Compaq AlphaServer ES45 1B Owner'S Manual Download | Manualshive

Page: 301 / 322

background image

Troubleshooting

7-23

Table 7–8 Boot Problems

Symptom

Action

System cannot find
boot device.

Check the system configuration for the correct device
parameters (node ID, device name, and so on).

Use the show config and show device commands.

Check the system configuration for the correct
environment variable settings.

Examine the auto_action, bootdef_dev,
boot_osflags, and os_type environment variables.

For network boots, make sure ei*0_protocols or
ew*0_protocols is set to bootp for Tru64 UNIX or
mop for OpenVMS.

Device does not boot.

For problems booting over a network, make sure
ei*0_protocols or ew*0_protocols is set to bootp
for Tru64 UNIX or mop for OpenVMS.

Run the test command to check that the boot device
is operating.

«
...
299
300
301
302
303
...
»

Summary of Contents for AlphaServer ES45 1B

Page 1: ...Compaq Computer Corporation AlphaServer ES45 Owner s Guide Order Number EK ES450 UG B01 This manual is for managers and operators of ES45 systems ...

Page 2: ... constituting an additional warranty FCC Notice This equipment generates uses and may emit radio frequency energy The equipment has been type tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC rules which are designed to provide reasonable protection against such radio frequency interference Operation of this equipment in a residential area may cause...

Page 3: ... international standards EN55022 1998 CISPR 22 Electromagnetic Interference EN55024 1998 CISPR 24 Electromagnetic Immunity EN60950 2000 IEC950 Product Safety EN61000 3 2 1995 Harmonic Current Emissions EN61000 3 3 1995 Voltage Fluctuations Flicker Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take ade...

Page 4: ......

Page 5: ...odel 2B 1 16 1 7 3 Model 3B 1 18 1 9 Power Supplies 1 20 1 10 Removable Media Storage 1 22 1 11 Storage Subsystem 1 23 1 12 System Access 1 24 1 13 Console Terminal 1 26 Chapter 2 Operation 2 1 Powering Up the System 2 2 2 2 Power Up Displays 2 3 2 2 1 SROM Power Up Display 2 4 2 2 2 SRM Console Power Up Display 2 6 2 3 SRM Console 2 10 2 3 1 Selecting the Display Device 2 11 2 3 2 Setting a Contr...

Page 6: ...apter 3 Booting and Installing an Operating System 3 1 Setting Boot Options 3 2 3 1 1 auto_action 3 3 3 1 2 bootdef_dev 3 4 3 1 3 boot_file 3 5 3 1 4 boot_osflags 3 6 3 1 5 ei 0_inet_init or ew 0_inet_init 3 9 3 1 6 ei 0_protocols or ew 0_protocols 3 11 3 2 Booting Tru64 UNIX 3 13 3 2 1 Booting Tru64 UNIX over the Network 3 15 3 3 Starting a Tru64 UNIX Installation 3 17 3 4 Booting Linux 3 19 3 5 ...

Page 7: ...4 Management Tasks Performed from SRM 5 9 5 5 Getting Help on SRM Commands 5 10 5 5 1 Displaying the Logical Configuration 5 11 5 5 2 Displaying the Bootable Devices 5 16 5 5 3 Displaying the System FRUs 5 17 5 5 4 Displaying FRUs with Errors 5 20 5 5 5 Displaying the Memory Configuration 5 21 5 5 6 Displaying the PAL Version 5 21 5 5 7 Displaying the Power Status 5 22 5 5 8 Displaying the SRM Con...

Page 8: ... 14 20 pk 0_fast 5 68 5 14 21 pk 0_host_id 5 69 5 14 22 pk 0_soft_term 5 70 5 14 23 tt_allow_login 5 72 Chapter 6 Remote Management 6 1 RMC Overview 6 2 6 2 Operating Modes 6 4 6 2 1 Bypass Modes 6 6 6 3 Terminal Setup 6 9 6 4 SRM Environment Variables for COM1 6 10 6 5 Entering the RMC 6 11 6 6 Using the Command Line Interface 6 13 6 6 1 Displaying the System Status 6 14 6 6 2 Displaying the Syst...

Page 9: ... Show Error Command 7 16 7 4 6 Show Power Command 7 17 7 4 7 Crash Command 7 18 7 5 Troubleshooting Tables 7 19 7 6 Option Card Problems 7 25 Chapter 8 Specifications 8 1 Physical Specifications 8 2 8 2 Environmental Specifications 8 6 8 3 Electrical Specifications 8 7 8 4 Regulatory Approvals 8 9 8 5 Acoustic Data 8 10 Index Examples 2 1 Sample SROM Power Up Display 2 4 2 2 SRM Power Up Display 2...

Page 10: ... 3 Show Device 5 16 5 4 Show Fru 5 17 5 5 Show Error 5 20 5 6 Show Memory 5 21 5 7 Show PAL 5 21 5 8 Show Power 5 22 5 9 Show Version 5 23 5 10 OpenVMS Boot 5 24 5 11 Test 5 26 5 12 Crash 5 28 5 13 Continue 5 30 5 14 More 5 31 5 15 Init 5 32 5 16 Editing the Nvram Script 5 35 5 17 Clearing the Nvram Script 5 35 5 18 Entering RMC from a VGA Monitor 5 37 5 19 Set envar and Show envar 5 39 6 1 Dial I...

Page 11: ...nel Removal Tower 4 3 4 2 Enclosure Panel Removal Pedestal 4 5 4 3 Removing Covers from a Tower 4 9 4 4 Removing Covers from a Pedestal Rack 4 10 4 5 Power Supply Locations 4 15 4 6 Installing a Power Supply Pedestal Rack View 4 17 4 7 CPU Slot Locations Pedestal Rack View 4 19 4 8 CPU Slot Locations Tower View 4 20 4 9 CPU Card Installation Pedestal Rack View 4 21 4 10 Stacked and Unstacked DIMMs...

Page 12: ...Disk Cage Installation 4 47 4 23 Disk Cage Installation Continued 4 49 4 24 Fan Locations 4 51 4 25 Cabling a Second Disk Cage 4 52 6 1 Data Flow in Through Mode 6 4 6 2 Data Flow in Bypass Mode 6 6 6 3 Setup for RMC Tower View 6 9 6 4 RMC Jumpers Default Positions 6 26 ...

Page 13: ...nds 5 9 5 5 How Physical I O Slots Map to Logical Slots 5 15 5 6 Device Naming Conventions 5 16 5 7 Bit Assignments for Error Field 5 19 5 8 Environment Variable Summary 5 41 5 9 OpenVMS Boot Flag Settings 5 49 6 1 Status Command Fields 6 15 6 2 Elements of Dial String and Alert String 6 24 6 3 RMC Troubleshooting 6 39 7 1 Error Beep Codes 7 3 7 2 RMC Error Messages 7 7 7 3 SROM Error Messages 7 9...

Page 14: ...xiv 8 6 Electrical Characteristics All System Variants 8 7 8 7 Regulatory Approvals 8 9 8 8 Acoustic Data 8 10 ...

Page 15: ...2 Operation gives basic operating instructions on powering up and configuring the machine setting console security and updating firmware Chapter 3 Booting and Installing an Operating System describes how to boot a supported operating system and how to begin an operating system installation Chapter 4 Configuring and Installing Components shows how to install memory DIMMs CPUs PCI cards and other op...

Page 16: ...AB G8 EK ES450 UG AG RPJ7A TS Maintenance Kit Service Guide Service Guide HTML CD includes IPB QA 6NUAA G8 EK ES450 SV AG RPJ5A TS Loose Piece Items Basic Installation Card Rackmount Installation Guide Rackmount Installation Template EK ES450 PD EK ES450 RG EK ES450 TP Support Resources Support resources for this system are available on the Internet including a supported options list firmware upda...

Page 17: ...ures System Chassis Front View Top View System Chassis Rear View Rear Ports and Slots Operator Control Panel System Motherboard I O Backplane Power Supplies Removable Media Storage Storage Subsystem System Access Console Terminal NOTE See Chapter 4 for warnings and procedures for accessing internal parts of the system ...

Page 18: ...atts H7906 A9 720 3X H7514 AA 1080 3X H7514 AA 1080 3X H7514 AA 1080 Memory min max 1GB 32GB 1GB 16GB 1GB 32GB 1GB 32GB Memory option 4 GB option Same for all other mem ory options MS620 DA Low Power DIMM MS620 DB Higher power DIMM MS620 DB Higher power DIMM MS620 DB Higher power DIMM Memory Channel maxi mum I O space CCMAB AA Setting must be same for all members of cluster See Quickspecs Memory C...

Page 19: ...em Overview 1 3 1 2 System Enclosures The ES45 family consists of a standalone tower a pedestal with ex panded storage capacity and a rackmount system Figure 1 1 ES45 Systems Cabinet Pedestal Tower PK0212B ...

Page 20: ...chassis which houses the following common components Up to four CPUs based on the EV68 Alpha chip 200 pin memory DIMMs up to 32 for Models 2 2B and 3B and up to 16 for Model 1B I O board Floppy diskette drive 3 5 inch high density CD ROM drive Two half height or one full height removable media bays Up to two storage disk cages that house up to six 1 inch universal drives per cage Up to three power...

Page 21: ...System Overview 1 5 1 3 System Chassis Front View Top View Figure 1 2 Top Front Components Pedestal 6 7 8 1 5 3 2 6 4 PK0201B 9 ...

Page 22: ...1 6 ES45 Owner s Guide Operator control panel CD ROM drive Removable media bays Floppy diskette drive Storage drive bays Fans CPUs Memory PCI cards ...

Page 23: ...System Overview 1 7 1 4 System Chassis Rear View Figure 1 3 Rear Components Pedestal PK0206B 3 2 4 5 1 Power supplies PCI bulkhead I O ports Power harness access cover Speaker ...

Page 24: ...1 8 ES45 Owner s Guide 1 5 Rear Ports and Slots Figure 1 4 Rear Connectors PK0209A 8 1 2 3 4 5 6 7 1 2 3 4 5 6 7 8 Pedestal Tower ...

Page 25: ...a port to modem or any serial device Keyboard port To PS 2 compatible keyboard Mouse port To PS 2 compatible mouse COM1 MMJ type serial port terminal port For connecting a console termi nal Parallel port To parallel device such as a printer SCSI breakouts PCI slots For option cards for high performance network video disk con trollers and so forth ...

Page 26: ...aracter alphanumeric display that indicates system status during power up and testing During operation the control panel is back lit Power button Powers the system on and off If a failure occurs that causes the system to shut down pressing the power button off and then on clears the shutdown condition and attempts to power the system back on Some conditions that prevent the system from power ing o...

Page 27: ...he system is reset or powered up the system halts in the SRM console Systems that are configured to autoboot cannot boot until the Halt button is unlatched Commands issued from the remote management console RMC can be used to reset halt and power the system on or off For information on RMC see Chap ter 6 RMC Command Function Power off on Equivalent to pressing the Power button on the system If the...

Page 28: ... The system motherboard has connectors for the CPUs and memory mother boards MMBs and a connector to the I O subsystem Figure 1 6 shows the location of these modules on the motherboard Figure 1 6 System Motherboard Block Diagram MMB3 MMB2 MMB1 MMB0 J34 J33 J32 J31 CPU2 CPU0 CPU1 CPU3 J18 J17 J16 J15 Connector to PCI Backplane Vterm VTerm_data Cterm VTerm_chk PK0323C ...

Page 29: ...tiply and divide It has an instruction cache and a data cache on the chip Each cache is a 64 KB two way set associative virtually addressed cache that has 64 byte blocks The data cache is a physically tagged write back cache Each CPU card has an 8 MB B cache backup cache and a power regulator See Chapter 4 for instructions on installing additional CPUs Memory Motherboards MMBs Memory options are i...

Page 30: ...ackplane The ES45 server has three I O versions Models 1B 2B and 3B 1 8 1 Model 1B Model 1B has six PCI slots with four at 66 MHz two at 33 MHz and one AGP 4x slot Figure 1 7 Location of I O Slots Model 1B MR0262A 1 2 3 4 5 6 7 8 9 10 ...

Page 31: ... command described in Chapter 2 Table 1 2 maps the physical slot numbers to the SRM logical ID numbers See Chapter 4 for instructions on installing PCI options Table 1 2 How Physical I O Slots Map to Logical Slots Model 1B Physical Slot SRM Logical ID 7 Slot PCI 1 Hose 0 Slot ID 11 2 Hose 0 Slot ID 10 3 Hose 2 Slot ID 5 4 Hose 3 Slot ID 2 5 Hose 3 Slot ID 1 7 Hose 1 Slot ID 2 8 Hose 1 Slot ID 1 ...

Page 32: ...1 8 2 Model 2B Model 2B has ten slots with six slots at 66 MHz and four slots at 33 MHz Model 2 uses the same configuration Figure 1 8 Location of I O Slots Model 2B Pedestal Rack View 10 Slot PCI PK0226D 1 2 3 4 5 6 7 8 9 10 ...

Page 33: ... 2 Table 1 3 maps the physical slot numbers to the SRM logical ID numbers See Chapter 4 for instructions on installing PCI options Table 1 3 How Physical I O Slots Map to Logical Slots Model 2B Physical Slot SRM Logical ID 10 Slot PCI 1 Hose 2 Slot ID 1 2 Hose 2 Slot ID 2 3 Hose 0 Slot ID 11 4 Hose 3 Slot ID 2 5 Hose 3 Slot ID 1 6 Hose 0 Slot ID 10 7 Hose 1 Slot ID 2 8 Hose 1 Slot ID 1 9 Hose 0 Sl...

Page 34: ...1 18 ES45 Owner s Guide 1 8 3 Model 3B The Model 3B has ten slots with eight at 33 MHz and two at 66 MHz Figure 1 9 Location of I O Slots Model 3B MR0263 1 2 3 4 5 6 7 8 9 10 10 Slot PCI ...

Page 35: ...able 1 4 maps the physical slot numbers to the SRM logical ID numbers See Chapter 4 for instructions on installing PCI options Table 1 4 How Physical I O Slots Map to Logical Slots Model 3B Physical Slot SRM Logical ID 10 Slot Legacy PCI 1 Hose 2 Slot ID 1 2 Hose 2 Slot ID 2 3 Hose 0 Slot ID 11 4 Hose 3 Slot ID 2 5 Hose 3 Slot ID 1 6 Hose 0 Slot ID 10 7 Hose 1 Slot ID 2 8 Hose 1 Slot ID 1 9 Hose 0...

Page 36: ...pplies The power supplies provide power to components in the system chas sis The number of power supplies required depends on the system configuration Figure 1 10 Power Supplies 0 0 1 1 2 2 Tower Pedestal Rack 0 0 1 1 1 2 2 2 1 2 PK0207A ...

Page 37: ...0 Hz Power Supply LEDs Each power supply has two green LEDs that indicate the state of power to the system POK Power OK Indicates that the power supply is functioning The POK LED is on when the system is running When the sys tem power is on and a POK LED is off that supply is not contributing to powering the system 5 V Auxiliary Indicates that AC power is flowing from the wall outlet As long as th...

