CONCORD QV5200 Manual Download Page 6

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What’s in the box?

Congratulations on your new Concord Professional Surveillance System. Inside the box you will find everything you need to connect

your DVR and cameras to your TV or monitor.

DVR Recorder Unit

Cameras (4, 6 or 8)

HDMI cable

Ethernet Cable

USB Mouse

Mounting accessories

Camera cable (4, 6 or 8)

12V Power Supply with
Adapters (see below)

Check below for the power supply that comes with your model.

CDK4242P-A & CDK8242P-A

CDK8845P-A & CDK8848P-A

CDK8262P-A & CDK8868P-A

CDK8282P-A

Chapter 1 Product Overview

1.1 What’s in the box?

Summary of Contents for QV5200

Page 1: ...Revised Manual DVRs ...

Page 2: ... App 20 Chapter 6 Channel Setup 2 2 Power Supply Connection 9 4 9 Finish Set Up 21 6 1 General Controls 35 Chapter 3 Common Operations Chapter 5 Live View 6 2 Channel Menu 36 3 1 Using the Supplied Mouse 10 5 0 Live View 22 6 2 1 Channel Live Menu 37 3 2 Using the Virtual Keyboard 11 5 1 Live View Iconography 25 6 2 2 Channel Live Display Setup Menu 38 3 3 Start Menu 12 5 2 Camera Quick Toolbar 26...

Page 3: ...earch Function 66 9 4 1 FTP Schedule 95 7 2 Encode 50 8 2 Search Play Video in the General Menu 69 Chapter 10 Device Setup 7 2 1 Encode Resolution 51 8 2 1 Video Clip Backup 70 10 1 Disk 96 7 2 2 Encode FPS 52 8 2 2 Event Search Playback Backup 73 10 2 S M A R T 97 7 2 3 Video Encode Type 53 8 2 3 Sub periods Playback 77 10 3 Cloud 98 7 2 4 Encode Bitrate Control 54 8 3 Tag Search and View 79 Chap...

Page 4: ...twork State 120 11 2 1 Changing Admin Password 108 11 2 2 Add New Users 109 11 2 3 New Users 110 11 3 Maintenance 111 11 3 1 Log 112 11 3 2 Load Default 113 11 3 3 System Upgrade 114 11 3 4 Parameter Management 115 11 3 5 Auto Reboot 116 11 4 IP Camera Maintain 117 11 5 IP Information 118 11 5 1 Channel Info 119 ...

Page 5: ...l cleaners 6 Do not operate if you notice any unusual problems If you notice any strange smells sounds or smoke coming from your DVR unplug the power cable immediately and contact an authorised dealer or service centre 7 Do not try to remove the upper cover Warning Do not remove the cover of your DVR to avoid electric shock or damage to the electronics 8 Handle with care If your DVR does not work ...

Page 6: ...as to your TV or monitor DVR Recorder Unit Cameras 4 6 or 8 HDMI cable Ethernet Cable USB Mouse Mounting accessories Camera cable 4 6 or 8 12V Power Supply with Adapters see below Check below for the power supply that comes with your model CDK4242P A CDK8242P A CDK8845P A CDK8848P A CDK8262P A CDK8868P A CDK8282P A 1 Chapter 1 Product Overview 1 1 What s in the box ...

Page 7: ...ied HDMI or if not available use the VGA Output cable not supplied 4 Audio Output Connect to an amplifier or active speakers RCA connection 5 LAN Port Connect to your network router using supplied RJ45 Ethernet cable 6 Camera Ports BNC camera video inputs 7 Audio Input Microphone input RCA Connection 8 USB Ports Connect the supplied mouse or external USB Hard Drive 9 RS485 PTZ Connect to third par...

Page 8: ...onnection Diagram Note The above diagram is for reference purposes only and uses a 4 channel DVR for the example Your connections and setup may differ from this description Any DVR with more than four cameras will come with an extra power supply ...

Page 9: ... Installation Connection 2 2 Power Supply Connection A mains power adaptor is included in the kit Plug the adaptor into an available mains power outlet and the other end into the power socket on the back of the DVR ...

Page 10: ...reen Double click the channel again to return to split screen viewing Click on a channel on Live Viewing screen to open Camera Quick Toolbar Click and hold to drag sliders and scales on menu mode 2 Right Button Click once to open the Taskbar on the Live Viewing screen In menus click to go back close menus 3 Scroll Wheel In menus scroll to move up down through the menu content While hovering over t...

