the unit will start...

Page 16: ...oor unit The unit may accumulate dust during extended periods of non use which will be emitted when the unit is turned on This can be mitigated by covering the unit during long periods of inactivity T...

Page 17: ...unit off remove the obstruction and turn the unit back on Doors and windows are open Make sure that all doors and windows are closed while the unit is operating Excessive heat is generated by sunligh...

Page 18: ...ting performance The outdoor temperature is lower than 44 5 F 7 C Use an auxiliary heating device Cold air is entering through doors and windows Make sure that all doors and windows are closed during...

Page 19: ...the room The heating capacity will decrease as the outdoor temperature decreases During extremely cold outdoor temperatures you may need an additional heating source to supplement the heating output D...

Page 20: ...o coil fins and make the unit work up to 15 harder 5 Rearrange the room If furniture obstructs airflow you could be heating and cooling the back of a chair or the front of a sofa instead of actual liv...

Page 21: ...in a manner consistent with our manufacturer s recommendations shall render the warranty void Cooper Hunter at its option may request a report from a qualified technician prior to honoring a warranty...

Page 22: ...own fuses open circuit breakers or damages due to the inadequacy or interruption of electrical service 6 Failure or damage due to floods winds fires lightning accidents corrosive environments rust etc...

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