Page 38: ...s a CD ROM drive and a high density 3 5 inch floppy diskette drive and supports two additional 5 25 inch half height devices or one additional full height device See Chapter 4 for information on installing a removable media drive Figure 1 11 Removable Media Drive Area PK0233 1 2 ...

Page 39: ...cages The storage subsystem supports hot pluggable hard disk drives that can be replaced while the storage backplane is powered and operating You can install up to six 1 inch universal hard drives in each storage disk cage See Chapter 4 for installation and swap procedures Figure 1 12 Storage Cages MR0046A ...

Page 40: ...e 1 12 System Access At the time of delivery the system keys are taped inside the small front door that provides access to the operator control panel and removable media devices Figure 1 13 System Keys Tower Pedestal PK0224A ...

Page 41: ...ped inside this door The tower front door has a lock that lets you secure access to the disk drives and to the rest of the system The pedestal has two front doors both of which can be locked The upper door secures the disk drives and access to the rest of the system and the lower door secures the expanded storage NOTE See Chapter 4 for warnings and procedures for accessing internal parts of the sy...

Page 42: ...e terminal can be a serial character cell terminal con nected to the COM1 or COM2 port or a VGA monitor connected to a VGA adapter on PCI0 A VGA monitor requires a keyboard and mouse Figure 1 14 Console Terminal Connections VT Tower Pedestal Rack PK0225B VT ...

Page 43: ... gives instructions for basic system operation The following topics are covered Powering Up the System Power Up Displays SRM Console Displaying the Hardware Configuration Setting SRM Environment Variables Setting Console Security Updating Firmware ...

Page 44: ... Up the System To power up the system press the power button Testing begins and status shows on the console terminal screen and in the control panel display Figure 2 1 Operator Control Panel PK0204A 2 1 Power button Control panel display ...

Page 45: ...r VGA If the SRM console environment variable is set to serial the entire power up display consisting of the SROM and SRM power up mes sages is displayed on the VT terminal screen If console is set to graphics no SROM messages are displayed and the SRM messages are delayed until VGA initialization has been completed Section 2 2 1 shows the SROM power up messages and corresponding op erator control...

Page 46: ...arity and ECC detection in progress BC Data Bcache ECC data tests in progress Bcache TAG lines tests in progress Memory sizing in progress Memory configuration in progress Testing AAR3 Memory data test in progress Memory address test in progress Memory pattern test in progress Testing AAR2 Memory data test in progress Memory address test in progress Memory pattern test in progress Testing AAR1 Mem...

Page 47: ... as the target CPU to be loaded The primary CPU usually CPU0 initializes and tests the B cache and mem ory then loads the flash SROM code to the next CPU That CPU then initial izes the EV68 chip and marks itself as the secondary CPU Once the primary CPU sees the secondary it loads the flash SROM code to the next CPU until all remaining CPUs are loaded The flash SROM performs B cache tests For exam...

Page 48: ... 17fc0 initializing driver structures initializing idle process PID initializing file system initializing timer data structures lowering IPL CPU 0 speed is 1000 MHz create dead_eater create poll create timer create powerup access NVRAM 4096 MB of System Memory Testing Memory probe I O subsystem Hose 0 PCI bus running at 33Mhz entering idle loop probing hose 0 PCI probing PCI to ISA bridge bus 1 pr...

Page 49: ...tarting with this message the power up display is sent to any console ter minal regardless of the state of the console environment variable If console is set to graphics the display from this point on is saved in a memory buffer and displayed on the VGA monitor after the PCI buses are sized and the VGA device is initialized The memory size is determined and memory is tested The I O subsystem is pr...

Page 50: ...eate powerup starting console on CPU 3 initialized idle PCB initializing idle process PID lowering IPL CPU 3 speed is 1000 MHz create powerup initializing GCT FRU at 220000 initializing pka pkb pkc ewa fwa dqa dqb eia eia0 link up Negotiated 100Basx eib eic eid Memory Testing and Configuration Status Array Size Base Address Intlv Mode 0 4096Mb 0000000000000000 2 Way 1 1024Mb 0000000200000000 2 Way...

Page 51: ...rocessor system Various diagnostics are performed The console terminal displays the SRM console banner and the prompt Pnn The number n indicates the primary processor In a multiproces sor system the prompt could be P00 P01 P02 or P03 From the SRM prompt you can boot the operating system ...

Page 52: ... a flash ROM read only memory on the sys tem board The SRM console firmware is described in detail in Chapter 5 Firmware The following sections cover functions you can perform from SRM Example 2 3 SRM Console Example P00 set bootdef_dev dkb0 dka0 In this example the operator enters the SRM set command and specifies the devices from which to boot the operating system At power up the system will try...

Page 53: ...e connected to the MMJ port or to the dedicated modem port If you use a VGA monitor as the console terminal set the console environ ment variable to graphics You can verify the display device with the SRM show console command and change the display device with the SRM set console command If you change the display device setting you must reset the system with the Reset button or the init command to...

Page 54: ...ng system is running the control panel displays the console revision It is useful to create a customized message if you have a number of systems and you want to identify each system by a node name You can use the SRM set ocp_text command to change this message The message can be up to 16 characters and must be entered in quotation marks as shown in Example 2 4 Example 2 4 Set Ocp_Text Command P00 ...

Page 55: ...lowing SRM console commands to view the system configuration show boot Displays the boot environment variables show config Displays the logical configuration of interconnects and buses on the system and the devices found on them show device Displays the bootable devices and controllers in the system show fru Displays the physical configuration of FRUs field replaceable units See Chapter 7 for info...

Page 56: ...onment variables Use the set command with a variable to set up the boot environment See Chapter 3 for more information on setting boot environment vari ables Example 2 5 Show Boot P00 show boot boot_dev dka0 0 0 1 1 boot_file boot_osflags a boot_reset OFF bootdef_dev dka0 0 0 1 1 booted_dev booted_file booted_osflags ...

Page 57: ...n in response to an error halt or boot com mand OFF the default indicates a warm boot no full reset is performed bootdef_dev Device or device list from which booting is to be attempted when no path is specified on the command line Here SCSI device dka0 booted_dev The device from which booting occurred booted_file The file name used for the primary bootstrap during the last boot booted_osflags Addi...

Page 58: ...33 Tru64 UNIX PALcode V1 87 27 Serial ROM V2 18 F RMC ROM V1 8 RMC Flash ROM V1 7 Processors CPU 0 Alpha EV68CB pass 2 4 1000 MHz 8MB Bcache CPU 1 Alpha EV68CB pass 2 4 1000 MHz 8MB Bcache CPU 2 Alpha EV68CB pass 2 4 1000 MHz 8MB Bcache CPU 3 Alpha EV68CB pass 2 4 1000 MHz 8MB Bcache Core Logic Cchip Rev 17 Dchip Rev 17 PPchip 0 Rev 17 PPchip 1 Rev 17 TIG Rev 2 6 Memory Array Size Base Address Int...

Page 59: ...ial ROM RMC ROM and RMC flash ROM Processors Processors present processor version and clock speed and amount of backup cache Core logic Version numbers of the chips that form the interconnect on the system board Memory Memory arrays and memory size Continued on next page ...

Page 60: ... 2B 00 E7 85 Slot Option Hose 1 Bus 0 PCI 66 MHz 1 0 Adaptec AIC 7899 pka0 7 0 1 1 SCSI Bus ID 7 dka0 0 0 1 1 COMPAQ BD018122C9 1 1 Adaptec AIC 7899 pkb0 7 0 101 1 SCSI Bus ID 7 6 Yukon PCI Hot Plug C Slot Option Hose 2 Bus 0 PCI 66 MHz 1 DEGPA SA 2 DEGPA SA Slot Option Hose 3 Bus 0 PCI 66 MHz 1 0 Adaptec AIC 7899 pkc0 7 0 1 3 SCSI Bus ID 7 1 1 Adaptec AIC 7899 pkd0 7 0 101 3 SCSI Bus ID 7 6 Yukon...

Page 61: ... 9 Bridge chip to Bus 2 PCI Slot 10 Ethernet card Slot 11 Ethernet card Slot 12 Onboard PCI hot plug controller Hose 0 Bus 1 ISA The floppy drive It is the only device that comes from the bridge Hose 0 Bus 2 PCI Slots 0 3 Onboard controllers Hose 1 Bus 0 PCI Slot 1 0 1 1 Two channel SCSI card Slot 2 Not shown because no card installed Slot 6 Onboard PCI hot plug controller Hose 2 Bus 0 PCI Slot 1 ...

Page 62: ...2 Slot ID 5 4 Hose 3 Slot ID 2 5 Hose 3 Slot ID 1 7 Hose 1 Slot ID 2 8 Hose 1 Slot ID 1 Table 2 2 Physical I O Slots Map to Logical Slots Model 2B Physical Slot SRM Logical ID 1 Hose 2 Slot ID 1 2 Hose 2 Slot ID 2 3 Hose 0 Slot ID 11 4 Hose 3 Slot ID 2 5 Hose 3 Slot ID 1 6 Hose 0 Slot ID 10 7 Hose 1 Slot ID 2 8 Hose 1 Slot ID 1 9 Hose 0 Slot ID 9 10 Hose 0 Slot ID 8 ...

Page 63: ...al Slots Model 3B Physical Slot SRM Logical ID 10 Slot Legacy PCI 1 Hose 2 Slot ID 1 2 Hose 2 Slot ID 2 3 Hose 0 Slot ID 11 4 Hose 3 Slot ID 2 5 Hose 3 Slot ID 1 6 Hose 0 Slot ID 10 7 Hose 1 Slot ID 2 8 Hose 1 Slot ID 1 9 Hose 0 Slot ID 9 10 Hose 0 Slot ID 8 ...

Page 64: ... 0 0 1 1 DKA0 RZ2DD LS 0306 dka100 1 0 1 1 DKA100 RZ2DD LS 0306 dka200 2 0 1 1 DKA200 RZ1CB CS 0844 dkb0 0 0 3 1 DKB0 RZ25 0900 dqa0 0 0 15 0 DQA0 TOSHIBA CD ROM XM 6302B 1012 dva0 0 0 1000 0 DVA0 ewa0 0 0 4 1 EWA0 00 00 F8 09 90 FF ewb0 0 0 2002 1 EWB0 00 06 2B 00 25 5B pka0 7 0 1 1 PKA0 SCSI Bus ID 7 pkb0 7 0 3 1 PKB0 SCSI Bus ID 7 pkc0 7 0 2000 1 PKC0 SCSI Bus ID 7 pkd0 7 0 2001 1 PKD0 SCSI Bus...

Page 65: ...evice mk SCSI tape du DSSI disk mu DSSI tape dv Diskette drive pk SCSI port ei Ethernet port pu DSSI port pz KZPCC CE RAID controller a Storage adapter ID One letter designator of storage adapter a b c 0 Device unit number Unique number MSCP unit number SCSI unit numbers are forced to 100 X node ID 0 Bus node number Bus node ID 0 Channel number Used for multi channel devices 15 Logical slot number...

Page 66: ...0 MB of System Memory The show memory display corresponds to the memory array configuration de scribed in Chapter 4 The display does not indicate the number of DIMMs or the DIMM size Thus in Example 2 8 Array 3 could consist of two sets of 128 MB DIMMs eight DIMMs or one set of 256 MB DIMMs four DIMMs Either combination provides 1024 MB of memory The output of the show memory command also provides...

Page 67: ...variable enter the show envar command where the name of the environment variable is sub stituted for envar To see a list of the environment variables enter the show command To reset an environment variable use the set envar command where the name of the environment variable is substituted for envar The environment variables used to set up the boot environment are described in Chapter 3 Chapter 5 c...

Page 68: ... secure mode The console boots the operating system using the environment variables stored in NVRAM boot_file bootdef_dev boot_flags The console security commands are as follows set password set secure These commands put the console into secure mode clear pass word Exits secure mode login Turns off console security for the current session Once you enter the login command in secure mode you can ent...

Page 69: ...ing the system in secure mode Example 2 9 Set Password P00 set password Please enter the password Please enter the password again P00 P00 set password Please enter the password Please enter the password again Now enter the old password P00 P00 set password Please enter the password Password length must be between 15 and 30 characters P00 ...

Page 70: ...sued the console prompts for a password and verification The password and verification are not echoed Changing a password If a password has been set and the set password command is issued the console prompts for the new password and verifica tion then prompts for the old password The password is not changed if the validation password entered does not match the existing password stored in NVRAM The...

Page 71: ...e prompted to set the password Once you set a password and enter the set secure command secure mode is in effect immediately and only the con tinue boot using the stored parameters and login commands can be per formed The syntax is set secure The console is put into secure mode and then the operator attempts to boot the operating system with command line parameters A message is dis played indicati...

Page 72: ...d is entered or when the system is reset Example 2 11 Login P00 login Secure not set Please set the password P00 set password Please enter the password Please enter the password again P00 login Please enter the password P00 show boot The login command is entered but the system is not in secure mode A password must be set A password is set The login command is entered After the password is entered ...

Page 73: ...is no longer in secure mode and all console commands can be performed during the current console session If You Forget the Password If you forget the current password use the login command in conjunction with the control panel Halt button to clear the password as follows 1 Enter the login command P00 login 2 When prompted for the password press the Halt button to the latched posi tion and then pre...

Page 74: ...Please enter the password Password successfully cleared P00 The wrong password is entered The system remains in secure mode The password is successfully cleared The clear password command is used to exit secure mode and return to user mode To use clear password you must know the current password Once you clear the password the console is no longer secure To clear the password without knowing the c...

Page 75: ...nter net Quarterly Update Service The Alpha Systems Firmware Update Kit CD ROM is available by subscription from Compaq Alpha Firmware Internet Access You can also obtain Alpha firmware update files from the Internet http ftp digital com pub DEC Alpha firmware If you do not have a Web browser you can access files using anonymous ftp ftp ftp digital com Name ftp digital com mcdowell anonymous 331 G...

Page 76: ... Checking dqa0 0 0 16 0 for the option firmware files Checking dva0 0 0 1000 0 for the option firmware files Option firmware files were not found on CD or floppy If you want to load the options firmware please enter the device on which the files are located ewa0 or just hit return to proceed with a standard console up date Loadable Firmware Update Utility Function Description Display Displays the ...

Page 77: ...5 9 8 srm_fw V5 9 9 srom V2 17 F srom_fw V2 18 F UPD u Confirm update on SRM srom Y N y WARNING updates may take several minutes to complete for each de vice DO NOT ABORT SRM Updating to V5 9 9 Verifying V5 9 9 PASSED srom Updating to V2 18 F Verifying V2 18 F PASSED UPD ...

Page 78: ...e UPD prompt enter the exit command and answer y at the prompt UPD exit Do you want to do a manual update y n y AlphaServer ES45 Console V5 9 9 built on Jan 9 2001 at 05 02 30 3 To update RMC firmware enter update rmc To update the serial ROM SROM enter update srom For example UPD update srom The remainder of the display is similar to that shown in Example 2 13 ...