Page 11: ...keyboard will automatically appear on the screen when you need to enter data Use the mouse to operate this keyboard Shift key Move Cursor Enter Backspace Chapter 3 DVR Common Operations Click shift key to display upper case letters and symbols ...

Page 12: ...perates you will need to use your password to unlock the screen You will only need to enter this once in a session however if you are inactive for five minutes you will need to re enter the password To switch on and off features and to make adjustments to how they work click on the Setup icon this icon appears throughout the menus indicating where to click you can make changes Chapter 3 DVR Common...

Page 13: ...he DVR NVR is connected to the Internet 4 Cameras are connected to the DVR NVR and powered up ATTENTION This initial Setup Guide is intended to provide a minimal effort guide to setting up a basic operational DVR system with default settings More in depth instructions for fine tuning your system can be found further in this manual 4 1 Before You Begin ...

Page 14: ...common login name to use here Admin Password The password needs to be a minimum of six characters and can contain a mixture of numbers and letters Use a password that you are familiar with but is not easily known to others Apply Click Apply to save your settings ATTENTION Be sure to write down your login credentials in a secure place If you forget your password you will not be able to access the D...

Page 15: ...e Network Configuration Screen There isn t much you should need to do here but ensure the DHCP checkbox is ticked The DVR NVR automatically configures all other network parameters Click the Next button ATTENTION If you need to change the network settings refer to the network section in this manual ...

Page 16: ... Date and Time Set date time formats and time zone NTP You can also choose NTP network time protocol to automatically set the time using the network DST Set when DST daylight saving time begins and ends so the system will automatically adjust itself Click the Next button at the bottom of the screen to confirm changes ...

Page 17: ...Chapter 4 DVR Setup 4 5 Camera Configuration This menu is for use when adding IP cameras through a router it will not be necessary for most users so simply click Next ...

Page 18: ...a as the HDD fills up If you disable the Auto Overwrite feature no new footage will be captured once the HDD is full You can also choose to automatically overwrite the data at different time periods from once a day to every ninety days This ensures you keep your recordings for the period of time you think is most suitable When you have finished making your selection click Next to continue ...

Page 19: ...f using the VGA option or if you intend to display a lot of channels on your screen Once you have completed selecting the output resolution in this window click Apply and a window will pop up asking you to confirm that you want to change the Output Resolution confirm this and when the window closes click Next and you will be taken to the Mobile screen where you can begin setting up the Mobile App ...

Page 20: ... activated position your phone in front of the DVR screen over the QR code 4 Once the Concord App has successfully scanned the QR code it will automatically populate the network configuration for your DVR into the smart phone App 5 You will need to enter the user name and password exactly as it was set up in the DVR and remember that these fields are case sensitive 6 Once you have successfully log...

Page 21: ...Chapter 4 DVR Setup 4 9 Finish Set Up Review the settings and if you are happy with everything simply click the Finish button to save exit the Wizard ...

Page 22: ...Chapter 5 Live View ...

Page 23: ...annels these will show up on a scroll bar on the right hand side of the screen This will show the channel name a still image of the channel the time of the activity and will be colour coded to the type of recording that has been made You can also click on the play button to view the recording You can choose to pin this menu otherwise it will collapse after a few minutes until the next activity is ...

Page 24: ...Chapter 5 Live View 5 0 Live View If you click the icon above the recent events a menu will appear you can then filter the recent events to only show a particular type or channel ...

Page 25: ...this channel DVR is recording on this channel Alarm has been triggered Error on HDD HDD unformatted HDD is full HDD is set to read only An IP camera is connected to this channel Check the status date and time of your DVR with icons and text on the Live View screen A CH IP CH An AHD protocol camera is connected to this channel ...

Page 26: ...ure Menu Play back the last five minutes of recorded footage Open PTZ control window Zoom in on the image See following page for instructions Adjust the colour settings for this channel Add a manual tag to this channel If you see Signal Lost on a channel it means the camera has stopped communicating with the DVR this is usually because the it has come unplugged ...

Page 27: ...een and a small screen will appear in the bottom right hand corner showing the full channel image To zoom in and out use the mouse scroll wheel a smaller rectangle will appear in the full channel image showing the area you are zooming in on you can move this area by left clicking on the rectangle area and moving it around the image ...

