Compaq 7RPK11 7000T, Maintenance And Service Manual

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In addition, this section provides information for resolving hardware conflicts .
CD Drive
Problem Probable Cause Possible Solution
Cannot read compact disc. CD is not properly seated in the
drive.
Eject the CD, then re-insert it,
pressing CD firmly to correctly
seat it in the drive.
CD has been loaded upside
down.
Eject the CD, turn it over, then
reload.
CD may be dirty or scratched. Load another CD.
Cannot eject compact disc
(tray-load only).
Power cycle delay. After turning the computer off,
wait 30 seconds before turning
the computer on again.
CD drive is not connected
properly.
Open the computer and check to
see if the cable is connected
properly.
Proper driver is not loaded. Restart the system and make
sure the drivers are loaded.
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DVD Drive
Problem Probable Cause Possible Solution
Cannot read DVD disc. DVD or CD is not properly
seated in the drive.
Eject DVD or CD, press down on
the disc firmly to correctly seat it
in the drive.
DVD or CD has been loaded
upside down.
Eject the disc, turn it over, then
reload.
DVD or CD disc may be dirty or
scratched.
Load another DVD disc.
DVD does not work in the
DOS mode.
Proper drivers are not loaded. Restart the system and make
sure the DVD drivers are loaded.
Cannot eject DVD disc. The system is in the Sleep
mode.
Press the Power button to bring
the system up to full power, then
eject the DVD.
The DVD, disk, or hard drive
was active when attempting to
eject the DVD.
Wait until all drive activity ends,
then eject the DVD.