18
Quick Setup & Getting Started Guide
Getting Started
Solving Minor Problems
You may be able to easily resolve the minor problems described in
this section. If a problem persists and you are unable to resolve it
yourself or if you feel uncomfortable about performing the operation,
contact your Compaq authorized dealer or reseller.
Solving Minor Problems
Problem
Cause
Solution
Computer will not
turn on.
Computer is not
connected to an external
power source.
Connect to an external power
source.
Cables to the external
power source are
unplugged.
Ensure that cables connecting the
computer to the external power
source are plugged in properly and
the wall outlet is active.
Drive power, data, or
power supply cables may
not be properly
connected.
Reseat drive power, data, and power
supply cables.
The unit temperature was
exceeded. The fan may
be blocked.
1. Unit is in an exceedingly hot
environment. Let it cool down.
2. Ensure that computer air vents
are not blocked and internal fan
is running.
Contact Compaq authorized reseller
or service provider.
Computer appears
locked up and will not
turn off when the power
button is pressed.
Software control of the
power switch is not
functional.
Press and hold the power button for
at least 4 seconds until the computer
turns off.
sp-gs.book Page 18 Thursday, December 13, 2001 8:58 AM