Page 28: ...olls between full screen views of each channel Play back latest recordings from each channel You can select last 5s 10s 30s 1min or 5min Adjust audio volume Switch between live view of Mainstream and Substream Switch view modes based on bitrate available modes are Real Time Balanced and Smooth View This does not affect recording quality Network disconnected Network connected Manual record System i...

Page 29: ...n in the taskbar a menu will pop up that allows you to immediately begin recording on any of the channels by clicking on the slider next to the channel you wish to record This is a handy tool if you want to quickly change to constant recording or if you want to test the channel ...

Page 30: ...th a summary of your system settings and the versions you are running This is a useful resource if you are upgrading cameras or if you have forgotten your password and need the MAC address to get us to reset your password This window also includes a copy of your machine s unique QR code that you can use to add your system to the phone app ...

Page 31: ...hich gives you a summary of the settings for each channel including online status resolution for each stream frame rate set for each stream and the amount of bandwidth Mbps being used for each stream This window makes it easy to see which channels and streams you can adjust to reduce the amount of storage being used ...

Page 32: ...t are currently recording It will show you the whether or not the channel is recording under Record State which stream it is recording at under Stream Type and the Resolution at which it is recording For each channel that is recording you can also check the frame rate FPS and the Bitrate that it is being used ...

Page 33: ...ter 5 Live View 5 5 4 Network State Under the Network State tab you will find a summary of the network settings for your system You may need this information when connecting to your system through a network ...

Page 34: ... in the start menu after you have entered your password you will be taken to this screen where you can select where you want to go in the System Setup Menu Here you are able to configure the settings for Channel Record Alarm Network Device System ...

Page 35: ...enu next to the relevant channel So if you don t have anything else to change you can make it quickly and simply in this menu Chapter 6 Channel Setup 4 To exit a menu and go back to the previous menu simply click on the right mouse button 5 Some menus will not have an Apply button to make them active in these menus your selection will be made active when you exit the menu using the right click but...

Page 36: ...left of the screen and this will bring up three tabs to the right for Analogue Channels IP Channels Protocol Management These tabs give you a summary of your settings including AHD cameras IP connections and sub stream connections You shouldn t have to change anything here Chapter 6 Channel Setup ...

Page 37: ...cameras Each camera is identified by their channel number In order to change settings for a camera click on the Setup icon You can also select to show the camera name show the time select camera type and adjust EQ Levels from the tick boxes and drop down menus to the right instead of going through the Setup menu Chapter 6 Channel Setup ...

Page 38: ...dding a non Concord camera The EQ Level is usually best left at AUTO however if you are running extra long cables you can select a specific length for a better picture if that is the cause If you want to hide the live image of a channel you can tick the Covert box likewise if you want to hide the channel name or the time from the live screen you can untick them on this screen Your Concord cameras ...

Page 39: ...er 6 Channel Setup 6 3 Channel Image Control Menu This menu is only available for supported IP cameras If you are using IP cameras refer to one of the Concord NVR manuals for details on how to use this menu ...

Page 40: ...6 4 Channel Pan Tilt Zoom PTZ Menu This menu is for setting up Pan Tilt Zoom cameras which are covered in a separate manual Chapter 6 Channel Setup ...

Page 41: ...ideos from the beginning 2 Motion the camera records only if a moving object is detected by the camera 3 PIR using the signal from the PIR sensor the camera utilises its Thermal Detect algorithm to determine if the moving object is a different temperature to the surrounding area only if it fits that profile will it begin recording The following menus allow you to set up these recording methods and...

Page 42: ...footpaths and streets to minimise false triggers from passing traffic You can set up to four areas to cover To create a cover click a number and then draw a rectangle on the screen by drawing down on the bottom right hand corner To move the mask click and hold down on the number and move it the location you want to cover When you are finished click apply and the masked area will turn black then ri...

Page 43: ...egin recording and alert you to a potential threat by sending a push notification via the mobile app and or sending you an email alert with an attached image from the camera to use as a reference if this option is enabled There are various settings within the Motion Setup menu to help minimise the number of false alerts that are recorded and sent Click on the setup button to adjust the settings fo...

Page 44: ...t To reduce the number of triggers you can simply change the motion detection area so it is only covering areas that you want detected To remove motion detection click on a square where you want to start this will remove the red from that square and drag the cursor to clear the desired non detection area of red squares This area will now not be detected This is a useful tool if you want to mask of...