Page 79: ...ce command to determine the drive name of the CD ROM drive 2 Load the Alpha Systems Firmware Update CD into the drive 3 Boot the system from the CD using the drive name determined in step 1 for example dqa0 P00 boot dqa0 4 Enter the update command at the UPD prompt 5 When the update is complete exit from the Firmware Update Utility UPD exit ...

Page 80: ... exe copy contiguous fwupdate exe system_disk sys0 sysexe NOTE Insert the name of your system disk in place of system_disk for example dka100 4 Shut down the operating system to get to the SRM console prompt 5 Boot the update utility from the SRM console as follows P00 boot dka100 flags 0 a0 NOTE Replace dka100 with the name of the system disk if different 6 After some messages are displayed you w...

Page 81: ...e UPD prompt Updating Firmware Using MOP 1 Download the firmware update image from the Firmware Updates Web site 2 Copy the downloaded file to an OpenVMS based network server for MOP booting on the system For details on configuring the MOP server refer to OpenVMS documentation or the system s Firmware Release Notes docu ment 3 To ensure that the downloaded file is in a proper VMS fixed record form...

Page 82: ......

Page 83: ...g or starting an installation The following topics are covered Setting Boot Options Booting Tru64 UNIX Starting a Tru64 UNIX Installation Booting Linux Booting OpenVMS Starting an OpenVMS Installation NOTE Your system may have been delivered to you with factory installed soft ware FIS that is with a version of the operating system already in stalled If so refer to the FIS documentation included wi...

Page 84: ...ion the system takes when the system is power cycled reset or experiences a failure bootdef_dev Device or device list from which booting is to be attempted when no path is specified on the command line boot_file Specifies a default file name to be used for booting when no file name is specified by the boot command boot_osflags Defines parameters boot flags used by the operating sys tem to determin...

Page 85: ... panic Tru64 UNIX or Linux The factory setting for auto_action is halt The halt setting causes the system to stop in the SRM console You must then boot the operating system manually For maximum system availability auto_action can be set to boot or restart With the boot setting the operating system boots automatically after the SRM init command is issued or the Reset button is pressed With the rest...

Page 86: ...ommand for a list of all devices in the system The syntax is set bootdef_dev boot_device boot_device The name of the device on which the system software has been loaded To specify more than one device separate the names with commas Example In this example two boot devices are specified The system will try booting from dkb0 and if unsuccessful will boot from dka0 P00 set bootdef_dev dkb0 dka0 NOTE ...

Page 87: ...t_file environment variable specifies the default file name to be used for booting when no file name is specified by the boot command The syntax is set boot_file filename Example P00 set boot_file NOTE This command clears the boot file setting and sets the string to empty ...

Page 88: ...s specific to the operating system Tru64 UNIX Systems Tru64 UNIX systems take a single ASCII character as the flags_value argu ment a Load operating system software from the specified boot device auto boot Boot to multiuser mode i Prompt for the name of a file to load and other options boot interac tively Boot to single user mode s Stop in single user mode Boots vmunix to single user mode and stop...

Page 89: ...lags ro root dev sda2 boot dka0 Example Single user mode is typically used for troubleshooting To make system changes at this run level you must have read write privileges The command to boot Linux into single user mode is similar to the following example where root is in partition 2 of dka0 and the kernel is in boot compaq gz P00 boot file 1 vmlinux gz flags root dev sda2 rw single Example This f...

Page 90: ... system disk on which OpenVMS files are located For example root_number Root Directory 0 default SYS0 SYSEXE 1 SYS1 SYSEXE 2 SYS2 SYSEXE 3 SYS3 SYSEXE boot_flags The hexadecimal value of the bit number or numbers set To specify multiple boot flags add the flag values logical OR For example the flag value 10080 executes both the 80 and 10000 flag settings See Table 3 1 ...

Page 91: ...7 Display user messages during booting Examples In the following OpenVMS example root_number is set to 2 and boot_flags is set to 1 With this setting the system will boot from root directory SYS2 SYSEXE to the SYSBOOT prompt when you enter the boot command P00 set boot_osflags 2 1 In the following OpenVMS example root_number is set to 0 and boot_flags is set to 80 With this setting you are prompte...

Page 92: ...ork devices on your system enter the show device command The Ethernet controllers start with the letters ei or ew for example ewa0 The third letter is the adapter ID for the specific Ethernet controller Replace the asterisk with the adapter ID letter when entering the command The syntax is set ei 0_inet_init value or set ei 0_inet_init value Example P00 set ewa0_inet_init bootp ...

Page 93: ...oller Replace the asterisk with the adapter ID letter when entering the command The syntax is set ei 0_protocols protocol_value or set ei 0_protocols protocol_value The options for protocol_value are mop default Sets the network protocol to mop Maintenance Operations Protocol the setting typically used with the OpenVMS oper ating system bootp Sets the network protocol to bootp the setting typicall...

Page 94: ...s Guide Example P00 show device ewa0 0 0 1001 0 EWA0 08 00 2B 3E BC B5 ewb0 0 0 12 0 EWB0 00 00 C0 33 E0 0D ewc0 0 0 13 0 EWC0 08 00 2B E6 4B F3 P00 set ewa0_protocols bootp P00 show ewa0_protocols ewa0_protocols bootp ...

Page 95: ... CD ROM XM 6202B 1110 dva0 0 0 1000 0 DVA0 ewa0 0 0 4 1 EWA0 00 00 F8 10 67 97 pka0 7 0 1 1 PKA0 SCSI Bus ID 7 P00 boot boot dka0 0 0 8 0 flags A block 0 of dka0 0 0 8 0 is a valid boot block reading 19 blocks from dka0 0 0 8 0 bootstrap code read in base 2da000 image_start 0 image_bytes 2600 initializing HWRPB at 2000 initializing page table at 27fff0000 initializing machine state setting affinit...

Page 96: ...mple 3 1 shows a boot from a local SCSI drive The example is abbreviated For complete instructions on booting UNIX see the Tru64 UNIX Installation Guide Perform the following tasks to boot a UNIX system 1 Power up the system The system stops at the SRM console prompt P00 2 Set boot environment variables if desired See Section 3 1 3 Install the boot medium For a network boot see Section 3 2 1 4 Ent...

Page 97: ... Network for registration information Example 3 2 RIS Boot P00 show device dka0 0 0 1 1 DKA0 RZ2DD LS 0306 dka100 1 0 1 1 DKA100 RZ2DD LS 0306 dka200 2 0 1 1 DKA200 RZ1CB CS 0844 dkb0 0 0 3 1 DKB0 RZ25 0900 dqa0 0 0 15 0 DQA0 TOSHIBA CD ROM XM 6302B 1012 dva0 0 0 1000 0 DVA0 ewa0 0 0 4 1 EWA0 00 00 F8 09 90 FF ewb0 0 0 2002 1 EWB0 00 06 2B 00 25 5B pka0 7 0 1 1 PKA0 SCSI Bus ID 7 pkb0 7 0 3 1 PKB0...

Page 98: ...another drive enter that device name in stead P00 set ewa0_protocols bootp P00 set ewa0_inet_init bootp The first command enables the bootp network protocol for booting over the Ethernet controller The second command sets the internal Internet database to initialize from the network server through the bootp protocol 5 Enter the boot command and command line parameters if you have not set the assoc...

Page 99: ...00 initializing page table at 1fff0000 initializing machine state setting affinity to the primary CPU jumping to bootstrap code Tru64 UNIX boot Thu Dec 16 15 03 19 EST 1999 Loading vmunix Initializing system for Tru64 UNIX installation Please wait Performing CDROM Installation Loading installation process and scanning system hardware Welcome to the UNIX Installation Procedure This procedure instal...

Page 100: ...tallation Guide contains more information about in stalling UNIX 1 Default Installation 2 Custom Installation 3 UNIX Shell Enter your choice 1 Boot the operating system from the CD ROM drive connected to the system 2 Follow the UNIX installation procedure that is displayed after the installa tion process is loaded If your system console is a VGA monitor the X Server is started and an In stallation...

Page 101: ...r version of the firmware you will need to upgrade For instructions and the latest firmware images see the following URL http ftp digital com pub DEC Alpha firmware Linux Boot Procedure 1 Power up the system to the SRM console and enter the show version command to verify the firmware version P00 show version version V5 6 3 Mar 12 2001 08 36 11 P00 2 Enter the show device command to determine the u...

Page 102: ...ags 0 block 0 of dka0 0 0 8 0 is a valid boot block reading 163 blocks from dka0 0 0 8 0 bootstrap code read in base 2d4000 image_start 0 image_bytes 14600 initializing HWRPB at 2000 initializing page table at 7fff0000 initializing machine state setting affinity to the primary CPU jumping to bootstrap code aboot Linux Alpha SRM bootloader version 0 7 aboot switching to OSF 1 PALcode version 1 87 a...

Page 103: ...144 freeing pages 362 1024 freeing pages 1700 262135 SMP 4 CPUs probed cpu_present_mask f On node 0 totalpages 262144 autorun autorun DONE NET4 Linux TCP IP 1 0 for NET4 0 IP Protocols ICMP UDP TCP IGMP IP routing cache hash table of 16384 buckets 256Kbytes TCP Hash tables configured established 524288 bind 65536 Linux IP multicast router 0 06 plus PIM SM NET4 Unix domain sockets 1 0 SMP for Linux...

Page 104: ...5 0 DQA0 TOSHIBA CD ROM XM 6302B 1012 dva0 0 0 1000 0 DVA0 ewa0 0 0 6 1 EWA0 00 00 F8 10 D6 03 pka0 7 0 1 1 PKA0 SCSI Bus ID 7 P00 P00 boot flags 0 0 dqa0 boot dqa0 0 0 1 1 flags 0 0 block 0 of dqa0 0 0 1 1 is a valid boot block reading 898 blocks from dka0 0 0 1 1 bootstrap code read in base 200000 image_start 0 image_bytes 70400 initializing HWRPB at 2000 initializing page table at 3ffee000 init...

Page 105: ...the SRM console prompt P00 2 Set boot environment variables if desired See Section 3 1 3 Install the boot medium For a network boot see Section 3 2 1 4 Enter the show device command to determine the unit number of the drive for your device 5 Enter the boot command and command line parameters if you have not set the associated environment variables In Example 3 5 the boot command with the flags opt...

Page 106: ...N1H0 dqa0 0 0 15 0 DQA0 TOSHIBA CD ROM XM 6302B 1012 dva0 0 0 1000 0 DVA0 ewa0 0 0 6 1 EWA0 00 00 F8 10 D6 03 pka0 7 0 1 1 PKA0 SCSI Bus ID 7 P00 P00 boot flags 0 0 file apb_073 ewa0 boot ewa0 0 0 6 1 file APB_073 flags 0 0 Trying MOP boot Network load complete Host name CALSUN Host address aa 00 04 00 a4 4e bootstrap code read in base 200000 image_start 0 image_bytes 70400 initializing HWRPB at 2...

Page 107: ...stem The system stops at the P00 console prompt 2 Insert the operating system CD ROM into the CD ROM drive connected to the InfoServer 3 Enter the show device command to determine the unit number of the drive for your device 4 Enter the boot command and any command line parameters In Example 3 6 the device is eia0 APB_073 is the file name of the APB pro gram used for the initial system load ISL bo...

Page 108: ... Configuring devices You can install or upgrade the OpenVMS Alpha operating system or you can install or upgrade layered products that are included on the OpenVMS Alpha operating system CD ROM You can also execute DCL commands and procedures to perform standalone tasks such as backing up the system disk Please choose one of the following 1 Install or upgrade OpenVMS Alpha Version V7 3 2 Display pr...

Page 109: ...oting and Installing an Operating System 3 27 1 Boot the OpenVMS operating system CD ROM 2 Choose option 1 Install or upgrade OpenVMS Alpha To create the system disk see the OpenVMS installation document ...

Page 110: ......

Page 111: ...f maintenance customers The following topics are covered Removing Enclosure Panels Removing Covers from the System Chassis Before Installing Components Memory Allocation Power Supply Configuration Removing and Replacing Power Supplies CPU Configuration Installing CPUs Memory Configuration Installing DIMMs PCI Configuration Installing PCI Cards Installing Universal Hard Disk Drives Installing a Rem...

Page 112: ...ude 1 Remove any jewelry that may conduct electricity 2 If accessing the system card cage power down the system and wait 2 minutes to allow components to cool 3 Wear an anti static wrist strap when handling internal com ponents WARNING To prevent injury unplug the power cord from each power supply before installing com ponents Installation Tools You need the following tools to install components P...

Page 113: ...nd Installing Components 4 3 4 1 Removing Enclosure Panels Open and remove the front door Loosen the screws that allow you to remove the top and side panels Figure 4 1 Enclosure Panel Removal Tower PK0221B 3 4 5 1 2 ...

Page 114: ... the front door 2 To remove the top panel loosen the top left and top right screws Slide the top panel back and lift it off the system 3 To remove the left panel loosen the screw at the top and the screw at the bottom Slide the panel back and then tip it outward Lift it off the sys tem 4 Go to Section 4 2 for instructions on removing covers from the system chas sis ...

Page 115: ...Configuring and Installing Components 4 5 Figure 4 2 Enclosure Panel Removal Pedestal 1 2 PK0234A 3 ...

Page 116: ...oors are removed in the same way 2 Remove the top enclosure panel by loosening the captive screws shown in Slide the top panel back and lift it off the system 3 To remove the right enclosure panel loosen the captive screw shown in Slide the panel back and then tip it outward Lift the panel from the three tabs 4 Go to Section 4 2 for instructions on removing covers from the system chas sis ...

Page 117: ... equipment and take measures to minimize danger to them selves or others V 240VA WARNING High current area Currents exceeding 240 VA can cause burns or eye injury Avoid con tact with parts or remove power prior to access WARNING Contact with moving fan can cause se vere injury to fingers Avoid contact or remove power prior to access WARNING The system chassis houses parts that operate at high temp...

Page 118: ...ch cover Pull up spring loaded ring that releases cover Each cover has at least one pull up ring Fan area cover This area contains the main system fan and a redundant fan System card cage cover This area contains CPUs and memory DIMMs To remove the system card cage cover you must first remove the fan area cover An interlock switch shuts the system down when you remove the system card cage cover PC...

Page 119: ...Configuring and Installing Components 4 9 Figure 4 3 Removing Covers from a Tower PK0216A 5 4 3 1 2 2 2 2 1 1 ...

Page 120: ...4 10 ES45 Owner s Guide Figure 4 4 Removing Covers from a Pedestal Rack PK0215A 1 1 4 5 3 2 2 2 1 2 ...

Page 121: ...measures to minimize danger to them selves or others These measures include 1 Remove any jewelry that may conduct electricity 2 If accessing the system card cage power down the system and wait 2 minutes to allow components to cool 3 Wear an anti static wrist strap when handling internal com ponents Follow the procedure below before installing CPUs memory DIMMs PCI op tions or removable media devic...

