Compaq Deskpro 1000 Series of Personal Computers
2-7
2.3.3
Diskette Drive Problems
This section identifies some quick checks for diskette drive–related problems.
Table 2-3
Solutions for Diskette Drive Problems
Problem
Possible Solution
Diskette drive light stays on.
1. Diskette may be damaged. In Windows 95, run SCANDISK. At the
Start menu, highlight Programs, select Accessories, select System
Tools, then SCANDISK.
2. Diskette could be installed incorrectly. Remove the diskette and
reinsert.
3. Software program may be damaged. Replace the program
diskettes.
4. Drive cable is not properly connected. Reconnect drive cable.
Diskette drive cannot write to
a diskette.
1. Diskette is not formatted. Format the diskette.
2. Diskette is write-protected. Either use another diskette that is not
write-protected or disable the write protection on the diskette.
3. Writing to the wrong drive. Check the drive letter in the path
statement.
4. Not enough space is left on the diskette. Use another diskette to
write the information.
5. Diskette write control is disabled. Check the security feature
settings in Setup.
Diskette drive cannot read a
diskette.
1. Diskette is not formatted. Format the diskette.
2. Using the wrong diskette type for the drive type. Use a diskette that
is compatible with the drive.
3. Reading the wrong drive. Check the drive letter in the path
statement.
4. Diskette drive has been disabled by Computer Setup. Run
Computer Setup and enable the diskette drive.
A problem has occurred with a
disk transaction
The directory structure is bad, or there is a problem with a file. In
Windows 95, run SCANDISK. At the Start menu, highlight Programs,
select Accessories, select System Tools, then SCANDISK.
Nonsystem disk message.
Remove the diskette from the drive and press any key.
Drive not found.
Check the cables for loose connections.