Page 45: ...red sensor PIR sensor which will detect whether a moving object is a different temperature to the ambient temperature around All Concord cameras include PIR sensors at the front these sensors detect the infrared radiation that is emitted from the surfaces in front of them If an object moves through the area the sensor is detecting and the temperature of that object is different to the rest of the ...

Page 46: ...etection setup you are able to adjust the sensitivity of the Thermal Detect so there is less chance that a smaller animal such as a cat or dog will trigger an event Once you have finished your settings right click on the mouse and click apply in the main menu ...

Page 47: ...n a point to start the shape of the Thermal Detect is active drag the yellow line across to a point that will form a corner of the detection area release the mouse button and then click and drag to the next point repeat this process five times until you have drawn the shape you require to cover the area you wish to detect within There are six points that you need to connect so you are not limited ...

Page 48: ...gh quality images and storage space generally the higher quality the image the more space it takes up but there are adjustments you can make that can keep storage low and still maintain image quality In this chapter you will find explanations and settings for Stream Type Resolution Frame Rate Video Compression Bitrate Control Bitrate Mode Record Capture Alarm You can also choose to record video an...

Page 49: ...tor a Substream to view via the online portal and a Mobile Stream to view on the mobile app If you have good internet connection where you would normally use an online portal or don t intend to use the portal and only use the mobile app when you wish to check alerts then you could select not to record on the Substream or Mobile Stream this will save you a lot of storage space The streams are set t...

Page 50: ...ud storage These settings can be individually adjusted in Mainstream Substream and Mobilestream Total Band Width Your DVR has a maximum bandwidth that it can process depending on the model and the number of channels being used this will be either 8Mbps 24Mbps or 16Mbps 48Mbps or 32Mbps 96Mbps Adjusting settings within the Encode menu will affect how much you are using It is a good idea to check ho...

Page 51: ... be able to see the detail you need In this case a lot of space can be saved by reducing the resolution being used or just using a lower resolution camera in that area Resolution You can select the resolution you wish to use from the drop down menu under Resolution This field will default to the highest resolution possible for the camera that is connected to that channel However there is nothing s...

Page 52: ...ough to capture images to be able to identify an intruder the smoothness of the video doesn t really matter FPS To adjust your frame rate select the value you want from the FPS drop down menu The menu will automatically update the rates based on the camera being used and the resolution selected generally the lower the resolution the higher the available frame rate will be You may notice in the mac...

Page 53: ...considerable compression advantages over H 264 it can achieve nearly twice the compression amount at the same video quality However not all video playback programs and devices can accept it so you should check the device you are going to play your saved videos on before deciding which standard you are going to use If you are using Windows 10 you may need to add an extension available from Microsof...

Page 54: ...o need a more data than a blank grey wall and a busy urban street is going to consume more space than a quiet driveway Bitrate Control Allows you to adjust the bitrate to suit the scene you are recording by switching between CBR and VBR modes Constant Bit Rate CBR The default setting for your recorder is CBR in this mode your recorder is always recording at the same bitrate which means the quality...

Page 55: ...s allocated to less complex images So while nothing is happening and the image being recorded is constant the recorder will use a lower bitrate but when there is movement in the image the image becomes more complex so the recorder will use a higher bit rate to capture greater detail Video Quality When you select VBR a new drop down menu will appear where you can adjust Video Quality to further red...

Page 56: ... 4K camera down too far it will start to look very blurry on the other hand if you put the bitrate up too high on a lower resolution camera at a certain point it will make no difference to the image quality so you will just be using up bandwidth for no reason Bitrate Mode There are two methods to set the bitrate in your DVR Predefined Uses predefined values based on standard bitrate increments Rec...

Page 57: ...e Best Bit Rate 1280x720 8 512 640 768 10 1024 1280 1536 15 2048 4096 5120 1280x960 8 512 896 1024 10 1024 1280 1536 15 2048 4096 5120 1920x1080 8 768 896 1024 10 1280 1536 2048 15 4096 5120 6144 2048x1536 8 1280 1536 2048 10 3072 5120 6144 15 4096 6144 8192 2304x1296 8 1280 1536 2048 10 3072 5120 6144 15 4096 6144 8192 2592x1520 8 3072 5120 6144 10 4096 6144 8192 15 4096 6144 8192 2592x1944 8 307...

Page 58: ...changing the number in the field under I Frame Interval The lower the number the more frequent the I Frame is used and theoretically the better the video quality Keep in mind that this adjustment works best with higher frame rates as there are more frames per second with which to work For example if you have the frame rate set at 5 frames per second and you set the I Frame Interval to 5 then the c...

