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Compaq 7RPK11 7000T Maintenance And Service Manual Download Page 246

United States    

Compaq Presario Internet PC 7000 Series Computers

TROUBLESHOOTING

PRODUCT DESCRIPTION

TROUBLESHOOTING

ILLUSTRATED PARTS CATALOG

REMOVAL AND REPLACEMENT PROCEDURES

JUMPER AND SWITCH INFORMATION

SPECIFICATIONS

RESETTING USER

PASSWORDS

POWER-ON SELF

TEST (POST)

CONFIGURATION

DIAGNOSTIC

ERROR CODES

TROUBLESHOOTING

WITHOUT

DIAGNOSTICS

 

Diagnostic Error Codes

Diagnostic error codes occur if the system recognizes a problem while running the program.

These error codes help identify possibly defective subassemblies.

Tables listed on this page give possible error codes and descriptions of the action required to

resolve the error condition.

IMPORTANT

Retest the sytem after completing each step. If the problem is resolved, do

not proceed with the remaining diagnostic tests.

For assistance in the removal and replacement of a particular subassembly, see 

Removal and

Replacement Procedures

.

100-xx

Processor

600-xx

Disk drive

3200-xx

Audio

200-xx

Memory

1100-xx

Serial

3300-xx

CD or DVD

300-xx

Keyboard

1200-xx

Modem

3300-xx

CD-RW DVD

400-xx

Parallel

(printer)

1700-xx

Hard drive

8600-xx

Pointing

device

interface

500-xx

Monitor

2400-xx

Video

 

Processor Error Codes

Error Code:

Description:

Recommended Action:

101-xx

CPU test failed

Replace the 

system board

 and retest.

Summary of Contents for 7RPK11 7000T

Page 1: ...NFORMATION SPECIFICATIONS See the Notice for copyright and trademark information and the Preface for symbol conventions and Technician Notes Click to download ZIP file of complete MSG to hard drive This MSG will be periodically maintained and updated as needed To report a technical problem contact your Regional Support Center or IM Help Center For content comments or questions contact Tech Support...

Page 2: ...RIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS PRODUCT DESCRIPTION INDEX PAGE Models and Features CPU Controls and Lights Side Access Panel Internet Keyboard Controls Rear CPU Connectors Power Cord Set Requirements ...

Page 3: ... SWITCH INFORMATION SPECIFICATIONS TROUBLESHOOTING INDEX PAGE Resetting User Passwords Power On Self Test POST Configuration Preparing the computer Setup Accessing Compaq Utilities Option Diagnostic Error Codes Troubleshooting without Diagnostics Checklist for Minor Problems Hardware Installation Power USB Ports Disk Drive Hard Drive CD ROM CD RW and DVD Drive Resolving Hardware Conflicts ...

Page 4: ...PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS ILLUSTRATED PARTS CATALOG INDEX PAGE Mass Storage Devices Cables Standard Optional Boards Fax Modem Keyboard Miscellaneous Parts Plastics Kits ...

Page 5: ... the procedures and precautions described in this section is essential for safe and proper service Electrostatic Discharge Service Considerations Preparation for Disassembly Serial Number Side Access Panel Graphics Card Expansion Card Sound Card 1394 Card Memory Module Removing the Top Door Removing the CD Storage Door Lower Front Panel Open the CD Storage Door Optical and Mass Storage Devices CD ...

Page 6: ...Hard Drive Disk Drive ...

Page 7: ...Model 7RPK11 7000T PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS JUMPER AND SWITCH INFORMATION INDEX PAGE System Board Connectors Hard Drives CD and DVD Drive CD RW Drive ...

Page 8: ...D PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS SPECIFICATIONS INDEX PAGE This section provides physical environmental and performance specifications for Compaq Presario Internet PC 7000 Series Computers CD ROM and DVD Drive CD RW Drive Disk Drive Fax Modem Power Supply System Board ...

Page 9: ...POWER SUPPLY ASSEMBLY SYSTEM BOARD CD or DVD Drive CD RW Drive Please select a drive to view specifications CD Drive DVD Drive CD RW Drive CD Drive Dimensions U S Metric Width 5 75 in 15 01 cm maximum Height 1 67 in 4 29 cm Depth 8 23 in 20 80 cm Weight 2 65 lb 1 200 kg Modes Supported CD ROM Mode 1 and Mode 2 CD DA Audio CD XA Mode 2 Form 1 and 2 Photo CD Multiple Session Video CDI Multiple Sessi...

Page 10: ...ck Pitch 1 6mm Laser Divergence Angle 53 5 degrees 1 5 degrees Output Power 0 14 mW objective lens Type Semiconductor laser GaAIAs Wave Length 780nm 25 nm Access Time Random 100 ms typical Full Stroke 150 ms typical Audio Output Level Line Out 0 7 Vrms 20 Headphone 0 6 Vrms 20 Cache Buffer 256 KB Data Transfer Rate Mode 1 Mode 2 Sustained 4800 KB sec 5475 KB sec KB sec 32x KB sec 32x ...

Page 11: ...80 cm Weight 1 80 lb 0 90 kg Modes Supported Mode 1 and Mode 2 Block Size 2048 bytes Center Hole 15 mm diameter Disc Diameter 12 cm 8 cm Thickness 1 2 mm Track Pitch 10 74 µm Access Time Random 180 ms typical Full Stroke 300 ms Audio Output Level Line Out 1 0 V RMS at 47 kW Headphone 0 7 V RMS at 32 W Cache Buffer 512 Kb Data Transfer Rate Sustained 2705 8115 KB sec Burst ...

Page 12: ...ROM Mode 1 and Mode 2 CD DA Audio CD XA Mode 2 Form 1 and 2 Photo CD Multiple Session Video CDI Multiple Session CD Plus CD Extra CD Multiple Session Enhanced CD RW Multiple Session Block Size CD ROM 2048 bytes Mode 1 and Mode 2 Form 1 XA CD ROM Mode 2 2336 bytes CD DA 2324 bytes CD XA 2324 bytes Center HOle 1 5 mm diameter Diameter 120 mm 80mm Thickness 1 2 mm Track Pitch 1 6mm Access Time Random...

Page 13: ...put Level Line Out 0 7 Vrms 20 Headphone 0 6 Vrms 20 Cache Buffer 256 KB Data Transfer Rate Mode 1 Mode 2 Sustained 4800 KB sec 5475 KB sec KB sec 32x KB sec 32x Burst MB sec MB sec Startup Time 5 sec Stop Time 5 sec Return to top ...

Page 14: ...ATION SPECIFICATIONS CD OR DVD DRIVE CD RW DRIVE DISK DRIVE FAX MODEM POWER SUPPLY ASSEMBLY SYSTEM BOARD Disk Drive Disk Drive Disk Size in 3 5 8 89 cm High Density 1 44 Light Green Height One third Bytes per Sector 512 Sectors per Track High Density 80 Tracks per Side High Density 80 Low Density 80 Rotational Speed 300 RPM Read Write Heads 2 Average Seek Time ms Track to Track 3 Setting Time 15 M...

