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Compaq Compaq Presario,Presario 8017, User Manual

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Compaq Presario

S0000 / 8000 Series Computers

User’s Guide

System Recovery

If you need to restore the original software on your PC, Compaq has 
provided a convenient solution right on your hard drive. 

We call this part of your hard drive the “

recovery partition

.” The recovery 

partition takes up some space on your hard drive.

•   No more hunting for lost CDs
•   Easy to use — simple one-button launch — no need to wait by the PC  
 loading 

CDs

•   Get up and running faster — your PC can recover the information  

 

 

directly from the hard drive more quickly

If you want a set of recovery CDs, you can create them from this recovery 
partition using the Recovery CD/DVD Creator application (select models 
only).

See the chapter “Using Application Recovery and System Recovery” for 
complete instructions.

Summary of Contents for Compaq Presario,Presario 8017

Page 1: ...kes up some space on your hard drive No more hunting for lost CDs Easy to use simple one button launch no need to wait by the PC loading CDs Get up and running faster your PC can recover the informati...

Page 2: ...user s guide...

Page 3: ...to another language without the prior written consent of HP Hewlett Packard Company P O Box 4010 Cupertino CA 95015 4010 USA 2000 2003 Hewlett Packard Development Company L P All rights reserved Hewle...

Page 4: ...ng your pc 11 turning off the pc 11 standby mode 12 hibernation mode 13 automatic standby or hibernation 13 making recovery cds dvds 14 installing software and hardware devices 14 transferring your ol...

Page 5: ...t sign up 36 using a browser 37 searching the internet 37 restricting internet content 38 sending and receiving e mail 39 if using outlook express 39 if your isp provides the e mail program 40 getting...

Page 6: ...ndows media player 61 creating burning data cds using windows xp program 62 creating burning dvds using the dvd writer drive 62 using a tv as a monitor 63 cables you may need 63 connecting to a tv set...

Page 7: ...g system recovery using recovery discs 89 upgrading and servicing the pc 91 preparing the pc 91 removing or upgrading a drive 94 locating drive positions 95 removing a drive 95 replacing or adding a d...

Page 8: ...PC page 57 Connecting to a TV page 63 Getting digital pictures onto your PC page 50 Connecting a printer page 31 Finding help if something doesn t work page 41 Keeping your PC healthy page 67 Going ba...

Page 9: ...WARNING Your system is provided with a voltage select switch for use in a 115 or 230 VAC power system The voltage select switch has been pre set to the correct voltage setting for use in the particula...

Page 10: ...formation on protecting your PC Put your PC together in this order 1 Position the PC chassis and connect the power cord to the chassis and to the power outlet but do not turn on the PC 2 Position the...

Page 11: ...e the desktop Refer to turning on your pc for the first time on page 10 for details 7 Restart the PC Click the Start button on the taskbar click Turn Off Computer and then click Restart The PC turns o...

Page 12: ...our Web browser address box and then press Enter on the keyboard pc back Connect your main hardware devices like the monitor keyboard and mouse at the back of the PC Other peripheral devices like a pr...

Page 13: ...uctions that came with your peripheral device to load the appropriate driver Connector Symbol Description Mouse PS 2 Keyboard PS 2 Universal Serial Bus USB for mouse keyboard digital cameras or other...

Page 14: ...D connecting the modem The modem is used for connecting to an ISP that provides telephone dial up connection to the Internet NOTE Your PC may not come with a modem Your PC features and connector posi...

Page 15: ...k at the back panel of the PC The modem connector looks similar to one of the following illustrations NOTE Your PC may have only one modem telephone connection A C B A C D F E B A C other ways to conn...

Page 16: ...ite listed in the Warranty Support Guide click the support link type modem upgrade into the Search box and then click the arrow to the right of the box Follow the instructions provided NOTE Your ISP m...

Page 17: ...a 100BaseT port on the network hub NOTE Hubs are devices that can connect PCs to a network 3 With the PC turned on check the lights next to the Ethernet connector for status ACTIVITY Lit yellow during...

Page 18: ...ur pc You may be prompted to register the PC select models only Register so you can receive changes updates and support You can register any of these ways Double click the registration icon on your de...

Page 19: ...manually 1 Press the Standby button on the keyboard if it is present The screen goes dark and the PC goes into standby mode 2 When you want to use the PC again press the Esc key on the keyboard or pre...

Page 20: ...ain after hibernation press the On button on the front of the PC If the PC does not work properly when you wake it from hibernation follow these steps to restart the PC 1 Click Start on the taskbar 2...

Page 21: ...nstall any software programs that came on CDs or DVDs included in the PC box select models only You may wish to install additional software programs or hardware devices on your PC Restart the PC after...