Page 59: ...er to record in DualStream which will record both the Mainstream resolution and the Substream resolution or Mainstream only If you intend to use the Mobile App then it is best to keep this set at DualStream PreRecord function can also be deactivated in this menu This function allows your recorder to record a few seconds before an event occurs this is a useful feature as there could be important fo...

Page 60: ...ick or drag across on the cells or you want to remove in the same manner You can choose to record all three methods at the same time or separately it is up to you to decide what best suits your needs You can filter out the trigger methods in the search and playback menus however the more methods and times you select the more HDD space you will use There are three types of recording that you can sc...

Page 61: ...tures is 1080P HD Auto Capture You can choose to turn this feature off by deselecting in this column Stream Type Allows you to select Mainstream for high resolution images or Substream for lower resolution images selecting Substream can help save space on the HDD Normal Interval is the time between taking photographs for instance at 30s means an image will be taken every 30 seconds Alarm Interval ...

Page 62: ...ations Menu layout and functions for Alarm are the same for Motion and PIR so if you want to have the same settings they are easy to copy or you can turn alarms off for one alert type and on for another it is up to you and the type of alarms you want to have You can also use the Copy button at the bottom right of the screen to copy the settings from one channel to others To the left of the Copy bu...

Page 63: ... Send an email alert to the designated email addresses Under Network settings there is an option to setup one to three email addresses You can choose to have an alert sent to these email addresses when an alarm is triggered through this menu Full Screen Displays the full screen video feed of the triggered camera in Live View mode when alert is activated FTP Picture Upload FTP Video Upload Upload p...

Page 64: ...eful if you have cameras that follow egress paths around your premises or cover blind spots of other cameras as you have a greater chance of capturing an identifying image of the intruder or their vehicle To set the other channels that will begin recording when an alarm is triggered on the channel you are setting up click on the settings button under Record and click on the relevant channel s ...

Page 65: ...topped sending a signal to the DVR Video Loss Enable It is recommended that you select enable for all the event types Buzzer When enabled an internal DVR audible buzzer will sound every time an exception alarm is triggered Show Message If ticked a message will appear on your live screen monitor Send Email An email will be sent to your nominated email account s every time an exception alarm is trig...

Page 66: ...ction gives you the ability to save important events both video and snapshots to a USB flash drive or USB Hard drive 8 1 Using Search Function Click the Search button in the Start Menu to enter the search menu 1 Search Options the system provides various search playback methods General Events Sub periods Smart Pictures 2 Search Date search by a date to play back 3 Search Type the system provides d...

Page 67: ...click and drag on a camera image during playback to zoom in on the selected area Right click to return to regular playback Video Clip Quickly save a section of video to a USB flash drive View more on 8 2 1 Video Clip Backup Save Video Clip Volume Control scroll the slider bar to increase or decrease volume Snapshots to capture a snapshot image to your external USB data storage If the video playbac...

Page 68: ...bottom right corner of the display Use the timeframe options to view a smaller or larger time period Different types of recording shown in different colours Continuous recording Motion detection PIR detection Alarm Combined Motion detection and PIR 7 Playback Status displays how the video is playing normal speed paused or fast forward etc ...

Page 69: ...a search type 3 Select the channels you would like to search or check Channel to search all connected channels 4 The search result will display on the timeline from 00 00 to 24 00 5 Click play button to start playback 6 Control the playback with the buttons on the Video Playback Controls 7 Use the time frame options to view a smaller or larger time frame 8 If you want to quickly save a section of ...

Page 70: ... 3 Click icon 4 Check the channel s you want to use to make video clip backups Chapter 8 Playback Search 5 Move the mouse cursor to the timeline where you want to start the video clip 6 Press and hold the left button of your mouse and drag the cursor to the timeline where you want to end the video clip ...

Page 71: ...ndow Select a file type for your backup files when you click the Save button the Backup window will open Chapter 8 Playback Search 8 If you are unsure whether your USB storage is correctly formatted click the Format button Check the directory to make sure the video is being saved to the correct location and click OK The system will automatically assign file names to your video clips ...

Page 72: ...gress bar will appear showing the number of files uploaded and the total progress 10 Once the files have been uploaded to your USB the progress bar will be replaced by the message Backup Successful You can now close the Backup window by clicking Cancel ...

