2. Setup
AI-1216B-RB1-PCI, AI-1216B-RU1-PCI
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Setup Troubleshooting
Symptoms and Actions
Data input or output does not operate correctly
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Run the diagnosis program to check that the device is registered and whether any initialization errors
have occurred.
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Is there a problem with the device settings, wiring, or similar? Check the I/O range setting. Also, the
input data will be undefined if the wiring terminals are not connected. Ensure that the channels you
are using are correctly connected. Connect unused channels to analog ground.
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For voltage input, check by connecting a battery or similar if you do not have any other suitable
signal source. Also check that connecting to analog ground reads correctly as 0V.
The board works with the Diagnosis Program but not with an application.
The Diagnosis Program is coded with API-TOOL functions. As long as the board operates with the
Diagnosis Program, it is to operate with other applications as well. In such cases, review your program
while paying attention to the following points:
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Check the return values of the API functions.
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Refer to the source code for the sample programs.
The OS won’t normally get started or detect the device.
Refer to the "Troubleshooting" section of API-AIO(WDM) HELP.
If your problem cannot be resolved
Contact your retailer.
