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After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
E number and FD number
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate bearing these numbers can
be found in the oven. You can make a note of the number of
your appliance and the telephone number of the after-sales
service in the space below to save time should it be required.
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
Rely on the professionalism of the manufacturer. You can
therefore be sure that the repair is carried out by trained service
technicians who carry original spare parts for your appliances.
This appliance corresponds to the standards EN 55011 and
CISPR 11. It is a Group 2, Class B product.
Group 2 means that microwaves are produced for the purpose
of heating food. Class B states that the appliance is suitable for
private households.
Technical data
Automatic programmes
You can use the automatic programmes to defrost food with
the greatest of ease and prepare dishes quickly and easily. You
select the programme and enter the weight of your food. The
automatic programme makes the optimum setting. You can
select from 7 programmes.
Setting a programme
Once you have selected a programme, make settings as
follows:
1.
Press the
X
button repeatedly until the required programme
number appears.
The indicator light above the button lights up.
2.
Press the
¼
button.
The indicator light above the button lights up and a
suggested weight appears.
3.
Turn the rotary selector to specify the weight of the dish.
It takes longer than before for the
food to heat up
The microwave power level setting was too low. Select a higher microwave power setting.
A larger amount of food than usual has been
placed in the appliance.
Double the amount – double the time.
The food was colder than usual.
Stir or turn the food during cooking.
The turntable makes a scratching or
grinding noise.
Dirt or debris in the area around the turntable
drive.
Clean the roller ring and the recess in the
cooking compartment.
Microwave operation has been can-
celled for no apparent reason.
The microwave has a fault.
If this fault occurs repeatedly, please call
the after-sales service.
"M" appears in the display.
The appliance is in demo mode.
Press and hold the
ƒ
button and the
„
button for approx. 7 seconds.
Demo mode is deactivated.
Error message
Possible cause
Remedy/note
E no.
FD no.
After-sales service O
Input voltage
AC 220-230 V ,50 Hz
Power consumption
1450 W
Maximum output power
900 W
Microwave frequency
2450 MHz
Fuse
10 A
Dimensions (HxWxD)
appliance
382 mm x 594 mm x 388 mm
cooking compartment
208 mm x 328 mm x 369 mm
VDE approved
yes
CE mark
yes