Page 73: ...D 1 Choose the date and time you want to search 2 Select the recording types you want to search you can tick Search Type to choose all 3 Choose the channels you want to search or check Channel to choose all channels Channels with available recordings will have next to it if the camera is greyed out there is no recording 4 Click the icon to start a search 5 Events fitting your search criteria are d...

Page 74: ...of list form by clicking below the icons which are shown at the bottom right corner of the screen Thumbnail view Shows large snapshots of the events with 20 thumbnail images per page This is the default view as shown on the previous page List view Recorded events will be displayed in a list with the channel and the time as below Chapter 8 Playback Search ...

Page 75: ... the date start time end time file size and a playback button In this view you can lock the video events to keep events from being overwritten in the hard drive The icon indicates the file is unlocked if you click on this icon it will change to the locked icon and the file will be locked from erasure ...

Page 76: ...heck the box next to Select to select all events in the page 10 The number of selected files total size information will be displayed at the right bottom of the screen 11 After selecting the file click the icon to save the video to USB drive or click the icon to play the event in a separate playback control window 12 You can choose to select Mainstream or Substream videos this may help you if your...

Page 77: ...it screens x 4 each split screen will play for 15 minutes Chapter 8 Playback Search 1 Choose the date time you want to search 2 Choose the split screens you want the videos to be played in 3 Check the recording types you want to search or check Search Type to choose all 4 Choose the channels you want to search Please note that this function only supports search play one channel at a time 5 Click t...

Page 78: ...ed on the timeline The color bar on the top of the timeline indicates the time span of the video split screen you have clicked The color bar on the bottom of the timeline indicates the time span for the whole videos you have searched 8 Use the timeframe options to view a smaller or larger time period Chapter 8 Playback Search ...

Page 79: ... save with a default file name of Tag Tag1 Tag2 etc 3 A Customized Tag will allow you to create an individual name for the tag to make it easier to identify in the Tag menu A simple of way of saving videos to view or download later is to use tags to identify these recordings This is a handy tool if you have a lot of stored recordings but you are only interested in downloading videos that contain p...

Page 80: ...you choose to create a Customized Tag this window will pop up if you click in the Tag Name box and the keyboard will appear to let give the Tag a name 5 Use the keyboard backspace button to clear the space then you can start writing in the name you want use ...

Page 81: ...rch 8 3 Tag Search and View 6 When you have finished typing the file name click on the Enter button and then click Save on the next window Your Tag is now saved under the date and channel that appeared in the Add Tag window ...

Page 82: ...ick Tag 2 Select the date or date range you wish to search for Tags 3 Select the Channels you wish to search 4 You can also search by Keyword this is useful if you have a lot of tags and you only want to find those that have a specific name 5 Click the search icon and your results will appear on the right hand side of the screen ...

Page 83: ...ick the Playback button on the line containing the Tag you wish to view If you want to change the name of the Tag you do this by clicking on the symbol You can also choose to delete Tags from this menu by clicking on the symbol Deleting the Tag does not delete the recording on the Tag you have used to identify the recording When you Play a tagged video it will open in a larger screen ...

Page 84: ... and View From the Tag menu you have all the functions available in the General search menu including Zoom and Save to a USB device The difference to the General Playback menu is in the Tag menu you will only see those videos you have tagged ...

Page 85: ...rk Setup 9 1 General This menu allows you to configure network parameters using DHCP or PPPoE Your home network type is most likely DHCP in this case simply ensure DHCP box is ticked and the system will set itself up ...

Page 86: ...Chapter 9 Network Setup 9 1 1 General PPPoE If your network is manually addressed you need to choose PPPoE and you will need your network authentication user name and password to the Internet ...

Page 87: ...dy taken by other applications please change it RTSP Port Default is 554 if the default port 554 is already taken by other applications please change it UPNP If you want to log in remotely to the DVR using the Web Client you need to complete the port forwarding Enable this option if your router supports the UPnP You need to enable UPnP both on DVR and router this will need to be done manually If y...

Page 88: ...he preferred DDNS server Your system will work with these well known DDNS providers DDNS_3322 DYNDNS NO_IP CHANGEIP DNSEXIT Domain Enter the domain name you created on the DDNS service provider s web page This will be the address you type in the URL box when you want to connect remotely to the WIRELESS NVR via PC Fox example NVR no ip org User Password Enter the user name and password you obtained...

