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20

S A V E   T H E S E   I N S T R U C T I O N S

EN

TROUBLESHOOTING GUIDE 

Troubleshooting Guide 

First try the solutions suggested here prior to a service call.

Symptom

Possible Cause and/or  

Recommended Solutions 

Unevenly Cooked 
Foods

• 

Materials to be avoided in micrwoave oven were used. 
Use microwave-safe cookware only. 

• 

Food is not defrosted completely. Completely defrost 
food. 

• 

Cooking time or power level is not suitable. Adjust the 
cooking time or power level and use the correct time/
power level. 

• 

Food is not turned or stirred. Turn or stir food while 
cooking for best results. 

• 

Food is overcooked. The cooking time or power level 
was not optimal for the food. Use the correct cooking 
time or power level. 

Undercooked Foods

• 

Materials to be avoided in microwave oven were used. 
Use microwave-safe cookware only. 

• 

Oven ventilation ports are restricted. Check to see that 
oven ventilation ports are not restricted. 

• 

Food is not defrosted completely. Completely defrost 
food before attempting to cook it. 

• 

Cooking time or power level is not suitable. Adjust the 
cooking time or power level and use the correct time/
power level.

Summary of Contents for RV-900S

Page 1: ...1 0 CU FT BUILT IN STAINLESS STEEL MICROWAVE OVEN INSTRUCTION MANUAL MODEL S RV 900S RV 950S Before using your appliance please read this manual carefully keep it for future reference Pictured with optional trim kit ...

Page 2: ......

Page 3: ...OM FOR MORE 3 EN TABLE OF CONTENT Table of Content Welcome Congratulations 4 Important Safety Precautions 5 Installation Instructions 10 Operating Your Oven 14 Care Maintenance 18 Troubleshooting Guide 20 Product Warranty 23 ...

Page 4: ... product always read the instruction book carefully before using Don t forget to register your product at www contoureusa com for updates and other relevant information This manual contains important information on the installation use and care of your appliance Please read this manual carefully before installation and operation of this machine to prevent injury and property damage and to take ful...

Page 5: ...licitly After reading this section keep it in a safe place for future reference State of California Proposition 65 Warnings WARNING The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known to the State of California to cause cancer birth defects or other reproductive harm and requires the business to warn of potential ex...

Page 6: ...pliance close supervision is necessary and required when it is used by children DO NOT operate this appliance if it has a damaged cord or plug if it is not working properly or if it has been damaged or dropped This appliance should be serviced only by qualified service technicians DO NOT cover or block any openings on the appliance DO NOT store or use this appliance outdoors DO NOT use this produc...

Page 7: ...is inserted into the liquid WARNING To reduce the risk of injury to person s DO NOT use straight sided containers with narrow necks Use wide mouth containers Stir liquid both before and halfway through heating it DO NOT overheat liquid Use extreme care when inserting a spoon or other utensils into the container This may also cause delayed eruptive boiling After heating allow the container to stand...

Page 8: ...ook bacon directly on the turntable Excessive local heating of the turntable may cuase the turntable to break DO NOT heat baby bottles or baby food in the microwave oven Uneven heating hotspots may occur and cause injury DO NOT attempt to deep fry in your microwave oven DO NOT attempt home canning in this microwave oven It is impossible to be sure all contents of the jar have reached boiling tempe...

Page 9: ...ics only in strict compliance with the recommendations provided by the cookware manufacturer DO NOT microwave empty cups or containers DO NOT permit children to use plastic cookware unsupervised Materials You CAN Use in a Microwave It is not required to buy all new cookware after purchasing your microwave oven Many of the cookware pieces you already own can be used successfully in your new microwa...

Page 10: ...en into a different outlet so that the microwave and receiver are on different branch circuits WARNING Precautions to Avoid Possible Exposure to Excessive Microwave Energy DO NOT attempt to operate this oven with the door open this can result in harmful exposure to microwave energy It is important not to break or tamper with the safety interlocks DO NOT place any object between the oven front face...

Page 11: ...and grounded DO NOT under any circumstances cut or remove the third ground prong from the power cord supplied DO NOT use an extension cord with this appliance If the power cord is too short have a qualified electrician or service technician install an outlet near the appliance Use of an extension cord can negatively affect the performance of the unit If the power supply cord is too short only have...

Page 12: ...ble ring assembly or it cracks or breaks please reach out to customer service see the warranty section for further information Please reference the diagram below to help during installation 1 Place the turntable ring in the round depression in the bottom of the microwave oven so that it turns freely 2 Place the glass turntable flat side up on the turntable ring so that the hub engages the turntabl...

