30
19. Troubleshooting
Status
Possible cause
Remedy
Television
screen
is
black.
HDMI or composite cable is not
connected correctly.
Insert the cable again cor-
rectly.
Wrong input inserted in the tel-
evision.
Select right input.
No power connection.
Insert plug into power
socket.
Nothing is displayed in
the ‘PC medium’ menu.
No network connection.
Check network settings and
establish a new connection
with the network if required.
Folder in network not shared.
Share the folder with the
media content for the net-
work via Windows.
Nothing is displayed in
the ‘HDD media’ menu.
External memory (hard disk or
USB stick) not connected.
Connect external memory
to product.
Wrong formatting of external
memory.
Format external memory
in NTFS, EXT-3, HFS+ or
FAT16/32 format.
No BitTorrent fi les are
saved.
Internet connection is too slow.
The router blocks the ports
6881-6890.
In the router confi guration,
release the ports 6881-
6890.
BitTorrent fi le is not offered for
download.
Try again later.