Page 89: ...e are the two cloud services that are recognised by your DVR Details on how to setup cloud storage are in section 10 3 of this manual Setup Device Cloud You then need to nominate the email address or addresses of up to three receivers to whom you wish to send alarm email notifications In order to set your device up to send emails you will need to know the SMTP Port and SMTP Server for your particu...

Page 90: ...visable to leave this on Auto However in some circumstances it may be necessary if your email server requires the SSL or TLS verification to select one of these here 3 SMTP Port Enter the SMTP port of your email server 4 SMTP Server Enter the SMTP server address of your email 5 User Name Enter your email address or email user name ...

Page 91: ...word 7 Sender Input a name you would like displayed when the email arrives such as Home CCTV Alert 8 Receiver1 3 Enter the email addresses to which you would like alerts sent You can send to up to three email addresses 9 Interval This is the length of time that must elapse after your NVR sends an email alert before it will send another ...

Page 92: ... that your email user name and password are correct 2 Located at the back of your NVR you should see one or two flashing LEDs above the Ethernet port If you don t see this disconnect then reconnect the Ethernet cable or try a different port on your router or try a different Ethernet cable 3 If you are using a Gmail account and you are sure all the settings are correct and you haven t received an e...

Page 93: ... ring corresponding to the email trigger you want to use and then drag the cursor across the days and times you want to select to deselect an area click or drag across on the cells or you want to remove in the same manner The colour codes on the email schedule have the following meanings Green Motion detection Blue Intelligent analysis not supported by this DVR Red Exception HDD full HDD error or ...

Page 94: ...red snapshots from the DVR to your storage device over FTP FTP Enable Click to enable FTP function Server IP Enter your FTP server IP address or domain name Port Enter the FTP port for file exchanges Name Password Enter your FTP server user name and password Directory Name Enter the default directory name for the FTP file exchanges Test FTP Click to test the FTP settings ...

Page 95: ...lick inside the ring corresponding to the recording trigger you want to use and then drag the cursor across the days and times you want to select to deselect an area click or drag across on the cells or you want to remove in the same manner The colour codes on the email schedule have the following meanings Green Continuous Yellow Motion Purple PIR Thermal Detect Blue Intelligent analysis not suppo...

Page 96: ...eature no new footage will be captured once the HDD is full You can also choose to automatically overwrite the data at different time periods from once a day to every ninety days This ensures you keep your recordings for the period of time you think is most suitable When you have finished making your selection click Apply to continue Clicking Default will reset to factory settings In this menu you...

Page 97: ...hard drive such as read write heads electronics and internal memory Long This is a longer test that verifies the above as well as performing a surface scan to reveal problematic areas if any and forces bad sector relocation Conveyance This is a very quick test that verifies the mechanical parts of the hard drive are working Note When performing a test your DVR will continue to work as normal If an...

Page 98: ...e Drive which are both free services that allow you to easily store and share snapshots and always have them on hand when you need them Because the free cloud space is fairly limited you should clear out your recordings fairly frequently as depending on your recording settings you can use a lot space quickly ...

Page 99: ...d used for the Email setup in your DVR see 9 3 Email Activate Cloud Click to activate the function After a short moment you will see a message on screen An activation link has been sent to your email the email address which you had set to receive email alerts in 9 3 Email Check your email then click the link to activate Just follow the steps provided by your chosen service and you are done Cloud T...

Page 100: ...d storage so you aren t wasting space with recordings you don t need the same as you can do with your HDD storage Select the period of time for which you wish to retain recordings Video Type This drop down menu allows you to specify what type of video you wish to save Cloud Status After you have successfully completed the cloud service activation process this box will changed to Activated ...

Page 101: ... 3 Cloud Folder Name Each channel will have its own folder within your cloud service you can change the name of these folders by clicking on them and using the on screen keyboard to give them a name that is more relevant to you ...

Page 102: ...uage You can choose a different language for your DVR to use on screen Video Format Some monitors and TVs may work better with PAL or NTSC you can select which protocol to use in this menu Menu Timeouts This drop down allows you to select the amount of time when using the Setup and Playback that your DVR is idle before it reverts back to the live view You can choose from 30secs 1 2 5 or 10 minutes...

Page 103: ... click the tabs to make adjustments Date and Time Set date time formats and time zone NTP You can also choose NTP network time protocol to automatically set the time using the network DST Set when DST daylight saving time begins and ends so the system will automatically adjust itself ...

