Troubleshooting
en
55
Fault
Cause & Troubleshooting
The appliance is not working.
Malfunction
1.
Switch off the fuse in the fuse box.
2.
Switch the fuse back on after approx. 10 seconds.
a
If the fault was a one-off, the message disappears.
3.
If the message appears again, call the after-sales service. Please specify the
exact error message when calling.
Appliance is not heating, colon is
flashing in the display.
Demo mode is activated in the basic settings.
1.
Disconnect the appliance from power supply by briefly switching off the cir-
cuit breaker in the fuse box.
2.
Deactivate demo mode in the basic settings in the next 3 minutes.
Microwave operation is stopped.
Malfunction
1.
Switch off the fuse in the fuse box.
2.
Switch the fuse back on after approx. 10 seconds.
a
If the fault was a one-off, the message disappears.
3.
If the message appears again, call the after-sales service. Please specify the
exact error message when calling.
Food takes longer than usual to
heat up.
The microwave power setting was too low.
▶
Select a higher microwave power setting.
You have placed a larger amount of food than normal in the appliance.
▶
Set a longer cooking time.
Double the amount needs double the cooking time.
The food was colder than usual.
▶
Stir or turn the food during cooking.
The microwave does not work.
The door was not fully closed.
▶
Check whether food residue or debris is trapped in the door.
has not been pressed.
▶
Press
.
12:00 flashes in the display and
the symbol lights up.
There has been a power cut.
▶
Reset the time.
The appliance is not in operation.
A cooking time is shown in the
display.
has not been pressed.
▶
Press
.
14.2 Information on display panel
Fault
Cause & Troubleshooting
A message with "D" or "E" ap-
pears in the display, e.g. D0111
or E0111.
Malfunction
1.
Switch off the fuse in the fuse box.
2.
Switch the fuse back on after approx. 10 seconds.
a
If the fault was a one-off, the message disappears.
3.
If the message appears again, call the after-sales service. Please specify the
exact error message when calling.
The message
appears in the
display.
The automatic safety cut-out function has been activated.
▶
Press any button.
The message
appears in the
display.
Moisture in the control panel.
▶
Allow the control panel to dry.