Page 22: ...herals and software applications Software programs such as a word processing program which performs specific functions Information about using software and about the Microsoft Windows XP operating sys...

Page 23: ...e start menu and Select programs or documents Open the Help and Support Center Start a search Run a program Open the Control Panel to view or change settings A B C D Click Presario Info Center to view...

Page 24: ...hoose All Programs 3 Choose PC Help Tools 4 Click Compaq Organize learning to use your pc Click the Start button and select Presario Info Center select models only A window opens with a welcoming mess...

Page 25: ...the drag and drop technique 1 Select the item in All Programs or in a folder 2 Left click the item and hold down the mouse button 3 Move the mouse pointer to where you want the item and then release...

Page 26: ...the screen to move Use the mouse on a flat surface NOTE The optical mouse cannot work on a glass translucent or reflective surface A wireless mouse select models only is an optical mouse that uses a r...

Page 27: ...on up away from you To scroll toward the end of a document roll the scroll wheel button down toward you autoscrolling 1 Place the cursor anywhere in the text and press the scroll wheel button once An...

Page 28: ...Printers and Other Hardware if it is present 4 Double click Mouse 5 Click the Pointer Options tab 6 In the area Motion use the slider to adjust the pointer speed 7 Click Apply and then click OK using...

Page 29: ...the previous or next track record and eject the disc tray for two drives Mute speaker sound Customize the buttons to open programs and connect to Internet Web sites Get support information Find a file...

Page 30: ...on the receiver indicates receiver activity A C B D If your keyboard does not work properly refer to troubleshooting on page 71 LEDs light emitting diodes are lights used to indicate status A The ligh...

Page 31: ...F12 Pressing F1 displays a Help window for the software program being used Pressing F3 displays a search window F1 and F3 are available at all times Other function key operations vary by software pro...

Page 32: ...a document or in a game numeric keys l l Press the Num Lock key to lock and unlock the numeric key functions When the Num Lock light on the keyboard is on the numeric keys work in the same way as the...

Page 33: ...ic functions Caps Lock Alphanumeric keys are locked to uppercase Scroll Lock Scroll function is locked special keyboard buttons l l There are special buttons select models only at the top of the keybo...

Page 34: ...standby again May take 10 30 seconds before screen reappears B user User Switches between the PC users C Compaq Compaq Links to Compaq Web site D Help Opens the Help and Support Center E photo HP Pict...

Page 35: ...Down buttons Volume knob Increases speaker volume when turned clockwise and decreases volume when turned counterclockwise It can be turned indefinitely even after maximum sound has been reached Volume...

Page 36: ...mail Starts your e mail program Can be reconfigured to open any site or software program E Offers Launches an online community experience with chat discussion boards clubs and more Can be reconfigured...

Page 37: ...9 for each button you want to customize 11 Click OK when you are done NOTE Clicking the Restore Defaults button on the Button tab restores all of the Internet buttons to the factory settings adjusting...

Page 38: ...uctions that come with your printer to install the specific printer driver that it requires You can print text and graphics from most software programs and Internet sites if you have a printer connect...

Page 39: ...32 user s guide...

Page 40: ...e with each other through telephone lines digital service or cable lines Each Internet computer is independent and its operators choose which files to make available to users of the Internet To connec...

Page 41: ...n you enter the URL into your browser address box and press the Enter key on your keyboard the browser contacts that location and displays the Web page for you Imagine you are reading a newspaper On p...

Page 42: ...net service select models only 3 Connect to your ISP and the Internet Use one of these methods Double click the ISP provided icon on the desktop Or Press the Connect or Internet button on the keyboard...

Page 43: ...act your ISP for any specific software and hardware you may need To open Easy Internet Sign up Double click the Easy Internet Sign up icon on the desktop Or 1 Click Start on the taskbar 2 Choose All P...

Page 44: ...ay need to click a button or select from a menu to display the search feature depending on the type of browser program Type a question or a word that describes the information you want to find into th...

Page 45: ...doesn t know the password To allow access to an unrated site or page you approve of open it and when the password window appears select the option always allow viewing or allow viewing only this time...

Page 46: ...Connection Wizard window opens if you are not already connected to the Internet The Wizard will ask for connection information such as an account name and password and the names of an incoming and an...

Page 47: ...ok Express 2 If necessary click the Send Recv tool on the toolbar to have your e mail program get the new messages from all listed e mail accounts 3 Click the Inbox folder to view the list of incoming...

Page 48: ...e Compaq Presario PC Help instant support When you need assistance to solve a PC related problem use Instant Support select models only With Instant Support you can run tests or submit a problem for h...