Page 13: ...e the diagram below to help understand the features and functions on the control 1 Time Cook 2 Time Defrost 3 Power 4 Clock 5 Auto Menus Popcorn Potato Pizza Frozen Vegetable Beverage Dinner Plate 6 Number Buttons 0 9 7 Weight Defrost 8 Kitchen TImer Function 9 Stop Cancel 10 Memory Function 11 Start 30Sec ...

Page 14: ... the foods will cook faster Place delicate areas of food toward the center of the turntable tray Arrange unevenly shaped foods with thicker or fatter parts towards the outside of the turntable tray To help cook food more evenly some foods may need to be turned over halfway through cooking After food has been removed from the microwave cover the food with foil or a casserole lid and let it stand to...

Page 15: ...frosting it will automatically be put on the first stage Below is an example to defrost food for 5 minutes then cook using 100 microwave power for 5 minutes 1 Press TIME DEFROST LED will display dEF2 2 Press the number keys 5 0 0 to set the desired defrost time 4 Press POWER once PL10 will show on the display 5 Press START 30 SEC to begin Multi Stage Cooking Microwave cooking can be set as two sta...

Page 16: ...ect a cooking time in increments of 1 to 6 minutes by preseeing the numbers on the number pad 1 6 2 Your oven will start right away once the number pad is pressed Press START 30SEC to increase cooking time by 30 second increments OR press START 30SEC to cook for 30 seconds only Defrosting with Your Microwave This is the perfect feature if you want to defrost foods For best results use food directl...

Page 17: ...er towel Using the Child Lock 1 To lock the microwave oven press and hold STOP Cancel for three seconds 2 The microwave beeps and will appear on the display To unlock the microwave press and hold STOP Cancel until the lock indicator disappears around 3 seconds Dinner Plate Re Heat This setting allows you to reheat precooked foods from the refrigerator making cooking leftovers quick and easy We rec...

Page 18: ...ediately Use a damp clean cloth and mild soap DO NOT use harsh detergents or abrasive cleaners To help loosen baked on food particles or liquids heat 2 cups of water add the juice of 1 lemon if you desire to keep the oven fresh smelling in a 4 cup measuring glass at High power for 5 minutes or until boiling Let stand in oven cavity for 1 to 2 minutes Remove the glass turntable tray from the oven w...

Page 19: ...ercial oven cleaner on any part of your microwave DO NOT clean any part of this oven without unplugging the cord DO NOT wash turntable immediately after cooking Let it cool prior to placing it in water to prevent risk of breakage DO NOT drop turntable and shaft or it can break Make sure you carefully put the turntable and shaft back in the oven after cleaning DO NOT operate the oven without the tu...

Page 20: ...vel and use the correct time power level Food is not turned or stirred Turn or stir food while cooking for best results Food is overcooked The cooking time or power level was not optimal for the food Use the correct cooking time or power level Undercooked Foods Materials to be avoided in microwave oven were used Use microwave safe cookware only Oven ventilation ports are restricted Check to see th...

Page 21: ...operation again If arcing occurs materials to be avoided in microwave oven were used Use microwave safe cookware only The oven was operated when empty DO NOT operate with oven empty Spilled food remains in the oven cavity Clean the cavity with a wet towel Do not leave spilled food in the oven cavity Overcooked Foods Cooking time or power level is not suitable Adjust the cooking time or power level...

Page 22: ...roduct you can chose to become a member of the CONTOURE team to receive exciting new product notifications product use tips unique product features and the latests updates and downloads about CONTOURE products and services Register your CONTOURE Product We recommend that you visit our website https www contoureusa com contoureproductregistration for a fast efficient way to register your product on...

Page 23: ...efective part under this ninety 90 day warranty shall be assumed by NQP CONTOURE except the cost of transporting the product to and from NQP CONTOURE which shall be assumed by the buyer If the product is replaced the replacement will be with a product that is identical or equivalent to the warranted product If the product cannot be repaired or replaced NQP CONTOURE will issue a refund to the buyer...

Page 24: ...nclude your return address daytime phone number description of the product defect product model number located on the product original date of purchase and any additional pertinent information pertaining to the product s return Warranty Exclusions This warranty does not apply to any costs repairs or services for the following Products with original serial numbers that have been removed altered or ...

Page 25: ...esidents have the option of returning a nonconforming product 1 to the store where it was purchased or 2 to another retail store which sells CONTOURE products of the same type The retail store shall then at its discretion either repair the product refer the consumer to an independent repair facility replace the product or refund the purchase price less the amount directly attributable to the consu...

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Page 28: ...28 EN PRODUCT WARRANTY VISIT WWW CONTOUREUSA COM FOR MORE S AV E T H E S E I N S T R U C T I O N S ...

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