Page 15: ......

Page 16: ...PECIFICATIONS MASS STORAGE DEVICES CABLES STANDARD AND OPTIONAL BOARDS FAX MODEM KEYBOARDS MISCELLANEOUS PARTS PLASTICS KITS Mass Storage Devices Spare Part Description Spare Part No 1 CD CD RW and DVD Drive 40X CD ROM Drive 191160 001 48X CD ROM Drive 214755 001 8X CD RW Drive 190074 001 16X CD RW Drive tba 16X DVD Drive 180593 001 Sonic DVDit Drive tba DVD RAM Drive 214799 001 DVD RW R Drive 196...

Page 17: ...Hard Drive 7200 RPM 217689 001 75 GB Hard Drive 7200 RPM 180913 001 3 3 5 1 44 MB Disk Drive Disk Drive 191168 001 Not Pictured Zip Drive 100 MB Zip Drive 191167 001 NOTE The computer serial number should be provided to Compaq whenever requesting information or ordering spare parts ...

Page 18: ...PLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS MASS STORAGE DEVICES CABLES STANDARD AND OPTIONAL BOARDS FAX MODEM KEYBOARDS MISCELLANEOUS PARTS PLASTICS KITS Cables Spare Part Description Spare Part No 1 Disk Drive Cable 209864 001 2 Hard Drive Cable 209865 001 3 CD Drive CD RW DVD Cable tba 4 Button Board Cable 202405 001 5 Power Button Cable tba ...

Page 19: ...NOTE The computer serial number should be provided to Compaq whenever requesting information or ordering spare parts ...

Page 20: ...ALOG PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS MASS STORAGE DEVICES CABLES STANDARD AND OPTIONAL BOARDS FAX MODEM KEYBOARDS MISCELLANEOUS PARTS PLASTICS KITS Standard and Optional Boards ...

Page 21: ......

Page 22: ...1 3 1394 Card 4 Video Card Nvidia NV15 GeForce2 Ultra 64MB DDR 221176 001 Nvidia NV15 GeForce2 GTS 32MB DDR 180284 001 Nvidia NV11 GeForce2 GTS 32MB w TV Out 216306 001 Nvidia M64 Pro 4X AGP 23 MB TV Out 192068 001 5 Memory Module 128 MB PC800 Memory 214544 001 256 MB PC800 Memory 214545 001 6 Microprocessor Heatsink Assembly Williamette 1 4 GHz Processor 22184 001 Williamette 1 5 GHz Processor 22...

Page 23: ... PARTS CATALOG PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS MASS STORAGE DEVICES CABLES STANDARD AND OPTIONAL BOARDS FAX MODEM KEYBOARDS MISCELLANEOUS PARTS PLASTICS KITS Fax Modem ...

Page 24: ...t No Enduro 56K Modem 166386 002 USR Controller Modem 229711 001 Triumph 6Mb G DMT 1 5Mb G Line DSL Modem 161778 001 NOTE The computer serial number should be provided to Compaq whenever requesting information or ordering spare parts ...

Page 25: ...TING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS MASS STORAGE DEVICES CABLES STANDARD AND OPTIONAL BOARDS FAX MODEM KEYBOARDS MISCELLANEOUS PARTS PLASTICS KITS Keyboards Spare Part Description Spare Part Number USB Internet Keyboard 227855 001 Mouse 195503 001 ...

Page 26: ...S CATALOG PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS MASS STORAGE DEVICES CABLES STANDARD AND OPTIONAL BOARDS FAX MODEM KEYBOARDS MISCELLANEOUS PARTS PLASTICS KITS Miscellaneous Parts ...

Page 27: ......

Page 28: ...Spare Part Description Spare Part No 1 Power Supply Assembly 217220 001 2 RTC Battery tba 3 Power Switch with Holder 199354 001 4 Front I O 1394 2 USB 221124 002 5 Hard Drive Brackets 195413 002 ...

Page 29: ...TALOG PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS MASS STORAGE DEVICES CABLES STANDARD AND OPTIONAL BOARDS FAX MODEM KEYBOARDS MISCELLANEOUS PARTS PLASTICS KITS Miscellaneous Plastics Kits ...

Page 30: ...p Door Cover 202398 002 2 Bottom Door Cover with Holder 215282 001 Bottom Door Cover with Holder 202399 002 3 Rail Kit 3 5 Left Right Disk Drive Zip Drive 199353 002 Rail Kit 5 25 Left Right CD CD RW DVD Drive 210830 002 4 Front Bezel 215279 001 Front Bezel 202397 002 ...

Page 31: ...V 80 video ready modem Built in DTE interface with speed up to 115 2kbps or 57 6kbps parallel 16550a UART compatible interface Power Management Registers to PCI Interface Data Mode K56flex and or ITU T V 90 56kbits s for highest Internet connection rates Ultrahigh compression throughput due to parallel access directly to the host PC ITU T V 34 extended rates 33600bps to 2400bps V 32terbo V 32bis a...

Page 32: ......

Page 33: ...SK DRIVE FAX MODEM POWER SUPPLY ASSEMBLY SYSTEM BOARD Power Supply Assembly Power Supply Assembly Input Specifications U S Nominal Line Voltage 115 to 230 VAC Range Input Line 90 to 264 VAC Frequency Range 47 to 63 Hz AC Input Current 115V 3 00 AMPS Input Current 4 5 RMS at Max Load Output Power 145 Watts Inrush Current 80 A at 132 VAC cold start Holdup Time 16 ms from zero Environment Temperature...

Page 34: ...al System Specifications Environmental Requirements System Interrupts System I O System Memory System DMA General System Specifications Dimensions U S Metric International Height 16 55 in 42 037 cm Width 8 76 in 22 25 cm Length 17 30 in 22 25 cm Weight 25 3 lbs 11 5 kg Shipping Weight 36 6 lbs 11 5 kg Input Requirements Nominal Line Voltage 115 VAC 230 VAC Range Line Voltage 90 132 VAC 180 264 VAC...

Page 35: ...titude unpressurized Operating 10 000 ft 3048 m Nonoperating 30 000 ft 9144 m Return to top System Interrupts Hardware IRQ System Resource NMI I O channel check IRQ 0 Reserved interval timer IRQ 1 Reserved keyboard buffer full IRQ 2 Reserved cascade interrupt from slave PIC IRQ 3 COM2 Reserved but can be changed to another IRQ IRQ 4 COM1 Reserved but can be changed to another IRQ IRQ 5 LPT2 Plug a...

Page 36: ... IRQ 15 Secondary IDE if present otherwise user available Return to top System I O Map I O Address Hex Size Description 0000 000F 16 bytes DMA controller 0020 0021 2 bytes Programmable Interrupt Control PIC 0040 0043 4 bytes System timer 0060 1 byte Keyboard controller byte Rest IRQ 0061 1 byte System speaker 0064 1 byte Keyboard controller CMD STAT byte 0070 0071 2 bytes System CMOS Real Time Clo...

