Revised: 23/08/2012
Printed
19
Printed: 20/03/2013
W
ARRANTY
DESIGNATION OF WARRANTOR. This warranty is extended by Shamic Sheetmetal (Aust) Pty. Ltd with respect to
Coonara gas heaters
PRODUCT. This Coonara gas heater is comprised of the heater proper (including components and firebox), fan assembly,
speed control switch, electrical components, gas valves, seals and moving parts. Except where specifically excluded from
coverage hereunder, this warranty covers all components designed.
See exclusions and qualifications below for further information on product coverage.
WARRANTY:
1)
Shamic Sheetmetal (Aust) Pty. Ltd warrants the firebox and the heat exchanger to be free of defects in materials
and workmanship of a period of five (5) years from the date of purchase.
2)
Shamic Sheetmetal (Aust.) Pty.Ltd. warrants that all other components of the unit to be free of defects in material
and workmanship for a period of two (2) years from date of purchase, excluding door glass and decorative logs.
3)
If this Coonara heater is found to be defective in material or workmanship Shamic will repair or replace such
defects in the Coonara heater at Shamic’s option in accordance with Coonara’s warranty policy during the period
on this warranty. If the defect is found not to meet the Consumer Guarantee requirements and constitutes a major
failure, the purchaser may be able to choose to repair or replace the defective heater or part or obtain a refund.
4)
Exclusions and qualifications. This warranty is subject to the following exclusions and qualifications.
a)
This warranty extends only to the original consumer purchaser, who has purchased the heater from an
authorised Coonara dealer.
b)
This warranty does not apply to, and Coonara assumes no responsibility for any damages that result due
to, installation or operation of the heater not in accordance with both the installation and operation
instructions furnished with the unit.
c)
This warranty does not apply to any heater which has been modified or damaged in shipping or by
improper handling, improper operation, abuse, misuse, accident or unworkmanlike repairs.
d)
Shamic Sheetmetal (Aust.) Pty.Ltd. does not warrant the structural performance of the heater when fuel
products other than the specified gas fuels are used. Flammable liquid fuels are explosive and should
never be used in this product.
e)
Shamic Sheetmetal (Aust.) Pty.Ltd. expressly excludes any liability hereunder for defects or damage
caused by the installation or of any components not expressly authorised and approved by Shamic.
Shamic further assumes no liability for defects or damage caused by any modification not expressly
authorised and approved by Shamic. Unauthorised components or modifications could create a fire
hazard by altering the safety design of the heater.
f)
Building Codes. Since building code requirements vary, users should determine in advance whether
there are any building code restrictions on the installation or use of the heater. Shamic makes no
representation of warranty regarding building code compliance and shall not be responsible for
compliance therewith.
g)
Shamic will only accept claims under this warranty in strict accordance with the conditions set out
below.
5)
Shamic Sheetmetal (Aust.) Pty.Ltd. shall not be liable for any breakages of glass and log components, transit
damage or, where it can be shown that the consumer guarantee obligations as the manufacturer have been met, for
any claim by any person for incidental or consequential damages caused by defects in the Coonara heater.
Whether such damage occurs or is discovered before or after replacement or repair, and whether or not such
damage is caused by Coonara negligence. Normal wear and tear items such as routine surface maintenance, seals
and door glass are also excluded from this warranty.
6)
Shamic goods come with guarantees that cannot be excluded under Australian Consumer Law. The purchaser is
entitled to a replacement or a refund for a major failure and compensation for any reasonably foreseeable loss or
damage. The purchaser is also entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
7)
This warranty applies only to units purchased from an authorised dealer and the duration of this implied warranty,
including merchantability, applicable to this Coonara heater is limited to the duration of the foregoing warranty.
8)
Before Shamic Sheetmetal (Aust.) Pty.Ltd. will recognise or accept a claim under this warranty, you must provide
proof of purchase. On purchase of the heater, despatch your warranty card to Shamic Sheetmetal (Aust.) Pty.Ltd.
9)
Your authorised dealer must be notified of any defect in the heater, for investigation of the claim. In the event
where a remedy is necessary and the claims under warranty are accepted, the purchaser may be required to return
the goods to the authorised dealer for repair, replacement or refund.