Page 104: ...n either as a single camera view or four or six cameras at a time Most people will choose Layout 1 which will show one channel at a time but you can choose Layout 4 or Layout 6 which are more relevant if you have six or more cameras operating SEQ Dwell Time is the amount of time that each channel is displayed Using the on screen keyboard enter the number of seconds you would like to display a vide...

Page 105: ...or or TV Click Setup button to adjust Scale and Offset Use this function to adjust the size position of the display screen to match your monitor or TV Click Setup button to adjust This can be useful if you have a screen in screen option on your TV and you want to be able to make the CCTV image smaller than the whole screen Scale will adjust X Y axes relative to each other X Offset and Y Offset wil...

Page 106: ...e on the Live View screen when not in use up to four minutes Cursor Acceleration This slider adjusts the speed at which the cursor moves relative to mouse movement Transparency This slider adjusts the transparency of the Menu Bar and Main Menu The higher the number the more see through the menus become This is purely an aesthetic preference ...

Page 107: ...unt types ADMIN System Administrator The administrator has full control of the system and can change both administrator and user passwords and enable disable password USER Normal User Users only have access to live viewing search playback and other functions You may set up multiple user accounts with varying levels of access to the system ...

Page 108: ...click Save to save your new password You will be required to input your old password to authenticate Password Enable It s strongly recommended to enable the password to protect your privacy If you want to disable the password protection please ensure your DVR is placed in a secure place Unlock Pattern Enable You can choose to use a pattern instead of a password if you prefer User Name You can chan...

Page 109: ...wn next to User Enable 3 Click the field next to User Name to change the user name for the account 4 Select Enable from the drop down next to Password Enable 5 Click the field next to Password to enter the desired password 6 Click the field next to Confirm to reenter the password 7 Click Save You will be required to input your Admin password to authenticate ...

Page 110: ...er the Permission tab on the System Multi User menu 2 Once in this menu you can allocate various permissions to the individual user to access system menus such as Manual Record and Capture 3 You can also give them access individual channels within Live View Playback and Backup menus 4 If you click the All button all the Permission boxes will be ticked conversely if you click Clear all the Permissi...

Page 111: ...Chapter 11 System 11 3 Maintenance In this section you will be able to search view the system log load default settings upgrade the system export import system parameters and manager system auto reboot ...

Page 112: ... you would like to search for from the dropdown next to Log Type or select All to see the entire system log for the selected time period 4 Click Search 5 Browse system log events from your search period Video events can be played back instantly by clicking in the Playback icon Right click to return to your search results Use the buttons in the bottom right corner of the menu to move between pages ...

Page 113: ... work out which changes you have made have affected its behavior You can choose to reset all settings at once or just settings on specific menus Restoring default settings will not delete recordings and snapshots saved to the hard drive When you have selected the settings you want to return to default simply click Apply to activate this change 11 3 2 Load Default ...

Page 114: ...ne of the USB ports on your DVR Now open up the Upgrade tab within Maintenance click on the Select File button and an Update window will pop up select the USB device you are using in the Driver List on the left you may need to refresh the list using the button then select the file you saved from the website and click OK You will then return to the previous window with the file you have just select...

Page 115: ...his prior to doing an upgrade or if you want to copy your settings to another DVR Save Settings Click to save the current DVR system settings to the USB device You will be required to input the Admin password to authenticate Load Settings Click the Load Settings button to navigate to the system settings file you want to import from your USB flash driver You will be required to input the Admin pass...

Page 116: ...enu allows the system to auto reboot the DVR regularly It is recommended to leave this function enabled as it maintains the operational integrity of your DVR Auto Reboot Check to enable Time You can set the DVR to reboot every day week or month ...

Page 117: ...ies to systems that are using IP cameras through a network router and do not apply to standard DVR cameras using a BNC connector If you would need information on maintaining IP cameras please use the NVR manual 11 4 IP Camera Maintain ...

Page 118: ...his page is you will find the P2P ID P2P QR code here You can scan this QR cord with the mobile app to remotely view the DVR 11 5 Information This menu allows you to view the system information channel information record information network status ...

Page 119: ...Chapter 11 System 11 5 1 Channel Info View channel information for each connected camera such as alias mainstream and substream recording specifications motion detection status privacy zone ...

Page 120: ... 3 Record Info View recording information for each connected camera such as bitrate stream type recording resolution and frame rate FPS 11 5 4 Network State This page gives you a summary of the network settings for your DVR ...

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