Connect America Customer Care: 1- 877-266-0733
Connect America
CEL LTE
Cellular Medical Alert System
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Page 1: ...Connect America Customer Care 1 877 266 0733 Connect America CEL LTE Cellular Medical Alert System U S E R M A N U A L...
Page 2: ...teps Range Test System Test Calling for Help CEL LTE Features Help and Advice Frequently Asked Questions Removing and Returning the System Troubleshooting Use of Status Lights Notifications Notice to...
Page 3: ...requires a satisfactory GSM cellular network connection in order to operate and transmit a signal to the monitoring center If limited or no cellular network coverage is available the console unit will...
Page 4: ...in the box Box Contents PHB also available as a wristband accessory 1 1 1 CEL LTE All in one Cellular PERS device Personal Help Button PHB or MyActive Fall Detector Quick Install Guide and User s Man...
Page 5: ...ont View Power Transformer and Cord not removable from base unit Microphone Base Console Help Button Speaker Status Light ON OFF Switch MODE Button for service provider use only RESET Button Base Cons...
Page 6: ...Personal Help Button PHB Optional MyActive Fall Detector Indicator Light Indicator Light Push Button Push Button Wrist Strap Model PHB Indicator Light Push Button Pendant Model PHB 6...
Page 7: ...s a lot of noise such as next to a television radio washing machine or dishwasher Don t Put your base console right next to your stove or close to any other heat source Don t Set the base console in a...
Page 8: ...t edge of the large HELP button will change to steady green indicating that the CEL LTE is connected properly and the cellular radio has been activated with the cellular company 4 Test the range of th...
Page 9: ...ps indicate dead zones where the PHB is not detected If dead zones are detected try relocating the CEL LTE and or contact your service provider 5 To finish the Range Test stop pressing the PHB After t...
Page 10: ...e help signal is initiated the base console will announce Calling for help This phrase will be repeated every 15 seconds until the call is connected with the Response Center Shortly after connecting w...
Page 11: ...ognize personal help buttons PHBs Waterproof Personal Help Button PHB Your PHB may be worn as a necklace or a bracelet Both styles are waterproof and should be worn in the bathtub and shower Your PHB...
Page 12: ...your CEL LTE unit for up to 27 hours if power is lost The CEL LTE constantly monitors its battery condition when the unit is being powered by its battery Automatic Testing Your CEL LTE unit is program...
Page 13: ...CEL LTE base console Extensive moisture can cause damage to the CEL LTE system The help activator can also be cleaned in the same manner Moisture Do not position your home console where it may come in...
Page 14: ...tside and you can t hear me An Response Center Operator will attempt to contact you over the CEL LTE If you do not respond the Operator will then follow your response center s procedures such as calli...
Page 15: ...vice and request removal and return instructions Note When the CEL LTE is removed from service and or relocated it is very important to turn it off to preserve the battery and to keep the unit from in...
Page 16: ...ll the response center Single Green Flash AC power not available unit is running on battery Fast Red Flash Cellular connection problem or weak signal strength Alternating Red Green The Unit is in the...
Page 17: ...h the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation Thi...
Page 18: ...l phone from your home there is no guarantee that the CEL LTE will do the same as your personal cell phone may use a different network and or lack 3G technology Transmission of the cell signal may als...
Page 19: ...battery it may take up to 60 additional seconds to wake up and send a signal to the cell network because the cell phone circuit may be turned off to save energy If your AC power is off please be patie...
Page 20: ...Distributed by Connect America 36 36 33rd Street Suite 103 Long Island City NY 11106 877 266 0733 Manufactured by Mytrex Inc 10321 South Beckstead Lane South Jordan UT 84095 CA CEL LTE USERML FEB2019...
