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Printer is on, but nothing prints.
•
The printer may be improperly connected to the computer. Check the cable
connections at the All-In-One and at the computer.
•
Make sure that the printer cable is a standard USB cable.
•
The USB cable may be defective. Try another cable.
•
Make sure your application has the A1000 selected as the default printer.
•
Make sure there is paper in the paper input tray.
•
Make sure that the paper path is not blocked.
Printer seems to be printing, but no
characters are printing.
•
Be sure the tape covering the nozzle of the print cartridge has been removed.
•
The print cartridge may be out of ink.
Unexpected characters print or characters
are missing.
•
Make sure that your application has the A1000 selected as the default printer.
•
Check the USB cable connections.
•
The print head may need to be cleaned.
See
“
Cleaning Print Cartridges
”
section
.
Printer prints very slowly.
•
You may be using “High” print quality. Adjust your Print Quality settings to
NORMAL
or
QUICK PRINT.
•
Graphics print more slowly than text.
•
Color prints more slowly than black.
•
Special media prints more slowly than plain paper.
•
If printing in black, make sure photo cartridge is not installed.
•
Open applications affect print speed. Close other running programs if they are not
required.
The Control Panel does not respond.
•
Unplug the A1000 power cord, then plug it back in.
Making a local copy at 100% does not print
on a single sheet although the same size
paper is in the paper input tray.
•
The A1000 does not know the paper size that is loaded in the printer output tray.
Press
Setup
, use the menu key to select the
Paper Size
menu. Press the
Options
button until the correct paper size (letter, legal, A4) is displayed.
Page does not print.
•
Complicated page formats may not be printable on the printer. Too many fonts
and/or complex graphics can cause this problem. Simplify your page.
The A1000 doesnot respond.
•
Unplug the A1000’s USB cable for at least 10 seconds, then reconnect.
•
Unplug the A1000 power cord, then plug back in.
•
Restart Windows.