Page 122: ...viated example of the output to a serial console screen Example 4 1 Memory Allocation Crash Reboot Cycle P00 show memory Array Size Base Address Intlv Mode 0 4096Mb 0000000000000000 2 Way 1 1024Mb 0000000200000000 2 Way 2 4096Mb 0000000100000000 2 Way 3 1024Mb 0000000240000000 2 Way 10240 MB of System Memory Testing the System CPU0 insufficient dynamic memory for a request of 4592 bytes Console he...

Page 123: ...000 2 Way 10240 MB of System Memory Testing the System Testing the Disks read only Testing the Network Partition 0 Memory base 000000000 size 080000000 initializing GCT FRU at offset 1dc000 AlphaServer ES45 Console V5 9 9 built on June 13 2001 at 01 57 42 P00 show heap_expand heap_expand 64KB P00 The crash and reboot cycle occurs as follows 1 Drivers try to allocate more heap space space for more ...

Page 124: ...s allocated more memory You can then boot the operating system No other action is required and the crash reboot cycle should not occur again If you subsequently change your configuration enter the following command to reset the heap space to its default before you boot the system P00 set heap_expand none Resizing may or may not occur again depending on whether the console re quires additional heap...

Page 125: ...stem can have a single power supply Model 2 has minimum of two power supplies or redundant configurations You can add a power supply for redundancy at any time without shutting down the system Figure 4 5 Power Supply Locations 0 0 1 1 2 2 Tower Pedestal Rack PK0207B 0 0 1 1 1 2 2 2 ...

Page 126: ...tion Two power supplies are required if the sys tem has more than two CPUs a second storage cage or more than 16 DIMMs Redundant Power Supply If a power supply fails the redundant supply provides power and the system continues to operate normally A third power supply adds redundancy for an entry level system Recommended Installation Order Generally power supply 0 is installed first power supply 1 ...

Page 127: ...Configuring and Installing Components 4 17 4 6 Removing and Replacing Power Supplies Figure 4 6 Installing a Power Supply Pedestal Rack View 5 4 3 2 PK0232A 1 0 1 2 ...

Page 128: ... screws Remove the bracket 3 If you are installing a new supply remove the screw and blank cover If you are replacing a power supply release the latch on the supply and pull the supply out of the system 4 Insert and seat the new power supply 5 Swing the latch to lock the power supply into place Tighten the captive screw on the latch Verification 1 Plug the AC power cord into the supply Wait a few ...

Page 129: ...omponents 4 19 4 7 CPU Configuration Before installing additional CPUs become familiar with the location of the CPU slots and the configuration rules Figure 4 7 CPU Slot Locations Pedestal Rack View CPU 3 CPU 1 CPU 0 CPU 2 PK0228B ...

Page 130: ...PU 0 CPU 1 CPU 3 PK0229A CPU Configuration Rules 1 A CPU must be installed in slot 0 The system will not power up without a CPU in slot 0 2 CPU cards must be installed in numerical order starting at CPU slot 0 See Figure 4 7 and Figure 4 8 3 CPUs must be identical in speed ...

Page 131: ...ack View PK0240B 1 2 3 Slot 3 Slot 1 Slot 0 Slot 2 WARNING To prevent injury access is limited to persons who have appropriate technical training and experience Such per sons are expected to understand the hazards of working within this equipment and take measures to minimize danger to them selves or others ...

Page 132: ...instructions in Section 4 1 3 Remove the covers from the fan area and the system card cage as explained in Section 4 2 4 Install the module in the next available slot lowest numbered See Figure 4 7 or Figure 4 8 5 When adding a CPU module remove and discard the airflow deflector plate from the CPU slot See Figure 4 9 6 Insert the CPU card in the connector and push down on both latches simultaneous...

Page 133: ...ing memory throughput The output of the show memory command provides the memory interleaving status of the system P00 show memory Array Size Base Address Intlv Mode 0 4096Mb 0000000000000000 2 Way 1 1024Mb 0000000200000000 2 Way 2 4096Mb 0000000100000000 2 Way 3 1024Mb 0000000240000000 2 Way 10240 MB of System Memory Stacked and Unstacked DIMMs You can mix stacked and unstacked DIMMs within the sy...

Page 134: ...4 24 ES45 Owner s Guide Figure 4 10 Stacked and Unstacked DIMMs PK1209 Unstacked DIMMS Stacked DIMMS ...

Page 135: ...t support 16 DIMMs Model 1B and two sets for systems that support 32 DIMMs Models 2 2B and 3B DIMMs in an array must be the same size and type For example suppose you have populated Sets 0 1 2 and 3 When you populate Set 4 the DIMMs must be the same size and type as those installed in Set 0 Simi larly Set 5 must be populated with the same size and type of DIMMs as are in Set 1 and so on as indicat...

Page 136: ...emory Configuration Pedestal Rack View PK0202A MMB 0 MMB 2 MMB 3 Set MMB 1 Set Set Set J9 J8 J7 J6 J5 J4 J3 J2 Array 2 Set 2 6 Array 0 Set 0 4 Array 3 Set 3 7 Array 1 Set 1 5 0 4 6 2 0 4 6 2 0 4 6 2 0 4 6 2 1 5 7 3 1 5 7 3 1 5 7 3 1 5 7 3 ...

Page 137: ... Figure 4 12 Memory Configuration Tower View PK0203A Array 2 Set 2 6 Array 0 Set 0 4 Array 3 Set 3 7 Array 1 Set 1 5 J9 J8 J7 J6 J5 J4 J3 J2 MMB 3 MMB 2 MMB 1 MMB 0 3 7 5 1 3 7 5 1 3 7 5 1 2 6 4 0 2 6 4 0 2 6 4 0 2 6 4 0 Set Set Set Set 3 7 5 1 ...

Page 138: ...4 28 ES45 Owner s Guide 4 10 Installing DIMMs Figure 4 13 Installing DIMMs Tower Pedestal Rack 2 1 1 1 1 1 1 PK0205B ...

Page 139: ...is removed before touching any module WARNING To prevent injury unplug the power cord from each power supply before installing com ponents 1 Shut down the operating system and turn off power to the system Unplug the power cord from each power supply 2 Access the system chassis by following the instructions in Section 4 2 3 Remove the fan cover and the system card cage cover 4 Use Figure 4 11 or Fi...

Page 140: ...re 4 14 Aligning DIMM in MMB PK0953A 3 3 2 1 1 9 Reinstall the MMB 10 Replace the system card cage cover and enclosure covers 11 Reconnect the power cords Verification 1 Turn on power to the system 2 During power up observe the screen display for memory The display shows how much memory is in each array 3 Issue the show memory command to display the total amount of memory in the system ...

Page 141: ...I O backplanes PCI modules are either designed specifically for 5 0 volts or 3 3 volts or are uni versal in design and can plug into either 3 3 or 5 0 volt slots CAUTION PCI modules designed specifically for 5 0 volts or 3 3 volts are keyed differently Check the keying before you install the PCI module and do not force it in Plugging a module into a wrong slot can damage it ...

Page 142: ...independent 64 bit PCI buses two buses at 66 MHz one bus at 33 MHz and one bus for AGP with 4x transfer mode These buses correspond to Hose 0 through Hose 3 in the system logical configuration Some PCI options require drivers to be installed and configured These options come with a floppy or a CD ROM Refer to the installation document that came with the option and follow the manufacturer s instruc...

Page 143: ...1 Slot ID 2 Physical Slot 10 9 6 3 8 7 1 2 5 4 The PCI slots are split across four independent 64 bit PCI buses three buses at 66 MHz and one bus at 33 MHz These buses correspond to Hose 0 through Hose 3 in the system logical configuration Some PCI options require drivers to be installed and configured These options come with a floppy or a CD ROM Refer to the installation document that came with t...

Page 144: ...ot 10 9 6 3 8 7 1 2 5 4 1 2 3 4 5 7 8 9 10 6 The PCI slots are split across four independent 64 bit PCI buses three buses at 33 MHz and one bus at 66 MHz These buses correspond to Hose 0 through Hose 3 in the system logical configuration Some PCI options require drivers to be installed and configured These options come with a floppy or a CD ROM Refer to the installation document that came with the...

Page 145: ...ce Such per sons are expected to understand the hazards of working within this equipment and take measures to minimize danger to them selves or others WARNING To prevent fire use only modules with current lim ited outputs See National Electrical Code NFPA 70 or Safety of Information Technology Equipment Including Electrical Busi ness Equipment EN 60 950 V 240VA WARNING High current area Currents e...

Page 146: ... the ES45 however the hardware is on the system Do not press switch or latch on the hot swap board when the system is running Pressing any of these switches may result in loss of data Complete the following procedure to add or remove a PCI option card 1 Turn off the system power 2 Press in latch button and open the latch 3 Remove screw if present ...

Page 147: ... blank bulkhead 6 Install the new PCI option card 7 Replace screw if one was present 8 Close latch Verification 1 Turn on the system power 2 During power up observe the screen display for PCI information The new option should be listed in the display 3 Issue the SRM show config command Examine the PCI bus information in the display to make sure that the new option is listed 4 Enter the SRM show de...

Page 148: ...laced without removing power from the system or interrupting the transfer of data over the SCSI bus WARNING To prevent injury access is limited to persons who have appropriate technical training and experience Such per sons are expected to understand the hazards of working within this equipment and take measures to minimize danger to them selves or others ...

Page 149: ...Configuring and Installing Components 4 39 Figure 4 19 Installing a Hard Drive 3 4 2 1 MR0064 ...

Page 150: ...ning 3 When you are sure that the disk is no longer spinning remove the drive from the enclosure 4 Insert the replacement drive or a drive blank in until it is against the back plane connector To install a drive blank press it firmly in to seat it in the connector To install a drive insert it into the cage and push it in while pivoting the release lever to the upright position 5 Push the release l...

Page 151: ...e host con troller this LED can either flash by itself or in unison with the On Line LED when there is SCSI bus activity This LED is off when there is no bus activity On Line LED Green When the 5 VDC is avail able and the disk is properly installed this LED is on Otherwise it is off Depend ing on the host controller this LED can either flash by itself or in unison with the Drive Activity LED when ...

Page 152: ...ing up during POST The SCSI controller cannot control the LED If the display does not change within a few minutes the drive is non operational The operational drive is not being accessed Drive is being rebuilt or array capacity expansion is in progress The operational drive is not being accessed The drive is configured as part of an array Drive selected using the Array Configuration Utility The dr...

Page 153: ...ive is being accessed The drive status is one of the following Drive is being rebuilt Array capacity expansion in progress The drive is operational and active The drive is configured as part of an array When the drive is non operational the display may be one of the following In both cases the drive may be replaced The drive is non operational There is no power to the drive There is a drive error ...

Page 154: ...4 44 ES45 Owner s Guide 4 14 Installing a Removable Media Device Figure 4 21 Installing a 5 25 Inch Device Pedestal Rack View 2 3 5 4 4 6 1 PK0235A ...

Page 155: ... and turn off power to the system Unplug the power cord from each power supply 2 Remove the cover to the PCI card cage area 3 Unplug the signal and power cables to the CD 4 Remove and set aside the four screws securing the removable media cage CAUTION Be careful not to tangle the wires to the CD ROM and floppy 5 Slide the cage out far enough to gain access to the floppy cables Unplug the cables an...

Page 156: ...four screws set aside previously 11 Plug in the signal cable route it into the PCI cage and attach it to the appropriate controller 12 Plug the power cable 4 conductor into the storage device 13 Plug the signal and power cables back into the CD 14 Replace the PCI card cage cover and enclosure covers 15 Reconnect the power cords Verification 1 Turn on power to the system 2 When the system powers up...

Page 157: ...Configuring and Installing Components 4 47 4 15 Installing Disk Drive Cages Install a drive cage in the left bay opening first Figure 4 22 Disk Cage Installation 1 3 4 5 PKO974 0A 6 2 ...

Page 158: ...age into the left cage area remove fans 3 and 4 See Figure 4 24 for fan location 3 Install a SCSI controller in the PCI backplane 4 Unscrew the four screws securing the drive cage filler plate and set them aside Remove and discard the filler plate 5 Attach the 10 pin cable 17 03971 11 to the environmental card 6 Snap the environmental card onto the four pop inserts in the top of the PCI card cage ...

Page 159: ...Configuring and Installing Components 4 49 Figure 4 23 Disk Cage Installation PKO975 0B 7 8 3 6 ...

Page 160: ... set aside previously 13 Replace fans 3 and 4 if removed previously PCI card cage cover and en closure panels 14 Install disk drives CAUTION Disk drives must be installed from left to right Otherwise the sys tem will not find the system disk 15 Plug in the power cords Verification 1 Turn on power to the system 2 At the P00 prompt enter the SRM show device command to display the devices and control...

Page 161: ...Configuring and Installing Components 4 51 Figure 4 24 Fan Locations 5 6 1 2 3 4 PK0208a ...

Page 162: ...5 Owner s Guide 4 15 1 Cabling a Second Disk Drive Cage If you are installing a second six disk drive cage refer to the following illustration for cable routing Figure 4 25 Cabling a Second Disk Cage PKO976 00 ...

Page 163: ... not exceed the maximum number of devices supported on the SCSI con troller to be used Each device on the bus must have a unique SCSI ID The entire SCSI bus length from terminator to terminator must not exceed the following limits Fast differential SCSI or Ultra SCSI HVD 25 meters Fast single ended SCSI 3 meters Ultra wide SCSI 1 5 meters Ultra 2 SCSI LVD 12 meters Ultra 3 SCSI 12 meters Ensure th...

Page 164: ......

Page 165: ...ands and environment variables used for these functions Key sec tions in this chapter are Console Overview Invoking the SRM Console SRM Command Overview Management Tasks Performed from SRM Getting Help on SRM Commands Booting an Operating System Testing the System Forcing a System Crash Dump Resuming Program Execution Reading a File Initializing the System Creating a Power Up Script Entering the R...

Page 166: ...es during booting and shutdown Controls and monitors the state and state transitions of each processor in a multiprocessor system Provides services to operating system software that simplify system soft ware control of hardware Provides a command line interface that supports the Tru64 UNIX Linux and OpenVMS operating systems SRM commands are used to display the logical and physical configuration o...

Page 167: ...the SRM console by shutting down the operating system Follow the shutdown procedure described in your operat ing system documentation You can also force entry to the SRM console if the auto_action environment variable is set to boot or reset To force entry press the Halt button on the control panel CAUTION A forced halt interrupts the operating system Applications that are running may lose data In...

Page 168: ...if none is specified crash Forces a crash dump at the operating system level edit Invokes the console line editor on a RAM script or on the user power up script nvram which is always invoked dur ing the power up sequence help or man command Displays information about the specified console command init Resets the SRM console and reinitializes the hardware more file name Displays a file one screen a...

Page 169: ...l configuration of all field replaceable units FRUs show mem ory Displays information about system memory show pal Displays the versions of Tru64 UNIX and OpenVMS PAL code show power Displays information about system environmental character istics including power supplies system fans CPU fans and temperature show version Displays the version of the SRM console program installed on the system test ...

