If the telescopic hood is defective, we will repair it. However, if, during the guarantee period, the
telescopic hood becomes irreparable as agreed by an engineer approved by our authorised
agent then we reserve the right, at our discretion, to exchange the defective telescopic hood with
a replacement telescopic hood. If the same telescopic hood is no longer available an alternative
telescopic hood will be offered with the equivalent functions and specifications.
During the service work carried out it may be necessary to remove the built in telescopic hood from
its fitted position. If the telescopic hood is glued, grouted or tiled in such a manner that it cannot be
removed, it is the responsibility of the customer/installer to remove and reinstall the telescopic hood
to facilitate the repair or replacement.
After the telescopic hood has been repaired or replaced any remaining balance of the guarantee
period will apply to the repaired or replaced telescopic hood.
Should any person other than an engineer approved by our authorised agent modify or attempt
to repair the telescopic hood then the guarantee will be invalid. This guarantee only applies to the
country of purchase or delivery and is not transferrable to any other countries. This guarantee is
non-transferrable to any other person or product. Relevant local law will apply to this guarantee.
This guarantee is in addition to and does not affect your statutory rights relating to faulty goods as
a consumer.
Guarantee related queries should be addressed to a store affiliated with the distributor you purchased
the telescopic hood from.
To arrange a service call, please contact our customer services on one of the following Toll Free
numbers, you must contact the number in the country in which you purchased the telescopic hood:
UK 0800 324 7818
Eire 1800 932 230
Distributor:
B&Q plc, Chandlers Ford, Hants, SO53 3LE United Kingdom www.diy.com
SFD Limited, Trade House, Mead Avenue, Yeovil, BA22 8RT, United Kingdom
Recycling & disposal
Waste electrical products (WEEE) should not be disposed of with household waste.
Please recycle where facilities exist. Check with your local governmental authority, domestic waste
disposal services or the retailer where the product was bought for recycling advice.
The wheelie bin symbol on the product or its packaging indicates that this product cannot be
treated as normal household waste. This product must be handed over to an electric and electronic
equipment collection point for recycling. On ensuring that this product is disposed of correctly, you
will help to avoid possible negative consequences for the environment and public health, which could
occur if this product is not handled correctly.
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