Page 37: ...2EF 8 bytes COM4 video 81514A 02F8 02FF 8 bytes COM2 0376 1 byte Secondary IDE channel command port 0377 bits 6 0 7 bits Secondary IDE channel status port 0378 037F 8 bytes LPT1 03B0 03BB 12 bytes Intel 82850 MCH 03C0 0CDF 32 bytes Intel 82850 MCH 03E8 03EF 8 bytes COM3 03F0 03F5 6 bytes disk channel 1 03F6 1 byte Primary IDE channel command port 03F8 03FF 6 bytes COM1 04D0 04D1 2 bytes Edge level...

Page 38: ...n a 32 byte divisible boundary ICH2 USB controller 1 16 contiguous bytes starting on a 16 byte divisible boundary ICH2 SMBus 4096 contiguous bytes starting on a 4096 byte divisible boundary Intel 82801BA PCI bridge 256 contiguous bytes starting on a 256 byte divisible boundary ICH2 audio mixer 64 contiguous bytes starting on a 64 byte divisible boundary ICH2 audio bus mixer 256 contiguous bytes st...

Page 39: ...40 K 9FC00 9FFFF 1 KB Extended BIOS data movable by memory manager software 512 K 639 K 80000 9FBFF 127 KB Extended conventional memory 0 K 512 K 00000 7FFFF 512 KB Conventional memory Return to top System DMA DMA Channel Number Data Width System Resource 0 8 or 16 bits Audio 1 8 or 16 bits Audio parallel port 2 8 or 16 bits Disk Drive 3 8 or 16 bits Parallel Port for ECP or EPP audio 4 8 or 16 bi...

Page 40: ... DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS SYSTEM BOARD HARD DRIVES CD AND DVD DRIVE CD RW DRIVE JUMPER AND SWITCH INFORMATION System Board Index External System Board Connectors Internal System Board Connectors ...

Page 41: ...EDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS SYSTEM BOARD HARD DRIVES CD AND DVD DRIVE CD RW DRIVE Hard Drives Compaq Computer Corporation uses IDE hard disk drives that conform to two different device I O implementations These are Conner mode and ATA compatible mode These two modes are incompatible with one another IMPORTANT Jumper settings are shown on top of the hard drives ...

Page 42: ...HARD DRIVES CD AND DVD DRIVE CD RW DRIVE CD and DVD Drive CD RW Drive CD and DVD Drive Optical Device Type CD Optical Device Speed X Optical Device Transfer Rate 2500 6000KB s Interface ATAPI Transport Type Tray Load CD RW Drive Optical Device Type CD RW Device Recording Speed 2X Max Device ReWrite Speed 2X Max Device CD Read Speed 24X Max Storage Capacity Data 650 MB Storage Capacity Music 74 Min...

Page 43: ......

Page 44: ... PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS SYSTEM BOARD HARD DRIVES CD AND DVD DRIVE CD RW DRIVE External System Board Connectors Function Description Keyboard USB Mouse Miniature 6 Pin Parallel DSUB 25 Pin Serial DSUB 9 Pin Video 15 Pin VGA Rear USB Ports Dual high USB Microphone In Mini Stereo Line In Mini Stereo Line Out Mini Stereo Return to System Board Index ...

Page 45: ......

Page 46: ...ves CD and DVD Drive CD RW Drive Internal System Board Connectors Function Description DIMM Sockets 3 168 Pin DIMM PCI Slots 5 32 Bit PCI Connector Clear CMOS 3 Pin Header USB front I O connector 10 Pin 0 1 in Connector Sleep Button LEDs 2x10 Pin Header Battery Socket 2 Pin Sacket CD ROM Audio 2 4 Pin Header Key 2 IDE Drives 2 40 Pin Headers Key 20 disk Drive 34 Pin Header Internal Fans 2 3 Pin In...

Page 47: ...Return to System Board Index ...

Page 48: ...ces or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge ESD may not be affected at all and will work perfectly throughout a normal cycle Or it may function normally for a while then degrade in the internal layers reducing its life expectancy Networks built into many integrated circuits provide some protection but in ...

Page 49: ... containers until they arrive at static free stations 2 Place items on a grounded surface before removing them from their container 3 Always be properly grounded when touching a sensitive component or assembly 4 Place reusable electrostatic sensitive parts from assemblies in protective packaging or conductive foam 5 Use transporters and conveyors made of antistatic belts and metal roller bushings ...

Page 50: ...fixtures made of static safe materials when fixtures must contact dissipative surfaces directly 6 Keep work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam 7 Use field service tools such as cutters screwdrivers and vacuums that are conductive 8 Use a portable field service kit with a static dissipative vinyl pouch that folds out of a work mat Also use a wr...

Page 51: ... aids 3 Conductive foam 4 Conductive tabletop workstations with ground cord of 1 megohm of resistance 5 Static dissipative table or floor mats with a hard tie to ground 6 Field service kits 7 Static awareness labels 8 Wrist straps and footwear straps providing 1 megohm plus or minus 10 resistance 9 Material handling packages 10 Conductive plastic bags 11 Conductive plastic tubes 12 Conductive tote...

Page 52: ... used during the reassembly process it could cause damage to the unit Compaq strongly recommends that all screws removed during the disassembly process be kept with the corresponding part that was removed then returned to their proper locations Important As each subassembly is removed from the computer it should be replaced away from the work area to prevent damage Cables and Connectors Most cable...

Page 53: ...D Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly CD CD RW and DVD Power Button Disk Drive Button Board Hard Drive Power Supply Assembly ...

Page 54: ...e the computer for removal and replacement procedures complete the following steps Remove any disk or compact disc from the computer 1 Turn off the computer and any peripheral devices that are connected to the computer 2 CAUTION The computer power switch should be turned off before you disconnect any cables CAUTION Before doing any work inside your computer ground yourself by touching a metal part...

Page 55: ...STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 56: ...E SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Serial Number Provide Compaq with the computer serial number whenever requesting information or ordering spare pa...

Page 57: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 58: ... PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Side Access Panel Removal Perform the preparation procedures 1 Remove the screw securing the side access panel 2 Locate the ...

Page 59: ...d or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly IMPORTANT Some models may not have a screw This screw is used for shipping purposes only ...

Page 60: ...SIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Graphics Card Removal Perform the preparation procedures 1 Remove the side access panel 2 Locate the graphics car...

Page 61: ...ve FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly IMPORTANT The AGP slot is the first in a series of slots on the system board and is usually the slot located closest to the microprocessor heatsink assembly ...

Page 62: ......

Page 63: ...E HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Expansion Card Removal Perform the preparation procedures 1 Remove the side access panel 2 Turn the computer on its side open side facing up and locate the expansion card s 3 Remove the screw securing the expansion card 4 Pull the expansion card using a gentle rocking ...

Page 64: ...ive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly Align the card with connector on the system board and rear connector slots on the chassis 1 Replace the screw to secure the expansion card to the chassis 2 ...

Page 65: ...IDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Sound Card Removal Perform the preparation procedures 1 Remove the side access panel 2 Locate the sound card on th...

Page 66: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 67: ...IMPORTANT The number of audio cables may vary depending on your computer s configuration Depending on the model you have selected some computers do not require audio cables on the sound card ...