Page 49: ...or close a message it will not automatically display again To read a previously received message open Compaq Connections 1 Click Start on the taskbar 2 Chose All Programs 3 Choose PC Help Tool 4 Choo...

Page 50: ...blems For help on general and miscellaneous problems you may be experiencing refer to troubleshooting on page 71 upgrading and servicing the pc Information about the internal parts of the PC chassis i...

Page 51: ...see a list of manuals for your PC NOTE Online manuals are associated with specific PC model numbers Some models do not have online manuals web sites about your pc Use the Web site addresses listed in...

Page 52: ...2 channel speaker system A multi channel audio speaker system is a system with more than two channels and may include a subwoofer For example 5 1 channels referred to as a 6 speaker mode uses two fron...

Page 53: ...to use the Volume icon are 1 Click the Volume icon on the taskbar 2 Adjust the volume 3 When you are satisfied with the sound level click outside the Volume window to close this window Or 1 Double cli...

Page 54: ...u do not see the Speaker Configuration tab your PC does not have the multi channel capability However it still has two channel stereo output 5 Click the Speaker Configuration tab 6 Select the option d...

Page 55: ...microphone with multi channel audio on page 49 To use a microphone connected to the front of your PC select models only select the working microphone NOTE If you connect your microphone to the back of...

Page 56: ...ntrol window and then click Advanced Controls 7 To make finer adjustments to the sound click the Advanced button and then select the Microphone 1 Mic Boost check box 8 Click Close 9 Repeat step 6 if n...

Page 57: ...al card slots which accept the memory cards and the microdrive disk drive Card 4 slot Reader CompactFlash type I media Lower left slot CompactFlash type II media Lower left slot IBM Microdrive disk dr...

Page 58: ...not blinking and then remove the media A steady light indicates that the PC is not reading or writing the media WARNING Do not try to remove media when the In use light is blinking Doing so may cause...

Page 59: ...n Drive or Combo drive Combines the functions of two drives into one There are two versions A DVD Writer drive and a CD RW drive Or A DVD ROM drive and a CD RW drive Diskette floppy Reads and writes t...

Page 60: ...D 1 With your PC turned on press the Eject button A near the drive to open the disc tray IN A A 2 Remove the CD DVD from its case holding the disc edges only 3 Gently place the disc in the tray with t...

Page 61: ...if it is accessible To remove a CD or DVD 1 With the PC turned on open the disc tray by pressing the Eject button NOTE You cannot eject the disc tray when the PC is off 2 Holding on to the disc edges...

Page 62: ...and from a diskette 4 When you are ready to remove the diskette check that the light on the drive is off This indicates that the PC is not writing to the diskette 5 Press the Eject button on the PC to...

Page 63: ...title or track number in the Playlist You can also control the CD by using the keyboard media control buttons select models only For more information on this software click the Help menu in the MusicM...

Page 64: ...cds and dvds with windows media player on page 56 NOTE Most DVD movies are localized to geographical countries regions For information about this see using country region codes on page 59 To start In...

Page 65: ...The WinDVD video window and control panel opens NOTE If you are playing a movie full screen and the WinDVD control panel is hidden you can redisplay it by clicking anywhere in the video window To use...

Page 66: ...try region code of the first DVD movie you play determines your DVD country region For example if you play a DVD with a country region 1 code WinDVD sets the current country region of your DVD player...

Page 67: ...cd on page 60 or creating a data cd on page 61 creating a music cd RecordNow creates closed session music CDs which means you must record all music files on one CD in one recording session Music file...

Page 68: ...t have the same name as your new data files on your CD RW disc creating burning music cds with windows media player NOTE HP supports lawful use of technology and does not endorse or encourage the use...

Page 69: ...skbar and choose My Documents or the folder that has the files you want to copy 2 Select the file or files you want to copy 3 Click Copy to CD in the Tasks list 4 Click My Computer in the Other Places...

Page 70: ...separately The type of video cable you need depends on your TV If your TV has an S video jack you need an S video cable If your TV has a composite video jack you need a composite video cable and depen...

Page 71: ...o adapter cable Connect the S video adapter cable to the S video jack on the back of the PC A B C D NOTE The S video adapter cable is only needed if there is no composite video jack on the back of the...

Page 72: ...select Clone to view the computer image on your PC monitor and your TV simultaneously NOTE You can view the PC image on just the TV In the area nView Display Mode select Standard Dualview click the D...

Page 73: ...With Standard Dualview selected in the area nView Display Mode click the Device Settings button choose Select Output Device and then select the Analog Display option 5 Click the OK button and then cli...

