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19
EN
TROUBLE SHOOTING GUIDE
Symptom
Possible Cause and/or
Recommended Solutions
Popping or cracking
sound when
compressor comes on:
Metal parts undergo expansion and contraction, as in hot
water pipes. This is normal. Sound will level off or disappear
as refrigerator continues to run.
Bubbling or Gurgling
sound:
Refrigerant is circulating throughout the system.
This is normal.
Vibrations:
Check to assure that the refrigerator is on a level surface.
Floor is uneven or weak. Refrigerator rocks on the floor
when it is moved slightly – Be sure the floor can adequately
support the refrigerator.
Level the refrigerator by putting wood or metal shims under
parts of the refrigerator.
The refrigerator is touching the wall. – Re-level the
refrigerator and move it away from the wall.
Moisture forms on the
inside refrigerator
walls:
Weather is hot and humid, which increases the internal rate
of frost build-up. This is normal.
Door is slightly open.
Door is kept open too long or is opened too frequently.
Open the door less often.
The door is not sealed properly.
Moisture forms on
outside of refrigerator:
Door is slightly open, causing cold air from inside the
refrigerator to meet warm moist air from outside.