Page 68: ...ASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the 1394 Card Removal Perform the preparation procedures 1 Remove the side access panel 2 Turn the computer on its side open side facing up and loca...

Page 69: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 70: ...RD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Memory Modules and Continutiy Modules To remove the memory modules and continuity blank memory modules complete the following procedures Removal Perform the preparation procedures 1 Remove the side access panel ...

Page 71: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 72: ... SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Hard Drive Removal Perform the preparation procedures 1 Remove the side access panel 2 Remove the scr...

Page 73: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 74: ...E ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Disk Drive Removal To remove the disk drive complete the following steps Perform the preparation procedures 1 Remove the side access panel 2 Unlock the front panel door l...

Page 75: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 76: ... CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door OPTICAL AND MASS Removing the Top Door Removal Perform the preparation procedures 1 Remove the side access panel 2 Rotate ...

Page 77: ...STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 78: ...ORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door OPTICAL AND MASS Removing the CD Storage Door Lower Font Panel Removal Perform the preparation procedures 1 Remove the side access panel 2 Unlock the upper front panel 3 Open the CD storage door lower front panel 4 Lift the CD storage door lower front panel slightly with b...

Page 79: ...STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 80: ...IONS ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Optical and Mass Storage Devices Index Page CD CD RW and or DVD Drive 1 Hard Drive 2 D...

Page 81: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 82: ...NEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the CD CD RW and or DVD Drive Removal To remove the CD CD RW and or DVD drive complete the following steps Perform the preparation procedures 1 Remove the side access panel 2 Unlock the...

Page 83: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 84: ...paration for Disassembly Serial Number Side Access Panel Graphics Card Expansion Card Modem or Network Card 1394 Card Memory Module Hard Drive Disk Drive Removing the Upper Front Panel Removing the CD Storage Door Lower Front Panel Open the CD Storage Door Optical and Mass Storage Devices CD Unlocking the Upper Front Panel To unlock the upper front panel complete the following steps Perform the pr...

Page 85: ...CD RW and or DVD Drive Hard Drive Disk Drive Power Supply Assembly Front I O Board System Board Components RTC Battery Microprocessor Heatsink Assembly ...

Page 86: ...CE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Power Supply Assembly Removal Perform the preparation procedures 1 Remove the side access panel 2 Remove th...

Page 87: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 88: ... PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Side Access Panel Continued Removal Grab the handle and slide the side access panel from the chassis 4 Replacement Align the...

Page 89: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 90: ...ARGE SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Fan Assembly Removal Perform the preparation procedures 1 Remove the side access panel 2 Remove t...

Page 91: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 92: ...MATION SPECIFICATIONS ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Fan Assembly continued Removal Remove the four fan assem...

Page 93: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 94: ...TIC DISCHARGE SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Fan Assembly continued Removal Lift the fan assembly from inside the chassis 5 Replaceme...

Page 95: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 96: ...EMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Power Supply Assembly continued Removal Push the power supply cable clip inward and pull the power cable 20 pin connector from the connector on the...

Page 97: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 98: ...CE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Power Supply Assembly continued Removal Push the power supply cable clip inward and pull the 12 Volt power ...

Page 99: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 100: ...E SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Power Supply Assembly continued Removal Disconnect the power supply power supply cables from the CD ...

Page 101: ...ve Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly IMPORTANT The location of the CD CD RW or DVD drives may vary by model and some models may have CD and DVD drives ...

Page 102: ...IONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Power Supply Assembly continued Removal Remove the power supply from the chassis by moving it slightly inward and then l...

Page 103: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 104: ...L NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Front I O Board Removal Perform the preparation procedures 1 Remove the side access panel 2 Unlock the front panel door lock 3 Open the CD storage door lower ...

Page 105: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 106: ...TIC DISCHARGE SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Opening the CD Storage Door Lower Front Panel Perform the preparation procedures 1 Press the indentio...

Page 107: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 108: ...ATION SPECIFICATIONS ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door System Board Components Index Page System Board Microprocessor Heatsin...

Page 109: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 110: ...ARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the System Board Removal Perform the preparation procedures 1 Remove the side access panel 2 Remove the fan assembly 3 Remove the memory modules 4 Remove the expansion card s 5 Remove the graphics card 6 Remove the...

Page 111: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 112: ...AL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the System Board continued Removal Disconnect the Power Supply Cable 10 Push the power supply clip and pull the power supply cable 20 pin connector from the conn...

Page 113: ... or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly IMPORTANT The location of the power supply connector on the system board may vary by model ...

Page 114: ...ARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the System Board continued Removal Disconnect the Power Supply Cable continued 11 Push the power supply cable clip inward and pull th...

Page 115: ...e Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly IMPORTANT Pay close attention to the direction and location of the cable being removed to ensure proper replacement ...

Page 116: ......

Page 117: ...FICATIONS ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the System Board continued Removal Disconnect the Front I O USB cable fr...

Page 118: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 119: ...IFICATIONS ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the System Board continued Removal Disconnect the power button cable fr...

Page 120: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 121: ...CESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the System Board continued Removal Remove the Microprocessor Heatsink Assembly 14 Identify the Microprocessor Heatsink Assembly This illustration identifies the microprocessor he...

Page 122: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 123: ...NOTE Depending on the model selected tape may be used for shipping IMPORTANT The microprocessor heatsink assembly may vary depending on your computer s configuration ...

Page 124: ...CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the System Board continued Removal Remove the Microprocessor Heatsink Assembly continued 15 Locate the Microprocessor Heatsink Assembly Clip This illustration shows the location of the microprocesso...

Page 125: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 126: ...ISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the System Board continued Removal Remove the Microprocessor Heatsink Assembly continued 16 With the system board outside the chassis locate the m...

Page 127: ... Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly WARNING The microprocessor may still be hot if the computer was recently used Allow the microprocessor to cool before removing ...

Page 128: ......

Page 129: ...ION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the System Board continued Removal Remove the Microprocessor Heatsink Assembly continued 18 Press down on the microprocessor heatsink ass...

Page 130: ...ive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly NOTE The microprocessor heatsink assembly clip is attached on each side of the microprocessor interface socket ...

Page 131: ...ARGE SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the System Board continued Removal Remove the Microprocessor Heatsink Assembly continued 19 Lift the ...

Page 132: ...r DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly NOTE Some hand force may be required to separate the heatsink assembly from the microprocessor ...

Page 133: ......

Page 134: ...SSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the System Board continued Removal Remove the Microprocessor Heatsink Assembly continued 20 Remove two screws from each side of the microprocessor he...

Page 135: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 136: ......

Page 137: ...OR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the System Board continued Removal Remove the Microprocessor Heatsink Assembly continued 21 Push down pull out and lift the lever which secure...

Page 138: ...and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly NOTE A small tab secures the lever You must push down and pull out before lifting it ...

Page 139: ...STATIC DISCHARGE SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the System Board continued Removal Remove the System Board 22 Remove the nine screws that...

