12.
SERVICE CENTERS :
Contact CONVECTAIR to find the closest service center:
•
Toll-free : 1 800 463-6478
•
Website : www.convectair.com
30, carré Sicard, Sainte-Thérèse, Qc, CANADA J7E 3X6
Phone : (450) 433-5701 Fax : (450) 434-3166
Email : [email protected]
www.convectair.com
8
TROUBLESHOOTING
Before calling CONVECTAIR, please go through these simple checks :
1- Open and reset the breaker in the main panel.
2- Press on the ''ON /OFF'' (A) key to turn on your heater.
3- Activate the timer function (D).
If the light is still off, and no heat is generated, call CONVECTAIR's customer service
department at 1 800 463-6478 or contact the nearest Service Center.
9
IDENTIFICATION OF YOUR HEATER
IMPORTANT: PRODUCT INFORMATION APPEARS ON THE HEATER’S
IDENTIFICATION LABEL.
The identification label is located on the inside of the heater (visible throught the inferior
air intake on the front panel).
It includes :
-The complete model number, capacity,
colour (A) and its production reference
number (D) that must be included in any
warranty claim.
-Capacity (B).
-
Standard certification (C).
10 WARRANTY INFORMATION
2 years against all defects / 5 years on heating element.
All CONVECTAIR heaters are subjects to a double warranty.
Warranty is applicable from date of purchase by the customer and under certain specific
conditions. All details furnished with each heater. Please keep your invoices (purchase
and / or installation).
To register your product warranty you may fill out the form availbale on our website OR by
fill out the paper form included with the heater.
Unauthorized modification of the heater will contravene with the product warranty.
412
2000W
7837-C20-BB
24/16
WEEK / YEAR
D