Page 170: ... to modify the environment af ter the command keyword or after any symbol or number in the command See individual command descriptions for examples Numbers Most numbers in console commands are in decimal notation Two exceptions both of which use hexadecimal notation are addresses and numbers used in the deposit command The default radix can be overridden by inserting d before numbers you want to e...

Page 171: ...d in the recall buffer Ctrl C Terminates the process that is running Clears Ctrl S re sumes output suspended by Ctrl O When entered as part of a command line deletes the current line Ctrl C has no ef fect as part of a binary data stream Left arrow Moves the cursor left one position Ctrl E Moves the cursor to the end of the line Ctrl F or right arrow Moves the cursor right one position Ctrl H Moves...

Page 172: ... are omit ted This command is useful for hardcopy terminals Ctrl S Suspends output to the console terminal until Ctrl Q is entered Cleared by Ctrl C Ctrl U Deletes the current line Wildcarding for commands such as show Double quotes enable you to denote a string for environ ment variable assignment Specifies that all text between it and the end of the line is a comment Control characters are not c...

Page 173: ...r man Display the item indicated such as the logical con figuration or the system FRUs show config device error fru memory pal power version Boot OpenVMS Tru64 UNIX or Linux boot Initialize reset console firmware init Set environment variables set envar Edit a script edit Read a file more Force a crash dump crash Resume program execution continue Run RMC from the local VGA monitor rmc Verify the d...

Page 174: ...tion bootdef_dev boot_file boot_osflags The help or man command displays basic information about the use of console commands when the system is in console mode The syntax is help or man command command Command or topic for which help is requested The options are none Displays the complete list of commands for which you can receive help command_name Displays information about the console command ar...

Page 175: ...e OpenVMS PALcode V1 91 33 Tru64 UNIX PALcode V1 87 27 Serial ROM V2 18 F RMC ROM V1 8 RMC Flash ROM V1 7 Processors CPU 0 Alpha EV68CB pass 2 4 1000 MHz 8MB Bcache CPU 1 Alpha EV68CB pass 2 4 1000 MHz 8MB Bcache CPU 2 Alpha EV68CB pass 2 4 1000 MHz 8MB Bcache CPU 3 Alpha EV68CB pass 2 4 1000 MHz 8MB Bcache Core Logic Cchip Rev 17 Dchip Rev 17 PPchip 0 Rev 17 PPchip 1 Rev 17 TIG Rev 2 6 Memory Arr...

Page 176: ...sole PALcode serial ROM RMC ROM and RMC flash ROM Processors Processors present processor version and clock speed and amount of backup cache Core logic Version numbers of the chips that form the interconnect on the system board Memory Memory arrays and memory size ...

Page 177: ...0 E7 85 Slot Option Hose 1 Bus 0 PCI 66 MHz 1 0 Adaptec AIC 7899 pka0 7 0 1 1 SCSI Bus ID 7 dka0 0 0 1 1 COMPAQ BD018122C9 1 1 Adaptec AIC 7899 pkb0 7 0 101 1 SCSI Bus ID 7 6 Yukon PCI Hot Plug C Slot Option Hose 2 Bus 0 PCI 66 MHz 1 DEGPA SA 2 DEGPA SA Slot Option Hose 3 Bus 0 PCI 66 MHz 1 0 Adaptec AIC 7899 pkc0 7 0 1 3 SCSI Bus ID 7 1 1 Adaptec AIC 7899 pkd0 7 0 101 3 SCSI Bus ID 7 6 Yukon PCI ...

Page 178: ...rd Slot 9 Bridge chip to Bus 2 PCI Slot 10 Ethernet card Slot 11 Ethernet card Slot 12 Onboard PCI hot plug controller Hose 0 Bus 1 ISA The floppy drive It is the only device that comes from the bridge Hose 0 Bus 2 PCI Slots 0 3 Onboard controllers Hose 1 Bus 0 PCI Slot 1 0 1 1 Two channel SCSI card Slot 2 Not shown because no card installed Slot 6 Onboard PCI hot plug controller Hose 2 Bus 0 PCI ...

Page 179: ... ID 1 4 Hose 1 Slot ID 2 5 Hose 1 Slot ID 1 6 Hose 0 Slot ID 9 7 Hose 1 Slot ID 8 Table 5 6 How Physical I O Slots Map to Logical Slots Model 2B Physical Slot SRM Logical ID 1 Hose 2 Slot ID 1 2 Hose 2 Slot ID 2 3 Hose 0 Slot ID 11 4 Hose 3 Slot ID 2 5 Hose 3 Slot ID 1 6 Hose 0 Slot ID 10 7 Hose 1 Slot ID 2 8 Hose 1 Slot ID 1 9 Hose 0 Slot ID 9 10 Hose 0 Slot ID 8 ...

Page 180: ... Logical Slots Model 3B Physical Slot SRM Logical ID 10 Slot Legacy PCI 1 Hose 2 Slot ID 1 2 Hose 2 Slot ID 2 3 Hose 0 Slot ID 11 4 Hose 3 Slot ID 2 5 Hose 3 Slot ID 1 6 Hose 0 Slot ID 10 7 Hose 1 Slot ID 2 8 Hose 1 Slot ID 1 9 Hose 0 Slot ID 9 10 Hose 0 Slot ID 8 ...

Page 181: ... PKD0 SCSI Bus ID 7 Table 5 8 Device Naming Conventions Category Description dq Driver ID Two letter designator of port or class driver dk SCSI drive or CD ew Ethernet port dq IDE CD ROM fw FDDI device dr RAID set device mk SCSI tape du DSSI disk mu DSSI tape dv Diskette drive pk SCSI port ei Ethernet port pu DSSI port pz KZPCC CE RAID controller df Disk test Tests the df disk read only a Storage ...

Page 182: ... MMB1 J8 00 54 30350 AA A01 CP SW02100172 SMB0 MMB1 J5 00 54 30350 AA A01 CP NI01400121 SMB0 MMB1 J9 00 54 30350 AA A01 CP SW01400169 SMB0 MMB1 J2 00 54 30350 AA A01 CP SW01400214 SMB0 MMB1 J6 00 54 30350 AA A01 CP SW01400205 SMB0 MMB1 J3 00 54 30350 AA A01 CP SW02100172 SMB0 MMB1 J7 00 54 30350 AA A01 CP SW02100172 SMB0 MMB2 00 54 30348 02 A01 SW02800932 SMB0 MMB2 J4 00 54 30350 DB A02 CP SW03600...

Page 183: ...ical hierar chy SMB system motherboard CPU CPUs MMB memory motherboard J DIMMs CPB PCI backplane PCI PCI option SBM SCSI backplane PWR power supply FAN fans JIO I O connector module junk I O E Error field Indicates whether the FRU has any errors logged against it FRUs without errors show 00 hex FRUs with errors have a non zero value that represents a bit mask of possible errors See Table 5 9 Part ...

Page 184: ...Bit Meaning Bit 0 is 1 Failure Bit 1 is 1 TDD error has been logged Bit 2 is 1 At least one SDD error has been logged Bit 3 is 1 FRU EEPROM is unreadable Bit 4 is 1 Checksum failure on bytes 0 62 Bit 5 is 1 Checksum failure on bytes 64 126 Bit 6 is 1 Checksum failure on bytes 128 254 Bit 7 is 1 FRU s system serial number does not match system s serial number NOTE Contact your service provider if t...

Page 185: ...the show error command is based on information logged to the serial control bus EEPROMs Both the operating system and the ROM based diagnostics log errors to the EEPROMs This functionality allows service pro viders to generate an error log from the console environment If no errors are logged nothing is displayed and you are returned to the SRM console prompt Example 5 5 shows errors reported on th...

Page 186: ... number of DIMMs or their size Thus in Example 5 6 Array 3 could consist of two sets of 128 MB DIMMs eight DIMMs or one set of 256 MB DIMMs four DIMMs Either com bination provides 1024 MB of memory Use the show fru command to display all the DIMMs in the system and their locations 5 5 6 Displaying the PAL Version Use the show pal command to display the PALcode version Example 5 7 Show PAL P00 show...

Page 187: ...upply 1 Good Power Supply 2 Not Available System Fan 1 Good System Fan 2 Good System Fan 3 Bad System Fan 4 Good System Fan 5 Good System Fan 6 Good CPU 0 Temperature Warning CPU 1 Temperature Good CPU 2 Temperature Good CPU 3 Temperature Good Zone 0 Temperature Good Zone 1 Temperature Good Zone 2 Temperature Good P00 Power supplies Power supply 2 is not installed System fans Fan 3 is not working ...

Page 188: ...e the show version command to display the version of the SRM con sole that is installed Example 5 9 Show Version P00 show version version V5 9 9 Jan 8 2001 17 39 58 The show version command displays the version of the SRM console program that is installed on the system ...

Page 189: ...tate setting affinity to the primary CPU jumping to bootstrap code OpenVMS TM Operating System Version 7 3 Description The boot command initializes the processor loads a program image from the specified boot device and transfers control to that image If you do not specify a boot device in the command line the default boot device is used The default boot device is determined by the value of the boo...

Page 190: ... structures are set up Console device drivers are not shut down Transfer control to the bootstrap image by entering the continue command protocols enet_protocol Specifies the Ethernet protocol to be used for the network boot Either mop for OpenVMS or bootp for Tru64 UNIX may be specified Use the set ew 0_protocols or ei 0_protocols command to set a default network boot protocol See Section 5 14 13...

Page 191: ...V Floppy Disks read only Testing the VGA Alphanumeric Mode only Testing the EWA0 Network Testing the EWB0 Network P00 Description The test command also does a quick test on the system speaker A beep is emit ted as the command starts to run The tests are run sequentially and the status of each subsystem test is dis played to the console terminal as the tests progress If a particular device is not a...

Page 192: ... tests one pass 2 Read only tests DK disks DU disks DR disks DQ disks DF disks MK tapes DV floppy NOTE You must install media to test disks tapes and the floppy drive Since no write tests are performed it is safe to test disks and tapes that con tain data 3 Console loopback tests if lb argument is specified COM2 serial port and parallel port 4 VGA console tests These tests are run only if the cons...

Page 193: ...ing 2060017 of the 2064113 available on 0x800001 device string for dump SCSI 1 1 0 0 0 0 0 DUMP prom dev SCSI 1 1 0 0 0 0 0 block 2178787 DUMP Header to 0x800001 at 2064113 0x1f7ef1 device string for dump SCSI 1 1 0 0 0 0 0 DUMP prom dev SCSI 1 1 0 0 0 0 0 block 2178787 DUMP Dump to 0x800001 End 0x800001 device string for dump SCSI 1 1 0 0 0 0 0 DUMP prom dev SCSI 1 1 0 0 0 0 0 block 2178787 DUMP ...

Page 194: ...Halt button or use the RMC halt in command to invoke the SRM con sole then enter the crash command to restart the primary CPU and force a crash dump to the selected device See the OpenVMS Alpha System Dump Analyzer Utility Manual for infor mation on how to interpret OpenVMS crash dump files See the Guide to Kernel Debugging for information on using the Tru64 UNIX Krash Utility ...

Page 195: ...alt the system and want to resume operating system mode The continue command is valid under the following circumstances If you pressed the Halt button on the control panel or entered the RMC halt in command You must unlatch the Halt button or enter the RMC halt out command before issuing the continue command If you used the halt option with the boot command If you issued a Ctrl P at the SRM consol...

Page 196: ...s the contents of online help one screen at a time Description The SRM more command is similar to the UNIX more command It is useful for displaying output that scrolls too quickly to be viewed For example when you power up the system the system startup messages scroll and the messages are written to an event log When the P00 prompt is displayed you can use the more el command to display the conten...

Page 197: ... poll create timer create powerup access NVRAM 10240 MB of System Memory Testing Memory probe I O subsystem Hose 0 PCI bus running at 33Mhz entering idle loop probing hose 0 PCI probing PCI to ISA bridge bus 1 probing PCI to PCI bridge bus 2 bus 0 slot 8 pka NCR 53C895 bus 2 slot 0 ewa DE500 BA Network Controller bus 2 slot 1 ewb DE500 BA Network Controller bus 2 slot 2 ewc DE500 BA Network Contro...

Page 198: ...d idle PCB initializing idle process PID lowering IPL CPU 3 speed is 1000 MHz create powerup initializing GCT FRU at 21c000 initializing pka pkb ewe ewa ewb ewc ewd dqa dqb Memory Testing and Configuration Status Array Size Base Address Intlv Mode 0 4096Mb 0000000000000000 2 Way 1 1024Mb 0000000200000000 2 Way 2 4096Mb 0000000100000000 2 Way 3 1024Mb 0000000240000000 2 Way Total Bad Pages 0 Total ...

Page 199: ... init command the system stops in the SRM console because the auto_action environment variable is set by default to halt To cause the system to boot automatically after issuing the init command set the auto_action environment variable to boot or restart New values for the following environment variables take effect only after you reset the system by pressing the Reset button or issuing the init co...

Page 200: ...s invoked during the power up sequence Use the SRM edit command to create or alter the nvram script Example 5 16 Editing the Nvram Script P00 edit nvram editing nvram 0 bytes read in 10 set mopv3_boot 1 exit 17 bytes written out to nvram P00 Example 5 17 Clearing the Nvram Script P00 edit nvram editing nvram 20 bytes read in 10 exit 0 bytes written out to nvram P00 ...

Page 201: ... The file is the name of the file to be edited The editing commands are help Displays the brief help file list Lists the current file prefixed with line numbers renumber Renumbers the lines of the file in increments of 10 exit Leaves the editor and closes the file saving all changes quit Leaves the editor and closes the file without saving changes nn Deletes line number nn nn text Adds or overwrit...

Page 202: ...e by shell To connect to the Remote Management Console from the graphics interface the console environment variable must be set to graphics and the serial interface cannot be in use by another console program RMC Successful Connection P00 rmc You are about to connect to the Remote Management Console Use the RMC reset command or press the front panel reset button to disconnect and to reload the SRM...

Page 203: ...unctions like the Ctrl left bracket combination The console environment variable must be set to graphics and the serial in terface cannot be in use by another console program Once you have connected to RMC the serial interface is disabled See Example 5 18 for an example of an unsuccessful connection and a successful connection To exit RMC enter the RMC reset command or press the Reset button on th...

Page 204: ...Show envar P00 set bootdef_dev dkb0 P00 show bootdef_dev Bootdef_dev dkb0 Environment variables pass configuration information between the console and the operating system Their settings determine how the system powers up boots the operating system and operates Environment variables are set or changed with the set envar command Their values are viewed with the show envar command ...

Page 205: ...fied See Table 5 10 for a list of environment variables value The new value of the environment variable New values for the following environment variables take effect only after you reset the system by pressing the Reset button or by issuing the init command A reset or init is also required when setting up environment variables for an OpenVMS Galaxy configuration See the DS20E ES45 Remedial Kit av...