Page 140: ...CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly IMPORTANT The number of screws and their location may vary by model ...

Page 141: ...RATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the System Board continued Removal Remove the System Board continued 23 Lift the system board out of the chassis Replacement To replac...

Page 142: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 143: ...XPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Microprocessor Heatsink Assembly Removal Perform the preparation procedures 1 Remove the side access panel 2 Locate the microprocessor heatsink assembly 3 This illustration identifies the microprocess...

Page 144: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 145: ...NOTE Depending on the model selected tape may be used for shipping IMPORTANT The microprocessor heatsink assembly may vary depending on your computer s configuration ...

Page 146: ...SS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Microprocessor Heatsink Assembly continued Removal Locate the Microprocessor heatsink assembly clip 4 This illustration shows the location of the microprocessor heatsink assemb...

Page 147: ...EM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly NOTE The microprocessor heatsink assembly clip is attached on each side of the microprocessor interface socket IMPORTANT Do not let the screwdriver slip and hit the system board when removing the microprocessor clip The system board can be damaged if its surface is struck ...

Page 148: ... PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Microprocessor Heatsink Assembly continued Removal With the system board outside the chassis locate the microprocessor heats...

Page 149: ... Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly WARNING The microprocessor may still be hot if the computer was recently used Allow the microprocessor to cool before removing ...

Page 150: ......

Page 151: ...DERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Microprocessor Heatsink Assembly continued Removal Press down on the microprocessor heatsink assembly clip tab to r...

Page 152: ...ive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly NOTE The microprocessor heatsink assembly clip is attached on each side of the microprocessor interface socket ...

Page 153: ...LECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Microprocessor Heatsink Assembly continued Removal Lift the heatsink assembly f...

Page 154: ...r DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly NOTE Some hand force may be required to separate the heatsink assembly from the microprocessor ...

Page 155: ...ARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Microprocessor Heatsink Assembly continued Removal Remove the two screws from each side of the microprocessor heatsink assembly b...

Page 156: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 157: ...NS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Microprocessor Heatsink Assembly continued Removal Push down pull out and lift the lever which secures the microprocessor ...

Page 158: ...and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly NOTE A small tab secures the lever You might push down and pull out before lifting it ...

Page 159: ...K DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Replacing the Microprocessor Heatsink Assembly Replacement IMPORTANT It is only necessary to replace the thermal pad when replacing the system board If you are replacing the microprocessor heatsink assembly skip to step 6 Turn the heatsink over and place it on a flat surface Locate the old thermal...

Page 160: ...M BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly WARNING Peel back the plastic tab on the thermal pad carefully so the new thermal pad will stick properly to the heatsink surface If the new thermal pad is not applied properly the microprocessor heatsink assembly will not work properly and you risk damaging the system board ...

Page 161: ...ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Replacing the Microprocessor Heatsink Assembly continued Replacement With the round portion of the screwdriver handle rub the top of the new thermal pad to ensure that the entire pad st...

Page 162: ...PONENTS RTC Battery Microprocessor Heatsink Assembly WARNING Remove and discard the plastic tab on the new thermal pad quickly and carefully so the thermal pad will stick properly to the heatsink surface If the new thermal pad is not applied properly the microprocessor heatsink assembly will not work properly and you risk damaging the system board ...

Page 163: ...TIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Replacing the Microprocessor Heatsink Assembly continued Replacement Align the microprocessor properly ensuring that the notch in th...

Page 164: ...Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly CAUTION The microprocessor should be positioned so that the notch in the left corner is next to the lever hinge on the microprocessor interface socket ...

Page 165: ...IONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Replacing the Microprocessor Heatsink Assembly continued Replacement Place the microprocessor into the microprocessor interface socke...

Page 166: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 167: ...ATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Replacing the Microprocessor Heatsink Assembly continued Replacement Position the microprocessor heatsink assembly brackets on the ...

Page 168: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 169: ...LY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Replacing the Microprocessor Heatsink Assembly continued Replacement Align the heatsink assembly with the microprocessor heatsink brackets on the system board Plac...

Page 170: ...and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly IMPORTANT The heatsink should set flat on top of the microprocessor interface socket ...

Page 171: ...REPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Replacing the Microprocessor Heatsink Assembly continued Replacement Hook the microprocessor clips onto the tabs located on the front end a...

Page 172: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 173: ...GE SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Replacing the Microprocessor Heatsink Assembly continued Replacement Reconnect the heatsink fan power cable to t...

Page 174: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 175: ...R DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Replacing the Microprocessor Heatsink Assembly continued Replacement Remove the clear plastic cover from the bottom of the new thermal pad 3 Place the n...

Page 176: ...Y POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly IMPORTANT There is a clear plastic cover on the bottom of the thermal pad and a red plastic cover on the top The clear plastic cover must be removed prior to placing it on the heatsink ...

Page 177: ...LECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the RTC Battery Removal Perform the preparation procedures 1 Remove the Side Access...

Page 178: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 179: ...IONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the RTC Battery continued Removal Press in on the socket lever and lift the RTC battery out of the socket To replace the RTC...

Page 180: ... Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly WARNING The clock CMOS lithium battery may explode if mistreated Do not abuse Use only replacement batteries supplied by Compaq Computer Corporation ...

Page 181: ...ssembly Serial Number Side Access Panel Graphics Card Expansion Card Modem or Network Card Sound Card 1394 Card Memory Module Hard Drive Disk Drive Removing the Upper Front Panel Removing the CD Storage Door Lower Front Panel Open the CD Storage Door Removing the Top Door continued Removal Press your fingers into the indentations at the bottom of the top door Pull the top door forward until the to...

Page 182: ...Optical and Mass Storage Devices CD CD RW and or DVD Drive Hard Drive Disk Drive Fan Assembly Power Supply Assembly Front I O Board System Board Components RTC Battery Microprocessor Heatsink Assembly ...

Page 183: ...CATIONS ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Front I O Board continued Removal Remove the USB cable from the connec...

Page 184: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 185: ...CHARGE SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Front I O Board continued Removal Remove the Front I O Board from inside the chassis 8 Replacem...

Page 186: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 187: ...CIFICATIONS ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the CD CD RW and or DVD Drive continued Removal Disconnect the data ca...

Page 188: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 189: ...FICATIONS ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the CD CD RW and or DVD Drive continued Removal Disconnect audio cable c...

Page 190: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 191: ...HARGE SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the CD CD RW and or DVD Drive continued Removal To release the drive press inward on the side rails ...

Page 192: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 193: ...Y SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Drive Rails Removal To remove the drive rails pull the drive rails from each side of the drive using a gentle rocking motion Replacement To replace the...

Page 194: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 195: ...ATIC DISCHARGE SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door OPTICAL AND MASS Opening the CD Storage Door Lower Front Panel Removal Press the indention located a...

Page 196: ...STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 197: ...ON SPECIFICATIONS Electrostatic Discharge Service Considerations Preparation for Disassembly Serial Number Side Access Panel Graphics Card Expansion Card Modem or Network Card Sound Card 1394 Card Memory Module Hard Drive Disk Drive Removing the Top Door Removing the CD Storage Door Lower Front Panel Open the CD Storage Door Removing the Disk Drive continued Removal Disconnect data cable connected...

