Concept2 CP 2000, Instruction Manual

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4. Put the Water Tank back.
NOTE: The state of the filter will affect the cleaner performance.
TROUBLESHOOTING
If a problem occurs, look at this chart first. If that does not help, contact a service centre. The
steam trigger does not work.
• Check the appliance is connected to the mains.
• Check the power cord.
No vapour comes out of the steam nozzle.
• Maybe there is no water in the water tank.
• Maybe the water tank is not properly installed in the appliance.
The textile pad does not clean.
• The pad may be too saturated with dirt and needs to be washed. See the Maintenance section.
FAQ
How long does it take the device to be ready? Approximately 25 seconds.
Can I use the device on all floor surfaces? It can be used on all hard floor types such as marble, ceramic, stone,
linoleum, sealed hardwood floors and parquet.
Does the device generate the steam automatically? No, to generate steam you should press the steam trigger
under the handle.
Can I put detergents or other chemicals inside the water tank? No, it may damage the device.
What should I do if I live in an area where water is very hard? You can use filtered water or you will have to
change the filter more often. If a weak steam flow comes out from the nozzle, check the opening of the steam
nozzle whether it is clogged with a scale.
When is it time to change the water filter? How do I notice? It depends on the water hardness. Normally every
6 months. You may notice that the yellow colour inside of the filter has faded a bit.
How long will full water tank last before needing to be refilled? Approximately 12 minutes if the trigger id
pressed continuously.
Is the mop washable? Yes, it can be washed by hand or in a washing machine with a mild detergent at max
temperature of 40 °C. Do not use bleach or fabric softener.
How often should I replace the mop? lt depends on different factors above all how hard the floor is. The best
way to identify when to change the mop with a new one is when the mop is still dirty after having been washed
or if you notice that it doesn’t perform like it used to.
SERVICE
Maintenance of a more extensive nature or repair, which requires interference with the internal parts of the
product, must be performed by a professional service.