Page 206: ...flags Specifies the default operating system boot flags com1_baud Sets the baud rate of the internal COM1 serial in terface com2_baud Sets the default baud rate of the COM2 serial port com1_flow or com2_flow Specifies the flow control on the serial ports com1_mode Specifies the COM1 data flow paths so that data either flows through the RMC or bypasses it com1_modem or com2_modem Specifies to the o...

Page 207: ...which memory will be tested ocp_text Overrides the default OCP display text with user specified text os_type Specifies the operating system and sets the appro priate console interface password Sets a console password Required for placing the SRM into secure mode pci_parity Disables or enables parity checking on the PCI bus pk 0_fast Enables fast SCSI mode pk 0_host_id Specifies the default value f...

Page 208: ...efault boot device specified by the value of the bootdef_dev environment variable When auto_action is set to restart the system boots from whatever device it booted from before the shutdown reset or failure NOTE After you set the auto_action environment variable it is recommended that you set the boot device and operating system flags as well using the set bootdef_dev and set boot_osflags commands...

Page 209: ...t auto_action restart P00 init P00 show auto_action auto_action restart P00 show bootdef_dev bootdef_dev dka0 P00 boot Log into UNIX and shutdown reboot shutdown r now console will boot from dka0 In the following example auto_action is set to restart but Tru64 UNIX is booted from a device other than the device set with bootdef_dev When UNIX is shut down and rebooted the system reboots from the spe...

Page 210: ...er the show device command for a list of all devices in the system Syntax set bootdef_dev boot_device boot_device The name of the device on which the system software has been loaded To specify more than one device separate the names with commas Example In this example two boot devices are specified The system will try booting from dkb0 and if unsuccessful will boot from dka0 P00 set bootdef_dev dk...

Page 211: ...booting when no file name is specified by the boot command The factory default value is null Syntax set boot_file filename Example In this example a boot file is specified for booting the Redhat version of Linux P00 set boot_file P00 boot NOTE This command clears the boot file setting and sets the string to empty ...

Page 212: ...pecific to the operating system Tru64 UNIX Systems Tru64 UNIX systems take a single ASCII character as the flags_value argu ment a Load operating system software from the specified boot device auto boot Boot to multiuser mode i Prompt for the name of a file to load and other options boot interac tively Boot to single user mode s Stop in single user mode Boots vmunix to single user mode and stops a...

Page 213: ...dev sda2 boot dka0 Single user mode is typically used for troubleshooting To make system changes at this run level you must have read write privileges The command to boot Linux into single user mode is similar to the following example where root is in partition 2 of dka0 and the kernel is in boot compaq gz P00 boot file 1 vmlinux gz flags root dev sda2 rw single Example This following command sets...

Page 214: ...s logical OR For example the flag value 10080 executes both the 80 and 10000 flag settings See Table 5 11 Table 5 11 OpenVMS Boot Flag Settings Flags_Value Bit Number Meaning 1 0 Bootstrap conversationally enables you to mod ify SYSGEN parameters in SYSBOOT 2 1 Map XDELTA to a running system 4 2 Stop at initial system breakpoint 8 3 Perform diagnostic bootstrap 10 4 Stop at the bootstrap breakpoin...

Page 215: ...l boot from root directory SYS2 SYSEXE to the SYSBOOT prompt when you enter the boot command P00 set boot_osflags 2 1 In the following OpenVMS example root_number is set to 0 and boot_flags is set to 80 With this setting you are prompted for the name of the secondary boot strap file when you enter the boot command P00 set boot_osflags 0 80 ...

Page 216: ...rnal COM1 serial interface com2_baud The com2_baud environment variable sets the baud rate to match that of the device connected to the COM2 port Syntax set com _baud baud_value baud_value The new baud rate A list of possible values is displayed by en tering the command without a value Example The following example shows the supported baud rate values P00 set com2_baud 57600 38400 19200 9600 7200 ...

Page 217: ...lue Defined values are none No data flows in or out of the serial ports Use this set ting for devices that do not recognize XON XOFF or that would be confused by these signals software Use XON XOFF default This is the setting for a standard serial terminal hardware Use modem signals CTS RTS Use this setting if you are connecting a modem to a serial port Example P00 set com1_flow hardware ...

Page 218: ... the modem This mode is called through mode You can enter the RMC from either the MMJ port or the modem port Only one session can be active at a time For modem connection you can use the set com1_mode command to allow data to partially or completely bypass the RMC The bypass modes are snoop mode soft bypass mode and firm bypass mode These modes disable the local channel from sending characters to ...

Page 219: ... RMC taps into the data lines and listens passively for the RMC escape sequence Data bypasses RMC but RMC switches automatically into snoop mode if loss of carrier occurs Data bypasses RMC RMC remote management features are disabled Changes the focus of the COM1 traffic to the local RMC COM1 port if RMC is currently in one of the bypass modes or if RMC is in through mode with an active remote sess...

Page 220: ...ines whether the port should assert a signal DTR Syntax set com _modem modem_value modem_value Defined values are on Modem is present off Modem is not present default value If you attach a modem to the COM1 or COM2 port set the modem_value to on This setting tells the operating system to assert a DTR data terminal ready signal to let the modem know that there is hardware attached The modem re spon...

Page 221: ...or output_device are graphics default The console terminal is a VGA monitor or a device con nected to the VGA port serial The console terminal is the device connected to the COM1 port The value of console takes effect only after you reset the system by pressing the Reset button or by issuing the init command Example P00 show console console graphics P00 set console serial P00 init P00 show console...

Page 222: ...d CPUs are prevented from running the console or the operating system Bit 0 of the mask corresponds to CPU 0 bit 1 to CPU 1 and so on A zero in the bit mask prevents the corresponding CPU from running a one allows it to run The bit mask is expressed as a hexadecimal value The value of cpu_enabled takes effect only after you reset the system by press ing the Reset button or by issuing the init comm...

Page 223: ...CPUs CPU 0 still comes up 1 0001 CPU 0 2 0010 CPU 1 3 0011 CPU 0 1 4 0100 CPU 2 5 0101 CPU 0 2 6 0110 CPU 1 2 7 0111 CPU 0 1 2 8 1000 CPU 3 9 1001 CPU 0 3 A 1010 CPU 1 3 B 1011 CPU 0 1 3 C 1100 CPU 2 3 D 1101 CPU 0 2 3 E 1110 CPU 1 2 3 F 1111 CPU 0 1 2 3 Example In the following example CPU 0 and CPU 1 are enabled and CPU 2 and CPU 3 are disabled P00 set cpu_enabled 3 ...

Page 224: ... RIS server To list the network devices on your system enter the show device command The Ethernet controllers start with the letters ei or ew for example ewa0 The third letter is the adapter ID for the specific Ethernet controller Replace the asterisk with the adapter ID letter when using this command Syntax set ei 0_inet_init value or set ew 0_inet_init value The value is one of the following nvr...

Page 225: ...s ei or ew for example ewa0 The third letter is the adapter ID for the specific Ethernet controller Replace the asterisk with the adapter ID letter when entering the command Syntax set ei 0_mode value or set ew 0_mode value The options for value are aui Device type is AUI bnc Device type is ThinWire fast Device type is fast 100BaseT Fastfd Device type is fast full duplex 100BaseT full Device type ...

Page 226: ...ting system bootp Sets the network protocol to bootp the setting typically used with the Tru64 UNIX operating system bootp mop When both are listed the system attempts to use the mop protocol first regardless of which is listed first If not successful it then attempts the bootp protocol Example P00 show dev dka0 0 0 8 0 DKA0 COMPAQ BD018122C9 B016 dka100 1 0 8 0 DKA100 COMPAQ BD018122C9 B016 dka20...

Page 227: ...e as either PCXAL or LK411 and enables the system to in terpret the terminal keyboard layout correctly Syntax set kbd_hardware_type keyboard_type The options for keyboard_type are pcxal default Selects the 102 type keyboard layout lk411 Selects the LK411 keyboard layout Example P00 set kbd_hardware_type lk411 P00 ...

Page 228: ...e system by pressing the Reset button or issuing the init command Syntax set language language_code The options for language_code are 0 No language 42 Italiano Italian 30 Dansk Danish 44 Nederlands Netherlands 32 Deutsch German 46 Norsk Norwegian 34 Deutsch Swiss 48 Portugues Portuguese 36 English American 4A Suomi Finnish 38 English British Irish 4C Svenska Swedish 3A Español Spanish 4E Belgisch ...

Page 229: ...re full default Specifies that the full memory test will be run Systems us ing the OpenVMS operating system must run the full mem ory test partial Specifies that the first 256 MB of memory will be tested none Specifies that memory will not be tested However tests are always run on the first 32 MB Example With the following setting the first 256 MB of memory are tested when a sys tem running Tru64 ...

Page 230: ... It is useful to set this environment variable if you have a number of systems and you want to identify each system by a node name Syntax set ocp_text message The message is the message you want to be displayed typically the network node name you have defined for the system The message can be up to 16 char acters and must be entered in quotation marks Example P00 set ocp_text Node Alpha1 P00 ...

Page 231: ...the Reset button or by issuing the init command Syntax set os_type os_type The options for os_type are unix Sets the default to Tru64 UNIX The SRM firmware is started during power up or reset vms Sets the default to OpenVMS The SRM firmware is started dur ing power up or reset linux Sets the default to Linux The SRM firmware is started during power up or reset Example In this example the default o...

Page 232: ... not fully compliant with the PCI specification A side effect of this behavior is that super fluous PCI parity errors are reported by the host PCI bridge In such cases the device can be used as long as parity is not checked CAUTION Disabling PCI parity checking on this system is not recommended or supported Syntax set pci_parity value The options for value are on default Enables PCI parity checkin...

Page 233: ...t to standard it will perform in stan dard mode To list the controllers on your system enter the show device command SCSI controllers begin with the letters pk for example pka0 The third letter is the adapter ID for the specific SCSI controller Replace the asterisk with the adapter ID letter when entering the set pk 0_fast command The value of set pk 0_fast takes effect only after you reset the sy...

Page 234: ...less you place two or more control lers on the same bus To list the controllers on your system enter the show device command SCSI controllers begin with the letters pk for example pka0 The third letter is the adapter ID for the controller Replace the asterisk with the adapter ID letter when entering the set pk 0_host_id command The value of pk 0_host_id takes effect only after you reset the system...

Page 235: ...on your system enter the show device command SCSI controllers begin with the letters pk for example pka0 The third letter is the adapter ID for the controller Replace the asterisk with the adapter ID letter when entering the set pk 0_soft_term command The value of pk 0_soft_term takes effect only after you reset the system by pressing the Reset button or by issuing the init command Syntax set pk 0...

Page 236: ...both terminators are disabled P00 set pkb0_soft_term off P00 init P00 show pkb0_soft_term pkb0_soft_term off In this example the terminator for the high 8 bits is enabled P00 set pkb0_soft_term high P00 init P00 show pkb0_soft_term pkb0_soft_term high ...

Page 237: ...tt_allow_login 0 command disables console activation through alter native ports You might want to disable console access to COM2 as a system security measure or if you want to use COM2 as an application only port Syntax set tt_allow_login value The options for value are 0 Disables login through the COM2 port or the VGA monitor 1 default Enables login through the COM2 port or the VGA monitor Exampl...

Page 238: ......

Page 239: ...or that resides on the system board The RMC also provides configuration and error log func tionality This chapter explains the operation and use of the RMC Sections are RMC Overview Operating Modes Terminal Setup SRM Environment Variables for COM1 Entering the RMC Using the Command Line Interface Resetting the RMC to Factory Defaults RMC Command Reference Troubleshooting Tips ...

Page 240: ...an failure and power supply failure On detection RMC displays messages on the OCP pages an operator and sends an interrupt to SRM which then passes the interrupt to the operating system or an application Shuts down the system if any fatal conditions exist For example o The temperature reaches the failure limit o The cover to the system card cage is removed o The main fan Fan 6 and the redundant fa...

Page 241: ...ough the wall outlet Thus if the system fails you can still access the RMC and gather information about the failure Configuration Error Log and Asset Information The RMC provides additional functionality to read and write configuration and error log information to FRU error log devices These operations are carried out via shared RAM also called dual port RAM or DPR At power on the RMC reads the EE...

Page 242: ...xternal port You can also set bypass modes so that the signals partially or completely bypass the RMC The com1_mode environment variable can be set from either SRM or the RMC See Section 6 8 Figure 6 1 Data Flow in Through Mode Modem System SRM Console Operating System RMC Modem Port Remote Local Serial Terminal MMJ Port Modem PK0908C RMC RMC Remote Serial Terminal or Terminal Emulator COM1 COM1 P...

Page 243: ...rolled by the RMC microprocessor which moves characters be tween the two UART ports The local MMJ port is always connected to the in ternal UART of the microprocessor The escape sequence signals the RMC to enter the CLI Data issued from the CLI is transmitted between the RMC mi croprocessor and the active port that enters the RMC NOTE The internal system COM1 port should not be confused with the e...

Page 244: ...ass the RMC The by pass modes are Snoop Soft Bypass and Firm Bypass Figure 6 2 Data Flow in Bypass Mode Modem System SRM Console Operating System RMC Modem Port Remote Local Serial Terminal MMJ Port Modem PK0908B RMC RMC Remote Serial Terminal or Terminal Emulator COM1 COM1 Port UART Modem Port UART RMC PIC Processor Bypass RMC COM1 Port Local DUART UART ...

Page 245: ...t characters intended for the RMC In Snoop mode the RMC is responsible for configuring the modem for dial in as well as dial out alerts and for monitoring the modem connectivity Because data passes directly between the two UART ports Snoop mode is use ful when you want to monitor the system but also ensure optimum COM1 per formance Soft Bypass Mode In Soft Bypass mode all data and control signals ...

Page 246: ...a and control signals are routed directly between the system COM1 port and the external modem port The RMC does not con figure or monitor the modem Firm Bypass mode is useful if you want the sys tem not the RMC to fully control the modem port and you want to disable RMC remote management features such as remote dial in and dial out alert You can switch to other modes by resetting the com1_mode env...

Page 247: ...om a modem hookup or the serial terminal con nected to the system As shown in Figure 6 3 a modem is connected to the dedicated 9 pin modem port and a terminal is connected to the COM1 serial port terminal port MMJ Figure 6 3 Setup for RMC Tower View PK0934A 1 2 VT ...

Page 248: ...RMC com1_baud Sets the baud rate of the COM1 serial port and the modem port The default is 9600 See Chapter 5 com1_flow Specifies the flow control on the serial port The de fault is software See Chapter 5 com1_mode Specifies the COM1 data flow paths so that data ei ther flows through the RMC or bypasses it This envi ronment variable can be set from either the SRM or the RMC See Section 6 8 com1_mo...

Page 249: ...mode or Local mode In Snoop mode the escape sequence is passed to the system and displayed NOTE Only one RMC session can be active at a time Entering from a Serial Terminal Invoke the RMC from a serial terminal by typing the following default escape sequence rmc This sequence is equivalent to typing Ctrl left bracket Ctrl left bracket rmc On some keyboards the Esc key functions like the Ctrl left ...

