Comunello MR20S130H0G00, Instruction Manual

Page: 34 / 112

16
8. FAQ (frequently asked questions)
Question Cause Remedy
The actuator is not operating
No voltage supply
Check the electrical cut-out or safety switch
is "On".
A cable may not be connected. Check the
actuator voltage corresponds to voltage
supply detected.
With voltage supplied
Check the actuator voltage corresponds to
voltage supply detected.
The actuator is not travelling
the distance required
The window opening is not as
required
Check that according to the table on Page
12 the DIP-switches are set for the correct
travel.
Detach the spindle from the fixing and
check that the limiting arm allows the
actuator to travel the complete run. If this
does not happen, adjust the limiting arm so
that the actuator travels the whole distance.
The actuator pulls out the
screws
Fixing is no longer fastened to
the frame
Check that suitable fixings have been used.
Check that, on closing, the spindle is
perfectly perpendicular to the frame. If
not, check that the fitting was carried out
according to the Installation Sequence, 5.1.