Appendix A
Troubleshooting
113
6.
The firmware is corrupted and I can’t access the router’s “Firmware Upgrade” page anymore.
A. You have to perform a manual firmware recovery procedure. First, power OFF your router.
Except for your PC, disconnect all other networked devices from the router.
B. You MUST give your PC a static IP address of 192.168.168.100 with a subnet mask of
255.255.255.0. By default your PC will also learn the IP address of 192.168.168.100 from the
router.
!
If you are using Windows 98SE or Windows Millennium, follow Part 1(c) of the manual to
set the static IP address.
!
If you are using Windows 2000 or Windows XP, follow Part 1(d) of the manual to set the
static IP address
C. Depress and hold the “Reset” button on the router, and at the same time power ON the
device and hold the button for 5 seconds.
D. Insert the Product CD into the CD-ROM drive of your PC, where the CD-ROM drive is X:\,
double-click “np28grcv.bat” to begin the firmware recovery process.
E.
It takes about 1 minute to complete the whole process. Power OFF and then power ON the
router to continue with normal operation.
7.
I have installed my printer driver but still cannot print.
A. You need to check your print processor status. Go to your
Printers & Faxes
, select your printer and right click to choose
Properties
.
Summary of Contents for NetPassage 28G Hotspot
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