Page 250: ...e the RMC reset command or press the front panel reset but ton to disconnect and to reload the SRM console Do you really want to continue y n y Please enter the escape sequence to connect to the Remote Man agement Console After you enter the escape sequence the system enters the CLI and the RMC prompt is displayed When the RMC session is completed reset the system with the Reset button on the oper...

Page 251: ...must enter the entire string for these commands to work For commands consisting of two words enter the entire first word and at least one letter of the second word For example you can enter disable a for disable alert For commands that have parameters you are prompted for the parameter Use the Backspace key to erase input If you enter a nonexistent command or a command that does not follow con ven...

Page 252: ...the commands used to set the status fields RMC status PLATFORM STATUS On Chip Firmware Revision V1 0 Flash Firmware Revision V1 6 Server Power ON System Halt Deasserted RMC Power Control ON Escape Sequence RMC Remote Access Disabled RMC Password not set Alert Enable Disabled Alert Pending NO Init String Dial String Alert String Com1_mode THROUGH Last Alert Fan 1 failed Logout Timer 20 minutes User...

Page 253: ...ccess is disabled RMC Password Set Password set for modem access Not set No password set for modem access Alert Enable Enabled Dial out enabled for sending alerts Disabled Dial out disabled for sending alerts Alert Pending YES Alert has been triggered NO No alert has been triggered Init String Initialization string that was set for modem Dial String Pager string to be dialed when an alert occurs A...

Page 254: ... 00C Fan RPM Fan1 2149 Fan2 2177 Fan3 2136 Fan4 2163 Fan5 OFF Fan6 2033 Power Supply OK FAIL OFF means not present PS0 OK PS1 OK PS2 OK CPU0 OK CPU1 OK CPU2 OK CPU3 OK CPU CORE voltage CPU0 1 640V CPU1 1 640V CPU2 1 640V CPU3 1 630V CPU IO voltage CPU0 1 640V CPU1 1 640V CPU2 1 640V CPU3 1 630V CPU CACHE voltage CPU0 2 444V CPU1 2 405V CPU2 2 431V CPU3 2 418V Bulk voltage 3 3V Bulk 3 213V 5V Bulk ...

Page 255: ...Fan 5 all fans are powered as long as the system is powered on Fan 5 is Off unless Fan 6 fails The normal power supply status is either OK system is powered on or OFF system is powered off or the power supply cord is not plugged in FAIL indicates a problem with a supply CPU CORE voltage CPU I O voltage and CPU cache voltage In a healthy system all CPUs should have the same core voltage the same I ...

Page 256: ...has precedence If the system has been powered off with the Power button the RMC cannot power the system on If you enter the power on command the message Power button is OFF is displayed indicating that the command will have no effect If the system has been powered on with the Power button and the power off command is used to turn the system off you can toggle the Power but ton to power the system ...

Page 257: ...t RMC halt out Returning to COM port The halt out command cannot release the halt if the Halt button is latched in If you enter the halt out command the message Halt button is IN is dis played indicating that the command will have no effect Toggling the Power button on the operator control panel overrides the halt in condition Reset The RMC reset command restarts the system The terminal exits RMC ...

Page 258: ...you must configure RMC for remote dial in Connect your modem to the 9 pin modem port and turn it on Enter the RMC from either the local serial terminal or the local VGA monitor to set up the pa rameters Example 6 1 Dial In Configuration RMC set password RMC Password Verification RMC set init Init String AT F0E0V0X0S0 2 RMC enable remote RMC status Remote Access Enabled ...

Page 259: ...e modem s flow control according to the setting of the SRM com1_flow environment variable The RMC also enables the modem carrier detect feature to monitor the modem connec tivity Enables remote access to the RMC modem port by configuring the modem with the setting stored in the initialization string Verifies the settings Check that the Remote Access field is set to Enabled Dialing In The following...

Page 260: ...serial termi nal or local VGA monitor Example 6 2 Dial Out Alert Configuration RMC set dial Dial String ATXDT9 15085553333 RMC set alert Alert String 5085553332 RMC enable alert RMC clear alert RMC send alert Alert detected RMC clear alert RMC status Alert Enable Enabled A typical alert situation might be as follows The RMC detects an alarm condition such as over temperature warning The RMC dials ...

Page 261: ...ing This ensures that the send alert command will generate an alert condition Forces an alert condition This command is used to test the setup of the dial out alert function It should be issued from the local serial terminal or local VGA monitor As long as no one connects to the modem and there is no alert pending the alert will be sent to the pager immediately If the pager does not receive the al...

Page 262: ... for services such as voice mail D Dial T Tone for touch tone 9 The number for an outside line in this example 9 Enter the number for an outside line if your system requires it Pause for 2 seconds 15085553333 Phone number of the paging service Alert String Each comma provides a 2 second delay In this example a delay of 12 seconds is set to allow the paging service to an swer 5085553332 A call back...

Page 263: ...ger to them selves or others The following procedure restores the default settings 1 Shut down the operating system and press the Power button on the operator control panel to the OFF position 2 Unplug the power cord from each power supply Wait until the 5V Aux LEDs on the power supplies go off before proceeding 3 Remove enclosure panels as described in Chapter 4 4 Remove the system card cage cove...

Page 264: ... is down 8 Unplug the power cord Wait until the 5V Aux LED on the power supply goes off before proceeding 9 Install jumper J6 over pins 2 and 3 10 Reinstall CPU1 the card cage cover and fan cover and the enclosure panels 11 Plug the power cord into each of the power supplies NOTE After the RMC has been reset to defaults perform the setup procedures to enable remote dial in and call out alerts See ...

Page 265: ...ommands are reserved for service providers clear alert The clear alert command clears the current alert condition and causes the RMC to stop paging the remote system operator If the alert is not cleared the RMC continues to page the remote operator every 30 minutes if the dial out alert feature is enabled The clear alert command clears the current alert so that the RMC can capture a new alert The ...

Page 266: ... entire system RMC clear port RMC NOTE This command also causes the modem to disconnect disable alert The disable alert command disables the RMC from paging a remote system operator Monitoring continues and alerts are still logged in the Last Alert field of the status command but alerts are not sent to the remote operator RMC disable alert RMC disable remote The disable remote command disables rem...

Page 267: ... and call out set an RMC password and enable remote access to the RMC modem port See Section 6 6 4 and Section 6 6 5 RMC set dial Dial String ATXDT9 15085553333 RMC set alert Alert String 5085553332 RMC enable alert RMC If the enable alert command fails the following error message is displayed ERROR enable failed Issue the status command to see if the Remote Access field is set to Enabled ...

Page 268: ...gure remote dial in by setting an RMC password and initialization string See Section 6 6 4 RMC set password RMC Password Verification RMC set init Init String AT F0E0V0X0S0 2 RMC enable remote If the enable remote command fails the following error message is displayed ERROR enable failed Check that the modem is connected and that you have set the initialization string correctly env The env command...

Page 269: ...nt to releasing the Halt button on the control panel The halt out command releases a halt The terminal exits RMC and returns to the server s COM1 port RMC halt out Returning to COM port You cannot use halt out to release a halt if the Halt button on the operator con trol panel is latched in If you issue the command the following message is dis played RMC halt out Halt button is IN hangup The hangu...

Page 270: ...power from the operator control panel If the system is already powered off this command has no effect You can over ride the power off command either by issuing a power on command or by tog gling the Power button on the operator control panel RMC power off RMC power on The power on command is equivalent to turning on the system power from the operator control panel If the system is already powered ...

Page 271: ... equivalent to pushing the Reset button on the operator control panel The reset command restarts the system The terminal exits RMC and recon nects to the server s COM1 port You must enter the entire word for the com mand to take effect RMC reset Returning to COM port send alert The send alert command forces an alert condition This command is used to test the setup of the dial out alert function It...

Page 272: ...COM1 data flow paths so that data either passes through the RMC or bypasses it By default all data passes through the RMC Data and control signals flow from the system COM1 port through the RMC and to the active external port either the COM1 serial port MMJ or the 9 pin modem port If a modem is connected the data goes to the modem This mode is called Through mode You can enter the RMC from either ...

Page 273: ...modem from sending characters to the system COM1 port but you can still get into the RMC NOTE You can always enter the RMC locally regardless of the current mode You can set com1_mode to one of the following values through snoop soft_bypass firm_bypass local All data passes through RMC and is filtered for the escape se quence This is the default Data partially bypasses RMC but RMC taps into the da...

Page 274: ...e set escape command sets a new escape sequence for invoking RMC The escape sequence can be any character string not to exceed 14 characters A typical sequence consists of two or more control characters It is recommended that control characters be used in preference to ASCII characters Use the status command to verify the escape sequence Be sure to record the new escape sequence If you forget the ...

Page 275: ...MC automatically configures the modem s flow control according to the setting of the SRM com1_flow environment variable The RMC also enables the modem carrier detect feature to monitor the modem connectivity set logout The set logout command sets the amount of time before the RMC terminates an inactive modem connection The default is 20 minutes The settings are in tens of minutes 0 9 The zero 0 se...

Page 276: ...Verification failed password is not set RMC set pass RMC Password Verification set user The set user command allows you to set a user string to be displayed in the status command You may want to make notes regarding the system The string is limited to 63 characters and is displayed in the User String field when you enter the status command In this example the operator leaves a reminder that a powe...

Page 277: ... RMC correctly System and terminal baud rates do not match Set the baud rate for the terminal to be the same as for the system For first time setup suspect the console terminal since the RMC and system default baud is 9600 RMC will not answer when the modem is called Modem cables may be incorrectly installed Check modem phone lines and connections RMC remote access is disabled or the modem was pow...

Page 278: ...ms to hang or you seem to be unable to execute RMC com mands There is a normal delay while the RMC completes the system power on se quence Wait about 40 seconds New escape sequence is forgotten RMC console must be reset to factory defaults During a remote con nection you see a string on the screen The modem is confirming whether the modem has really lost carrier This is normal behavior The message...

Page 279: ...a problem locate the troubleshooting table for that problem type and follow the guidelines provided If you cannot correct the problem report it to your service provider This chapter covers the following topics Power Up Error Messages RMC Error Messages SROM Error Messages SRM Diagnostics Troubleshooting Tables Option Card Problems ...

Page 280: ...7 1 1 Messages with Beep Codes A few error messages that appear on the operator control panel are announced by audible error beep codes an indicated in Table 7 1 For example a 1 1 4 beep code consists of one beep a pause indicated by the hyphen one beep a pause and a burst of four beeps This beep code is accompanied by the message ROM err Related messages are also displayed on the console terminal...

Page 281: ... single beep is emitted and Jump to Console is displayed The SROM code is unable to load the console code a flash ROM header area or checksum error has been detected See Section 7 1 2 2 1 2 Cfg ERR n Cfg ERR s Configuration error on CPU n n is 0 1 2 or 3 or a system configuration error s The system will still power up Contact your service provider 1 2 4 BC error CPU error BC bad Backup cache B cac...

Page 282: ...o that you can load new console firmware images A sequence similar to the one in Example 7 1 occurs Example 7 1 Checksum Error and Fail Safe Loader Loading console Console ROM checksum error Expect 00000000 000000FE Actual 00000000 000000FF XORval 00000000 00000001 Loading program from floppy Code execution complete transfer control OpenVMS PALcode V1 91 33 Digital UNIX PALcode V1 87 27 starting c...

Page 283: ...ssages similar to the console power up messages are displayed This example shows the beginning and ending messages At the P00 console prompt the operator boots the Loadable Firmware Update Utility LFU from the Alpha Systems Firmware CD shown in the example as the variable update_cd or from user created floppies and performs a firmware update NOTE See Chapter 2 of this manual for more information o...

Page 284: ... Incmpat MMB 3 J9 Incmpat MMB 3 J5 Incmpat MMB 1 J9 Incmpat MMB 1 J5 Missing MMB 2 J6 Incmpat MMB 2 J2 Illegal MMB 0 J6 Incmpat MMB 0 J2 No usable memory detected Indicates failed DIMMs M identifies the MMB J identifies the DIMM In this line DIMM J9 on MMB2 failed Indicates that some DIMMs in this array are not the same All DIMMs in the affected array are marked as incompatible incmpat Indicates t...

Page 285: ... Error Messages Message Meaning AC loss No AC power to the system CPUn failed CPU failed n is 0 1 2 or 3 VTERM failed No VTERM voltage to CPUs CTERM failed No CTERM voltage to CPUs Fan5 6 failed Main fan 6 and redundant fan 5 failed OverTemp failure System temperature has passed the high threshold No CPU in slot 0 Configuration requires that a CPU be installed in slot 0 CPU door opened System card...

Page 286: ...fan area fans 5 and 6 is off Reinstall cover 3 3V bulk warn Power supply voltage over or under threshold 5V bulk warn Power supply voltage over or under threshold 12V bulk warn Power supply voltage over or under threshold 12V bulk warn Power supply voltage over or under threshold VTERM warn Voltage regulator over or under threshold CTERM warn Voltage regulator over or under threshold CPUn VCORE wa...

Page 287: ...ntact your service provider Table 7 3 SROM Error Messages Code SROM Message OCP Message FD PCI data path error PCI Err FA No usable memory detected No Mem EF Bcache data lines test error BC Error EE Bcache data march test error BC Error ED Bcache address test error BC Error EC CPU parity detection error CPU Err EB CPU ECC detection error CPU Err EA Bcache ECC data lines test error BC Error E9 Bcac...

Page 288: ...RR 0 7B Bcache failed on CPU 3 error BC Bad 3 7A Bcache failed on CPU 2 error BC Bad 2 79 Bcache failed on CPU 1 error BC Bad 1 78 Bcache failed on CPU 0 error BC Bad 0 77 Memory thrash error on CPU 3 MtrERR 3 76 Memory thrash error on CPU 2 MtrERR 2 75 Memory thrash error on CPU 1 MtrERR 1 74 Memory thrash error on CPU 0 MtrERR 0 73 Starting secondary on CPU 3 error RCPU 3 E 72 Starting secondary...

Page 289: ...sterisks may be embedded in the console event log To display a console event log one screen at a time use the more el command Example 7 3 shows a console event log with errors CPU 1 did not power up and fans 1 and 2 failed Example 7 3 Sample Console Event Log more el Error CPU 1 failed powerup diagnostics Secondary start error EV6 BIST 1 STR status 1 CSC status 1 PChip0 status 1 PChip1 status 1 DI...

Page 290: ...00 F8 09 90 FF ewb0 0 0 2002 1 EWB0 00 06 2B 00 25 5B pka0 7 0 1 1 PKA0 SCSI Bus ID 7 pkb0 7 0 3 1 PKB0 SCSI Bus ID 7 pkc0 7 0 2000 1 PKC0 SCSI Bus ID 7 pkd0 7 0 2001 1 PKD0 SCSI Bus ID 7 7 4 3 Test Command The test command verifies all the devices in the system Example 7 5 Test Command P00 test Testing the Memory Testing the DK Disks read only No DU Disks available for testing No DR Disks availab...

