en
Troubleshooting
34
1.
Read the information on cleaning products.
→
2.
Clean the control panel using a microfibre cloth or a
soft, damp cloth.
3.
Dry with a soft cloth.
10.6 Cleaning the door panels
ATTENTION!
Incorrect cleaning may damage the door panes.
▶
Do not use a glass scraper.
1.
Read the information on cleaning products.
→
2.
Clean the door panels with a soft dish cloth and
glass cleaner.
Note:
Shadows on the door panels, which look like
streaks, are caused by reflections made by the in-
terior lighting.
3.
Dry with a soft cloth.
10.7 Aqua Clean
The cleaning aid is a quick alternative for occasionally
cleaning the cooking compartment. The cleaning aid
softens dirt by vaporising the soapy water. The dirt can
then be removed more easily.
Setting the cleaning aid
1.
Add a few drops of washing-up liquid to a cup of
water.
2.
Place a spoon in the cup to prevent delayed boiling.
3.
Place the cup in the centre of the cooking compart-
ment.
4.
Press .
5.
Press .
a
An audible signal sounds once the time has
elapsed.
6.
Once the duration has elapsed, keep the door
closed for a further three minutes.
7.
Wipe out the cooking compartment with a soft cloth.
8.
Leave the cooking compartment to dry with the door
open.
11 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
11.1 Malfunctions
Fault
Cause and troubleshooting
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Malfunction
1.
Switch off the fuse in the fuse box.
2.
Switch the fuse back on after approx. 10 seconds.
a
If the fault was a one-off, the message disappears.
3.
If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→
Door is not fully closed.
▶
Check whether food remains or foreign material are trapped in the door.
Food takes longer
than usual to heat up.
The microwave power setting is set too low.
▶
Set a higher microwave power setting. →
You have placed a larger amount of food than normal in the appliance.
▶
Set a longer cooking time.
You need double the time when you have double the amount.
The food is colder than usual.
▶
Turn or stir the food from time to time during cooking.