Page 198: ...Optical and Mass Storage Devices CD CD RW and or DVD Drive Hard Drive Disk Drive Fan Assembly Power Supply Assembly Front I O Board System Board Components RTC Battery Microprocessor Heatsink Assembly ...

Page 199: ...TIC DISCHARGE SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Disk Drive continued Removal To release the drive press inward on the side rails of the ...

Page 200: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 201: ...ON FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Drive Rails Removal To remove the drive rails complete the following step Pull the drive rails from each side of the drive Replace To ...

Page 202: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 203: ...SIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Hard Drive continued Removal Rotate the bottom of the hard drive bracket inward toward the interior of the chassi...

Page 204: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 205: ...ATIONS ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Hard Drive continued Removal Remove the screw securing the hard drive t...

Page 206: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 207: ...SPECIFICATIONS ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Hard Drive continued Removal Remove the hard drive from the har...

Page 208: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 209: ...TIONS ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS PREPARATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Hard Drive continued Removal Disconnect the hard drive power cable using...

Page 210: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 211: ...RATION FOR DISASSEMBLY SERIAL NUMBER SIDE ACCESS PANEL GRAPHICS CARD EXPANSION CARD Modem or Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Hard Drive continued Removal Disconnect the hard drive data cable using a gentle rocking motion 8 Replacement To replace the hard ...

Page 212: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 213: ... THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Memory Modules and Continuity Modules continued Removal Press out and downward on the release latches found at each end of the memory module and continuity modules Lift the memory modules and continuity modules from the memory slots The number of memory modules may vary depending upon your system s configuration 2 Replace...

Page 214: ...OARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly NOTE The blank modules in RIMM slots 3 and 4 must be removed and replaced on the new system board IMPORTANT The memory slots on the system board are labeled RIMM1 RIMM2 RIMM3 and RIMM4 Look closely at the base of the memory slot connector by the release latches for the slot number ...

Page 215: ...ODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the 1394 Card continued Removal Remove the screw from the 1394 card 4 Using a gentle rocking side to side motion pull the 1394 card from the PCI slot on the system board 5 Replacement Align the 1394 card with the PCI slot on the system board and with the expansion card...

Page 216: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 217: ...IMPORTANT During replacement the 1394 card rear connector must be properly inserted into the rear chassis slot to ensure the card is properly seated into the connector on the system board ...

Page 218: ... Network Card SOUND CARD 1394 CARD MEMORY MODULE HARD DRIVE DISK DRIVE REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Sound Card continued Removal Remove the screw securing the sound card 5 Using a gentle rocking side to side motion pull the sound card from the PCI slot on the system board 6 Replacement Align the sound card with the PCI s...

Page 219: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 220: ......

Page 221: ...MOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR Lower Front Panel Open the CD Storage Door Removing the Graphics Card continued Removal Remove the screw securing the graphics card 4 Push the locking tab on the AGP slot away from the graphics card to release Using a gentle rocking motion pull the unlocked graphics card from the AGP slot on the system board 5 Replacement Align the graphics card wit...

Page 222: ...OPTICAL AND MASS STORAGE DEVICES CD CD RW and or DVD Drive Hard Drive Disk Drive FAN ASSEMBLY POWER SUPPLY ASSEMBLY FRONT I O BOARD SYSTEM BOARD COMPONENTS RTC Battery Microprocessor Heatsink Assembly ...

Page 223: ...nsiderations Preparation for Disassembly Serial Number Side Access Panel Graphics Card Expansion Card Modem or Network Card Sound Card 1394 Card Memory Module Hard Drive Disk Drive Removing the Top Door Removing the CD Storage Door Lower Front Panel Open the CD Storage Door Service Considerations Cable Positions CD CD RW and DVD This image indicates the cable routing for connecting the CD CD RW an...

Page 224: ...Optical and Mass Storage Devices CD CD RW and or DVD Drive Hard Drive Disk Drive Fan Assembly Power Supply Assembly Front I O Board System Board Components RTC Battery Microprocessor Heatsink Assembly ...

Page 225: ...rvice Considerations Preparation for Disassembly Serial Number Side Access Panel Graphics Card Expansion Card Modem or Network Card Sound Card 1394 Card Memory Module Hard Drive Disk Drive Removing the Top Door Removing the CD Storage Door Lower Front Panel Open the CD Storage Door Service Considerations Cable Positions Power Button This image indicates the cable routing for connecting the Power B...

Page 226: ...Optical and Mass Storage Devices CD CD RW and or DVD Drive Hard Drive Disk Drive Fan Assembly Power Supply Assembly Front I O Board System Board Components RTC Battery Microprocessor Heatsink Assembly ...

Page 227: ...Service Considerations Preparation for Disassembly Serial Number Side Access Panel Graphics Card Expansion Card Modem or Network Card Sound Card 1394 Card Memory Module Hard Drive Disk Drive Removing the Top Door Removing the CD Storage Door Lower Front Panel Open the CD Storage Door Service Considerations Cable Positions Disk Drive This image indicates the cable routing for connecting the Disk Dr...

Page 228: ...Optical and Mass Storage Devices CD CD RW and or DVD Drive Hard Drive Disk Drive Fan Assembly Power Supply Assembly Front I O Board System Board Components RTC Battery Microprocessor Heatsink Assembly ...

Page 229: ...rvice Considerations Preparation for Disassembly Serial Number Side Access Panel Graphics Card Expansion Card Modem or Network Card Sound Card 1394 Card Memory Module Hard Drive Disk Drive Removing the Top Door Removing the CD Storage Door Lower Front Panel Open the CD Storage Door Service Considerations Cable Positions Button Board This image indicates the cable routing for connecting the Button ...

Page 230: ...Optical and Mass Storage Devices CD CD RW and or DVD Drive Hard Drive Disk Drive Fan Assembly Power Supply Assembly Front I O Board System Board Components RTC Battery Microprocessor Heatsink Assembly ...

Page 231: ...Service Considerations Preparation for Disassembly Serial Number Side Access Panel Graphics Card Expansion Card Modem or Network Card Sound Card 1394 Card Memory Module Hard Drive Disk Drive Removing the Top Door Removing the CD Storage Door Lower Front Panel Open the CD Storage Door Service Considerations Cable Positions Hard Drive This image indicates the cable routing for connecting the Hard Dr...

Page 232: ...Optical and Mass Storage Devices CD CD RW and or DVD Drive Hard Drive Disk Drive Fan Assembly Power Supply Assembly Front I O Board System Board Components RTC Battery Microprocessor Heatsink Assembly ...

Page 233: ...siderations Preparation for Disassembly Serial Number Side Access Panel Graphics Card Expansion Card Modem or Network Card Sound Card 1394 Card Memory Module Hard Drive Disk Drive Removing the Top Door Removing the CD Storage Door Lower Front Panel Open the CD Storage Door Service Considerations Cable Positions Power Supply Assembly This image indicates the cable routing for connecting the Power S...