Page 291: ...must include A serial loopback connected to the COM2 port not included A parallel loopback connected to the parallel port not included A trial diskette with files installed A trial CD ROM with files installed The test script tests devices in the following order 1 Memory tests one pass 2 Read only tests DK disks DU disks DR disks DQ disks DF disks MK tapes DV floppy 3 Console loopback tests if lb a...

Page 292: ...30350 AA A01 CP SW02100172 SMB0 MMB1 J5 00 54 30350 AA A01 CP NI01400121 SMB0 MMB1 J9 00 54 30350 AA A01 CP SW01400169 SMB0 MMB1 J2 00 54 30350 AA A01 CP SW01400214 SMB0 MMB1 J6 00 54 30350 AA A01 CP SW01400205 SMB0 MMB1 J3 00 54 30350 AA A01 CP SW02100172 SMB0 MMB1 J7 00 54 30350 AA A01 CP SW02100172 SMB0 MMB2 00 54 30348 02 A01 SW02800932 SMB0 MMB2 J4 00 54 30350 DB A02 CP SW03600523 SMB0 MMB2 J...

Page 293: ... PCI option SBM SCSI backplane PWR power supply FAN fans JIO I O connector module junk I O E Error field Indicates whether the FRU has any errors logged against it FRUs without errors show 00 hex FRUs with errors have a non zero value that represents a bit mask of possible errors See Table 7 4 Part The part number of the FRU in ASCII either a Compaq part number or a vendor part number Serial The s...

Page 294: ...rial does not match system s NOTE Contact your service provider if the E error field shows any of these errors 7 4 5 Show Error Command The show error command displays FRUs that have errors logged If the devices installed do not have any errors in their EEPROM a show error command redisplays the SRM console prompt Example 7 7 shows errors logged in the system board s EEPROM Contact your service pr...

Page 295: ...mmand P00 show power Status Power Supply 0 Good Power Supply 1 Good Power Supply 2 Not Available System Fan 1 Good System Fan 2 Good System Fan 3 Bad System Fan 4 Good System Fan 5 Good System Fan 6 Good CPU 0 Temperature Warning CPU 1 Temperature Good CPU 2 Temperature Good CPU 3 Temperature Good Zone 0 Temperature Good Zone 1 Temperature Good Zone 2 Temperature Good P00 Power supplies Power supp...

Page 296: ... 0 block 2178787 DUMP Header to 0x800001 at 2064113 0x1f7ef1 device string for dump SCSI 1 1 0 0 0 0 0 DUMP prom dev SCSI 1 1 0 0 0 0 0 block 2178787 DUMP Dump to 0x800001 End 0x800001 device string for dump SCSI 1 1 0 0 0 0 0 DUMP prom dev SCSI 1 1 0 0 0 0 0 block 2178787 DUMP Header to 0x800001 at 2064113 0x1f7ef1 succeeded halted CPU 0 halt code 5 HALT instruction executed PC fffffc0000568704 P...

Page 297: ...se the troubleshooting tables on the following pages to diagnose the following types of problems Power problems Problems that prevent the system from powering up to the SRM console prompt Failures reported on the SRM console Boot problems Errors reported by the operating system NOTE Check your service agreement before handling internal parts of the system If in doubt contact your service provider ...

Page 298: ...re is within environmental specifications 10 35 C 50 95 F Internal power supply cables might not be plugged in at the system board Contact your service provider Power supply shuts down after a few seconds The system may be powered off by one of the following A remote management console command System software Fan failure Over temperature condition Power supply failure Faulty CPU Invoke RMC and use...

Page 299: ...e console terminal the console variable should be set to graphics If you are using a serial console terminal the console environment variable should be set to serial If console is set to serial the power up display is routed to the COM1 serial communication port or MMJ port and cannot be viewed from the VGA monitor Try connecting a console terminal to the COM1 serial communication port When using ...

Page 300: ...rts error Error beep codes report an error at power up Power up screen includes error messages Use the error beep codes and control panel messages to determine the error Enter the more el command when the SRM prompt is displayed to read the event log Power up screen or console event log indicates problems with mass storage devices Storage devices are missing from the show config display Check the ...

Page 301: ...tion for the correct environment variable settings Examine the auto_action bootdef_dev boot_osflags and os_type environment variables For network boots make sure ei 0_protocols or ew 0_protocols is set to bootp for Tru64 UNIX or mop for OpenVMS Device does not boot For problems booting over a network make sure ei 0_protocols or ew 0_protocols is set to bootp for Tru64 UNIX or mop for OpenVMS Run t...

Page 302: ...ha System Dump Analyzer Utility Manual for information on how to interpret OpenVMS crash dump files Refer to the Guide to Kernel Debugging for information on using the Tru64 UNIX Krash Utility System is hung and SRM console is not operating Do a show status or show env from RMC to help determine the problem If you cannot determine the problem contact your service provider Operating system has cras...

Page 303: ...e network type for the network interface card PCI Parity Errors Some PCI devices do not implement PCI parity and some have a parity generating scheme that may not comply with the PCI Specification In such cases the device functions properly as long as parity is not checked Parity checking can be turned off with the set pci_parity off command so that false PCI parity errors do not result in machine...

Page 304: ...ystem console PCI diagnostics for devices on the Supported Options List If the device is not on the list refer to the device s documentation The Supported Options List is on the World Wide Web http www compaq com alphaserver options ases40 ases40_options html Storage adapter Run the test command to exercise the storage devices off the PCI controller option Ethernet adapter Run the test command to ...

Page 305: ...cifications 8 1 Chapter 8 Specifications This chapter gives specifications for ES45 systems Physical Specifications Environmental Specifications Electrical Specifications Regulatory Approvals Acoustic Data ...

Page 306: ...38 7 cm 15 25 in 80 5 cm 31 7 in Nominal 65 kg 143 lb Max 96 kg 211 lb Shipping Container Height Width Depth Weight 82 4 cm 32 2 in 60 2 cm 24 0 in 101 6 cm 40 0 in Nominal 78 kg 172 lb Max 110 kg 242 lb Clearances Front Rear Left side Right side Operating 75 cm 29 5 in 15 cm 6 in None None Service 75 cm 29 5 in 75 cm 29 5 in 75 cm 29 5 in None ...

Page 307: ...82 3 cm 32 4 in Nominal 127 kg 280 lb Max 159 kg 350 lb Shipping Container Height Width Depth Weight 107 7 cm 42 4 in 100 3 cm 39 5 in 60 7 cm 23 9 in Nominal 149 kg 328 lb Max 185 kg 407 lb Clearances Front Rear Left side Right side Operating 75 cm 29 5 in 15 cm 6 in None None Service 75 cm 29 5 in 75 cm 29 5 in None 75 cm 29 5 in ...

Page 308: ...4 7 cm 17 6 in 78 2 cm 30 8 in Nominal 50 kg 110 lb Nominal 59 kg 130 lb Fits 14 in 8U standard RETMA cabinets Max 76 kg 167 2 lb Max 92 kg 202 4 lb Shipping Container Height Width Depth Weight 73 2 cm 28 8 in 60 7 cm 24 0 in 101 6 cm 40 0 in Nominal 72 kg 158 lb Max 106 kg 233 lb Clearances Operating See requirements of specific cabinet Service Min 121 9 cm 4 ft 82 3 cm 32 4 in withdrawal on rail...

Page 309: ...0 lb H9A15 M Series Height Width Depth Weight 200 cm 79 0 in 60 cm 23 6 in 110 cm 43 27 in Configuration dependent Max payload 1000 lb Shipping Container H9A10 M Series Height Width Depth Weight 185 5 cm 73 in 91 5 cm 36 in 122 cm 48 in Nominal 430 kg 946 lb Max 625 kg 1375 lb H9A15 M Series Height Width Depth Weight 216 cm 85 in 91 5 cm 36 in 122 cm 48 in Nominal 550 kg 1056 lb Max 640 kg 1408 lb...

Page 310: ...rage 60 days 28o C 82 o F 46o C 115 o F Min dew point temp Operating 2 o C 36 0 F Heat dissipation Tower and Rack Pedestal H9A10 H9A15 Nominal 980 w 3347 BTU hr 1560 w 5328 BTU hr Config dependent Maximum 1440 w 4918 BTU hr 2400 w 8196 BTU hr 4800 w 16392 BTU hr Airflow and quality Intake location Exhaust location Particle size Concentration Front Tower Pedestal and Rackmount Rear H9A10 H9A15 Rear...

Page 311: ...orary condition Power source phase Nominal frequency Hz Frequency range Hz RMS current max steady state Tower and Rackmount Single power cord Multiple power cords Max VA Pedestal Each power cord Max VA M Series cab config dependent Each power cord 200 240 180 250 Single 50 60 47 53 57 63 5 6 A 3 6 A 1440 VA 6 0 A 2070 VA 16 A Continued on next page ...

Page 312: ...320 C13 to NEMA 6 15 200 240 V N America or 200 240 V IEC 320 C13 to country specific 2 275 cm 108 in IEC 320 C13 to NEMA 6 15 200 240 V N America or IEC 320 C13 to country specific 3 452 cm 14 ft 10 in IEC 320 C13 to IEC 320 C14 up to 4 305 cm 200 240 V nonremovable 10 ft IEC 309 or 200 240 V nonremovable NEMA LG 20P NOTE Power supplies are universal PFC auto ranging 200 240 Vac 50 60 Hz ...

Page 313: ...to CAN CSA C22 2 No 950 1995 TUV EN60950 A11 1997 GS marked FCC Part 15 B Class A IC ICES 003 Class A CE EN55022 1998 EN55024 1998 EN61000 3 2 1995 EN61000 3 3 1995 VCCI V 3 97 04 Class A BSMI CNS13438 Class A C Tick AS NZS 3548 1995 Class A UL 60950 3rd edition 2000 AS NZ 3260 1993 Australian New Zealand Standard EN60950 2000 IEC 60950 1999 3rd edition ...

Page 314: ... Data Acoustics Declared Values per ISO 9296 and ISO 7779 LWAd B LpAm dBA bystander positions Product Idle Operate Idle Operate Rackmount or Tower 6 4 6 4 47 47 Pedestal 6 6 6 6 48 48 StorageWorks Model 43xx 6 3 6 4 44 45 Current values for specific configurations are available from Compaq representatives 1 B 10 dBA ...

Page 315: ...from the network 3 15 bootp protocol 3 11 5 62 Bus node ID SCSI 5 70 Bypass modes 6 6 Bypassing the RMC 6 6 C Chassis system building blocks 1 4 Checksum error 7 4 clear alert command RMC 6 27 clear password command SRM 2 32 clear port command RMC 6 28 Clearing SRM password 2 32 COM ports baud rate 5 52 com _baud environment variable 5 52 com _flow environment variable 5 53 com _modem environment ...

Page 316: ...25 installing 4 28 disable alert command RMC 6 28 disable remote command RMC 6 28 Display device verifying 2 11 Displaying logical configuration 5 11 DPR 6 3 Drive status LEDs 4 41 DTR asserting 5 56 Dual port RAM 6 3 E edit command SRM 5 37 EEPROMs 6 3 ei 0_inet_init environment variable 3 9 5 60 ei 0_mode environment variable 5 61 ei 0_protocols environment variable 3 11 5 62 Electrical specific...

Page 317: ...help or command RMC 6 32 Hot plug 4 36 Hot swap See Hot plug I I O slot mapping 1 15 1 17 1 19 2 21 5 16 I O slots locations 1 15 InfoServer 3 25 init command SRM 5 33 Initializing the system 5 33 Installing CPUs 4 21 Installing DIMMs 4 28 Installing hard drives 4 38 Installing OpenVMS 3 26 3 27 Installing PCI cards 4 35 Installing power supplies 4 17 Installing UNIX 3 17 Installing Linux 3 19 Int...

Page 318: ...ms 7 25 os_type environment variable 5 67 P Pagers 6 23 PALcode version displaying 5 22 Parity checking 5 68 Password setting SRM 2 27 PCI backplane Model 1B overview 1 14 Model 2B overview 1 16 Model 3B overview 1 18 PCI bus problems 7 26 PCI buses 4 32 4 33 4 34 PCI cards installing 4 36 PCI hot swap module 8 44 PCI parity 5 68 PCI parity errors 7 25 PCI slots 1 15 1 17 1 19 2 20 2 21 5 15 5 16 ...

Page 319: ...call out 6 20 data flow diagram 6 4 dial out alert 6 22 entering 6 11 env command 6 16 error messages 7 7 escape sequence 5 39 6 11 exiting 6 11 exiting from local VGA 6 12 firm bypass mode 6 8 hangup command 6 21 local mode 6 5 logic 6 3 operating modes 6 4 overview 6 2 PIC processor 6 3 quit command 6 11 remote power on off 6 18 remote reset 6 19 resetting to factory defaults 6 25 snoop mode 6 7...

Page 320: ...and SRM 2 24 5 22 show pal command SRM 5 22 show power command SRM 5 23 7 17 show version command SRM 5 24 Slot numbers CPUs 4 19 PCI 4 32 4 33 4 34 Snoop mode 6 7 Soft bypass mode 6 7 Special characters SRM console 5 7 Specifications 8 2 SRM console password 2 27 console password clearing 2 32 SRM console command syntax 5 6 device naming 2 23 device naming conventions 5 17 displaying system confi...

Page 321: ...MC 6 5 Tools for installation 4 2 Troubleshooting boot problems 7 23 categories of problems 7 19 errors reported by operating system 7 24 network problems 7 25 option card problems 7 25 PCI bus problems 7 26 PCI parity errors 7 25 power problems 7 20 problems getting to console mode 7 21 problems reported by console 7 22 RMC 6 39 system diagnostics 7 2 test command 7 12 with console event log 7 11...

Page 322: ......

Reviews:

No comments

Related manuals for AlphaServer ES45 1B

Netfinity 6000R

Brand: IBM Pages: 218

eserver xSeries 440

Brand: IBM Pages: 74

eserver xSeries 440

Brand: IBM Pages: 98

eserver xSeries 440

Brand: IBM Pages: 84

Eserver xSeries 360 Type 8686

Brand: IBM Pages: 184

eserver xSeries 350

Brand: IBM Pages: 62

eServer xSeries 135

Brand: IBM Pages: 62

eserver pSeries 690

Brand: IBM Pages: 212

System x3690 X5

Brand: IBM Pages: 32

System x3690 X5

Brand: IBM Pages: 33

System x3690 X5

Brand: IBM Pages: 180

Brand: IBM Pages: 1032

8835 - Eserver 325 - 1 GB RAM

Brand: IBM Pages: 68

Brand: IBM Pages: 42

SUPERSERVER 8045C-3R

Brand: Supermicro Pages: 118

Brand: GlobalTime Electronic Pages: 19

Brand: BlueBroadcaster Pages: 21

ReadyNAS 3220 Series

Brand: NETGEAR Pages: 4

Brands by name

0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Popular brands

Load more brands