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PRODUCT WARRANTY
Product Warranty
This warranty is available to consumers only.
You are a consumer if you own a CONTOURE
product that was purchased at a retail store for
personal, family or household use. Except as
otherwise required under applicable law, this
warranty is not available to retailers or other
commercial purchasers or owners.
Warranty registration is not mandatory, but
doing so will help us to service you more
quickly if you need to present a warranty claim
or notify you if there is a product recall. Please
go online to submit your product registration
form. Return of product registration does not
eliminate the need for the consumer to
maintain the original proof of purchase in order
to obtain the warranty benefits. In the event
that you do not have proof of purchase date,
the purchase date for warranty purposes will be
the date of manufacture.
NQP warrants CONTOURE Products (“product”)
to be free of all defects in material and
workmanship for the applicable period
specified below commencing from the date of
original purchase. This warranty extends to the
original buyer only.
Ninety (90) Day Full Warranty Parts &
Labor:
Within ninety (90) days from the date of original
purchase, NQP/CONTOURE in its sole discretion,
will either repair or replace, free of charge, any
part proving defective in material or
workmanship.
All warranty repairs and service must be
performed at a NQP/CONTOURE location of
service by an authorized NQP/CONTOURE
technician. All expenses related to replacing or
repairing a defective part under this ninety (90)
day warranty shall be assumed by NQP/
CONTOURE except the cost of transporting the
product to and from NQP/CONTOURE, which
shall be assumed by the buyer. If the product is
replaced, the replacement will be with a
product that is identical or equivalent to the
warranted product. If the product cannot be
repaired or replaced, NQP/CONTOURE will issue
a refund to the buyer for the original purchase
price less that amount directly attributable to
use by the buyer.
Disclaimer of implied warranties;
limitation of remedies:
Customer’s sole and exclusive remedy under
this limited warranty shall be product repair or
replacement as provided herein. Claims based
on implied warranties, including warranties of
merchantability or fitness for a particular
purpose, are limited to one year or the shortest
period allowed by law, but not less than one
year. NQP/CONTOURE shall not be liable for
consequential or incidental damages such as
property damage and incidental expenses
resulting from any breach of this written limited
warranty or any implied warranty. Some states
and provinces do not allow the exclusion or
limitation of incidental or consequential
damage or limitations on the duration of
implied warranties, so these limitations or
exclusions may not apply to you. This written
warranty gives you specific legal rights. You may
also have other rights that vary from state to
state.
One (1) Year Limited Warranty:
After the expiration of the ninety (90) day
warranty, and within one (1) year from the date
of original purchase, NQP/CONTOURE NQP will
replace any part proving defective in material or
workmanship with a product that is identical or
equivalent to the warranted part. The buyer
shall assume the cost of transporting the