Page 74: ...r cord using virus protection programs Compaq provides a virus scanning software program to help protect your PC select models only A PC virus can destroy information on the hard disk drive You can ge...

Page 75: ...to more than 250 GB of total disk space Your PC comes with preloaded software programs and a partition within the hard disk drive that takes up a certain amount of space on the hard disk drive Refer...

Page 76: ...oes to the Recycle Bin You can retrieve files from the Recycle Bin until you empty it When you empty the Recycle Bin the files are permanently deleted 1 Double click the Recycle Bin icon on your Windo...

Page 77: ...top cleanup click Clean Desktop Now 7 Follow the onscreen instructions Retrieve a desktop icon by opening the Unused Desktop Shortcuts folder on your desktop and dragging the icon onto the desktop cle...

Page 78: ...the symptom or problem and try the solution listed The tables appear in this order Audio CD ROM CD RW DVD ROM or DVD Writer Drive Diskette Floppy Drive Display Monitor Hard Disk Drive Hardware Instal...

Page 79: ...eadphones are plugged in Unplug the headphones cd rom cd rw dvd rom or dvd writer drive Symptom Problem Solution Disc is upside down in the drive tray Reinsert the disc with the label facing up DVD dr...

Page 80: ...d undamaged Select a slower write speed for the recording drive Refer to the Help menu in the RecordNow recording program to choose the speed Cannot create burn a CD Problem with PC operation Close al...

Page 81: ...rmatting the diskette NOTE If you encounter display monitor problems refer to the documentation that came with your monitor and to the common causes and solutions listed in this table display monitor...

Page 82: ...details Device connector is not seated or connected properly Ensure that the device is properly and securely connected and that the pins in the connector are not bent down Cable s of new external devi...

Page 83: ...Right click the device and select Properties 8 If available click the Resources tab to verify that there is a device conflict 9 Click the General tab to see if your device is enabled and working prop...

Page 84: ...Yes when the confirmation window opens NOTE Removing the AOL program will not cancel your account with AOL keyboard and mouse Symptom Problem Solution Keyboard connector is not properly connected Tur...

Page 85: ...lacement details Mouse is not connected properly Try unplugging and then reconnecting the mouse cable to your PC Mouse does not work after installation or is not detected Wireless mouse batteries are...

Page 86: ...supply cables See the upgrading and servicing the pc for instructions PC appears locked up and won t turn off when the On button is pressed PC is not working Press and hold the On button until the PC...

Page 87: ...80 user s guide...

Page 88: ...C including using the System Recovery program Try these methods in the order listed here or refer to the table that follows the list Restart When you restart the computer the PC starts over using the...

Page 89: ...ery program select models only see application recovery on page 87 System Recovery Use the Compaq System Recovery program as a last resort to reinstall the software Perform System Recovery using the h...

Page 90: ...tem Restore Application Recovery program System Recovery from the hard disk partition System Recovery from the recovery CDs DVDs You installed a new application or device driver 1 An application does...

Page 91: ...information of this recovery partition onto CDs or DVDs 4 Then if you would like to make extra space available on your hard drive you can delete the recovery partition using a special software tool 5...

Page 92: ...reate than a set of CDs A DVD has more capacity than a CD so there are fewer discs to record and store To use this program your PC must have a CD RW drive DVD Writer drive or other drive that can writ...

Page 93: ...overy CD DVD Creator program You cannot make System Recovery CDs after you remove the system recovery partition You must create burn the Recovery Tools CD before you can use it to create or to start t...

Page 94: ...at came on CDs or DVDs included in the PC box Reinstall these programs directly from the CDs or DVDs to start application recovery 1 Close all applications and folders 2 Uninstall the existing damaged...

Page 95: ...he special recovery partition on the hard disk drive use recovery discs to reinstall the operating system and software on the hard disk drive See system recovery using recovery discs on page 89 Make y...

Page 96: ...d them recovery discs are not included with your PC See creating recovery cds dvds on page 84 starting system recovery using recovery discs The recovery discs provide two recovery options Standard Rec...

Page 97: ...recovery press R Click Next to proceed with the System Recovery Click Yes to start the recovery Insert the remaining recovery discs when directed Or For full System Recovery press F Click Yes to perfo...

Page 98: ...re noted IN 8000 series model and S0000 series model preparing the pc Before you upgrade any component in your PC you need to prepare the PC so that you can safely handle it and the components CAUTION...

Page 99: ...of personal injury from electrical shock and or hot surfaces disconnect the power cord from the wall outlet and allow the internal system components to cool before touching 5 Disconnect all external d...

