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Support and Service
You may obtain the Control4 Wireless Touch Screen
product information from your Control4-authorized
reseller.
System Operation Problems Action
The Control4 Touch Screen
locks up or runs slowly.
Try to reset the system by switching the
power off and on.
If switching the power off and on, the unit
does not solve the problem, use the stylus
to press the reset button for memory
initialization (see “Top View” on page 10
for the location). This will reset all
configurations and will require completing
the setup process again.
The touch screen is damaged.
Contact the Control4-authorized reseller
from whom you purchased the Wireless
Touch Screen.
Network connection problems
View the system's wireless status by
checking the WAP LED.
Make sure that you have provided the
required server information described in
“Set Network Settings” on page 19.
If using WEP (Wireless Encrypted
Protocol), ensure that the same WEP key
is being used on the Wireless Touch
Screen and the Wireless Access Point
(WAP).
Make sure that the access point is
connected to the proper network jack
while it is functioning in the network
infrastructure mode.
Summary of Contents for C4-TSM10-G-B
Page 1: ......
Page 6: ...2 Your authorized Control4 representative or reseller Control4 Web Site http www Control4 com...
Page 9: ...5 Figure 1 1 Sample Wireless Access Point Setup...
Page 16: ...12 Back View View 1 Stand Up 1 Battery Pack 2 Battery Lock 3 Battery Release Latch 1 2 3...
Page 18: ...14...
Page 36: ...32...