Page 234: ...Optical and Mass Storage Devices CD CD RW and or DVD Drive Hard Drive Disk Drive Fan Assembly Power Supply Assembly Front I O Board System Board Components RTC Battery Microprocessor Heatsink Assembly ...

Page 235: ...ord reset jumper inside your computer to boot directly into Maintenance Setup mode where you may clear all passwords If you need to change a particular password you may boot into Setup mode then select the password to change To Reset All Passwords Complete the preparation for disassembly procedures 1 Remove the side access panel 2 To disable the password move the jumper from pins 1 2 normal to pin...

Page 236: ...the main menu select Security You will open the Security menu 3 You will be given the choice to reset the user password or the supervisor password Select your desired password 4 A pop up menu will instruct you to enter your new password Type your new password and click Enter You will be intructed to confirm your new password Re type your new password and click Enter 5 You will receive a verificati...

Page 237: ...system Return to top ...

Page 238: ...assemblies to ensure that the computer system is functioning properly Keyboard 1 System board 2 Memory modules 3 Video memory 4 Disk drives 5 Hard drives 6 Power supply 7 POST also detects the type of mass storage devices installed in the computer If POST finds an error in the system an error condition is indicated by an audible and or visual message The table below gives explanations of the error...

Page 239: ...S Shadowed POST Messages Error Message Probable Cause Recommended Action Disk Drive A Error Drive A is present but fails the BIOS POST disk tests Run Setup 1 Replace the signal cables 2 Replace the disk drive 3 Extended RAM failed at offset Extended memory not working or not configured properly Replace the memory modules 1 Replace the system board 2 Failing Bits nnn nnn is a map of the bits at the...

Page 240: ... or mouse error Replace the keyboard 1 Replace the mouse 2 Replace the system board 3 Keyboard Error Keyboard I O keyboard controller on system board or mouse error Replace the keyboard 1 Replace the mouse 2 Replace the system board 3 Operating System not found Operating system cannot be located on either drive A or C Run Setup Parity Check 1 Parity error found in the system bus Run Setup 1 Replac...

Page 241: ...s corrupted or modified incorrectly Run Setup System RAM failed at Offset nnn System RAM failed Replace the memory modules System Timer Error DMA timers etc Replace the system board UMB Upper Limit Segment Address nnn Displays the address of nnn of the upper limit of Upper Memory Blocks indicating releases segments of the BIOS Status Message no action required Video BIOS Shadowed Video BIOS succes...

Page 242: ...figuration This section explains how to use Setup and Compaq Utilities which should be accessed in the following ways When a system configuration error is detected during the POST 1 To change factory default settings for some of the computer features 2 To change the system configuration which is sometimes necessary when you add or remove optional hardware 3 To set system configuration features 4 C...

Page 243: ...loop back and terminating plugs for complete testing 4 Return to top Setup Modify settings for audio storage power management communications and input devices 1 Get an overall picture of the computer s hardware configuration 2 Verify configuration parameters in determining problems 3 Set time and date 4 Running Setup To access the Setup utility turn on the computer and press the F10 key when the C...

Page 244: ...n 6 Press Enter when the QuickStore label appears 7 After the CD has completed copying to the disk eject the QuickStore CD 8 Running Compaq Utilities To run Compaq Utilities turn on or reboot the computer with the Compaq Utilities disk in the disk drive The menu will appear on your screen Return to top View System Information INSPECT The View System Information INSPECT utility provides information...

Page 245: ...Return to top ...

Page 246: ...sted on this page give possible error codes and descriptions of the action required to resolve the error condition IMPORTANT Retest the sytem after completing each step If the problem is resolved do not proceed with the remaining diagnostic tests For assistance in the removal and replacement of a particular subassembly see Removal and Replacement Procedures 100 xx Processor 600 xx Disk drive 3200 ...

Page 247: ...d and retest 2 108 xx CMOS interrupt test failed 109 xx CMOS clock failed 110 xx Reprogrammable timer test failed The following steps apply to error codes 110 xx through 113 xx Replace the system board and retest 111 xx Refresh detect test failed 112 xx Speed test failed 113 01 Protected mode test failed 114 xx Speaker test failed Verify the speaker connection 1 Replace the system board and retest...

Page 248: ...eplace other removed modules one at a time testing each to ensure the error does not return 2 Replace the system board and retest 3 204 xx Memory address test failed 206 xx Increment pattern test failed 210 xx Random pattern test failed Return to top Keyboard Error Codes Error Code Description Recommended Action 301 xx Keyboard short test 8042 self test failed The following steps apply to error co...

Page 249: ...9 x 14 character cell test failed 507 xx Video 40 x 25 mode test failed 508 xx Video 320 x 200 mode color set 0 test failed 509 xx Video 320 x 200 mode color set 1 test failed 510 xx Video 640 x 200 mode test failed 511 xx Video screen memory page test failed 512 xx Video gray scale test failed 514 xx Video white screen test failed 516 xx Video noise pattern test failed Return to top Disk Drive Er...

Page 250: ...isk change line test failed 694 xx Pin 34 is not cut on 360KB disk drive 697 xx Disk type error 698 xx Disk drive speed not within limits 699 xx Disk drive media ID error Replace media 1 Run Setup 2 Return to top Modem Error Codes Error Code Description Recommended Action 1201 xx Modem Internal Loop Back Test The following steps apply to 1201 xx through 1210 xx Refer to modem documentation procedu...

Page 251: ... xx Hard drive write read compare test failed 1704 xx Hard drive random seek test failed 1705 xx Hard drive controller test failed 1706 xx Hard drive ready test failed 1707 xx Hard drive recalibration test failed 1708 xx Hard drive format bad track test failed 1709 xx Hard drive reset controller test failed 1710 xx Hard drive park head test failed 1714 xx Hard drive file write test failed 1715 xx ...

Page 252: ...e 1790 xx Disk 0 Configuration Error 1792 xx Secondary Disk Controller Failure 1799 xx Invalid hard drive type failed Return to top Video Error Codes Error Code Description Recommended Action 2402 xx Video memory test failed The following steps apply to error codes 2402 xx through 2456 xx Run Setup 1 Replace the system board and retest 2 2403 xx Video attribute test failed 2404 xx Video character ...

Page 253: ...ern test failed 2418 xx ECG VGC memory test failed 2419 xx ECG VGC ROM checksum test failed 2420 xx ECG VGC attribute test failed 2421 xx ECG VGC 640 x 200 graphics 256 color mode test failed 2422 xx ECG VGC 640 x 350 16 color set test failed 2423 xx ECG VGC 640 x 350 64 color set test failed 2424 xx ECG VGC monochrome text mode test failed 2425 xx 640 x 480 graphics test failure 2431 xx 640 x 480...

Page 254: ...or Code Description Recommended Action 3206 xx Audio System Internal Error Replace the system board and retest Return to top CD or DVD Drive Error Codes Error Code Description Recommended Action 3301 xx CD or DVD drive read test failed The following steps apply to error codes 3301 xx through 3305 xx and 66xx xx Replace the CD or DVD disk and retest 1 Check the jumper settings on the CD or DVD driv...