Page 100: ...by following the appropriate method for your PC model To remove the front bezel from the S0000 series model gently pry the top section 1 of the bezel away from the chassis On the inside of the front...

Page 101: ...D ROM or CD RW drive DVD ROM or DVD RW R drive Hard disk drive Diskette drive 7 In 1 memory card reader select models only You need a screwdriver to replace any of the drives CAUTION Back up your pers...

Page 102: ...and data cable 2 from the back of the drive you want to remove as indicated in the following illustrations Use a gentle rocking motion Some units may have a sound cable If so disconnect the sound cabl...

Page 103: ...96 user s guide disconnecting the 7 in 1 memory card reader cable disconnecting the diskette floppy drive cables disconnecting the hard disk drive cables...

Page 104: ...you want to remove and then slide the drive from its drive bay 2 The latch drive bracket secures the drives in their respective positions in the chassis removing a drive from the S0000 series To relea...

Page 105: ...to step 7 otherwise you are finished with the task of removing a drive from the chassis If you have the 8000 series and you removed a hard disk drive a 7 In 1 memory card reader or an optical drive yo...

Page 106: ...skette drive on the 8000 series before starting step 1 in the following instructions you need to fit the diskette drive in a diskette drive adapter as described in reassembling the diskette adapter on...

Page 107: ...de slots until it snaps into place sliding the drive into the drive bay on the S0000 8000 S0000 shown 3 Reconnect the power and data cables to your drive as indicated in the following illustrations re...

Page 108: ...te adapter To replace or add a new diskette floppy drive on the 8000 series you need to reassemble the adapter around the diskette drive The S0000 series does not need an adapter 1 Lower the diskette...

Page 109: ...n slots in the PC The procedures for upgrading or replacing these modules are the same for the S0000 and 8000 series removing a memory module CAUTION When handling a memory module be careful not to to...

Page 110: ...odule 2 from the memory slot removing a memory module replacing or adding a memory module Upgrade the memory in your PC with memory of the same type and speed as the memory originally installed in you...

Page 111: ...ing a memory module 3 Complete the procedure described in reassembling the pc on page 107 NOTE If a blank screen is displayed after replacing or adding a memory module the memory is installed incorrec...

Page 112: ...xpansion bracket cover 2 removing the screw and expansion bracket cover on the S0000 series 3 Inside the PC on either the S0000 or 8000 series locate the expansion slots on the system board If you hav...

Page 113: ...ted properly in the expansion slot replacing or adding an expansion card on the S0000 8000 S0000 shown If you have an 8000 series continue to step 2 If you have an S0000 series skip to step 3 2 For th...

Page 114: ...the chassis 1 so that the front bezel hooks onto the chassis and then press the bottom end of the bezel to the chassis until it snaps into place 2 1 2 replacing the front bezel on the S0000 series To...

Page 115: ...e that the hole for the thumbscrew s align with the hole in the chassis 2 and replace the thumbscrew s replacing the side access panel on the S0000 series replacing the side access panel on the 8000 s...

Page 116: ...ect all peripheral devices to the PC WARNING To reduce the risk of electrical shock fire or damage to the equipment do not plug telecommunications or telephone connectors into the network interface ca...

Page 117: ...110 user s guide...

Page 118: ...7 customizing 30 Eject 53 E Mail 28 Help 27 mouse 19 mouse scroll wheel 19 Mute 28 Off See turning off PC On 10 Power 10 Search 28 special keys 26 Standby 27 Start 16 user 27 C cables for connecting a...

Page 119: ...e cables disconnecting 96 reconnecting 100 domain name 34 double click 20 drive locations 7 types 52 drive locations 95 drive lock 97 98 driver recovery 82 driver rollback 81 DSL Digital Subscriber Li...

Page 120: ...button 28 organizing destinations 17 restricting content 38 searching the 37 signing up with an ISP 35 Internet connection high speed 9 Internet Service Provider ISP defined 33 InterVideo WinDVD Playe...

Page 121: ...roblem turning on 79 running tests 41 setting it up 3 settings 16 sleep mode See hibernation mode standby mode about 12 standby mode automatic 13 standby mode manual 12 System Recovery 82 System Resto...

Page 122: ...on problems 71 sound manager multi channel 45 46 sound troubleshooting 72 speaker volume adjusting 46 speakers 45 multi channel 45 special offers 42 Standby button 27 standby mode automatic 13 manual...

Page 123: ...con show 48 volume displaying icon in taskbar 46 48 W warranty 43 Web See also Internet browser programs 37 page 34 searching the 37 Windows Media Player 56 creating CDs 61 Help 57 62 Windows XP 15 de...

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