Visit our website for video tutorials, product knowledge and troubleshooting:
www.contrac.ca/videos
New videos added regularly
Contrac® warrant its products to be free from defects in material or workmanship for
5 years
(Vitreous China) and
1 year
(Parts
and Fittings) from the date of purchase of the product by the original purchaser.
If inspection of this plumbing product, within 5 years (china product) or 1 year (parts and fittings) after its initial purchase, confirms
that it is defective in materials or workmanship, Contrac® will repair or at its option, exchange the product for a similar model.
Contrac® provides no warranties or guarantees beyond those in this Limited Contrac® Warranty.
This limited warranty applies only to the original purchaser and installation of these products. All de-installation and re-installation
and transportation costs or charges incidental to warranty services are to be borne by the owner. In no event will Contrac® be
liable for the cost of repair or replacement of any installation materials, including but not limited to, tiles, marble etc. Contrac® will
not be responsible for and this warranty does not cover and specifically excludes any liability to the purchaser or any third party
for consequential or incidental damages, all of which are hereby expressly disclaimed, or the extension beyond the duration of this
warranty of any implied warranties, including those of merchantability or fitness for an intended purpose.
This warranty does not apply to local building code compliance. Since local building codes vary considerably, the purchaser of this
product should check with a local building or plumbing contractor to insure local code compliance before installation.
Contrac® shall not be responsible or liable for any failure or damage to its toilet tank trim, plumbing fittings, or china products
caused by the use of either chloramines or high concentration of chlorine, lime/iron sediments and/or other minerals not removed
from public water during the treatment of public water supplies or caused by toilet tank type cleaners containing chlorine, calcium
hypochlorite, and /or other chemicals.
This warranty is void if the product has been moved from its initial place of installation; if it has been subjected to faulty
maintenance, abuse, misuse, accident or other damages; if it was not installed in accordance with Contrac®’s instructions; or if it
has been modified in a manner inconsistent with the product as shipped by Contrac®.
NOTE:
Some states or provinces do not allow the limitations on an implied warranty, and some states/provinces do not allow
exclusions or limitations regarding incidental or consequential damages, so the above limitations may not apply to you. This
warranty gives you specific legal rights, and you may have other rights, which vary from state to state or province to province. No
person is authorized to change, add to, or creates any warranty or obligation other than that set forth herein.
To obtain warranty service or product information call Customer Relations Department
Warranty Service Group
1-888-256-7551 (Canada)
1-800-443-1410 (USA)
Instructions
WARRANTY
page 5/6
CANADA
| 5970 Chedworth Way, Unit A, Mississauga, ON, Canada L5R 3V5 |
www.contrac.ca
USA
| 6241 Northwind Parkway, Hobart, Indiana, USA 46342 |
www.contrac.us