Page 255: ...test failed Replace with a working device and retest 1 Replace the system board and retest 2 Return to top CD RW Drive Error Codes Error Code Description Recommended Action xxxx xx CD RW drive The following steps apply to error codes xxxx xx through xxxx xx 1 2 3 Return to top ...

Page 256: ...through the following checklist for possible solutions before running any of the diagnostic utilities Is the computer connected to the working power outlet 1 Is the computer turned on and the power light illuminated 2 Are all the cables connected properly and seated 3 Are all of the necessary device drivers installed 4 Is the CONFIG SYS file correct 5 Is the AUTOEXEC BAT file MS DOS or STARTUP CMD...

Page 257: ...d properly Proper driver is not loaded Restart the system and make sure the drivers are loaded Return to top DVD Drive Problem Probable Cause Possible Solution Cannot read DVD disc DVD or CD is not properly seated in the drive Eject DVD or CD press down on the disc firmly to correctly seat it in the drive DVD or CD has been loaded upside down Eject the disc turn it over then reload DVD or CD disc ...

Page 258: ... are loaded Return to top Hard Drive Problem Probable Cause s Possible Solution Hard drive error occurs Hard disk has bad sectors or has failed Run Computer Setup Reformat the hard disk Drive not found Cable could be loose Check cable connections Disk transaction problem Either the directory structure is bad or there is a problem with a file From the desktop click on the Start menu Programs Access...

Page 259: ... click on the Start button and choose Programs Accessories System Tools Disk Defragmenter Return to top Hardware Installation Problem Probable Cause s Possible Solutions A new device is not recognized as part of the computer system When the system advised you of changes to the configuration you did not save the changes Reboot the computer and follow the instructions for saving changes The system m...

Page 260: ... 3 cannot work with any slow speed devices The device is plugged into the wrong port Check to see if the keyboard is plugged into the CPU Ensure that the USB device is properly inserted into the port USB device does not work with the system The USB device and the system may use different USB architectures Ensure that the USB device and the system have the same USB architecture UHCI compliant devic...

Page 261: ...k to the unprotected position Writing to the wrong drive Not enough space is left on the disk Remove disk insert new disk into disk drive Disk drive cannot read a disk Disk is not formatted Format disk Important Formatting removes all saved information from the disk Using the wrong disk type for the drive type Reading the wrong drive Disk drive has been disabled by Computer Setup Return to top ...

Page 262: ...s are configured to use the same hardware resources These resources can either be dipswitch or jumper settings on the peripheral card or software configurable resources The Computer Setup selection of your Compaq Utilities allows you to view and modify the settings for the peripheral devices factory installed in your computer Refer to the User s Guide for the particular peripheral cards you wish t...

Page 263: ......

Page 264: ...del 7RPK11 7000T Configure to Order Select the hardware components that best fit your computing needs Processor Hard Drive Williamette 1 3 GHz SBE socket 10 0GB 7200 RPM Williamette 1 3 GHz socket 15 0GB 7200 RPM Williamette 1 4 GHz SBE socket 20 0GB 7200 RPM Williamette 1 4 GHz socket 30 0GB 7200 RPM Williamette 1 5 GHz SBE socket 40 0GB 7200 RPM Williamette 1 5 GHz socket 60 0GB 7200 RPM 75 0GB ...

Page 265: ......

Page 266: ...ESS PANEL INTERNET KEYBOARD CONTROLS REAR CPU CONNECTORS POWER CORD SET REQUIREMENTS CPU Controls and Lights 1 CD ROM CD RW or DVD tray DVD drive available on selected models 2 CD ROM CD RW or DVD Activity Light 3 Disk Drive Slot 4 Disk Drive Activity Light 5 Disk Drive Eject Button 6 Hard Drive Activity Light 7 CD Storage Tray 8 CD ROM CD RW or DVD Manual Eject Hole 9 CD ROM CD RW or DVD Manual E...

Page 267: ......

Page 268: ...SHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS MODELS AND FEATURES CPU CONTROLS AND LIGHTS SIDE ACCESS PANEL INTERNET KEYBOARD CONTROLS REAR CPU CONNECTORSs POWER CORD SET REQUIREMENTS Side Access Panel Side Access Panel Side Access Panel Handle ...

Page 269: ......

Page 270: ... SWITCH INFORMATION SPECIFICATIONS MODELS AND FEATURES CPU CONTROLS AND LIGHTS SIDE ACCESS PANEL INTERNET KEYBOARD CONTROLS REAR CPU CONNECTORS POWER CORD SET REQUIREMENTS Internet Keyboard Controls CD DVD Control Button Suite 1 CD DVD Play Pause 2 CD DVD Previous Track 3 CD DVD Next Track 4 CD DVD Stop 5 CD DVD Load Eject 6 Volume Down Button 7 Mute Button 8 Volume Up Button 9 Sleep Button ...

Page 271: ...ternet Button Suite 1 Instant Search 2 Communication 3 Instant E mail 4 Instant Internet 5 My Presario 6 Compaq Online Shopping 7 Entertainment 8 Quick Launch Help Button 9 Quick Launch My Program Button ...

Page 272: ...S REAR CPU CONNECTORS POWER CORD SET REQUIREMENTS Rear CPU Connectors 1 AC Power Connector 2 Voltage Select Switch 3 PS2 Port for Keyboard 4 USB Port for connecting an Internet Keyboard or other USB devices 5 Serial Port for connecting a serial peripheral device 6 1394 Port 7 Sound Card 8 Network Interface Card Ethernet Port 9 Modem phone line 10 PS2 Port for Mouse 11 Parallel port for connecting ...

Page 273: ...IMPORTANT Connectors may vary depending on the model selected ...

Page 274: ...puter For more information on power cord set requirements contact your Compaq authorized dealer reseller or service provider General Requirements The requirements listed below are applicable to all countries The length of the power cord set must be at least 6 00 feet 1 8 m and a maximum of 9 75 feet 3 0 m 1 All power cord sets must be approved by an acceptable accredited agency responsible for eva...

Page 275: ...Canada UL and CSA The flexible cord must be Type SJT 2 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with the NEMA 5 15P 15A 125V or NEMA 6 15P 15A 250V configuration ...

Page 276: ... photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation 2000 Compaq Computer Corporation All rights reserved Compaq Presario Registered U S Patent and Trademark Office Microsoft MS DOS and Windows are registered trademarks of Microsoft Corporation Windows 98 is a trademark of Microsoft Corporation The software described in this guide is furnished under...

Page 277: ... the Compaq Presario 5400 Series Personal Computers without notice Symbols The following words and symbols mark special messages throughout this guide WARNING Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equi...

Page 278: ...modifications to any printed circuit board Improper repairs can create a safety hazard Any indications of component replacement or printed circuit board modifications may void any warranty Locating Additional Information The following documentation is available to support this product Compaq Presario documentation set Introducing Windows 98 Guide Service Training Guides Compaq Service Advisories a...

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