Safe hob disposal
Customer Helpline
To help the environment, Local authority instructions should be followed for the disposal of your product
For help and assistance regarding your appliance please telephone 0844 871 0011.
Customer Service, Unit B1, Senator Point, South Boundary Road,
Knowsley, LIVERPOOL L33 7RS
HELPLINE TEL: 0844 871 0011
Monday to Friday (8.30am to 5pm)
We continuously try to improve our products for the benefit of our customers.
For this reason we reserve the right to make changes to any product at any time, without notice.
Instructions ref CZ26944/170408 © 2008
If you are experiencing problems with your hob, check the following problems and solutions below before
contacting the Helpline.
Troubleshooting guide
Problem
Solution
Ignition does not work (on all burners).
Check that:
The electric plug is in the mains socket and is
switched to ON.
Other appliances are working to determine if there
is a general power failure.
The circuit breaker in the distribution box has not
tripped.
(If the electricity supply has failed, burners may be
lit with a match.)
Pans are slow to boil or will not simmer.
Check that your pans conform to the
recommendations in these instructions.
Check that the burner is dry and that spillage of
food or cleaning fluid remains are not affecting the
ignitor or burner ports.
Clean away any debris with a dry nylon brush such
as an old toothbrush. Any water on the burner
should be dried with a cloth.
Ignition does not work (one burner).
Specification
Supply Voltage: 230V ~ 50Hz
Burner Total Equivalent Power: 7500W
